Pony Express
Pony Express is a Moscow-based Russian logistics provider offering express courier, fulfillment, 3PL, freight, and customs services across Russia, CIS, and 220+ countries, serving corporate clients, e-commerce retailers, and individual shippers through 101 express centers and 5,000+ pickup points.
- Company typePrivate
- Founded1998
- HeadquartersMoscow, Russia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Pony Express does
Pony Express, operating under the legal entity JSC Freight Link (АО «ФРЕЙТ ЛИНК»), is a Moscow-headquartered Russian logistics provider founded in 1998 that delivers courier, express, freight, fulfillment, and 3PL services across Russia, CIS countries, and 220+ international destinations. Its service portfolio spans same-day delivery (Moscow and St. Petersburg), time-guaranteed delivery (10:00 and 15:00 windows to 2,448+ directions from Moscow), standard/economy delivery, consolidated LTL cargo, FTL trucking, rail freight, international air/sea/road freight, customs brokerage (licensed since 2011), and end-to-end e-commerce fulfillment including cash-on-delivery processing. The company serves four primary customer segments: B2B corporate clients (express delivery, 3PL, customs), e-commerce/online retailers (delivered via marketplace partnerships with Ozon and Wildberries and a 5,000+ pickup-point network), automotive sector clients (spare parts, dealer logistics), and healthcare clients (temperature-controlled shipping), plus individual consumers via self-service portal.
The technology backbone consists of an in-house logistics management platform with a public REST API (api-wiki.ponyexpress.ru) supporting tariff calculation, order creation, label printing, tracking, and cancellation; an online tariff calculator with real-time fuel surcharge; up-to-10-way shipment tracking; and 1С:WMS warehouse management implemented via AXELOT integrator for inventory, billing, and ERP synchronization. Distribution is anchored by 101 company-owned express centers, 5,000+ partner pickup points and parcel lockers, 1,000+ vehicles, 77,600 sq.m of warehousing, and 4,000+ employees.
The business model is primarily transaction-fee based (per-shipment pricing with unit and usage-based tiers), supplemented by managed services revenue from 3PL/contract logistics, quote-based enterprise fulfillment, and professional services fees for customs clearance. Pricing includes fuel surcharges in published tariffs, oversized cargo multipliers (1.25x), dangerous goods multipliers (1.8x), and COD commissions (3.0% cash, 3.5% card). The go-to-market is hybrid: direct sales force and API integration for enterprise B2B clients, and self-service website/mobile/contact center for B2C and SMB shippers.
Pony Express firmographics
Firmographics- Name
- Pony Express
- Legal name
- JSC Freight Link (АО «ФРЕЙТ ЛИНК»)
- Website
- https://ponyexpress.ru
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Pony Express is a Moscow-based Russian logistics provider offering express courier, fulfillment, 3PL, freight, and customs services across Russia, CIS, and 220+ countries, serving corporate clients, e-commerce retailers, and individual shippers through 101 express centers and 5,000+ pickup points.
- Ownership category
- akta.pro rank
Pony Express industry classification
Industry- Product category
- Logistics Services
- NAICS
- Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922), Local Messengers and Local Delivery (49221), Local Messengers and Local Delivery (492210), Couriers and Messengers (492)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731), Trucking (No Local) (4213), Air Courier Services (4513)
- akta.pro primary industry
- Same-Day / On-Demand Express Courier (TLAAABAG)
- akta.pro secondary industries
- PUDO/Parcel Locker Networks for E-commerce (OOH Delivery) (TLAAAFAG), High‑Value / Secure Courier (Jewelry, Cash, Sensitive Items) (TLAAADAH), Cross-Border PUDO & Parcel Locker Networks (International) (TLAAANAI), Internal Logistics & On-site Courier Services (BPABAEAH)
Keywords
Where Pony Express is headquartered
LocationHeadquarters
- HQ city
- Moscow
- HQ country
- Russia
- HQ region
- Europe
Offices15 records
Markets served
Pony Express business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Express Delivery Services: Core delivery services including same-day, express, standard, and time-specific delivery for documents and parcels within Russia and internationally. Revenue generated per shipment based on weight, dimensions, and destination.
- E-commerce Fulfillment: Complete fulfillment services for online retailers including storage, picking, packing, and last-mile delivery to customers or pickup points. Revenue based on storage volume and order processing.
- 3PL/Contract Logistics: Third-party logistics services including warehouse management, transportation logistics, and supply chain coordination. Customized solutions for enterprise clients with dedicated account management.
- Consolidated Cargo: LTL (Less Than Truckload) shipping combining multiple shipments for cost optimization on routes to Russia and EAEU countries.
- Customs Clearance Services: Customs brokerage services for import/export shipments since 2011. Full documentation preparation, customs declaration filing, and compliance support.
