What General Information Services does

General Information Services, operating commercially as HireRight, is a U.S.-headquartered background screening technology company founded in 1966 and headquartered in Chapin, South Carolina, with a workforce of 251–500 employees. The company delivers a unified global platform for employment background screening, offering criminal record searches, identity verification, employment verification, drug and alcohol testing, healthcare-specific statewide criminal checks, U.S. employment eligibility verification (Form I-9 and E-Verify), extended workforce screening for contractors and temporary staff, and global screening modules (Global ID Check, Global Criminal Search, Global Employment Verification). Underlying technology emphasizes high-volume screening workflows, verified data accuracy, and multi-region compliance, with integration into 70+ applicant tracking and HRIS platforms including Greenhouse, Workday, Oracle, SAP SuccessFactors, iCIMS, UKG, and Paychex.

The company's go-to-market is sales-led, leveraging direct enterprise engagement and channel distribution through ATS partnerships. Pricing is quote-based and not publicly disclosed, structured as subscription with annual billing cadence and per-check or bundled service consumption. Revenue is generated across three priority verticals — transportation and logistics (DOT/FMCSA compliance), healthcare, and general employment screening for organizations of all sizes — with thousands of customers served globally. The platform has earned multiple G2 leader designations across background check and drug testing categories and has institutional backing from General Atlantic following a 2017 growth funding round, supplemented by the 2018 acquisition of BackTrack to extend capability into audio/video candidate screening.

Name

General Information Services

Legal name

HireRight

Website

https://geninfo.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

General Information Services, operating as HireRight, is a U.S.-based background screening technology platform providing criminal, identity, employment, drug, and I-9/E-Verify screening to thousands of enterprise and mid-market customers globally via 70+ ATS integrations.

Ownership category

akta.pro rank

Headquarters

HQ city

Chapin

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Employment Background Screening Services: HireRight generates revenue through providing employment background screening services to organizations of all sizes. The company offers various screening services including criminal searches, identity verification, employment verification, drug testing, and compliance services on a per-check or subscription basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

General Information Services provides employment background screening services delivered through a unified global screening platform marketed under the HireRight brand. The offering combines core criminal, identity, employment, education, credential, drug and alcohol, and healthcare-specific record checks with vertical screening packages (including DOT/transportation and regulated healthcare workforces), Form I-9/E-Verify eligibility processing, and extended workforce screening for contingent labor pools. Services are sold to employers as configurable screening packages, integrated with their ATS/HRIS systems, and priced via custom quotes and subscription billing.

Product overview

HireRight offers a unified global background screening platform that provides comprehensive employment screening solutions. The core platform delivers high-volume screening workflows, verified accurate data, and multi-region compliance. Individual service modules include U.S. Employment Eligibility Verification (Form I-9/E-Verify), Global ID Check, Global Criminal Search, Global Employment Verification, Healthcare Statewide Criminal Check, Drug & Alcohol Testing, Extended Workforce Screening, and County Criminal searches. The platform integrates with 70+ Applicant Tracking Systems including Greenhouse, Workday, Oracle, and SAP SuccessFactors.

Differentiator

Problem solved

Functional benefit

Products and services

• Unified Background Screening Platform (HireRight) A unified global background screening platform for employers that consolidates identity, criminal, employment, education, credential, drug and alcohol, and healthcare-specific background checks into a single configurable system. It is designed for HR and talent acquisition teams operating across multiple regions and integrates with 70+ ATS and HRIS systems.
• U.S. Employment Eligibility Verification (Form I-9 and E-Verify) Electronic Form I-9 and E-Verify processing service that helps U.S. employers verify the work eligibility of new hires while maintaining compliance with federal employment eligibility requirements.
• Global ID Check Identity verification check that validates candidate identity documents and credentials across international markets, designed for employers hiring across borders.
• Global Criminal Search Criminal background check covering multiple international jurisdictions, supporting employers that hire or relocate employees across borders.
• Global Employment Verification Cross-border employment history verification service that confirms previous employment claims of candidates through international data sources.
• Healthcare Statewide Criminal Check Statewide criminal background check tailored for healthcare employers, delivering criminal record data at the U.S. state level to support clinical hiring decisions and healthcare workforce compliance.
• Drug and Alcohol Testing Drug and alcohol testing service that supports pre-employment and ongoing workforce testing programs, often required for safety-sensitive and DOT-regulated roles.
• Extended Workforce Screening Background screening service that extends standard employment screening to contingent workers, contractors, and other non-employee populations in the extended workforce.
• County Criminal, Felony and Misdemeanor Search U.S. county-level criminal search covering felony and misdemeanor records, providing the most granular U.S. criminal background check available within the screening portfolio.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability2 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered flagship and core.

