Starbridge

What Starbridge does

Starbridge Services, Inc. is a New York State nonprofit organization headquartered in Rochester that provides education, employment, transition, family support, and home and community-based services for individuals with disabilities and their families. Founded in 1997, Starbridge operates as a federally designated Parent Training and Information Center (PTIC) under US Department of Education grant #H328M150079, serving all of New York State except the five boroughs of New York City and Long Island. Core service lines include Education Services (early intervention through age 26, IEP navigation, educational advocacy), Transition to Adulthood Services including Project ESTEEM, Employment Services (pre-employment, internships, job search), Self-Direction Services acting as a Fiscal Intermediary, Family Support Programs, and OPWDD-certified Home and Community Supports (supervised residences, Community Habilitation, Supported Employment).

The business model is primarily grant- and Medicaid waiver-funded. Core revenue derives from the federal PTIC grant, OPWDD service reimbursement for HCBS waiver services, and the TIES program funded by the Finger Lakes and Western NY Developmental Disabilities Regional Offices. Secondary revenue includes individual donations (including a tiered Champions Giving Circle monthly subscription ranging from $15-$100), event registration fees (e.g., Hope and How 2026 Conference at $100-$125 per attendee, Summer Kickoff at $25 per family), and Family Reimbursement Program pass-throughs. Service delivery combines direct staff support from the Rochester headquarters with contracted Core Community Partners (Parent Network of Western NY, Parent to Parent Capital District, Putnam Independent Living Services, Westchester Independent Living Center) and 27+ school district partnerships. The technology footprint is limited to a WordPress website, email newsletters, and social media — there are no proprietary software products, APIs, or AI/ML capabilities. A $10M seed funding event in February 2025 was reported in one source, though the same source's characterization of Starbridge as a SLED procurement firm conflicts with the organization's well-documented nonprofit disability services mission in all other inputs.

Name

Starbridge

Legal name

Starbridge Services, Inc.

Website

https://starbridgeinc.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

Starbridge Services, Inc. is a Rochester, NY-based nonprofit and federally designated Parent Training and Information Center providing education, employment, transition, family support, and home and community-based services to individuals with disabilities and their families across New York State.

Ownership category

akta.pro rank

Product category

Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (62431), Residential Intellectual and Developmental Disability Facilities (62321), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Educational Services (8200)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Special Needs / Paratransit Student Transportation Services (EDAEADAH)

Keywords

• Disability services
• Special education support
• Employment services
• Transition planning
• Family support programs

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Supply Chain

Pricing tiers

Distribution channels4 records

Marketing channels7 records

Core offering

Starbridge is a New York State Parent Training and Information Center (PTIC) that delivers a comprehensive suite of disability-related services including education advocacy, transition-to-adulthood planning, employment support, self-direction fiscal intermediary services, family support programs, and home and community-based supports. The organization serves individuals with disabilities from birth through age 26 and their families across New York State through direct service delivery, contracted regional partner organizations, and school district partnerships.

Product overview

Starbridge is a New York State Parent Training and Information Center (PTIC) that offers a comprehensive suite of services for individuals with disabilities and their families. The organization's core offerings include Education Services (early intervention through age 26, educational advocacy, workshops), Transition to Adulthood Services (featuring Project ESTEEM for youth 18-24), Employment Services (pre-employment, internships, job search support), Self-Direction Services with Fiscal Intermediary support, Family Support Programs (including the TIES Program for inclusive recreation), and Home & Community Supports (supervised residences and community habilitation). These services are designed to support individuals with disabilities across their lifespan—from early childhood through adulthood—in achieving education, employment, and independent living goals.

