Cyberbacker

What Cyberbacker does

Cyberbacker is a US-incorporated virtual assistance services company founded in 2018 and headquartered in Ogden, Utah, that matches businesses with pre-trained, Philippines-based virtual professionals branded as "Cyberbackers." The company's core product is a subscription-based remote staffing service in which each client is matched with a dedicated Cyberbacker who is custom-trained around the client's specific business systems and processes through the proprietary Seamless Backer Advantage™ Program. Underpinning the offering is a talent and training infrastructure built on a sub-1% applicant acceptance rate, a multi-phase pre-hire curriculum, and a library of more than 300 advanced training modules covering technical, leadership, and industry knowledge. Supplementary modules include the Social Media Backer for social media management and the Double Backer System for service continuity.

Cyberbacker's go-to-market is consultative and sales-led: prospects book a free business consultation, are matched with a Cyberbacker, and are billed monthly via a tailored service package. The company markets through Facebook, Google Ads, organic content, LinkedIn, YouTube, and a Spotify podcast (CyberCEO Podcasts), driving leads into a consultation funnel. Pricing is not publicly disclosed. The customer base spans SMBs, entrepreneurs, solo professionals, and real estate brokerages (including franchise brands such as Sotheby's, Coldwell Banker, RE/MAX, and Compass), with the company claiming 3,000+ companies served worldwide.

The business model is a recurring subscription for virtual professional labor, with Cyberbacker monetizing the spread between US-billed rates and Philippines-based delivery costs. Cyberbacker Inc. is a privately held corporation with no disclosed institutional investors, funding rounds, M&A activity, or public-listing intent. Compliance posture includes GDPR, CCPA, and CalOPPA. Leadership is anchored by founder and CEO Craig Goodliffe, and the company reports 1,001–5,000 employees.

Name

Cyberbacker

Legal name

Cyberbacker Inc.

Website

https://cyberbacker.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Cyberbacker is a US-headquartered, subscription-based virtual assistance firm founded in 2018 that matches businesses with Philippines-based, pre-trained virtual professionals (Cyberbackers), primarily serving SMBs, entrepreneurs, and real estate brokerages across 3,000+ clients worldwide.

Ownership category

akta.pro rank

Headquarters

HQ city

Ogden

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Virtual Assistant Services Subscription: Cyberbacker provides businesses with trained virtual professional support (Cyberbackers) on a subscription basis. Clients are matched with a dedicated Cyberbacker and are billed on a recurring monthly model for professional support services. The company also offers options for one-time bonuses, monthly raises, and investment options for Cyberbackers as additional revenue streams tied to client engagement.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels9 records

Core offering

Cyberbacker provides businesses with custom-trained virtual professionals (referred to as Cyberbackers) who integrate into client operations to handle administrative tasks, marketing, customer service, lead generation, and operational support. Clients are matched with a dedicated virtual assistant on a recurring monthly subscription basis, supported by proprietary onboarding, training, and business-continuity systems.

Product overview

Cyberbacker is a virtual assistance services company offering a unified platform of professional remote support solutions. The core offering is Cyberbacker Virtual Assistance Services, where custom-trained virtual professionals (Cyberbackers) integrate into client businesses. The Seamless Backer Advantage™ Program serves as the proprietary training and onboarding framework ensuring these professionals are equipped with client-specific skills from day one. Specialized modules include Social Media Backer for social media management and the Double Backer System for business continuity. The portfolio is complemented by downloadable resources like the Cyberbacker Brochure. The company operates with a rigorous hiring and training model, selecting less than 1% of applicants and providing over 300 advanced training modules to Cyberbackers.

Differentiator

Problem solved

Functional benefit

Products and services

• Cyberbacker Virtual Assistance Services A subscription-based service that matches business clients with a dedicated, trained virtual professional (Cyberbacker) to handle administrative, marketing, customer service, lead generation, and operational support tasks on an ongoing monthly basis.

Quantifiable outcome

• Trusted by over 3,000+ companies worldwide
• +2 more outcomes

Named customers28 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Wishup: India-based virtual assistant services company providing trained remote assistants, including real estate, marketing, and administrative support, on subscription plans. Comparable model — pre-trained VAs, subscription billing, SMB and entrepreneur customer base, offshore delivery.
• WoodBows: US-based virtual assistant agency offering pre-trained, managed remote VAs to entrepreneurs, real estate agents, and small businesses. Comparable in matched-onboarding VA model and SMB/real estate vertical focus.
• Time Etc: Long-running UK/US virtual assistant services firm offering matched, trained VAs to entrepreneurs and small businesses on monthly plans. Direct peer in subscription VA model, customer segment, and matched-onboarding workflow.
• Boldly: Subscription staffing company providing dedicated US-based virtual assistants and executive assistants to business owners and professionals. Closely comparable model — recurring subscription billing, matched dedicated VAs, premium positioning, and SMB focus.
• BELAY: US-based virtual staffing company offering dedicated remote assistants, bookkeepers, and social media managers to entrepreneurs and small businesses on a subscription basis. Directly comparable in business model (subscription VAs), customer segment (SMB owners), and delivery mechanism (matched US-based remote talent).
• OnlineJobs.ph: Philippines-focused job marketplace that connects businesses with Filipino virtual assistants for administrative, creative, and technical tasks. Direct peer in Philippines talent sourcing and SMB VA category, though delivered via marketplace rather than matched subscription.

Broad incumbents

• Upwork: Largest global freelance marketplace where businesses hire VAs, administrative support, and marketing talent on a project or hourly basis. Competes with Cyberbacker for the same buyer (SMB owner seeking remote admin support) but delivers via marketplace self-service rather than curated subscription matching.
• Fiverr: Global freelance services marketplace offering VA, admin, marketing, and customer support services from individual contractors. Overlaps with Cyberbacker on the buyer use case but is undifferentiated marketplace supply at scale.

Others

• Hubstaff Talent: Free global talent marketplace focused on remote workers including VAs and administrative support. Adjacent enablement layer competing for the same buyer demand for remote admin support, with lighter matching and curation than Cyberbacker's managed service.

Emerging players

• Deel: Global employment and contractor management platform enabling companies to hire, onboard, and pay remote workers across countries, including the Philippines. An emerging competitive threat as it lowers friction for direct Philippines hiring versus using a curated VA firm like Cyberbacker.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xg.page/r/CXKle9BvhZqvEAg/review
• YouTubeyoutube.com/channel/UCQwj144vojzh24bbW6zDYGw
• Facebookfacebook.com/cyberbackerph
• LinkedInlinkedin.com/company/cyberbackerinc
• Instagraminstagram.com/cyberbackerinc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyberbacker