What Emergya does

Emergya is a Spain-based digital product development company founded in 2003 and headquartered in Seville, operating as a subsidiary of Ayesa, a diversified Spanish engineering and technology group with 12,500+ employees across 23 countries. The company employs between 251 and 500 people and operates as a Google Cloud Premier Partner with a Machine Learning Specialist certification, the first Spanish partner to achieve this designation. Emergya designs and builds custom AI, machine learning, and data intelligence solutions for enterprise clients, with documented deployments in insurance (Mutua, Mapfre), banking (Liberbank), and technology (HPE).

The product portfolio includes AI-powered conversational interfaces (EME WhatsApp virtual assistant), real-time event analytics (Smart Analytics), ML-based recommendation systems (HPE Recommender), AI-driven risk assessment for insurance underwriting, Document AI for digitization, and Contact Center AI. These products are organized under four service pillars: Conversational Intelligence, Artificial Intelligence for Business, Location Intelligence, and Modern Cloud Applications, with Data Intelligence (Data as a Service) as a cross-cutting offering. The company follows a user-centered Agile methodology and positions a "symbiotic" co-development engagement model as a core cultural differentiator.

Emergya generates revenue through project-based professional services engagements and ongoing maintenance/development partnerships with enterprise clients; pricing is not publicly disclosed. Go-to-market is consultative and direct, targeting large enterprises undergoing digital transformation, with marketing primarily executed through an Insights blog, case studies, and organic social channels (LinkedIn, Twitter, YouTube). A quantified outcome — Mapfre's risk assessment process reduced from one week to 12 minutes — illustrates the productivity uplift Emergya's AI implementations target.

Name

Emergya

Legal name

Emergya

Website

https://emergya.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Emergya is a Seville-based Google Cloud Premier Partner (subsidiary of Ayesa) that designs custom AI, machine learning, and data intelligence digital products for enterprise clients in insurance, banking, and technology sectors.

Ownership category

akta.pro rank

Product category

IT Consulting and Digital Transformation Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), Data, Analytics & AI Training (BI, Data Engineering, ML/GenAI) (BPAEANAH)

Keywords

• AI consulting services
• Cloud transformation
• Data intelligence solutions
• Conversational AI platforms
• Machine learning systems

Headquarters

HQ city

Sevilla

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Digital Product Development Services: Custom design and development of digital products including AI-powered solutions, cloud applications, and intelligent systems for enterprise clients. Revenue is generated through project-based engagements and ongoing maintenance/development partnerships.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Emergya designs and delivers AI-powered digital products and cloud-based solutions for enterprise customers, including conversational intelligence, document AI, contact center AI, location intelligence, smart analytics, and ML-based recommendation systems. The company operates as a Google Cloud Premier Partner, providing consulting, integration, and managed services that combine Google Cloud Platform with proprietary AI accelerators to drive digital transformation in insurance, banking, and technology sectors.

Product overview

Emergya is an international digital product development company that designs and develops smart digital products using cutting-edge cloud technologies. The company offers a portfolio of AI-powered solutions including EME Virtual Assistant (WhatsApp-based conversational AI), Smart Analytics (real-time marketing intelligence), HPE Recommender (ML-powered recommendations), AI for Risk Assessment (insurance automation), Document AI, and Contact Center AI. These products are complemented by four core service offerings: Conversational Intelligence, Location Intelligence, Data Intelligence (Data as a Service), and Modern Cloud Applications. The company follows user-centered Agile methodologies and focuses on achieving measurable business results for clients across various industries including insurance, banking, and enterprise technology.

Differentiator

Problem solved

Functional benefit

Products and services

• EME Virtual Assistant
• AI for Risk Assessment AI/ML solution targeting insurance underwriting and risk evaluation, designed to help insurers automate and improve risk assessment decisions.
• Document AI AI service for intelligent document processing, extraction, and classification, applicable to enterprise workflows with high document volumes.
• Contact Center AI AI-driven contact center solution providing virtual agents and agent-assist capabilities for enterprise customer service operations.
• Smart Analytics Real-time marketing analytics solution that uses data intelligence to support campaign optimization and customer insights.
• HPE Recommender Machine learning-based recommendation engine developed for HPE, delivering personalized recommendations integrated into HPE's platform.
• Location Intelligence Location-based analytics and intelligence solution that combines geospatial data with AI to support business decision-making.
• Modern Cloud Applications Cloud-native application development and modernization services delivered on Google Cloud Platform for enterprise digital transformation programs.
• Data Intelligence Solutions Data strategy, integration, and analytics services enabling enterprises to consolidate data assets and generate actionable insights using AI/ML.

Quantifiable outcome

• Mapfre risk assessment process reduced from one week to 12 minutes using Google Cloud AI tools

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature5 records

Partnerships

One partnership is on record.

• Google CloudcoreTechnology or Integration · 1 January 2023Emergya is a Google Cloud Premier Partner with specialized Machine Learning certification. They develop AI-powered digital products using Google Cloud technologies and have been recognized as Partner of the Year 2023 for Iberia. This is a flagship partnership as the core technology foundation for their digital products.

Scale indicators2 records

Expansion highlights4 records

Direct peers

• Devoteam: European digital transformation consultancy and one of the largest Google Cloud Premier Partners globally. Highly comparable as a fellow GCP-specialist delivering AI/ML engineering, cloud migration, and data services to enterprise clients across similar verticals.
• Sngular: Spain-headquartered digital product engineering and cloud services firm with strong Google Cloud ties. Direct comparable in size, geography, and AI/data-driven enterprise offerings.
• SEIDOR: Spanish-headquartered IT services and consulting firm offering cloud, data, and digital transformation solutions across enterprise clients. Comparable as a regional services peer with similar enterprise GTM.
• Minsait: Indra-owned IT services subsidiary focused on digital transformation and IT for large enterprises in Spain and LatAm. Comparable in scope, vertical focus, and parent-subsidiary structure to Emergya within Ayesa.

Broad incumbents

• Globant: Global digital transformation consultancy delivering AI, data engineering, and cloud-native product development to enterprise clients. Comparable in offering breadth and AI-led services positioning, but at significantly larger scale.
• Thoughtworks: Global technology consultancy specializing in custom software engineering, cloud, and AI/ML delivery for enterprises. Comparable as a digital product engineering partner with similar agile, user-centered methodology.
• Accenture: Global systems integrator with an extensive Google Cloud practice delivering enterprise AI, cloud migration, and data services. Competes for the same enterprise AI transformation budget from a much broader portfolio position.
• Capgemini: Global IT services and consulting leader with major Google Cloud and AI engineering practices. Comparable in delivering end-to-end cloud and AI transformation to large enterprises, particularly in Europe.
• Deloitte: Big Four firm with a sizable Google Cloud alliance and enterprise AI engineering practice. Comparable in delivering strategy-through-implementation AI and cloud projects to large regulated enterprises.

Regional players

• Indra: Spanish IT services and engineering parent of Minsait. Comparable as the regional incumbent parent comparable to Ayesa, with similar conglomerate structure and Spanish/Iberia enterprise focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/emergya
• YouTubeyoutube.com/user/CanalEmergya
• LinkedInlinkedin.com/company/emergya
• Facebookfacebook.com/Emergya

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergya