What Diligence does

Diligence International Group, LLC is a Texas-headquartered, privately held global investigative services firm founded in 2008 by Richard J. Marquez. The company delivers per-case and project-based professional investigative services across four primary verticals: insurance (claims investigations, fraud detection, underwriting, surveillance, foreign death and disability verification), legal services (asset tracing, witness interviews, due diligence, litigation support), financial services (identity verification, AML/KYC support, asset searches), and corporate clients (background checks, internal investigations). Service lines include Claims Investigations, International and Domestic Investigations, Underwriting Solutions, Due Diligence, Surveillance, Locates, and Record Retrievals, delivered through a global network of field investigators with claimed presence across North America, Europe, Africa, the Caribbean, and the Middle East.

The company's core technology stack centers on three proprietary assets: a Secure Case Management System providing real-time 24/7 client portal access to case files and footage; an Enhanced Criminal Record Search with Identity Verification that fuses identity confirmation with criminal history lookups across aliases; and a proprietary Trends Database built from thousands of historical cases for fraud pattern identification. In 2025 the company productized part of this stack via Prodigi, an automated identity verification and record retrieval suite hosted at ProdigiSolutions.com. The company operates Texas PI License #A09927 and is registered as Diligence International Group, LLC, with Prodigi as a wholly-owned sub-brand.

Diligence generates revenue through custom, quote-based professional service fees per case, with pricing varying by scope, complexity, geographic reach, and turnaround. Its go-to-market is sales-led and enterprise-focused, relying on direct outreach, dedicated account management, a secure case submission portal (viewcases.com), and consistent presence and speaking engagements at industry conferences including AHOU, SEHOUA, ILTCI, Eastern Claims Conference, THIA, RGA Fraud Conference, and Midwestern Underwriting Conference. Named enterprise customers include Swiss Re and Gordon Rees Scully Mansukhani. Distribution is exclusively direct, with no reseller, distributor, or marketplace channels. The company is founder-owned and independently operated, with no disclosed external institutional investment.

Name

Diligence

Legal name

Diligence International Group, LLC

Website

https://digroup-us.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Diligence International Group is a Texas-based, privately held global investigative services firm delivering per-case claims investigations, due diligence, surveillance, and identity verification to insurance, legal, financial services, and corporate clients via a worldwide investigator network and its Prodigi automated verification platform.

Ownership category

akta.pro rank

Product category

Investigative Services

NAICS

Investigation and Personal Background Check Services (561611), Professional, Scientific, and Technical Services (541)

akta.pro primary industry

Corporate Due Diligence & Third-Party Risk Investigations (BPAKAEAC)

akta.pro secondary industries

Third-Party/Vendor Risk Management (TPRM) & Due Diligence (BPAKADAH), Due Diligence & Investigative Research (BPAHALAI), Transaction Services (Financial, Tax & Commercial Due Diligence) (BPAHAOAB)

Keywords

• Investigative services
• Claims investigations
• Due diligence services
• Surveillance services
• Identity verification

Headquarters

HQ city

Addison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Investigation Services: Professional investigative services billed on a per-case or project basis. Services include claims investigations, due diligence, surveillance, asset searches, and record retrieval. Revenue generated through professional service fees for custom investigative work.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Diligence is a full-service global investigations company providing claims investigations, due diligence, surveillance, asset and subject locates, record retrievals, and underwriting support for insurance carriers, law firms, financial institutions, and corporations. The company pairs boots-on-ground investigators across international jurisdictions with a proprietary case management portal (viewcases.com) and the Prodigi automated identity verification suite to deliver accurate, court-admissible intelligence on a per-case basis.

Product overview

Diligence is a full-service global investigative services company offering a comprehensive portfolio of investigation solutions organized across eight core service lines: Claims Investigations (covering foreign/domestic death, disability, contestable claims, and fraud detection), International Investigations, Domestic Investigations, Underwriting Solutions, Due Diligence, Surveillance, Locates, and Record Retrievals. The company also provides Prodigi, an automated data and identity verification platform. These services are delivered through a global network of investigators and are designed to work together as an integrated investigative solution for insurance, legal, financial, and corporate clients.

