What Clean Response does

Clean Response is a privately held, independently owned disaster recovery and property restoration company founded in 1998 and headquartered in Eagan, Minnesota, with a secondary facility in Horace, North Dakota opened in 2022. The company provides water damage restoration, fire damage restoration, mold remediation, storm damage response, and a broad set of specialty services (biohazard and trauma cleanup, emergency board-ups, temporary power and heat, odor removal, contents restoration, document drying, thermal imaging, leak detection, and moisture inspections) to commercial, multi-family residential, healthcare, hospitality, and industrial property owners. Its core technology is operational and equipment-based rather than software-based: a 24/7 emergency dispatch operation with a one-hour response commitment in the Minneapolis-Saint Paul market, advanced thermal imaging and moisture detection hardware, a dedicated Contents Restoration division housed in a 25,000 sq ft facility, and the ability to mobilize crews nationwide for hurricanes, tornadoes, large fires, and other catastrophic losses. Revenue is generated on a project basis through emergency response and restoration work, billed via insurance claims or direct commercial contracts under a quote-based, non-publicly disclosed pricing model; go-to-market is exclusively direct enterprise sales targeting commercial property managers, real estate operators, and insurance carriers, with no franchise or reseller channels.

Name

Clean Response

Legal name

Clean Response

Website

https://cleanresponse.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Clean Response is an independently owned disaster recovery and property restoration company founded in 1998, providing 24/7 water, fire, mold, and specialty restoration services to commercial, multi-family, healthcare, hospitality, and industrial property owners across the Midwest and nationwide for large-scale catastrophes.

Ownership category

akta.pro rank

Product category

Disaster Recovery and Property Restoration Services

NAICS

Remediation Services (562910), Remediation Services (56291)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI)

akta.pro secondary industries

Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI), Post-Disaster Reconstruction Cleaning (After Repairs) (HSAEADAI)

Keywords

• Disaster recovery services
• Property restoration services
• Water damage restoration
• Fire damage restoration
• Catastrophe mobilization

Headquarters

HQ city

Eagan

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Emergency Restoration Services: Clean Response generates revenue through providing emergency water damage restoration, fire damage restoration, and specialty disaster recovery services to commercial and multi-family property owners. Services are rendered on a project basis following emergency incidents, typically billed as one-time service contracts with insurance companies, property managers, and commercial real estate operators. The company also offers ongoing maintenance and pre-loss planning services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Clean Response provides emergency disaster recovery and property restoration services, including water damage restoration, fire damage restoration, mold remediation, specialty services (biohazard cleanup, board-ups, thermal imaging, leak detection, contents restoration), and national catastrophe mobilization for hurricanes, tornadoes, and large-scale losses. The company primarily serves commercial and multi-family property owners, property managers, and insurance carriers across the United States, with operations centered in Eagan, MN and Horace, ND.

Product overview

Clean Response operates as a unified disaster recovery and property restoration platform offering integrated services. The core portfolio comprises Water Damage Restoration and Fire Damage Restoration as primary service lines, supplemented by Specialty Services modules (including biohazard cleanup, emergency board-ups, temporary power/heat, odor removal, contents/document restoration, thermal imaging, and leak detection). National Catastrophe Mobilization extends capabilities nationwide for large-scale catastrophic events. Services are delivered exclusively through company-owned facilities in Eagan, MN (headquarters) and Horace, ND.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Emergency water damage restoration services for commercial and multi-family properties, focused on swift response to prevent structural deterioration, mold growth, and financial loss.
• Fire Damage Restoration Fire damage restoration services leveraging specialized skills and advanced equipment to restore fire-damaged commercial and multi-family properties to their former condition, minimizing property owner losses.
• Specialty Services Comprehensive disaster recovery services including Biohazard & Trauma Cleanup, Emergency Board Ups, Temporary Power, Temporary Heat, Odor Removal, Contents Restoration, Document Drying, Thermal Imaging, Leak Detection, and Moisture Inspections.
• National Catastrophe Mobilization Large-scale disaster response capability handling events such as water losses, tornadoes, hurricanes, river flooding, explosions, fires, civil unrest, and structural failures across the United States.

Quantifiable outcome

• One-hour response time commitment for emergency calls in the Minneapolis/Saint Paul area
• +1 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Paul Davis Restoration: Paul Davis is a franchise restoration network offering water, fire, and mold damage restoration to residential and commercial clients. It is a direct peer, especially in multi-family and commercial restoration, with a similar franchise-vs-independent competitive dynamic to Clean Response.
• BELFOR Restoration: BELFOR is a global leader in disaster recovery and property restoration with a heavy commercial and industrial focus, including large-loss and national catastrophe mobilization. It directly competes with Clean Response's commercial and national catastrophe service lines.
• Servpro: Servpro is the largest franchise-based fire, water, and mold restoration network in North America, serving both commercial and residential customers with 24/7 emergency response. It is the most direct competitor to Clean Response in the property restoration space, including on multi-family and commercial claims.
• Rainbow International Restoration: Rainbow International is a Neighborly brand franchise restoration company offering water, fire, and mold damage restoration. It directly competes for the same commercial and residential customer base as Clean Response.
• BluSky Restoration Contractors: BluSky is a national commercial-focused restoration contractor specializing in large-loss property damage, environmental remediation, and catastrophe response. It is a direct peer to Clean Response's commercial and national catastrophe service lines.
• DKI (Disaster Kleenup International): DKI is a network of independent property restoration contractors providing water, fire, mold, and large-loss services. It is a direct peer with overlapping service offerings and a similar independent-operator positioning to Clean Response.
• Blackmon Mooring / BMS CAT: BMS CAT (formerly Blackmon Mooring) is a commercial-focused restoration and large-loss services company operating across the U.S. It directly competes with Clean Response in commercial fire/water restoration and national catastrophe mobilization.
• PuroClean: PuroClean is a franchise-based property damage restoration company serving residential and commercial customers with water, fire, mold, and biohazard services. It is a direct peer with overlapping service lines and target customers to Clean Response.

Emerging players

• Ruco Restoration: Ruco is a Midwestern commercial restoration company with services overlapping Clean Response's commercial fire/water and mold offering. It is comparable as a regional peer serving similar commercial property managers.

Regional players

• Allied Restoration Services: Allied Restoration is a regional commercial restoration provider offering water, fire, mold, and trauma cleanup services. It is comparable as a similarly-sized independent restoration operator focused on commercial accounts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/clean-response
• Xx.com/CleanResponse

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clean Response