Telehouse Europe

What Telehouse Europe does

Telehouse Europe (legal entity: Telehouse International Corporation of Europe Ltd) is a UK-domiciled, carrier-neutral colocation data centre operator and a wholly-owned subsidiary of Japan's KDDI Corporation. Founded in 1990 with the opening of Telehouse North in London Docklands — Europe's first purpose-built colocation facility — the company operates 40+ sites across more than 20 cities in Europe, APAC, and North America, serving over 3,000 customers. The London Docklands campus is the strategic centre of gravity, hosting the London Internet Exchange (LINX) and providing direct on-ramps to AWS Direct Connect, Microsoft Azure ExpressRoute, and Google Cloud Interconnect, with over 800 carriers, ISPs, and cloud providers accessible on-site.

The core product is colocation (rack space, power, cooling, and physical security) delivered on a subscription model billed monthly, with deployments ranging from one-quarter rack to dedicated private halls. Around this core, Telehouse offers Telehouse Cloud Link for multi-cloud connectivity, NPLTime Certified (microsecond-accurate time synchronisation in partnership with the UK's National Physical Laboratory), cross-connects, Remote Hands 24/7 support, migration services, and Customer Plus account management. Distribution combines direct enterprise field sales, a Partner Programme for resellers, an online Marketplace with 750+ partners, and event-led demand generation. Revenue is diversified across at least ten verticals including financial services, healthcare, media, network providers, and AI infrastructure, with quote-based pricing on long-term contracts.

Recent capital deployment is substantial and tilted toward AI-ready capacity: £275 million for Telehouse West Two (ground broken October 2025, target completion 2028), a high-density AI module at TH3 Paris Magny (May 2026), Telehouse Central opening (April 2026), and three new sites in downtown Toronto (June 2024). Operational track record underpins commercial credibility — a 99.999% uptime SLA with no outages since 1994, ISO 9001/27001/22301/14001/50001/45001 certifications, SOC 2 Type 1, PCI DSS v4.0, GDPR compliance, and CNDCP signatory status. Management is led by Kenkichi Honda (Managing Director, Telehouse Europe) under the KDDI group.

Name

Telehouse Europe

Legal name

Telehouse International Corporation of Europe Ltd

Website

https://telehouse.net

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

Telehouse Europe is a KDDI-owned, carrier-neutral colocation operator running 40+ data centres in 20+ cities, serving 3,000+ enterprise customers with secure colocation, direct cloud on-ramps, and LINX peering from its flagship London Docklands campus.

Ownership category

akta.pro rank

Product category

Data Centre Colocation Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Managed Colocation & Remote Hands Services (HDABACAD)

akta.pro secondary industries

Carrier Hotels & Network-Dense Colocation (HDABACAE), Cloud On-Ramps & Direct Connect Services (HDABALAA), Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect) (HDAIAEAG)

Keywords

• Data centre colocation
• Carrier-neutral colocation
• Cloud connectivity services
• Managed hosting services
• Internet exchange peering

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices16 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Colocation Services: Primary revenue stream from providing secure rack space, power, cooling, and physical infrastructure for customer IT equipment. Offers shared facilities (cost-efficient, from 1/4 rack) and dedicated facilities (private cages/suites for high-security, high-power density needs).
2. Connectivity and Interconnection: Revenue from cross-connects, peering services, cloud connectivity (AWS Direct Connect, Azure ExpressRoute, Google Cloud Interconnect), and global network services. Customers connect to over 800 carriers, ISPs, and cloud providers.
3. Managed Services: Additional services including remote hands, hardware maintenance, transport and migration, system monitoring, network services, and NPLTime certified services.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Telehouse Europe provides carrier-neutral colocation services that host customers' mission-critical IT infrastructure in secure, resilient data centres powered by 100% renewable energy with 99.999% uptime SLAs. The company offers flexible space from 1/4 rack to dedicated private cages/suites, complemented by direct connections to over 800 carriers, ISPs and leading cloud providers, internet exchange peering (LINX, France-IX), cloud connectivity (AWS Direct Connect, Azure ExpressRoute, Google Cloud Interconnect), managed services such as Remote Hands and Migration Services, and global network services delivered with parent KDDI.

