Tidal Software

What Tidal Software does

Tidal Software, operating as "Tidal by Redwood" since its January 2023 acquisition by Redwood Software, provides a unified enterprise workload automation platform for centralized management and control of job scheduling across business, operations, and IT processes. Originally founded in 1979 as Operation Control System Inc. and later renamed Tidal Software in 1998, the company has accumulated 45+ years of domain expertise, including a period as part of Cisco (2009-2017) and as a Dillon Kane Group portfolio company (2017-2023). The platform supports cross-platform orchestration across on-premises, cloud, and hybrid environments with 40+ pre-built integrations spanning ERP (SAP, Oracle JD Edwards, PeopleSoft), databases (Oracle, MSSQL), mainframes (IBM z/OS, AS/400), cloud infrastructure (AWS, Azure, GCP), and modern data stacks (Hadoop, Spark, Airflow, Databricks). Core products include the Tidal Automation platform plus add-on modules — Tidal Explorer (diagnostics/optimization), Tidal Repository (Dev/Test/Prod change management), and APM Data Stream (operational data streaming to data warehouses).

Tidal sells exclusively to large enterprise customers through direct enterprise field sales supplemented by a partner network for implementation, training, and reselling. Revenue streams include software licenses/subscriptions on multi-year contracts, three-tier support plans (Silver/Gold/Platinum with 24/7/365 coverage), professional services for implementation and training, and dedicated migration services from competing platforms (Automic, AutoSys, Control-M). Pricing is quote-based and not publicly disclosed. The customer base of 100+ enterprises spans financial services (Scotiabank, Mizuho, PSP Investments, BAE Systems), manufacturing (Oshkosh, Pratt & Whitney), healthcare/life sciences (Takeda), retail (Columbia Sportswear, Crate & Barrel), and technology (Adobe), with a stated capability to orchestrate 1M+ jobs daily at a top customer. Geographic reach extends across North America, South America, Germany, Netherlands, and the UK via Redwood's operational footprint.

The business is structured as Tidal Software LLC, domiciled in Virginia, with 51-100 employees. The company holds Gartner Magic Quadrant Leader designation for Service Orchestration and Automation Platforms (SOAP) in both 2024 and 2025 — positioned furthest in Completeness of Vision and highest in Ability to Execute. Additional analyst recognition includes EMA Value Leader and Biggest Mover (2021) and Top 20 SAP Solution Provider (2021). The Tidal platform is API-first with full CLI access and supports event-based scheduling, SLA management with critical path tracking, and integration with DevOps pipelines for CI/CD automation.

Name

Tidal Software

Legal name

TIDAL SOFTWARE LLC

Website

https://tidalsoftware.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

51–100 employees

Short description

Tidal Software (Tidal by Redwood) provides unified enterprise workload automation and job scheduling for large organizations running mission-critical workloads across hybrid on-premises and cloud environments, with 40+ pre-built integrations and 100+ enterprise customers globally.

Ownership category

akta.pro rank

Product category

Workload Automation Software

NAICS

Software Publishers (513210), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Workflow Automation & Orchestration Platforms (HDAEALAF)

akta.pro secondary industries

IT Incident, Problem & Change Management Platforms (HDAEALAI), Hybrid Cloud Compute & Virtualization Stack (HCI/VMs/Kubernetes) (HDABAMAF)

Keywords

• Workload automation platform
• Enterprise job scheduling
• Workflow orchestration software
• Hybrid cloud automation
• ERP batch scheduling

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Licenses and Subscriptions: Enterprise-grade Workload Automation solution sold as software licenses with flexible pricing models. Pricing is designed for organizational needs with clear, forecastable costs for software, integrations and support.
2. Support Plans: Three levels of technical support plans offered (Silver, Gold, Platinum) with 24/7/365 support for Production environments. Direct access to Level 2 support engineers with guaranteed response times included across all plans.
3. Implementation Services: High-touch implementation approach with phased approach including scoping, kickoff, configuration, installation, and launch phases delivered by experienced Tidal technical experts.
4. Training Services: Self-paced training modules available at no charge from Support Portal, plus instructor-led sessions delivered by partners as part of implementation fees.
5. Migration/Conversion Services: Migration services for converting from competitive products (Automic, AutoSys, Control-M) to Tidal Automation with proven conversion methodology and dedicated program management.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Tidal Software provides a unified enterprise workload automation platform (Tidal Automation) for centralized job scheduling and workflow orchestration across business, operations, and IT processes running on-premises, in the cloud, or in hybrid environments. The platform includes the core Tidal Automation product plus add-on modules — Tidal Repository for change management, Tidal Explorer for diagnostics and optimization, and APM Data Stream for operational data streaming — and offers 40+ pre-built integrations with enterprise applications such as SAP, Oracle, JD Edwards, PeopleSoft, IBM, Microsoft, AWS, Google Cloud, Salesforce, and ServiceNow. The offering is targeted at large enterprises running mission-critical workloads with strict SLA, compliance, and dependency-management requirements.

Product overview

Tidal by Redwood is a unified enterprise workload automation platform consisting of the core Tidal Automation platform plus optional add-on modules including Tidal Explorer (optimization and diagnostics), Tidal Repository (centralized change management and DevOps integration), and APM Data Stream (operational data streaming to data warehouses). The platform orchestrates workflows across on-premise, cloud, and hybrid environments with 40+ pre-built integrations connecting enterprise applications, databases, mainframes, and cloud services. Tidal was acquired by Redwood Software in January 2023 and is part of Redwood's full stack automation portfolio alongside RunMyJobs, ActiveBatch, and JSCAPE.

Differentiator

Problem solved

Functional benefit

Brands

• Tidal Automation: The core platform for workflow orchestration and centralized management of job scheduling across business, operations and IT processes.
• Tidal Repository
• Tidal APM Data Stream

Products and services

• Tidal Automation The core unified workload automation platform providing centralized management and control of job scheduling across business, operations, and IT processes. Supports cross-platform orchestration, event-based and time-based scheduling, integrated resource management, monitoring with alerts and recovery, SLA management, critical path tracking, and enterprise-grade security across on-premises, cloud, and hybrid environments. For enterprise IT operations teams running mission-critical workloads.
• Tidal Repository An add-on application for organizing, versioning, and promoting schedule changes across Dev, Test, and Production environments. Provides centralized change management, schedule export/import as JSON, complete audit history of changes, and integration with DevOps workflows. For enterprise IT teams requiring source-controlled, audited schedule change management.
• Tidal Explorer
• APM Data Stream

Quantifiable outcome

• Implementation in weeks, not months
• +2 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration49 records

Feature7 records

Partnerships

Twelve partnerships are on record, tiered flagship and core.

