Zaizi
Zaizi is a London-based digital consultancy that designs, builds, and runs secure, user-centred digital services for UK government departments, including Border Force, the Home Office, HMRC, the MoJ, and the National Archives, using cloud-native and emerging edge-AI technologies.
- Company typePrivate
- Founded2006
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Zaizi does
Zaizi is a London-based digital consultancy founded in 2006 that designs, builds, and sustains user-centred and secure digital services exclusively for the UK public sector. Its client base spans central government departments (Home Office, Border Force, HM Revenue & Customs, the Ministry of Justice/HMPPS, the Department for Business, Energy and Industrial Strategy, the National Archives, DHSC, MHCLG, GIAA) and selected local councils, with work delivered under frameworks such as the ACE Framework and to Government Digital Service (GDS) standards. The firm is privately held, with 51-100 employees, ISO 9001/14001/27001 and Cyber Essentials/Plus certified, and led by founder and CEO Aingaran Pillai.
The company's technical stack is cloud-native and built around microservices, CI/CD pipelines, Docker/AWS EKS Fargate, and reusable platform components. Named products include ScanApp (a digital freight-scanning application for Border Force that won the 2024 Global Customs Innovation Award and is the substrate for a computer-vision anomaly-detection POC), Portus (a Home Office asylum move-on case management dashboard), and the Strategic Partner Gateway (a secure messaging service for MoJ/HMPPS). Adjacent capabilities include serverless data transformation pipelines, Alfresco-based EDRM, and emerging edge AI work covering Small Language Models, speech-to-text/text-to-speech, and offline-first architectures using service workers and indexDB.
Zaizi earns revenue through bespoke, project-based professional services engagements covering strategy, service design, product management, user research, agile leadership, automation, engineering, architecture, and cloud services and support; pricing is not publicly disclosed. Demand generation is content-led, combining thought-leadership blogs, white papers (e.g., an AI Readiness Roadmap for Government Decision Makers), webinars, and a heavy 2026 conference presence targeting senior civil service buyers. Distribution is direct to government only, with no resellers or third-party channels.
Zaizi firmographics
Firmographics- Name
- Zaizi
- Legal name
- Zaizi Ltd
- Website
- https://zaizi.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Zaizi is a London-based digital consultancy that designs, builds, and runs secure, user-centred digital services for UK government departments, including Border Force, the Home Office, HMRC, the MoJ, and the National Archives, using cloud-native and emerging edge-AI technologies.
- Ownership category
- akta.pro rank
Zaizi industry classification
Industry- Product category
- Public Sector Digital Consulting
- NAICS
- Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Other Scientific and Technical Consulting Services (54169)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Privacy, Data Protection & Cyber Governance (GRC) (BPAHAFAF)
- akta.pro secondary industries
- Governance, Risk & Compliance (GRC) Platforms (BPAEAPAA), Model Governance, Risk & Compliance (GRC) Platforms (HDAAAKAA), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG)
Keywords
Where Zaizi is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Zaizi business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Digital consultancy and professional services: Zaizi generates revenue through consulting engagements where multidisciplinary teams deliver digital transformation services to public sector organisations. Projects span discovery, alpha, beta, and live phases following GDS standards. Engagements include legacy modernisation, AI integration, user-centred design, and cloud engineering.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels9 records
Zaizi product offering
Product offeringCore offering
Zaizi is a UK-based digital consultancy that helps public sector organisations design, build, and sustain user-centred and secure digital services. Its teams deliver strategy, service design, product management, user research, agile leadership, engineering, architecture, and cloud services alongside named productised solutions such as ScanApp for Border Force and cloud-native dashboards for the Home Office. Engagements follow Government Digital Service (GDS) discovery-to-live phases and are executed within ISO 9001, ISO 14001, ISO 27001, and Cyber Essentials Plus certified environments.
Product overview
Zaizi is a public sector digital services company that designs, builds and sustains user-centred and secure digital services. Their offering consists of professional services spanning strategy, service design, product management, user research, agile leadership, engineering, architecture, cloud services and support, legacy modernisation, and process automation. Key named products include ScanApp (a Border Force freight scanning digitisation solution), Portus (asylum case management dashboard), and the Strategic Partner Gateway (MoJ/HMPPS secure messaging). They also offer Transformation Day workshops, AI project kickstart services, and staffing solutions. The company works primarily with UK government departments including Border Force, Home Office, The National Archives, and Ministry of Justice across border security, public safety, and central government sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- ScanApp A secure, user-centred digital application that empowers Border Force officers to digitise and automate freight scanning workflows at UK ports. It enables remote access to real-time scan data, image sharing across ports, role-based identity management, offline capabilities, and creates a foundation for AI integration. The solution won the Global Customs Innovation Award and is recognised internationally.
