International Medical Group

What International Medical Group does

International Medical Group, Inc. (IMG) is an Indianapolis-based specialty insurer that designs, distributes, and administers international medical, travel, and travel-medical insurance products for individuals, families, students, expatriates, missionaries, pilots, and corporate clients across 34 countries on six continents. Founded in 1990 and operating as a wholly-owned subsidiary of publicly traded SiriusPoint Ltd. (NYSE: SPNT), IMG runs three core product families — iTravelInsured (trip protection), Patriot (travel medical), and Global Medical / GlobeHopper / WorldStudy / Flying Colours (international health for expats, students, and aviation crew) — plus Global Rescue membership and Enterprise Services (medical/travel assistance, security assistance, global workers' compensation case management, and insurance administrative services).

IMG's technology stack centers on a proprietary International Provider Access (IPA) database of more than 45,000 physicians and facilities, a MyIMG member portal for documents, claims, and secure messaging, and integrations with United Healthcare and First Health PPO networks in the US, Teladoc for telehealth on select plans, and Global Rescue for evacuation. Travel Intelligence Alerts push 24/7 location-specific security and weather notifications to members. Underwriting is provided through SiriusPoint America Insurance Company (A- AM Best) and United States Fire Insurance Company, with IMG acting as marketer, distributor, and administrator.

IMG earns revenue primarily through insurance premiums across one-time trip policies, annual renewable expat health plans, and recurring enterprise/administrative service contracts. Distribution combines direct-to-consumer online sales via imglobal.com, a contracted Producer/Agent network with a dedicated portal, enterprise field sales to corporations, governments, and institutions, and partner channels through educational institutions and other insurance companies. Customer engagement is supported by 24/7 multilingual service in 18 languages, a 4.6/5 Trustpilot rating across 19,000+ reviews, and a stated base of more than one million customers.

Name

International Medical Group

Legal name

International Medical Group, Inc.

Website

https://imglobal.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

International Medical Group (IMG) is an Indianapolis-based specialty insurer and wholly-owned subsidiary of SiriusPoint that underwrites and administers international medical, travel, and travel-medical insurance products for individuals, expats, students, missionaries, pilots, and corporate clients across 34 countries.

Ownership category

akta.pro rank

Product category

Travel Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114), Direct Life, Health, and Medical Insurance Carriers (52411), Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242), Other Insurance Related Activities (52429)

SIC

Accident & Health Insurance (6321), Insurance Agents, Brokers & Service (6411), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Travel Medical Insurance (Individual) (FSAIAEAI)

akta.pro secondary industries

International / Expatriate Group Health Plans (FSAIAFAJ), International/Expatriate Individual Health Insurance (FSAIAEAH), Medical Travel Insurance (Emergency Medical, Evacuation & Repatriation) (FSAJAJAB), International Student Health & Travel Insurance (EDAIAMAA), Insurance, Employer & Government-Sponsored Medical Travel Administrators (THAKAIAO)

Keywords

• Travel insurance
• International health insurance
• Travel medical insurance
• Expatriate health coverage
• Global medical assistance

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Travel Insurance Premiums: IMG earns revenue through the sale of travel insurance policies including iTravelInsured plans (Choice, SE, LX, Lite, GT, Essential) that cover trip cancellation, interruption, delays, baggage loss, and travel assistance services. Policies are priced based on trip cost, duration, traveler age, and coverage limits selected.
2. Travel Medical Insurance Premiums: Short-term medical coverage for travelers visiting or traveling outside their home country, covering accidents, sicknesses, and emergency evacuations. Includes Patriot Platinum, Patriot Plus, and Patriot Lite plans.
3. International Health Insurance Premiums: Annually renewable international private medical insurance for expats and global citizens living or working internationally. Plans include Global Medical (Silver, Gold, Platinum), Global Prima, and Flying Colours for pilots and cabin crew.
4. Enterprise Services: B2B services including Medical and Travel Assistance, Security Assistance, Global Workers' Compensation Case Management, and Insurance Administrative Services provided to corporations, insurance companies, educational institutions, and other organizations.
5. Global Rescue Membership: Emergency evacuation and rescue services membership offered to travelers, providing 24/7 emergency evacuation, field rescue, and medical consultations.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

International Medical Group underwrites and distributes international medical insurance, travel medical insurance, and travel insurance products for individuals, expatriates, students, pilots, and corporate clients. It also provides enterprise-level medical and travel assistance, security assistance, global workers' compensation case management, and insurance administrative services through in-house multilingual staff and a proprietary network of 45,000+ international providers.

Product overview

International Medical Group (IMG) offers a comprehensive portfolio of travel insurance, travel medical insurance, and international health insurance products through multiple product lines. The core offerings include the iTravelInsured travel insurance line (Choice, SE, LX, Lite, GT, Choice Cruise, Choice Departure) for trip protection, Patriot travel medical plans (Platinum, Plus, Lite) for temporary medical coverage abroad, and Global Medical plans (Silver, Gold, Platinum) for annually renewable expat health coverage. IMG also operates an international platform (imglobal.com/intl) offering GlobeHopper short-term insurance, WorldStudy student health plans, Flying Colours aviation-specific coverage (Bronze through Platinum tiers), and Global Prima Medical Insurance. The company provides enterprise services including medical/travel assistance, security assistance, and workers' compensation case management for corporate clients. IMG has expanded its portfolio through acquisitions of Assist America (emergency travel assistance) and World Nomads (global travel insurance brand). The iTravelInsured products are underwritten by SiriusPoint America Insurance Company and United States Fire Insurance Company, with Teladoc integrated for telehealth services on select plans.