Product overview

Telehouse Europe is a carrier-neutral colocation provider and operator of Europe's most connected data centre campus in London Docklands. The core offering is colocation services for IT infrastructure, supported by a comprehensive suite of connectivity and managed services. The product portfolio centres on Colocation Services (core platform), supplemented by Telehouse Cloud Link for multi-cloud connectivity, NPLTime Certified for precision time services, Customer Plus for dedicated account management, Cross Connect for direct partner connections, Remote Hands for 24/7 technical support, Migration Services for infrastructure relocation, and Global IT Network Solutions via parent KDDI. The London Docklands campus serves as the primary hub, interconnected with satellite facilities across EMEA, APAC and the Americas in over 20 cities. Telehouse also provides AI Infrastructure & Connectivity solutions, industry-specific solutions (Banking, Financial Services, Healthcare, Enterprise, Media, Gaming and more), and publishes research reports on digital infrastructure trends.

Differentiator

Problem solved

Functional benefit

Brands

• NPLTime Certified: Time synchronization service delivered in partnership with the UK's National Physical Laboratory (NPL), providing traceable time accuracy to 1 microsecond for financial services and trading environments

Products and services

• Colocation Services Carrier-neutral colocation providing secure rack space, power, cooling and physical infrastructure for customer IT equipment in Telehouse data centres. Offers flexible options from 1/4 rack to dedicated cages/suites with 99.999% uptime SLA and 100% renewable energy for enterprises and service providers.
• Telehouse Cloud Link Cloud exchange service that provisions low-latency private connectivity between customer networks and multiple cloud providers (AWS Direct Connect, Azure ExpressRoute, Google Cloud Interconnect) via a single Telehouse cross-connection, supporting hybrid and multi-cloud strategies.
• NPLTime Certified Resilient, GNSS-independent time synchronisation service traceable to 1 microsecond accuracy of UTC(NPL), delivered in partnership with the UK's National Physical Laboratory for financial trading, banking and other time-critical workloads.
• Customer Plus Dedicated single point of contact service providing tailored account management and personalised support for customers' mission-critical colocation operations at Telehouse.
• Cross Connect Direct physical connections inside Telehouse data centres that link customers with 800+ partners including internet exchanges, cloud service providers, ISPs and content service providers within the same facility.
• Remote Hands 24/7 on-site engineering support at Telehouse data centres providing power cycling, device monitoring, hardware upgrades, patching and general infrastructure management on behalf of customers.
• Migration Services Expert-led data centre migration support covering audit, strategy, planning, equipment relocation and risk minimisation for customers transitioning infrastructure into or between Telehouse facilities.
• Internet Exchange Peering Direct peering access to major internet exchanges across Telehouse's global footprint, including LINX in London, France-IX in Paris, and other exchanges in Europe, Asia and the USA, enabling low-latency, cost-efficient network-to-network interconnection.
• Global IT Network Solutions International network connectivity services delivered via parent company KDDI, providing private global WAN connectivity to over 750 partners and direct connections to major international networks across Telehouse's global footprint.
• Telehouse London Docklands Campus Europe's most connected carrier-neutral data centre campus in London Docklands, hosting the London Internet Exchange (LINX), AWS Direct Connect, Microsoft Azure ExpressRoute London2, and comprising the Telehouse North, East, West, North Two, South, Central and West Two (under construction) facilities.

Quantifiable outcome

• 99.999% uptime SLA guaranteed, with no outages since 1994
• +3 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core, flagship and minor.