Differentiator

Problem solved

Functional benefit

Brands

• Prodigi: Automated data and identity verification suite for businesses

Products and services

• Claims Investigations Comprehensive insurance claims investigation services covering foreign and domestic death verification, disability claims, contestable claims, hospital/pharmacy canvass, activity checks, court records, beneficiary locates and interviews, transient fraud, complex claims, travel/health claims, and alive & well checks for insurance carriers.
• International Investigations Global investigation services across international jurisdictions covering foreign investigations, activity checks, in-person and telephone interviews, medical canvass, court records, subject locates, and translations for insurance, legal, and corporate clients.
• Domestic Investigations Nationwide investigation services across all US states including in-person and telephone interviews, activity checks, hospital and pharmacy canvass, court records searches, and subject locates for insurance, legal, financial, and corporate clients.
• Underwriting Solutions In-depth underwriting analysis services including domestic and global inspection reports and automated enhanced criminal record searches to support accurate risk assessment and decision-making for insurance underwriters.
• Due Diligence Complete global due diligence services including background checks, international and domestic due diligence, asset searches, social media investigations, database investigations, complex financial investigations, corporate due diligence, and legal investigations for corporate, financial, and legal clients.
• Surveillance Expert surveillance services including domestic surveillance, disability and long-term care investigations, and pre-surveillance activity checks using cutting-edge technology and proven methodologies for insurance carriers.
• Locates Proficient locate services helping businesses and individuals track down elusive assets or individuals, including beneficiary locates and subject locates worldwide for insurance, legal, and corporate clients.
• Record Retrievals Premier record retrieval services for accessing critical documents and data including medical records and court records with speed and accuracy for insurance, legal, and corporate clients.
• Prodigi Fully integrated automated suite for identity verification, record retrievals, and background validation designed to ensure security, prevent fraud, and maintain trust in digital and physical transactions for businesses.

Quantifiable outcome

• 80%+ success rate in subject sightings for surveillance operations
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Swiss RecoreStrategic or Co-development Partner · 1 November 2025Featured partnership where Diligence VP Erick Soeth collaborated with Swiss Re to provide expert insights on advanced investigations and digital tools for combating evolving life and health insurance fraud. Swiss Re is a leading global reinsurance company.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Kroll: Kroll is a global investigations, due diligence, and security consulting firm. It directly competes with Diligence in corporate due diligence, fraud investigations, and cross-border intelligence work for insurance, legal, and financial clients.
• Mintz Group: Mintz Group is a global corporate investigations and due diligence firm serving law firms, corporates, and financial institutions. It is one of the closest comparables to Diligence on services mix and enterprise client profile.
• Nardello & Co. Nardello & Co. is an international investigations firm specializing in due diligence, asset tracing, fraud, and litigation support — closely overlapping Diligence's core services and legal-industry client base.
• Control Risks: Control Risks is a global risk consultancy offering investigations, integrity due diligence, and political risk advisory. It competes directly with Diligence for enterprise due diligence and fraud investigation mandates.
• Guidepost Solutions: Guidepost Solutions provides global investigations, due diligence, and security consulting to corporations, law firms, and government clients — a close comparable in services breadth and target verticals.

Broad incumbents

• FTI Consulting: FTI Consulting's Forensic & Litigation Consulting segment includes global investigations, anti-fraud, and due diligence services. It is a broader incumbent with multiple practice areas but competes for the same enterprise investigation mandates.
• Pinkerton: Pinkerton is a long-established corporate investigations and security firm offering due diligence, fraud, and background screening. It is a broad incumbent with significant scale across investigations and protective services.
• HireRight: HireRight is a large-scale background screening and identity verification provider. It overlaps with Diligence's record-retrieval and Prodigi-style identity verification capabilities, particularly in insurance and corporate pre-employment use cases.
• Sterling: Sterling is a global background screening and identity verification company. It competes with Diligence's identity verification and underwriting-support offerings, particularly for high-volume enterprise and insurance clients.

Emerging players

• Checkr: Checkr is a tech-enabled background check and identity verification platform. It overlaps with Diligence's record-retrieval and Prodigi capabilities and represents the automated, SaaS-style model Diligence's Prodigi initiative is positioned against.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/diligenceig
• YouTubeyoutube.com/@DiligenceInternationalGroup
• Facebookfacebook.com/diligenceIG
• LinkedInlinkedin.com/company/diligence-international-group-llc
• Instagraminstagram.com/diligenceig

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diligence