Concordance Healthcare Solutions

What Concordance Healthcare Solutions does

Concordance Healthcare Solutions is one of the largest independent medical-surgical distributors in the United States, formed in 2016 through the merger of three regional healthcare distributors: Kreisers (founded 1905 in Sioux Falls, SD), MMS (founded 1970 in St. Louis, MO), and Seneca Medical (founded 1990 in Tiffin, OH). The company distributes medical-surgical supplies, capital equipment and furnishings, and healthcare products across more than ten customer segments including acute care hospitals and health systems, community health centers, government medical institutions (VA, federal/state/local), home care, hospice, laboratories, long-term care, primary care, ambulatory surgery centers, and healthcare education institutions. Headquartered in Tiffin, Ohio, Concordance operates 14 distribution centers across the continental United States staffed by 1,200+ specialized employees, providing coast-to-coast same-day or next-day delivery capability.

The company's offering integrates physical product distribution with a proprietary technology stack built by its wholly-owned subsidiary Concordance Innovations. The flagship is Surgence, a cloud-based universal healthcare platform designed to connect providers, suppliers, and distributors and their disparate systems into one integrated ecosystem. Supporting tools include C-Vision (spend and data analytics for providers and suppliers), BeCompliant (formulary and budget compliance tracking), SMART Reporting (customized service and contract utilization reporting), uCommand (custom ordering with wireless barcode scanning), OnBoard (multi-entity purchasing consolidation), LogiSize (logical unit of measure distribution), Front Step (patient direct shipment), and C Rewards (provider loyalty program). The company also markets more than 400 HCS private-label medical products across categories including exam gloves, wound care, diagnostics, PPE, patient care, and laboratory supplies, and offers StrategicStorage third-party logistics and Concordance University nursing education (partnered with Medcom).

Concordance generates revenue through five streams: (1) medical supply distribution via transaction-fee markups on acquisition costs, (2) capital equipment and furnishings including procurement, installation, and project management, (3) third-party logistics under StrategicStorage, (4) recurring technology platform revenue from Surgence and the analytics/ordering tool suite, and (5) healthcare education services through Concordance University. Go-to-market is enterprise-focused via dedicated account managers and customer support teams, supplemented by a B2B online ordering portal, a quote request system, and event-driven demand generation including the AHRMM annual conference. The company holds government prime vendor vehicles including the Med/Surg Next Generation Bridge Prime Vendor contract, DAPA, MMCAP, and Federal Supply Schedule (FSS), and was recognized in the 2023 GHX Millennium Club for supply chain automation leadership.

Name

Concordance Healthcare Solutions

Legal name

Concordance Healthcare Solutions, LLC

Website

https://concordancehealthcare.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Concordance Healthcare Solutions is one of the largest independent U.S. medical-surgical distributors, distributing medical supplies, capital equipment, and proprietary HCS products to acute care, government, home care, hospice, and other healthcare segments across 14 distribution centers nationwide.

Ownership category

akta.pro rank

Product category

Healthcare Distribution Services

NAICS

Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers (42345)

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Medical Supplies & Consumables Wholesale (Non-Device) (CRAOAHAE)

akta.pro secondary industry

Durable Medical Equipment (DME) & Home Health Distribution (CRAOAHAF)

Keywords

• Medical supply distribution
• Healthcare logistics services
• Medical-surgical products
• Healthcare supply chain
• Capital medical equipment

Headquarters

HQ city

Sioux Falls

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Medical Supply Distribution: Core revenue stream from distributing medical-surgical supplies, equipment and healthcare products across the entire care continuum. Products include exam gloves, PPE, wound care, patient care items, diagnostics, and over 400 HCS branded items. Revenue generated through product markups on acquisition costs.
2. Capital Equipment & Furnishings: Revenue from providing capital equipment, furnishings and logistics solutions for healthcare facilities. Includes procurement, storage, installation and project management services for minor upgrades through major construction and renovation projects.
3. Third-Party Logistics (3PL): StrategicStorage 3PL services offering warehousing, inventory management and transportation for staging, storing, moving and installing supplies and equipment. Helps maintain inventory supply and prepare for emergencies.
4. Technology Solutions: SaaS-like technology platform revenue from proprietary tools including Surgence platform subscriptions, C-Vision analytics, BeCompliant spend tracking, SMART Reporting, and uCommand ordering systems.
5. Healthcare Education Services: Concordance University partnership with Medcom provides interactive nursing education courses and tracking systems to healthcare organizations for continuing education credits.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Concordance Healthcare Solutions distributes medical-surgical supplies, HCS private-label products (400+ items), capital equipment and furnishings, and provides proprietary technology platforms (Surgence, C-Vision, BeCompliant, SMART Reporting, uCommand) along with third-party logistics, nursing education, and emergency preparedness services to healthcare organizations across the U.S. care continuum. Core revenue is generated through product markups on distributed medical supplies, capital equipment project revenue, recurring subscription fees for technology platforms, and managed 3PL service fees.

Product overview

Concordance Healthcare Solutions is a healthcare distributor offering a multi-faceted portfolio combining physical products (medical supplies, equipment, furnishings) with proprietary technology platforms and service modules. The company operates as a master distributor with over 400 HCS private-label medical products, complemented by Capital Equipment & Furnishings. The technology stack centers on the Surgence platform for universal healthcare connectivity, supported by Business Intelligence & Analytics tools (BeCompliant, SMART Reporting, C-Vision for Providers/Suppliers) and Inventory & Revenue Enhancement solutions (Front Step, C Rewards, OnBoard, LogiSize). Service offerings include StrategicStorage 3PL, Concordance University education, and Emergency Preparedness programs. The company serves Acute Care, Community Health, Government, Home Care, Hospice, Laboratory, Long Term Care, Primary Care, and Surgery Center markets across 15 U.S. distribution centers.

Differentiator

Problem solved

Functional benefit

Brands

• Surgence: Universal healthcare platform designed to connect providers, suppliers and distributors and all of their disparate systems into one fully-integrated ecosystem
• C-Vision
• HCS
• Concordance Capital
• C Rewards
• Concordance University
• StrategicStorage
• Front Step
• BeCompliant
• SMART Reporting
• uCommand
• LogiSize
• OnBoard

Products and services

• HCS Medical Products Concordance's proprietary private-label brand of medical supplies offering over 400 quality-engineered items including exam gloves, wound care products, patient care supplies, diagnostic equipment, and personal protective equipment, positioned as alternatives with high service levels for healthcare providers.
• Capital Equipment and Furnishings Extensive selection of medical equipment and furniture including casework, laboratory cabinetry, diagnostic equipment, patient room furniture, wheelchairs, walkers, and bariatric products, with Concordance providing procurement, storage, installation, and project management services for healthcare facilities.
• Surgence Platform Universal cloud-based healthcare platform designed to connect providers, suppliers, and distributors and their disparate systems into one fully-integrated ecosystem for supply chain visibility and collaboration; built by Concordance Innovations (a wholly-owned subsidiary of Concordance Healthcare Solutions) and adopted by Adventist Health, Rush University System for Health, and Mayo Clinic.
• C-Vision Spend and Data Analytics Web-based spend and data analytics solution providing continuous visibility, custom reporting, and detailed analysis of supply chain operations for both healthcare providers and suppliers; offered in dedicated provider and supplier editions.
• StrategicStorage Third-Party Logistics (3PL) Third-party logistics service offering warehousing, inventory management, and transportation for staging, storing, moving, and installing medical supplies and equipment for healthcare facilities.
• Concordance University Nursing Education Nursing education program delivered in partnership with Medcom, offering interactive online courses for nursing staff, unlimited program access, instant CEU certificates, and customizable training and tracking through a dedicated tracking system.
• Emergency Preparedness Services Customizable crisis management planning service providing 365-day readiness for healthcare organizations, with interfaces to Federal, State, and Local emergency teams including FEMA and Homeland Security.