• ProptivitycoreTechnology or Integration · 26 March 2026Partnership to enable reliable indoor 4G and 5G connectivity in London workplaces. Collaboration utilizes Telehouse's London Docklands campus as a hub and offers fibre-delivered timing for high-performance connectivity.
• NPL (National Physical Laboratory)coreStrategic or Co-development PartnerPartnership for time-as-a-service offerings at London data centres. NPL operates the UK's national time scale and provides timing services to the finance sector. Joint NPL x Telehouse event held April 2024.
• Microsoft Azure ExpressRoutecoreTechnology or IntegrationMicrosoft ExpressRoute allows customers to extend their on-premises networks into the Microsoft cloud over a dedicated private connection. Telehouse hosts Azure ExpressRoute London2.
• Amazon Web Services Direct ConnectcoreTechnology or IntegrationAWS Direct Connect facilitates low-latency connectivity between customer infrastructure and the full suite of Amazon cloud computing services. Telehouse hosts AWS Direct Connect location.
• Google Cloud InterconnectcoreTechnology or IntegrationDirect connectivity to Google Cloud via Google Cloud Interconnect for hybrid cloud architectures.
• LINX (London Internet Exchange)flagshipStrategic or Co-development PartnerTelehouse is the primary home of LINX, one of the world's largest internet exchanges connecting over 850 member ASNs from 80 countries. Partnership spanning over 25 years.
• France-IXcoreStrategic or Co-development PartnerTelehouse Paris data centres are the primary home of France's main internet exchange France-IX.
• KDDI EuropeflagshipStrategic or Co-development PartnerParent company subsidiary providing ICT solutions including cloud, network, IT consulting, and data centre services. KDDI is one of the 10 largest global telecommunications companies and a Fortune 500 company.
• XantarocoreImplementation/ SI/ Consulting PartnerSolution partner specialising in technologies, software solutions and services for carriers, service and cloud providers, and data centre operators. Provides consulting, solution design, engineering, and operational support.
• TechnimoveminorImplementation/ SI/ Consulting PartnerTransformation consultancy and migration solutions provider helping unlock future potential and improvements across business and digital transformation landscapes.
• CS TechnologyminorImplementation/ SI/ Consulting PartnerData centre, cloud, IT audit, migration and consultancy services for financial and enterprise organisations with over 28 years of operation.
• TecExminorImplementation/ SI/ Consulting PartnerSpecialises in importing IT hardware into over 200 destinations globally, acting as Importer of Record. Provides door-to-door solution managing pick-up, international freight, import compliance, customs clearance, and final delivery.

Scale indicators12 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• Digital Realty: Largest global data centre REIT with 300+ facilities in 50+ metros. Direct competitor in Frankfurt, Paris, London, and APAC; competes for the same hyperscaler, enterprise, and cloud-on-ramp workloads that Telehouse targets.
• CyrusOne: US-headquartered hyperscale and enterprise colocation provider, owned by KKR/GIP. Direct peer on the carrier-neutral data centre business model, with growing European footprint that overlaps Telehouse's London and continental Europe sites.
• Global Switch: Carrier-neutral data centre operator with major European and APAC campuses (London, Frankfurt, Paris, Amsterdam, Singapore, Hong Kong, Sydney). Directly overlaps Telehouse's footprint in London Docklands and other Tier-1 hubs with similar carrier-dense, enterprise-grade positioning.
• Equinix: Global leader in carrier-neutral colocation and interconnection with 260+ IBX data centres across 30+ countries. Directly competes with Telehouse in London Docklands (Equinix LD), Paris, Frankfurt, and across Telehouse's European footprint, and shares the same business model of colocation plus cross-connect-rich interconnection.
• Iron Mountain Data Centers: US-based colocation provider expanding into Europe with a focus on secure, compliant enterprise and federal workloads. Competes with Telehouse in regulated financial services and government segments where compliance and security are purchase drivers.
• CoreSite (American Tower): US carrier-neutral colocation and interconnection operator, acquired by American Tower in 2021. Direct peer in the dense-ecosystem interconnection model Telehouse champions, particularly relevant for cloud on-ramps and peering in the US (LA, NY) where Telehouse also operates.
• QTS Realty Trust (Blackstone): Large-scale hyperscale and enterprise data centre provider, taken private by Blackstone in 2021. Direct competitor for enterprise and hyperscale colocation deals, particularly relevant as Telehouse invests in its £275M West Two AI-capable build-out.
• NTT Global Data Centers: Operates one of the world's largest data centre platforms across 20+ countries, including strong London and European presence. Listed alongside Telehouse in the Data Centre Magazine Top 10 ranking and shares the same carrier-neutral colocation and managed services model.
• Colt Data Centre Services (Colt DCS): European-headquartered carrier-neutral data centre operator with facilities in London, Frankfurt, Paris, Amsterdam, and other Tier-1 European hubs. Directly comparable to Telehouse's European portfolio, particularly for enterprise and cloud customers seeking alternative neutral hosts.

Regional players

• GDS Holdings: Leading carrier-neutral data centre operator in China, listed alongside Telehouse in the 2025 Top 10 ranking. Operates Telehouse's Beijing and Shanghai facilities' direct competitive set in Greater China and shares a comparable carrier-neutral, cloud-connected positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/telehouse-europe
• Instagraminstagram.com/telehouse_europe
• Facebookfacebook.com/TelehouseEurope
• YouTubeyoutube.com/@telehouse
• Xx.com/telehouseeurope

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telehouse Europe