Brown & Joseph

What Brown & Joseph does

Brown & Joseph, LLC is a U.S.-based commercial insurance receivables solutions firm founded in 1996 and headquartered in Itasca, Illinois, specializing in contingency-fee premium recovery and overpayment collection services for insurance carriers. The company recovers more than $200 million in delinquent premiums annually for a base of 200+ insurance and healthcare clients, operating across seven U.S. locations with 300+ team members. Its core offering is delivered on a proprietary cloud-based technology platform (most recently upgraded as Web Portal 2.0 in July 2023) with advanced analytics, customized client reporting, management-controlled work queues, and workflow automation built around client-specific Standard Operating Procedures. The portfolio extends beyond core collections to include premium audits (via sister company NEIS/CPAudits), litigation and bankruptcy services, root cause analysis, data enrichment, and second-placement reviews.

The business is a contingency-fee transaction model: clients pay nothing upfront and remit a percentage only on successfully recovered amounts. Go-to-market is enterprise field sales targeting insurance carrier executives, CFOs, and finance teams, with dedicated account management for major carriers. The company operates within the ARMStrong Insurance Services family of companies alongside NEIS, SubroIQ, and Paragon Missed Deductibles, enabling cross-selling of premium audit, subrogation, and missed-deductible recovery services. Following the 2018 acquisition by LaSalle Capital and NewSpring Mezzanine, Brown & Joseph merged with Altus Receivables Management in March 2020 to create one of the largest commercial A/R management companies in North America, and acquired Johnson & Rountree Premium in November 2025 to expand into healthcare overpayment recovery. Differentiators cited are 25+ years of vertical specialization in insurance premium recovery, all-50-state licensing, and compliance certifications including SSAE 18 SOC 1, PCI DSS, HIPAA, and A.M. Best "Expert Service Provider" status.

Name

Brown & Joseph

Legal name

Brown & Joseph, LLC

Website

https://brownandjoseph.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

Brown & Joseph is a U.S. commercial insurance receivables firm providing contingency-fee premium recovery, overpayment collection, and premium audit services to 200+ insurance carriers and healthcare payors across seven U.S. locations with 300+ team members.

Ownership category

akta.pro rank

Product category

Commercial Insurance Receivables Management

NAICS

Collection Agencies (56144), Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Third-Party Collection Agencies (Consumer) (FSAKAJAB)

akta.pro secondary industries

Utilities/Telecom & Other Non-Financial Receivables Collections (FSAKAJAN), Legal Collections Support (Pre-Lit, Litigation Admin, Judgment Recovery) (BPAAAEAH), Accounts Receivable (A/R) & Collections Management (HLACACAJ)

Keywords

• Insurance premium recovery
• Commercial debt collection
• Accounts receivable management
• Healthcare overpayment recovery
• Insurance receivables services

Headquarters

HQ city

Itasca

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Contingency Fee Collection Services: The company operates on a contingency fee basis, meaning no upfront costs to clients - if they don't collect anything, the client doesn't pay anything. Revenue is earned as a percentage of successfully recovered delinquent premiums and debts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Brown & Joseph is a commercial debt collection agency that recovers delinquent insurance premiums and overpayments on a contingency-fee basis for insurance carriers, healthcare payors, and group benefits administrators. The company operates a proprietary cloud-based technology platform with advanced analytics, offering specialized services across insurance (P&C, Life & Health), healthcare receivables, premium audits, litigation, and subrogation.

Product overview

Brown & Joseph offers a unified commercial insurance receivables solutions platform built on a proprietary cloud-based technology platform. The core Commercial Insurance Receivables Solutions service provides contingency-fee-based premium recovery for insurance carriers, while the Web Portal 2.0 serves as the primary client-facing interface for account management and real-time insights. The portfolio includes specialized modules for Life & Health overpayment recovery, Premium Audits (via sister company NEIS), Litigation & Bankruptcy services, Data Enrichment, Workflow Automation, and Root Cause Analysis. The November 2025 acquisition of Johnson & Rountree Premium expanded healthcare overpayment recovery capabilities. The company operates seven U.S. locations with over 300 team members serving insurance carriers, healthcare payers, and group benefits administrators.

Differentiator

Problem solved

Functional benefit

Brands

• ARMStrong Web Portal 2.0: Client web portal providing real-time placement insights, customization, and collaboration features for Brown & Joseph clients.