• GreenhouseflagshipTechnology or IntegrationGreenhouse Official Partner providing seamless integrations with Greenhouse Recruiting and Greenhouse Onboarding for flexible hiring workflows. Enables integrated background screening ordering within the Greenhouse platform.
• DayforcecoreTechnology or IntegrationIntegration with Dayforce HCM platform for seamless data flow between HR systems and background screening services.
• ICIMScoreTechnology or IntegrationIntegration with ICIMS talent acquisition platform enabling integrated background screening workflows.
• OraclecoreTechnology or IntegrationOracle PartnerNetwork integration for background screening within Oracle HCM ecosystem.
• WorkdaycoreTechnology or IntegrationIntegration with Workday Human Capital Management platform for seamless screening services.
• SAP SuccessFactorscoreTechnology or IntegrationIntegration with SAP SuccessFactors for background screening embedded in SAP HCM ecosystem.
• UKGcoreTechnology or IntegrationIntegration with UKG (Ultimate Kronos Group) HR and workforce management solutions.
• PaychexcoreTechnology or IntegrationIntegration with Paychex payroll and HR solutions for small and mid-market businesses.
• SmartRecruiterscoreTechnology or IntegrationIntegration with SmartRecruiters talent acquisition platform for integrated hiring workflows.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Checkr: Tech-first background screening platform serving enterprise and SMB with API-native ordering, identity verification, and continuous monitoring. Directly competes with HireRight across nearly every product line and is widely viewed as the leading disruptor in the category.
• Sterling: One of the largest dedicated background screening providers globally, offering criminal, employment, identity, and drug testing services with comparable ATS integrations. Closest direct competitor to HireRight with overlapping enterprise customer base and similar vertical positioning.
• First Advantage: Public global background screening company offering employment screening, identity verification, and healthcare exclusions monitoring. Comparable to HireRight in scale, global coverage, and enterprise customer mix; serves as a useful publicly-traded benchmark.
• Accurate Background: Mid-to-large background screening provider serving enterprise and mid-market customers with ATS integrations, criminal, employment, and drug testing services. Direct competitor with similar product breadth and vertical coverage to HireRight.
• GoodHire: Background screening platform focused on small and mid-market employers, offering simplified ordering and self-service workflows. Competes with HireRight in the SMB and mid-market segments where pricing transparency and ease of setup are key.
• A-Check America: Direct background screening provider focused on employment, criminal, drug testing, and Form I-9 services. Smaller than HireRight but operates in the same product categories and customer segments.
• IntelliCorp (a HireRight subsidiary under legacy): Background screening provider specializing in educational, employment, and credential verification. Comparable in offering mix, particularly around employment and education verification, which overlap with HireRight's Global Employment Verification product.

Broad incumbents

• ADP Screening and Selection Services: Background screening offered as part of ADP's broader payroll and HCM suite. While not a standalone screening specialist, ADP bundles screening into its dominant employer customer base, creating a broad incumbent that competes with HireRight especially among SMB clients.

Emerging players

• Certn: AI-powered background screening platform focused on faster turnaround and global coverage for mid-market employers. Emerging direct competitor bringing modern UX and automation to the same customer segments HireRight targets.
• Veremark: Global background screening provider with strong international coverage and API-first design, competing for cross-border hiring accounts. Smaller scale than HireRight but directly comparable in global employment verification and criminal check offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/gispangea
• LinkedInlinkedin.com/company/16518

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about General Information Services