Person Centered Services
Person Centered Services is a non-profit Care Coordination Organization serving 17,000-18,000 individuals with intellectual and developmental disabilities across 18 New York counties under OPWDD, funded by Medicaid and cooperatively owned by 27 regional nonprofit agencies.
- Company typePrivate
- Founded2020
- HeadquartersBuffalo, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Person Centered Services does
Person Centered Services (PCS) is a non-profit Care Coordination Organization (CCO) that coordinates care for approximately 17,000-18,000 individuals with intellectual and developmental disabilities (I/DD) across 18 counties spanning Western New York, the Finger Lakes, and the Southern Tier regions. The organization operates under New York State's Office for People with Developmental Disabilities (OPWDD) as a Health Home Care Management entity, linking Medicaid-eligible members to medical, behavioral health, residential, employment, and social services through personalized Life Plans. PCS is cooperatively owned by 27 nonprofit provider agencies in Western New York, a governance structure that aligns the care coordination function with the underlying service delivery network.
The technology layer is built around an electronic program directory of community opportunities, an internal Member Portal and Provider Portal, and the statewide Disability Services NY Directory developed jointly with NYS DOH, ACANY, and LIFEPlan CCO NY, which provides accessibility-filtered resource search across New York State. Service delivery is executed through a regional model: three Associate Vice Presidents oversee East, West, and Southern Tier regions, supported by county-level Directors managing Care Coordinator teams, with an internal Clinical Team covering Registered Nurses, Behavioral Health, Mental Health, and Social Determinants of Health. Marketing, outreach, and member engagement are conducted via website content, quarterly Engagement Series webinars, Member Advisory Board participation, community events, and referral partnerships with schools and provider agencies.
PCS is funded entirely by Medicaid Health Home Care Management payments for members granted I/DD eligibility by OPWDD; no fees are charged to individuals receiving services, and no external investors, funding rounds, or audited financials exist in the public record. Its three CCO peers together serve nearly 70,000 individuals statewide, placing PCS at roughly one-quarter of New York's I/DD care coordination volume and embedding it as one of only three authorized state franchisees in this category.
Person Centered Services firmographics
Firmographics- Name
- Person Centered Services
- Legal name
- Person Centered Services
- Website
- https://personcenteredservices.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Person Centered Services is a non-profit Care Coordination Organization serving 17,000-18,000 individuals with intellectual and developmental disabilities across 18 New York counties under OPWDD, funded by Medicaid and cooperatively owned by 27 regional nonprofit agencies.
- Ownership category
- akta.pro rank
Person Centered Services industry classification
Industry- Product category
- Disability Care Coordination Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)
- akta.pro secondary industry
- Local Public Health & Human Services Administration (BPAIACAK)
Keywords
Where Person Centered Services is headquartered
LocationHeadquarters
- HQ city
- Buffalo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Person Centered Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Medicaid-Funded Care Coordination: As a Care Coordination Organization, Person Centered Services receives funding through Medicaid to coordinate care for people with intellectual and developmental disabilities who have been granted eligibility by OPWDD and have Medicaid coverage.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Person Centered Services product offering
Product offeringCore offering
Person Centered Services is a Care Coordination Organization that connects people with intellectual and developmental disabilities to Medicaid-funded medical, behavioral, social, and community services across 18 counties in Western New York, the Finger Lakes, and the Southern Tier. It delivers Eligibility and Enrollment support, Comprehensive Care Management with personalized Life Plans, Community Referrals, Health & Wellness Promotion, Life Transition Assistance, and Family Support, supported by a clinical team of Registered Nurses, Behavioral Health Specialists, Mental Health Professionals, and Social Determinants of Health Specialists.
Product overview
Person Centered Services provides a unified Care Coordination platform for people with intellectual and developmental disabilities, operated as a Care Coordination Organization (CCO) owned by 27 nonprofit agencies. The core offering includes Eligibility and Enrollment, Comprehensive Care Management, Community Referrals, Health & Wellness Promotion, Life Transition Assistance, and Family Support services. Additional programs include a Member Advisory Board for advocacy participation, an Engagement Series of educational webinars, a statewide Disability Services NY Directory for resource searching, and Member Relations programming. The organization serves over 17,000-18,000 individuals across 18 counties in Western New York, the Finger Lakes, and Southern Tier regions through Health Home Care Coordination under OPWDD.
Differentiator
Problem solved
Functional benefit
Products and services
- Care Coordination
- Eligibility and Enrollment
- Comprehensive Care Management
- Community Referrals
- Health & Wellness Promotion Clinical support including Registered Nurses, Behavioral Health Specialist, Mental Health Professional, and Social Determinants of Health Specialist for managing chronic health conditions and connecting members to appropriate health services.
- Life Transition Assistance Support during life changes including school graduations, housing transitions, employment entry, and securing legal guardianships after age 18.
- Family Support Resources including peer support groups, family workshops, self-advocacy tools, and assistance determining if Self-Directed Services are appropriate.
- Disability Services NY Directory Statewide resource directory developed in collaboration with NYS DOH and other CCOs, enabling individuals to search for services by type, specialty, or county with accessibility filtering.
Companies that use Person Centered Services
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Person Centered Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Person Centered Services partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, major and minor.
