PrimeroEdge
PrimeroEdge (Cybersoft Technologies, Inc.) is a Houston-based cloud SaaS platform providing end-to-end school nutrition management software — including menu planning, POS, eligibility, inventory, production, and financials — to K-12 school districts and state education agencies across the United States.
- Company typePrivate
- Founded2002
- HeadquartersHouston, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What PrimeroEdge does
PrimeroEdge, operated by Cybersoft Technologies, Inc. and founded in 2002, is a cloud-based SaaS platform purpose-built for K-12 school nutrition program management in the United States. The platform serves two primary customer segments: individual school districts and state education agencies, addressing the full lifecycle of federal Child Nutrition Program operations including menu planning with USDA-approved nutrient analysis, point-of-sale meal transactions, student eligibility verification and direct certification, food production records, inventory and warehouse management, financial reporting, food safety inspections, and professional standards tracking. The product is structured into a District Solutions suite (Menu Planning, POS, Eligibility, Production, Inventory, Financials, Inspections, Team Work, Insights, Catering, Vending) and a State Agency Solutions suite (Applications & Claims, Administrative Reviews, Food Distribution, Direct Certification, Menu Planning & Production), with a parent-facing SchoolCafé sub-brand offering payments, digital menus, and eligibility applications. Native integrations with PowerSchool and Aeries student information systems plus pre-loaded data on over 10,000 CN food items reduce district implementation burden, and a Summer EBT module extends coverage to newer federal benefit programs.
The company is headquartered in Houston, Texas, operates with 51-100 employees, and reports serving more than 17,000 schools across 2,000+ districts with a 98% customer retention rate. Revenue is generated primarily through annual subscription licenses prorated to the school year, supplemented by perpetual licenses with mandatory annual support (subject to up to 8% annual increases), hardware resale (POS peripherals from Honeywell, Zebra, Dell, Microsoft Surface), and professional services delivered through a structured "Kickstart" implementation package. Go-to-market is sales-led, leveraging direct enterprise outreach and purchasing cooperative contracts (TIPS, BuyBoard, Choice Partners, EdTechJPA) to streamline public-sector procurement. PrimeroEdge is privately held with no disclosed external funding rounds, appears to be founder/management-controlled, and is described internally as a fast-paced, rapidly expanding company.
PrimeroEdge firmographics
Firmographics- Name
- PrimeroEdge
- Legal name
- Cybersoft Technologies, Inc.
- Website
- https://primeroedge.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- PrimeroEdge (Cybersoft Technologies, Inc.) is a Houston-based cloud SaaS platform providing end-to-end school nutrition management software — including menu planning, POS, eligibility, inventory, production, and financials — to K-12 school districts and state education agencies across the United States.
- Ownership category
- akta.pro rank
PrimeroEdge industry classification
Industry- Product category
- K-12 School Nutrition Software
- NAICS
- Educational Support Services (611710)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Food Services Administration (Meal Eligibility, POS, Nutrition Compliance) (EDAJAHAJ)
- akta.pro secondary industries
- Menu Planning, Nutrition & Dietary Accommodation Services (Allergens, Special Diets) (EDAEAEAD), Meal Program Compliance & Administration (NSLP/SBP, Reimbursements) (EDAEAEAC), Central Kitchen & Commissary Operations (Batch Cooking, Satellite Serving) (EDAEAEAG)
Keywords
Where PrimeroEdge is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
PrimeroEdge business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Subscription Licenses: Subscription licenses issued for school year, prorated from purchase date until end of school year, renewed annually upon payment of Annual Subscription Fee. This is the primary recurring revenue stream.
- Perpetual Licenses: Perpetual software licenses with mandatory annual support and maintenance fees for continued support and updates.
- Hardware Sales: Sale of POS hardware including pin pads, scanners, terminals, tablets, cash drawers, and accessories from manufacturers like Honeywell, Zebra, Dell, Microsoft Surface.
- Implementation Services (Kickstart): Kickstart Package includes setup, implementation, and training. Valid for use as indicated in Kickstart description.
- Annual Support and Maintenance: Mandatory software support priced as quoted, subject to annual increase of up to 8%. Hardware warranties are manufacturer warranties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Subscription License - Primary recurring model for school year |
| One time/ perpetual license | Annual | Perpetual License with mandatory annual support |
| Other | Multi-year contract | Kickstart Package - Implementation and training |
| Subscription | Annual | Mandatory Software Support |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
PrimeroEdge product offering
Product offeringCore offering
PrimeroEdge provides an end-to-end, cloud-based SaaS school nutrition platform for K-12 school districts and state education agencies, covering menu planning with USDA nutrient analysis, cafeteria point of sale, student eligibility, production records, inventory, financials, inspections, and professional standards tracking. The offering is sold primarily via annual subscription licenses (with an alternative perpetual-license + mandatory-support structure), supported by POS hardware sales, Kickstart implementation services, training, and tiered customer support, and includes the SchoolCafé family-facing sub-brand for online payments, digital menus, and eligibility applications.