Differentiator

Problem solved

Functional benefit

Brands

• TIES: Together Including Every Student (TIES) promotes the participation of students and young adults who have developmental disabilities in inclusive, organized extracurricular and community activities through the support of trained student volunteers.
• Project ESTEEM
• ACCESS

Products and services

• Education Services

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Parent Network of Western New YorkcoreChannel Partner/ Reseller/ DistributorContracted Core Community Partner serving Buffalo and Western New York region as part of Starbridge's PTIC network
• Parent to Parent (Capital District)coreChannel Partner/ Reseller/ DistributorContracted Core Community Partner serving the Capital District and North Country region as part of Starbridge's PTIC network
• Putnam Independent Living ServicescoreChannel Partner/ Reseller/ DistributorContracted Core Community Partner serving the Hudson Valley region as part of Starbridge's PTIC network
• Westchester Independent Living CentercoreChannel Partner/ Reseller/ DistributorContracted Core Community Partner serving the Hudson Valley region as part of Starbridge's PTIC network
• includeNYCcoreStrategic or Co-development PartnerPart of New York State Transition Partners, a collaboration between federally-funded Parent Centers in NYS, funded by Rehabilitative Services Administration of US Department of Education
• New York State Transition PartnerscoreStrategic or Co-development PartnerCollaboration between Starbridge, includeNYC, and Parent Network of Western NY to disseminate information and resources on employment and independent living for young people with disabilities statewide
• Child Advocacy Center of Greater RochestercoreStrategic or Co-development PartnerCo-collaborators on the Parent Academy program, a 6-session series empowering parents and caregivers with child safety and development skills
• Coordinated Care Services Inc. (CCSI)minorStrategic or Co-development PartnerApproved provider of continuing education contact hours for the Hope and How 2026 Conference; recognized by NYS Education Department for mental health practitioners, social workers, and psychologists
• 27+ New York State school districtscoreChannel Partner/ Reseller/ DistributorSchool district partners implementing TIES program with coordinators who identify participants, recruit peer volunteers, and facilitate inclusive extracurricular activities

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• The Arc New York: Statewide chapter of The Arc of the United States, providing advocacy and direct services for people with intellectual and developmental disabilities across NY. Overlaps with Starbridge on family support, advocacy, employment, and transition programming statewide.
• Ability Beyond: Multi-state nonprofit serving individuals with disabilities through residential, day, employment, and self-direction services in NY/CT. Direct overlap with Starbridge's HCBS waiver, self-direction, supported employment, and community habilitation programs.
• YAI - Young Adult Institute: One of the largest NY State nonprofits providing intellectual and developmental disability services across residential, day, employment, and family support programs. Overlaps with Starbridge's HCBS, employment, and transition offerings but at much larger scale and broader geographic reach including NYC.
• AHRC New York City: Large NYC-headquartered nonprofit serving people with intellectual and developmental disabilities through residential, day habilitation, employment, and family support programs. Comparable service breadth to Starbridge but operates at greater scale, primarily in NYC metro.

Direct peers

• INCLUDEnyc: NYC-based Parent Training and Information Center serving families of children with disabilities; the NYC/Long Island counterpart to Starbridge under the federal PTIC network. Both deliver parent education, IEP advocacy, and transition services under comparable US Department of Education grant structures.
• Parent Network of Western New York: A contracted Core Community Partner of Starbridge that delivers PTIC services to the Buffalo/Western NY region, with overlapping mission of parent training, special education navigation, and family support for children with disabilities. Operates within Starbridge's referral network but is independently structured.
• Parent to Parent of New York State: Statewide parent-to-parent support network for families of individuals with disabilities; matches Starbridge's family-support and special education navigation mission and shares federal PTIC ecosystem goals, though it operates as a peer support model rather than direct services.

Regional players

• Heritage Christian Services: Rochester/Finger Lakes-based nonprofit providing residential, day, employment, and community habilitation services to individuals with developmental disabilities. Directly overlaps with Starbridge's Home & Community Supports, Employment, and Self-Direction programs in the same Rochester geography.
• Person Centered Services: Western and Central NY-based nonprofit providing individualized services, residential supports, employment, and self-direction programming under OPWDD. Competes with Starbridge for self-direction fiscal intermediary and HCBS waiver participants in shared NY regions.
• CP Rochester: Rochester-area nonprofit serving children and adults with cerebral palsy and other disabilities through educational, residential, and community programs. Comparable service mix and shared Finger Lakes service territory with Starbridge.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCexample
• Facebookfacebook.com/StarbridgeInc
• Xx.com/starbridgeinc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Starbridge