Products and services

• Commercial Insurance Receivables Solutions The company's primary service designed for insurance carriers to recover delinquent insurance premiums and overpayments on a contingency-fee basis. Includes specialized handling of audits, earned premiums, deductibles, and bonds, with advanced analytics and reporting on collection outcomes.
• Insurance Industry Collections Specialized debt collection services tailored to insurance industry clients, addressing delinquent premiums, policyholder receivables, and industry-specific recovery workflows.
• Healthcare Industry Collections Receivables management and collection services for healthcare organizations, including healthcare overpayment recovery following the Johnson & Rountree Premium acquisition.
• Life & Health Insurance Recovery Overpayment recovery services for Short-Term Disability, Long-Term Disability, Life, and Annuities products, including premium audit capabilities and compliance with industry regulations.
• Web Portal 2.0 Proprietary cloud-based client access portal providing 24/7 account viewing, secure new account placement, real-time placement insights, customizable dashboards, document sharing, and direct communication with the Brown & Joseph team.
• Premium Audits Premium audit services delivered via sister company NEIS within the ARMStrong Insurance Services family, enabling Brown & Joseph to streamline the premium audit process from billing to collections and reduce Days Premium Outstanding and premium write-offs.
• Litigation & Bankruptcy Services Network of attorneys nationwide (via Commercial Law League of America membership) assisting clients with asset investigation, litigation readiness assessment, and legal proceedings for debt recovery.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and supporting.

• ARMStrong Insurance ServicescoreOthersParent company of Brown & Joseph. ARMStrong Insurance Services provides the overarching corporate structure for Brown & Joseph and its sister companies operating in the insurance services ecosystem.
• CPAudits/NEIS Premium AuditcoreOthersSister company within the ARMStrong family providing premium audit services complementary to Brown & Joseph's premium recovery services. Offers neutral audit services for insurance carriers and agents.
• SubroIQsupportingOthersPart of the ARMStrong family of companies, providing subrogation services that complement Brown & Joseph's premium recovery and collection services for insurance carriers.
• Paragon Missed DeductiblessupportingOthersPart of the ARMStrong family of companies, offering missed deductibles recovery services that extend Brown & Joseph's collection capabilities for insurance carriers.
• Johnson & Rountree PremiumcoreStrategic or Co-development PartnerAcquired company specializing in insurance premium audit and recovery services. The acquisition expanded Brown & Joseph's capabilities and market presence in the insurance premium recovery space. SD Business Advisors represented Johnson & Rountree in the sale transaction.
• Altus Receivables ManagementcoreStrategic or Co-development PartnerCompleted merger combining Brown & Joseph's premium recovery expertise with Altus Receivables Management's healthcare receivables capabilities, creating a more comprehensive service offering across insurance and healthcare verticals.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• IC System: IC System is a privately held commercial collection agency serving healthcare, education, financial, and government sectors with contingency-based recovery services, directly comparable to Brown & Joseph's contingency model and B2B client base.
• National Credit Adjusters: National Credit Adjusters is a commercial collections firm focused on B2B receivables, including insurance-related accounts, operating on contingency fees with comparable service offerings to Brown & Joseph.
• Hunter Warfield: Hunter Warfield is a national commercial debt collection agency focused on multifamily, HOA, and commercial/insurance receivables, comparable to Brown & Joseph's B2B contingency collections model.
• Receivables Management Partners: Receivables Management Partners is a third-party commercial collection agency serving insurance carriers and healthcare organizations, with a comparable contingency-fee model and vertical focus.
• Financial Asset Management Systems (FAMS): FAMS is a commercial receivables management firm focused on insurance and healthcare recovery, with services including premium recovery and overpayment recovery that overlap directly with Brown & Joseph's offerings.
• Platinum Credit Company: Platinum Credit is a commercial collections agency focused on insurance premium recovery and commercial receivables, directly competing with Brown & Joseph in the insurance carrier market.
• Credit Adjustments Inc: Credit Adjustments is a commercial debt collection agency serving insurance, healthcare, and commercial clients with contingency-based recovery services, overlapping closely with Brown & Joseph's core verticals.

Others

• A.M. Best: A.M. Best is a credit rating agency for the insurance industry and recognized Brown & Joseph as an 'Expert Service Provider'; not a competitor, but an ecosystem participant and industry validating body.
• ACA International: ACA International is the leading trade association for the accounts receivable management industry; it is a membership body rather than a competitor, but serves as the primary industry ecosystem/context for Brown & Joseph's operations.

Broad incumbents

• Linebarger Goggan Blair & Sampson: Linebarger is one of the largest mass collections law firms in the US, primarily handling government and tax receivables, representing a broader incumbent in commercial collections with overlapping recovery services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brown & Joseph