Product overview
PrimeroEdge (Cybersoft PrimeroEdge / Cybersoft Technologies, Inc.) is a cloud-based, end-to-end school nutrition software platform offered as SaaS via subscription licenses for school districts and state agencies. The platform is structured as a core product (PrimeroEdge) with multiple integrated modules organized into two main suites: District Solutions (Menu Planning, Point of Sale, Eligibility, Production, Inventory, Financials, Catering, Vending, Insights, Team Work/Professional Standards, and Inspections) and State Agency Solutions (Applications & Claims, Administrative Reviews, Food Distribution, Direct Certification, and Menu Planning & Production). The platform also encompasses a family-facing sub-brand, SchoolCafé, which provides a unified parent/student portal with Digital Menus, SchoolCafé TV digital menu boards, SchoolCafé Payments, and SchoolCafé Applications (eligibility). PrimeroEdge integrates with Student Information Systems PowerSchool and Aeries, and also supports SchoolMessenger for district communications. Hardware devices are sold separately, and implementation (Kickstart), training, and customer care are provided as services.
Differentiator
Problem solved
Functional benefit
Brands
- SchoolCafé: Family hub providing meal account payments, menus, eligibility applications, and SchoolCafé TV digital menu boards.
- Team Work
Products and services
- PrimeroEdge (Core SaaS Platform) End-to-end, cloud-based school nutrition software platform offered as SaaS via subscription licenses (or perpetual license with mandatory support) for K-12 school districts and state education agencies, covering menu planning, point of sale, eligibility, production, inventory, financials, inspections, professional standards, and statewide oversight.
- SchoolCafé (Family Hub) Family-facing sub-brand and portal from PrimeroEdge that combines meal account payments, digital menus (including SchoolCafé TV), and online eligibility applications for parents and students.
- Hardware Resold POS and supporting hardware for PrimeroEdge deployments including pin pads (AlphaTech, Genovation), combo scanner/pinpads, barcode scanners (Honeywell Voyager XP 1470G, Zebra DS2278, CipherLab 1663), terminals and tablets (Microsoft Surface Pro 12, AccuTouch ELO, Dell OptiPlex), cash drawers, document scanners (Fujitsu Fi 7160), and AOPEN Chromebox Mini 2 devices.
- Implementation (Kickstart) Guided implementation service using the Kickstart process, including welcome/orientation, customer success plan, system configuration, data migration, and multiple training options, delivered by a dedicated Customer Success Mentor, Customer Coach, Expert Care Specialist, and Customer Care Specialist team.
- Training Flexible customer training offering including conventional classroom, online, and live webinar formats, plus Resources (formerly Amigo) step-by-step online help guides, recorded webinars, and live Training Q&A sessions with Customer Success Coaches.
- Customer Care / Support Tiered customer support available 6:00 AM to 6:00 PM CST via phone (866-442-6030), email ([email protected]), and chat, with P1 (4-hour), P2 (24-hour), and P3 (3-day) SLAs, disaster recovery, pre-emptive checking, and Go-Live support. Separate support line for SchoolCafé family hub at 855-729-2328.
Quantifiable outcome
- 98% retention rate
- +3 more outcomes
Companies that use PrimeroEdge
Customer profileNamed customers10 records
Segments2 records
Ideal customer profiles2 records
PrimeroEdge technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature13 records
PrimeroEdge partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- BuyBoardcoreNational purchasing cooperative serving education, government, and non-profit organizations. Contract Number: 789-25 (Food Service Equipment, Supplies, and Appliances). Contract expires November 30, 2028. Membership is free.
- EdTechJPAcoreStrategic Alliance for Volume Expenditures - California purchasing cooperative for public agencies. Contract for Nutrition Management Solution Platform. Expires October 26, 2028. Membership is free for all CA Public Agencies.
- The Interlocal Purchasing System (TIPS)corePurchasing cooperative available to public schools and government entities. Contract Number: 230402 (Food Service Management Tools Including Software). Contract expires June 30, 2026.
- Choice PartnerscorePurchasing cooperative available to all public and private schools, colleges, universities, cities, counties, and government entities. Contract Number: 23/004LS-09 (Technology & Other Related Services and Products and Nutrition Services). Contract expires November 16, 2026. Membership is free.
- Strategic Alliance for Volume Expenditures (SAVE)minorPartnership with Mesa, Arizona government purchasing cooperative for Nutrition Services Point of Sale (POS) System. Contract expired June 30, 2023.