• Redwood Software (Parent Company)flagshipStrategic or Co-development Partner · 5 January 2023Redwood Software acquired Tidal Software in January 2023, bringing Tidal into Redwood's suite of full stack automation solutions including RunMyJobs, ActiveBatch, and JSCAPE. Tidal is now part of Redwood, the leader in full stack automation for mission-critical business processes. The acquisition enhanced Redwood's leadership in enterprise automation.
• SAPcoreTechnology or IntegrationDeep integration partnership with SAP providing pre-built adapters for SAP ERP, SAP Java Scheduler, SAP BusinessObjects Data Services, SAP BusinessObjects BI Platform, SAP Process Integration, SAP Financial Closing Cockpit, SAP Integrated Business Planning, and SAP Solution Manager. SAP is a key technology partner for enterprise customers.
• Oracle JD EdwardscoreTechnology or IntegrationPre-built adapter for Oracle JD Edwards ERP enabling automation and scheduling of JDE tasks including Universal Batch Engine (UBE) programs. Extensive integration with JD Edwards Orchestrator and JD Edwards ERP.
• Oracle PeopleSoftcoreTechnology or IntegrationPre-built adapter for Oracle PeopleSoft Process Scheduler enabling automation of PeopleSoft batch scheduling, reporting, and data transfers.
• MicrosoftcoreTechnology or IntegrationPre-built adapters for Microsoft ecosystem including MSSQL Server, Azure, Azure Data Factory, Azure Blob Storage, and Windows integration.
• SalesforcecoreTechnology or IntegrationPre-built adapter for Salesforce enabling automation of Apex jobs, Flex Queue tasks, reports, data loads, and bulk operations through Salesforce API.
• ServiceNowcoreTechnology or IntegrationPre-built adapter for ServiceNow ITSM integration enabling alerts and notifications to be delivered to ServiceNow and generating incident reports.
• Google CloudcoreTechnology or IntegrationPre-built adapters for Google Cloud including Compute Engine and BigQuery enabling automation of cloud workloads and data analytics processes.
• AWScoreTechnology or IntegrationPre-built adapters for AWS including S3, EC2 (Elastic Cloud) for cloud workload automation.
• ApachecoreTechnology or IntegrationPre-built adapters for Apache ecosystem including Hadoop, MapReduce, Hive, Sqoop, Spark SQL, and Airflow for big data processing automation.
• IBMcoreTechnology or IntegrationPre-built adapters for IBM including z/OS, z/Linux, Cognos, and AS/400 iSeries for mainframe and enterprise workload automation.
• InformaticacoreTechnology or IntegrationPre-built adapter for Informatica PowerCenter enabling automation of data integration workflows using Informatica's Load Manager SDK.

Scale indicators4 records

Expansion highlights6 records

Direct peers

• BMC (Control-M): BMC's Control-M is the workload automation market leader, offering centralized job scheduling across mainframe, distributed, and cloud environments for large enterprises — the most direct direct competitor to Tidal.
• Broadcom (AutoSys / Workload Automation): Broadcom's AutoSys is one of the longest-standing enterprise job schedulers, providing cross-platform workload automation for mainframe, Unix, Windows and cloud — directly competing with Tidal in the same enterprise accounts.
• Stonebranch: Stonebranch offers a universal automation platform with event-driven workload orchestration across hybrid IT and SAP/ERP systems — a direct peer targeting similar enterprise workload automation use cases.
• Fortra (JAMS Scheduler): Fortra's JAMS is an enterprise job scheduling and workload automation solution for cross-platform enterprise processes, frequently listed alongside Tidal in WLA analyst evaluations.
• Redwood Software (RunMyJobs): RunMyJobs is Redwood Software's SaaS workload automation product — now a sibling to Tidal within the same parent company, targeting the same enterprise workload automation category with overlapping integrations.
• ActiveBatch: ActiveBatch, also now part of Redwood, is an enterprise workload automation and job scheduling platform — overlapping with Tidal in both functionality and go-to-market post-acquisition.

Broad incumbents

• IBM Workload Scheduler: IBM Workload Scheduler (Tivoli Workload Scheduler) is an incumbent mainframe-and-cloud scheduler tied to the broader IBM hybrid cloud platform — broader portfolio overlap rather than direct head-to-head.
• SAP (Central Process Scheduling): SAP's native process and job scheduling capabilities within SAP Business Suite are an embedded incumbent alternative — covering a subset of the use cases Tidal addresses across SAP estates.

Emerging players

• Apache Airflow: Airflow is the open-source standard for cloud-native workflow orchestration, increasingly displacing legacy schedulers in modern data and analytics pipelines — an emerging competitor in the cloud-native slice of Tidal's market.

Others

• Cisco (Tidal former parent): Cisco was Tidal's owner from 2009 to 2017 and re-bundled Tidal as Cisco Workload Automation — an ecosystem/former-parent adjacency with potential cross-sell into Cisco enterprise infrastructure accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tidal-software
• Xx.com/tidalsoftware

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tidal Software