Quantifiable outcome

• Named to the 2023 GHX Millennium Club recognizing leading healthcare organizations that harness automation
• +2 more outcomes

Named customers6 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Adventist HealthcoreStrategic or Co-development Partner · 19 November 2024Adventist Health signed an agreement to leverage Surgence, a cloud-based digital platform created by Concordance Innovations. The partnership enables Adventist Health to resolve difficult supply chain challenges and achieve supply chain visibility and collaboration across its network.
• Concordance InnovationscoreOthers · 16 July 2024Concordance Innovations is a wholly-owned subsidiary of Concordance Healthcare Solutions responsible for technology development including the Surgence platform, C-Vision analytics, and other proprietary supply chain tools.
• Mayo CliniccoreStrategic or Co-development Partner · 26 June 2024Mayo Clinic announced a collaboration with Surgence (a cloud-based digital platform created by Concordance Innovations) to integrate Surgence into their digital supply chain, enhancing the platform through their expertise and feedback.
• Rush University System for Health (RUSH)coreStrategic or Co-development Partner · 21 June 2024RUSH signed an agreement with Concordance to continue toward their goal of reducing costs, improving efficiency and making a positive impact on patients through the Surgence supply chain platform.
• MedcomminorStrategic or Co-development PartnerConcordance partnered with Medcom, a leader in nursing education, to provide interactive courses for nursing staff and an easy-to-use tracking system through Concordance University. Benefits include unlimited access to online programs, convenient education, instant CEU certificates, and customized training and tracking.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• McKesson Corporation: The largest healthcare distribution and services company in North America, distributing pharmaceuticals and medical-surgical supplies to hospitals, pharmacies, and health systems. Direct comparable on the core medical-surgical wholesale business but at vastly greater scale.
• Cardinal Health: Major U.S. healthcare distributor and services company serving hospitals, pharmacies, and ambulatory providers with medical products and pharmaceuticals. Overlaps directly with Concordance's medical-surgical distribution core and adds scale-based competitive pressure.
• Henry Schein: Large distributor of healthcare products serving dental, medical, and animal health markets with technology-enabled practice solutions. Overlaps with Concordance's physician office, ambulatory, and laboratory supply businesses and competes for similar ambulatory customer segments.
• Becton, Dickinson and Company (BD): Global medical technology and device manufacturer with significant direct distribution and supply chain solutions serving hospitals. Comparable in serving the same hospital procurement stakeholders and competing for med-surg and capital equipment spend, though anchored in manufacturing rather than pure distribution.

Direct peers

• Medline Industries: Large privately-held manufacturer and distributor of medical-surgical supplies and equipment, with a broad portfolio of branded products and direct distribution to hospitals. Closest comparable in business model combining manufacturing/private label with wholesale distribution and direct hospital relationships.
• Owens & Minor: Public healthcare logistics and supply chain company distributing medical-surgical supplies to hospitals and providers, with Patient Direct (home delivery) and Apria home healthcare offerings. Closely aligned on med-surg distribution plus home care and direct-to-patient capabilities analogous to Concordance's Front Step program.
• NDC (National Distribution & Contracting): Independent healthcare distribution network and group purchasing organization serving independent medical supply distributors and home care providers. Comparable as a competing independent-aligned distribution model serving community and home care segments similar to Concordance's customer base.

Regional players

• Patterson Companies: Value-added distributor serving dental and animal health markets with supply chain and practice management services. Comparable in distribution model and customer-vertical focus, particularly for Concordance's dental/medical training equipment business and physician office lab segment.
• Claflin Company / Independent Medical Distributors Association: Independent regional medical-surgical distributors operating under shared group purchasing and supply networks. Comparable as same-tier independent distribution competitors serving similar hospital, clinic, and post-acute customers across regional geographies.

Others

• Aviv REIT / Healthcare Supply Chain Services: Real estate and supply chain services company operating in senior care and healthcare logistics. Adjacent comparable on the home care, hospice, and long-term care supply chain verticals where Concordance has dedicated customer segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/concordancehealthcare
• LinkedInlinkedin.com/company/concordance-healthcare-solutions
• Instagraminstagram.com/concordancehs
• Xx.com/ConcordanceHS

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concordance Healthcare Solutions