- Transformation Day A practical workshop engagement where Zaizi's teams assess a public sector organisation's current digital challenges and define clear next steps. The output includes identification of quick wins, mapping of complex challenges, and creation of a transformation roadmap delivered in a few days.
- Legacy Modernisation & Process Automation
- Kickstart your government AI project
- User-centred Policy Design
- Staffing Solutions for Public Sector
- Portus (Asylum Move-on Dashboard)
- Strategic Partner Gateway (SPG)
Quantifiable outcome
- 200% increase in programme capacity for The National Archives compliance assessments
- +5 more outcomes
Companies that use Zaizi
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles4 records
Zaizi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability8 records
Feature5 records
Zaizi partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights6 records
Zaizi competitors and assessment
Company assessmentDirect peers
- BJSS: UK-based technology and engineering consultancy with a large public-sector practice delivering digital, data and cloud services to UK government — same target customers and similar delivery capabilities, at larger scale.
- Kainos: UK-listed digital services and software company with a substantial public-sector practice delivering digital transformation to UK and Irish government, including health and justice — closely comparable client base and delivery model, only at much larger scale.
- Scott Logic: UK digital consultancy specialising in user-centred software for public sector and regulated clients — comparable in size, culture and bespoke-build delivery model to Zaizi.
- Hippo Digital: Public-sector-focused digital consultancy delivering GDS-aligned services, transformation and user research to UK government departments — a smaller but directly comparable specialist peer.
- AND Digital: UK digital consultancy with strong public-sector and regulated-industry presence, focused on multidisciplinary product, engineering and design squads — directly comparable operating model to Zaizi's multidisciplinary team approach.
- Made Tech: UK-based digital services consultancy focused on the public sector, helping government departments design, build and run user-centred services — almost identical GTM and customer base to Zaizi.
Broad incumbents
- Accenture UK Public Sector: Global professional services firm with a large UK public-sector digital practice delivering transformation, cloud and cyber work to UK government — sets the competitive ceiling for prime contract sizes Zaizi can credibly bid on.
- Valtech: Global digital transformation agency with public-sector and regulated-industry practices; competes with Zaizi on large digital service builds for government clients but operates a much broader portfolio across industries.
- Capgemini Invent: Global system integrator's digital transformation arm with a substantial UK public-sector practice; routinely competes with Zaizi on GDS-aligned transformation, cloud and data programmes at much larger scale.
- Thoughtworks: Global technology consultancy providing custom digital platforms, data and AI engineering; overlaps with Zaizi on legacy modernisation and platform engineering for public-sector and regulated clients.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zaizi social profiles
Digital presenceZaizi compliance and trust
Trust signalCompliance5 records
Zaizi financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zaizi leadership team
Management profileNumber of profiles
Profiles7 records
Zaizi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zaizi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zaizi
What does Zaizi do?
Zaizi is a UK-based digital consultancy that helps public sector organisations design, build, and sustain user-centred and secure digital services. Its teams deliver strategy, service design, product management, user research, agile leadership, engineering, architecture, and cloud services alongside named productised solutions such as ScanApp for Border Force and cloud-native dashboards for the Home Office. Engagements follow Government Digital Service (GDS) discovery-to-live phases and are executed within ISO 9001, ISO 14001, ISO 27001, and Cyber Essentials Plus certified environments.
Is Zaizi a public or private company?
Zaizi is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Zaizi founded?
Zaizi was founded in 2006. It employs 51 to 100 people.
Where is Zaizi based?
Zaizi is headquartered in London, United Kingdom, in the Europe region.
How does Zaizi make money?
One revenue line is on record: digital consultancy and professional services.
Who are Zaizi's main competitors?
Direct peers on record are BJSS, Kainos, Scott Logic, Hippo Digital, AND Digital and Made Tech. Broad incumbents are Accenture UK Public Sector, Valtech, Capgemini Invent and Thoughtworks.
Does Zaizi have an API?
No public API is recorded for Zaizi.
What industry is Zaizi in?
Zaizi's product category is Public Sector Digital Consulting. Its primary akta.pro industry code is BPAHAFAF, Privacy, Data Protection & Cyber Governance (GRC), with a secondary code of BPAEAPAA, Governance, Risk & Compliance (GRC) Platforms. Its NAICS code is 541512 and its SIC code is 8742.