- New York State Department of Health (NYS DOH)coreCollaboration with NYS DOH to develop the Disability Services NY Directory, a comprehensive statewide resource directory for people with disabilities to find medical providers and community supports throughout New York State.
- ACANYcoreOne of three Care Coordination Organizations collaborating to develop the statewide Disability Services NY Directory, together covering the entire state of New York and serving nearly 70,000 individuals with I/DD.
- LIFEPlan CCO NYcoreOne of three Care Coordination Organizations collaborating to develop the statewide Disability Services NY Directory, together covering the entire state of New York and serving nearly 70,000 individuals with I/DD.
- Developmental Disabilities Alliance of Western New York (DDAWNY)majorPartnership with DDAWNY for advocacy efforts and community education to support people with intellectual and developmental disabilities in Western New York.
- Care Management Alliance of New York (CMANY)corePartnership with CMANY for statewide advocacy efforts to gain support from Federal and State elected officials for necessary funding for Care Coordination Organizations.
- Office for People with Developmental Disabilities (OPWDD)coreState agency partner that grants eligibility for I/DD services; Care Coordination Organizations serve only individuals who have been granted eligibility by OPWDD and have Medicaid.
- Self-Advocacy Association of New York State (SANYS)majorPartnership with SANYS for advocacy efforts; BJ Stasio, a member of Person Centered Services, serves as former President of SANYS Board of Directors.
- 27 Nonprofit Agency OwnerscorePerson Centered Services is owned by 27 nonprofit agencies in the region that provide services for people with intellectual and developmental disabilities.
- Coalition for Whole Person SupportsminorCollaboration with the Coalition for Whole Person Supports for advocacy efforts and recommendations from self-advocates.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Person Centered Services competitors and assessment
Company assessmentDirect peers
- ACANY (Advocating for Change Together): One of the other two NY State-designated Care Coordination Organizations for the I/DD population, serving overlapping regions and sharing OPWDD oversight. Directly comparable as a CCO operating the same Health Home care management model with the same Medicaid funding structure.
- LIFEPlan CCO NY: The third NY State-designated CCO, jointly co-developing the Disability Services NY Directory with Person Centered Services. Operates the same OPWDD-licensed Health Home Care Coordination model for I/DD members across different NY regions.
- Care Design NY: Another NY State CCO providing Health Home care management to individuals with I/DD under the OPWDD framework. Most directly comparable in operating model, Medicaid funding, and target population.
- RHA Health Services: National behavioral health and I/DD services provider delivering person-centered care management, residential, and community supports. Comparable in serving I/DD populations with managed care coordination under Medicaid programs.
Broad incumbents
- Sevita Health: Large national provider of home and community-based services for individuals with intellectual and developmental disabilities. Comparable as a scaled I/DD services operator, though broader in geography and service lines than PCS.
- BrightSpring Health Services: Diversified home and community-based health services provider serving I/DD populations among other clinical groups. Comparable as a large-scale Medicaid-funded provider operating in adjacent care management and direct-support services.
- The Arc of the United States: National nonprofit organization providing advocacy and direct services for people with intellectual and developmental disabilities. Comparable as a leading I/DD-focused nonprofit ecosystem participant with overlapping advocacy and service delivery roles.
Regional players
- Developmental Disabilities Alliance of Western New York (DDAWNY): Regional advocacy and provider alliance in Western New York serving the I/DD community; Person Centered Services has a formal partnership with DDAWNY. Comparable as a geographically overlapping ecosystem participant in the same I/DD service market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Person Centered Services social profiles
Digital presencePerson Centered Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Person Centered Services leadership team
Management profileNumber of profiles
Profiles5 records
Person Centered Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Person Centered Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Person Centered Services
What does Person Centered Services do?
Person Centered Services is a Care Coordination Organization that connects people with intellectual and developmental disabilities to Medicaid-funded medical, behavioral, social, and community services across 18 counties in Western New York, the Finger Lakes, and the Southern Tier. It delivers Eligibility and Enrollment support, Comprehensive Care Management with personalized Life Plans, Community Referrals, Health & Wellness Promotion, Life Transition Assistance, and Family Support, supported by a clinical team of Registered Nurses, Behavioral Health Specialists, Mental Health Professionals, and Social Determinants of Health Specialists.
Is Person Centered Services a public or private company?
Person Centered Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Person Centered Services founded?
Person Centered Services was founded in 2020. It employs 101 to 250 people.
Where is Person Centered Services based?
Person Centered Services is headquartered in Buffalo, United States, in the North America region.
How does Person Centered Services make money?
One revenue line is on record: medicaid-Funded Care Coordination.
Who are Person Centered Services's main competitors?
Direct peers on record are ACANY (Advocating for Change Together), LIFEPlan CCO NY, Care Design NY and RHA Health Services. Broad incumbents are Sevita Health, BrightSpring Health Services and The Arc of the United States. Developmental Disabilities Alliance of Western New York (DDAWNY) is listed as a regional player.
Does Person Centered Services have an API?
No public API is recorded for Person Centered Services.
What industry is Person Centered Services in?
Person Centered Services's product category is Disability Care Coordination Services. Its primary akta.pro industry code is HLADAIAI, Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors), with a secondary code of BPAIACAK, Local Public Health & Human Services Administration. Its NAICS code is 624120 and its SIC code is 8300.