Differentiator

Problem solved

Functional benefit

Brands

• iTravelInsured: Travel insurance brand offering comprehensive trip protection plans including iTravelInsured Choice, SE, LX, and Travel GT products.
• Patriot
• GlobeHopper
• WorldStudy
• Global Medical
• Global Prima Medical Insurance
• Flying Colours
• Global Fusion/Select
• Akeso Care Management
• MyIMG

Products and services

• iTravelInsured Choice Travel insurance plan designed for cost-conscious travelers, offering customizable coverage with optional add-ons for trip cancellation, interruption, delays, and baggage protection.
• iTravelInsured SE Standard travel insurance plan offering comprehensive coverage for trip protection, medical emergencies, and evacuation services for international travelers.
• iTravelInsured LX

Quantifiable outcome

• 23% increase in travel protection plan purchases year-over-year
• +4 more outcomes

Named customers5 records

Segments10 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• World Nomads (nib Group)coreStrategic or Co-development Partner · 12 February 2026IMG acquired World Nomads, a global travel insurance and lifestyle brand with approximately $40 million in gross written premium, from Australian health insurer nib Group for $67.5 million. The acquisition expands IMG's distribution to include Australia, Brazil, and Canada, bringing its presence to 34 countries across six continents. The transaction is expected to be accretive to both return on equity and earnings per share, with closing scheduled for Q2-Q3 2026 and final completion in H2 2027 subject to regulatory approvals.
• Assist AmericacoreStrategic or Co-development Partner · 24 December 2025IMG, as a wholly-owned subsidiary of SiriusPoint, acquired Assist America, an American emergency travel assistance company, to expand its international medical and travel assistance platform. The acquisition aims to boost IMG's revenues and geographic presence in Asia, the Middle East, and the United States.
• United HealthcaresupportingTechnology or IntegrationIMG partners with United Healthcare PPO network in the US, providing members access to hundreds of thousands of medical providers with in-network discounts when seeking treatment within the United States.
• First HealthsupportingTechnology or IntegrationIMG partners with First Health PPO network in the US, providing members access to medical providers with in-network discounts when seeking treatment within the United States.
• Global RescuesupportingStrategic or Co-development PartnerGlobal Rescue provides emergency evacuation and field rescue services as part of IMG's traveler services. Services include emergency evacuation, field rescue, and 24/7 medical consultations available to IMG members.
• TeladocsupportingTechnology or IntegrationTeladoc provides telehealth services available on select IMG plans including iTravelInsured Choice, iTravelInsured Travel SE, and iTravelInsured Travel LX, enabling members to access medical consultations remotely.
• United States Fire Insurance CompanysupportingStrategic or Co-development PartnerUSF underwrites some IMG travel insurance products including iTravelInsured Lite, SE, LX, and GT plans under form series T7000, T210, and TP-401. IMG markets these plans on behalf of USF.

Scale indicators13 records

Recent moves6 records

Expansion highlights7 records

Emerging players

• SafetyWing: Digital-first insurance startup offering Nomad Insurance for remote workers and travelers, with subscription-based pricing. Competes for the same digitally-engaged travel medical customer as IMG's Patriot line, with a more modern UX and global distribution model.

Broad incumbents

• Bupa Global: International health insurance division of Bupa serving expatriates and globally mobile individuals. Direct overlap with IMG's Global Medical Silver/Gold/Platinum and Global Prima plans for expat and global citizen segments.
• Allianz Travel Insurance: Travel insurance arm of Allianz Partners, one of the largest global travel insurance providers. Offers trip protection and travel medical products competing with IMG across multiple geographies with deep brand recognition and broad distribution.
• AIG Travel: Travel insurance division of global insurer AIG, offering trip cancellation, travel medical, and assistance products. Competes directly with IMG's iTravelInsured line and leverages AIG's broader balance sheet and brand.
• Cigna Global Health Benefits: Global health benefits arm of The Cigna Group providing international health insurance to expatriates, globally mobile employees, and individuals. Overlaps with IMG's Global Medical and B2B enterprise expat coverage but serves broader multinational employer segment.
• AXA Assistance: Global assistance and travel insurance division of AXA, providing emergency assistance, travel medical, and corporate travel protection. Comparable in geographic reach and enterprise services overlap with IMG's Medical & Travel Assistance business.

Direct peers

• World Nomads: Global travel insurance brand acquired by IMG in February 2026 from nib Group. Historically a direct competitor serving independent and adventure travelers across Australia, the UK, and other markets with similar travel and travel medical products.
• TMHCC (HCC Medical Insurance Services): Specialty insurance subsidiary of Tokio Marine HCC, offering international travel medical and student health insurance. Competes with IMG's Patriot travel medical and WorldStudy student products with similar underwriting profile and broker distribution model.
• GeoBlue: International travel health insurance provider for travelers, expats, and students, operating as a subsidiary of Bupa. Directly comparable to IMG's Patriot and Global Medical lines in serving globally mobile populations with cross-border medical coverage.
• Now Health International: Specialist international health insurance provider for individuals, families, and corporate clients living or working abroad. Comparable product structure to IMG's annual renewable expat plans with similar geographic focus on Asia, Middle East, and Europe.

Market position

Weaknesses4 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/imglobal
• Facebookfacebook.com/imginsurance
• LinkedInlinkedin.com/company/international-medical-group

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about International Medical Group