- PowerSchoolcoreStrategic partnership announced for integration with leading Student Information System. Enables seamless data communication between SIS and school nutrition software without additional integration effort.
- AeriescoreStrategic partnership announced for integration with leading Student Information System. Enables seamless data communication between SIS and school nutrition software.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
PrimeroEdge competitors and assessment
Company assessmentDirect peers
- Nutrislice: Nutrislice is a K-12 menu publishing and nutrition platform serving school districts. It overlaps directly with PrimeroEdge's Menu Planning and digital menu functionality and competes for the same district and state agency nutrition directors.
- Health-e Pro: Health-e Pro is a K-12 menu planning and nutrient analysis tool used by school nutrition programs. It targets the same menu planning and USDA compliance buyers that PrimeroEdge's Menu Planning module serves.
- Mealviewer / MySchoolMenus: Mealviewer (MySchoolMenus) provides K-12 digital menus, nutrition info, and school nutrition planning software, including allergen and dietary accommodation features that mirror PrimeroEdge's menu planning and SchoolCafé Digital Menus offerings.
- TESCO Solutions: TESCO Solutions sells K-12 nutrition management and POS software to school districts, addressing menu planning, eligibility, and cafeteria operations similar to PrimeroEdge's district suite.
Broad incumbents
- PowerSchool: PowerSchool is a leading K-12 student information system and broader education platform, with established PowerSchool Enrollment and adjacent K-12 ERP capabilities. As a PrimeroEdge integration partner, it also represents a potential incumbent that could expand into school nutrition.
- Aeries Software: Aeries is a major K-12 student information system used by many California and Western US districts. It is a PrimeroEdge SIS integration partner and competes broadly for K-12 software wallet share across districts.
- Infinite Campus: Infinite Campus is a widely deployed K-12 SIS with broad operational and reporting modules. As a large incumbent in school district software, it is a comparable ecosystem player that districts evaluate alongside nutrition specialists like PrimeroEdge.
- Skyward: Skyward provides K-12 student information, finance, and HR software to school districts. As an established edtech ERP incumbent, it addresses similar procurement budgets and competes for broad district software spend.
- Frontline Education: Frontline Education is a large K-12 administration platform covering HR, finance, special education, and related areas. It competes for the same district-level software wallet and serves as a broad incumbent adjacent to PrimeroEdge's nutrition niche.
- Tyler Technologies: Tyler Technologies is a large public-sector and K-12 ERP/financials vendor whose school software competes indirectly with PrimeroEdge at the district level for budget allocation across administrative systems.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
PrimeroEdge social profiles
Digital presencePrimeroEdge financial estimates
Financial estimateRevenue estimate
Valuation estimate
PrimeroEdge leadership team
Management profileNumber of profiles
PrimeroEdge funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PrimeroEdge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PrimeroEdge
What does PrimeroEdge do?
PrimeroEdge provides an end-to-end, cloud-based SaaS school nutrition platform for K-12 school districts and state education agencies, covering menu planning with USDA nutrient analysis, cafeteria point of sale, student eligibility, production records, inventory, financials, inspections, and professional standards tracking. The offering is sold primarily via annual subscription licenses (with an alternative perpetual-license + mandatory-support structure), supported by POS hardware sales, Kickstart implementation services, training, and tiered customer support, and includes the SchoolCafé family-facing sub-brand for online payments, digital menus, and eligibility applications.
Is PrimeroEdge a public or private company?
PrimeroEdge is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PrimeroEdge founded?
PrimeroEdge was founded in 2002. It employs 51 to 100 people.
Where is PrimeroEdge based?
PrimeroEdge is headquartered in Houston, United States, in the North America region.
How does PrimeroEdge make money?
Five revenue lines are on record. Subscription Licenses are the primary driver. The others are perpetual Licenses, hardware Sales, implementation Services (Kickstart) and annual Support and Maintenance.
Who are PrimeroEdge's main competitors?
Direct peers on record are Nutrislice, Health-e Pro, Mealviewer / MySchoolMenus and TESCO Solutions. Broad incumbents are PowerSchool, Aeries Software, Infinite Campus, Skyward, Frontline Education and Tyler Technologies.
Does PrimeroEdge have an API?
No public API is recorded for PrimeroEdge.
What industry is PrimeroEdge in?
PrimeroEdge's product category is K-12 School Nutrition Software. Its primary akta.pro industry code is EDAJAHAJ, Food Services Administration (Meal Eligibility, POS, Nutrition Compliance), with a secondary code of EDAEAEAD, Menu Planning, Nutrition & Dietary Accommodation Services (Allergens, Special Diets). Its NAICS code is 611710 and its SIC code is 7372.