- Additional Services: SMS notifications, insurance, declared value protection, packaging, cash-on-delivery processing, age verification (18+), personal delivery, and return services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Express Envelope - Fixed-rate document delivery |
| Unit Pricing | Pay-as-you-go | Express SML - Box-based parcel delivery |
| Unit Pricing | Pay-as-you-go | Consolidated Cargo - LTL shipping |
| Unit Pricing | Pay-as-you-go | Delivery to Pickup Points |
| Unit Pricing | Pay-as-you-go | SMS Notification |
| Unit Pricing | Pay-as-you-go | Cash-on-Delivery Service |
| Usage-based | Pay-as-you-go | Declared Value Protection |
| Usage-based | Pay-as-you-go | Oversized/Overweight Surcharge |
| Usage-based | Pay-as-you-go | Dangerous Goods Surcharge |
| Subscription | Monthly | Fulfillment Services |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels6 records
Pony Express product offering
Product offeringCore offering
Pony Express is a Russian courier and logistics operator that transports documents, parcels, and cargo domestically across Russia and the CIS, and internationally to 220+ countries. It operates same-day, express, standard, consolidated, time-specific, and full-truckload delivery services, plus e-commerce fulfillment (warehousing, picking, packing, returns, COD), 3PL/contract logistics, and licensed customs brokerage. Customers access these services through company-owned express centers, a 5,000+ partner pickup-point network, a self-service website, and a public API for enterprise integration.
Product overview
PONY EXPRESS is a Russian logistics operator offering a multi-tiered portfolio of delivery and logistics services. The core product family includes express delivery (Экспресс-доставка), standard/econom delivery (Стандарт), consolidated cargo (Сборные грузы), same-day delivery (День в день), time-specific delivery (Доставка ко времени), and fixed-format document/parcel services (Экспресс конверт, Экспресс SML). International services span export, import, and customs clearance to/from 224 countries. The e-commerce vertical covers direct courier delivery, pickup point network (5,000+ points), fulfillment (Фулфилмент), and cross-border solutions. Contract logistics (3PL) encompasses warehousing (Складская логистика), road FTL (Автомобильные перевозки), international freight, and rail transport. Supplementary paid add-ons include B2B concierge support, insurance, cash-on-delivery (Оплата получателем), declared value (Объявленная ценность), SMS notifications, packaging, and address redirection. All services are accessible through a self-service portal (Личный кабинет) and public API.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Express delivery to 85% of Russia's territory
- +5 more outcomes
Companies that use Pony Express
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
Pony Express technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
Pony Express partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered supporting and minor.
- SP AO Ingostrakh (Ingosstrakh)supportingInsurance partner providing cargo insurance coverage for shipments transported by Pony Express. Covers damage, loss, theft, and complete destruction during transit, loading, and storage.
- Renaissance Insurance (Gruppa Renessans Strakhovanie)supportingInsurance partner providing cargo insurance coverage for shipments. Offers simplified claims process for amounts up to 1,000,000 RUB.
- AXELOT (1С:WMS Integrator)supportingTechnology integration partner for warehouse management system. AXELOT provides 1С:WMS implementation and integration services for Pony Express warehouse operations.
- OzonminorDelivery partner for Ozon marketplace. Pony Express handles last-mile delivery for Ozon orders in various Russian cities.
- WildberriesminorDelivery partner for Wildberries marketplace. Provides shipment delivery services to customers in operating regions.
Scale indicators13 records
Recent moves6 records
Expansion highlights5 records
Pony Express competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Pony Express social profiles
Digital presencePony Express compliance and trust
Trust signalCompliance5 records
Pony Express financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pony Express leadership team
Management profileNumber of profiles
Pony Express funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pony Express M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pony Express
What does Pony Express do?
Pony Express is a Russian courier and logistics operator that transports documents, parcels, and cargo domestically across Russia and the CIS, and internationally to 220+ countries. It operates same-day, express, standard, consolidated, time-specific, and full-truckload delivery services, plus e-commerce fulfillment (warehousing, picking, packing, returns, COD), 3PL/contract logistics, and licensed customs brokerage. Customers access these services through company-owned express centers, a 5,000+ partner pickup-point network, a self-service website, and a public API for enterprise integration.
Is Pony Express a public or private company?
Pony Express is a private company. It is classified as unknown and is currently operating.
When was Pony Express founded?
Pony Express was founded in 1998. It employs 1,001 to 5,000 people.
Where is Pony Express based?
Pony Express is headquartered in Moscow, Russia, in the Europe region.
How does Pony Express make money?
Six revenue lines are on record. Express Delivery Services are the primary driver. The others are E-commerce Fulfillment, 3PL/Contract Logistics, consolidated Cargo, customs Clearance Services and additional Services.
Does Pony Express have an API?
Yes. PONY EXPRESS provides a public API enabling integration with customer information systems. The API supports: tariff calculation, order creation, label or invoice printing, order tracking, and order cancellation. Integration is available via the API Wiki portal at api-wiki.ponyexpress.ru. The system also supports IT integration with customer ERP systems and a warehouse management system (WMS). API integration for the concierge service and customs payment portal (portalalta.ponyexpress.ru) is also referenced. An additional WMS integration page is available at api-wiki.ponyexpress.ru/pages/viewpage.action?pageId=5505183. Developer documentation is at api-wiki.ponyexpress.ru/pages/viewpage.action?pageId=327683.
What industry is Pony Express in?
Pony Express's product category is Logistics Services. Its primary akta.pro industry code is TLAAABAG, Same-Day / On-Demand Express Courier, with a secondary code of TLAAAFAG, PUDO/Parcel Locker Networks for E-commerce (OOH Delivery). Its NAICS code is 4921 and its SIC code is 4210.