ERC

What ERC does

ERC (Employer Resources Corporation) is a privately held human resources services organization headquartered in Beachwood, Ohio, founded in 1920 by local manufacturing leaders to serve employers in Northeast Ohio. The company delivers an integrated HR services portfolio across five pillars: tiered membership subscriptions providing HR advisory access, compensation data, and benchmarking reports (Bronze through Platinum, $995 to $6,995 annually); instructor-led training across 100+ workplace topics delivered via the proprietary Loop Learning Model (Assess, Learn, Practice, Apply); compensation consulting covering market pricing, salary structure design, pay equity, and executive compensation; HR consulting including fractional HR services, compliance audits, I-9 review, and employee handbook development; and employee engagement surveys measuring 12 research-backed engagement predictors. ERC also operates the NorthCoast 99 workplace recognition program and the ERChealth group health insurance offering for small and mid-sized employers.

The company's underlying technology is anchored by an extensive proprietary compensation and HR benchmarking database covering 73,000+ employees across 150+ positions, 10,000+ executives across nearly 50 positions, and 1,000+ organizations in its Policies & Practices Survey. Its engagement survey framework uses a 12-predictor research-backed instrument delivered with consulting interpretation and action planning. The training platform is built around the proprietary Loop Learning methodology combined with authorized Wiley partner offerings (Everything DiSC, Five Behaviors of a Cohesive Team, PXT Select assessments), and technical skills training is credentialed through Ohio TechCred for eligible Ohio employers.

ERC's business model combines recurring subscription revenue (membership tiers), per-course and per-engagement professional services revenue (training, compensation consulting, HR consulting, coaching, engagement surveys), data and report licensing (compensation surveys), and insurance brokerage (ERChealth). Go-to-market is sales-led, event-driven, and community-led, targeting HR leaders and business decision-makers at mid-sized organizations (roughly 50–1,000 employees) primarily in Northeast Ohio with national reach through its compensation data products and training delivery. The customer base spans hundreds of organizations across manufacturing, government, insurance, financial services, technology, nonprofit, sports, and arts and culture segments. ERC employs approximately 25 full-time staff plus 30+ practitioner-experienced trainers, operates a training academy in Highland Heights, Ohio in addition to its Beachwood headquarters, and has remained privately held and independently operated throughout its 100+ year history.

Name

ERC

Legal name

ERC

Website

https://yourerc.com

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

11–50 employees

Short description

ERC is a 100+ year-old Northeast Ohio HR services firm serving hundreds of mid-sized organizations through tiered membership subscriptions, instructor-led training on 100+ topics, compensation consulting, HR consulting, and employee engagement surveys, supported by a proprietary compensation benchmarking database.

Ownership category

akta.pro rank

Headquarters

HQ city

Beachwood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. ERC Membership Subscriptions: Four-tier annual membership model providing HR advisory support, compensation data access, tools/templates, and member discounts. Revenue recurs annually with monthly payment options.
2. Training Courses: Instructor-led training programs on 100+ topics delivered publicly, onsite, virtually, or on-demand. Pricing varies by course format and duration. Includes leadership, computer skills, technical skills, and professional development courses.
3. Compensation Consulting: Consulting engagements covering market pricing studies, salary structure design, pay equity analysis, and total rewards strategy. Typically project-based with scope defined per engagement.
4. Coaching & Assessments: One-on-one coaching programs and assessment tools for leadership development, high-potential employees, and team building. Includes 360-degree feedback and selection assessments.
5. Employee Engagement Surveys: Survey administration, analysis, and consulting services. Options include Standard, Pulse, and eNPS surveys with benchmarking and action planning.
6. Fractional HR Services: Part-time HR professional support providing senior-level HR guidance on predictable schedule. Handles employee relations, compliance, policies, and day-to-day HR operations.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

ERC provides human resources advisory, training, compensation consulting, HR consulting, and employee engagement survey services to mid-sized organizations, primarily in Northeast Ohio. Its core offering is the tiered ERC Membership program (Bronze, Silver, Gold, Platinum) that delivers HR advisory access, compensation data, surveys, and member discounts, complemented by instructor-led training across 100+ topics, compensation consulting, fractional HR support, and engagement surveys.

Product overview

ERC offers a comprehensive HR services portfolio organized around five core pillars: ERC Membership (tiered advisory and data access), Training Programs (over 100 instructor-led courses spanning supervisory development, computer skills, technical skills, coaching, and Wiley partner solutions), Compensation Consulting (market pricing, structure design, and executive pay review), HR Consulting (compliance audits, fractional HR, I-9 review, employee handbooks), and Employee Engagement Surveys (research-backed measurement with interpretation and action planning). The portfolio also includes NorthCoast 99 recognition program and ERChealth insurance. The offerings integrate compensation data, expert advisory support, and training delivery to serve mid-sized organizations across Northeast Ohio and nationally.

Differentiator

Problem solved

Functional benefit

Brands

• ERChealth: Health insurance program for small and mid-sized organizations that allows employers to offer competitive benefits while controlling costs.
• NorthCoast 99

Products and services

• ERC Membership Tiered membership program providing HR advisory support, compensation data access, surveys, benchmarking reports, and member discounts on ERC services. Four tiers (Bronze $995/yr, Silver $1,350/yr, Gold $2,750/yr, Platinum $6,995/yr) offer escalating levels of HR advisory desk access, compensation reports, and service discounts.
• ERC Training Programs Instructor-led professional development programs covering over 100 workplace topics, delivered in-person at ERC facilities, onsite at client locations, virtually, or on-demand. Includes the Loop Learning Model methodology (Assess, Learn, Practice, Apply) for lasting behavior change across leadership, computer, technical, and professional development topics.
• Compensation Consulting Compensation advisory services including market pricing studies, salary structure design, pay equity analysis, compensation philosophy development, total rewards strategy, and executive compensation review for mid-sized organizations without dedicated compensation specialists.
• HR Consulting General HR consulting covering compliance reviews, policy development, HR strategy, and operational support delivered by SHRM-certified and SPHR consultants for mid-sized organizations.
• Employee Engagement Consulting & Surveys Managed employee engagement survey programs measuring 12 research-backed predictors of engagement, with expert interpretation, benchmarking, action planning, and follow-up support. Includes Standard Survey, Pulse, and eNPS options, typically delivered over an 8-12 week engagement from kickoff to leadership presentation.
• Compensation Surveys & Reports Compensation benchmarking data products including National Business Trends Survey (nearly 1,000 organizations), National Executive Compensation Survey (10,000+ executives in nearly 50 positions), ERC Salary Survey, ERC Wage Survey, National Wage & Salary Survey (73,000+ employees in 150+ positions), Policies & Practices Survey (1,000+ organizations), and Benefits Survey.
• Fractional HR Services Part-time senior HR professional support for organizations typically with 25-200 employees, handling day-to-day HR operations, employee relations, compliance, policy updates, and strategic recommendations without requiring a full-time hire.
• Wiley Learning Solutions Authorized partner offerings from John Wiley & Sons including Everything DiSC assessments, The Five Behaviors of a Cohesive Team, and PXT Select employee assessments for hiring, development, and team-building initiatives.
• NorthCoast 99 ERC's annual recognition program honoring 99 great Northeast Ohio workplaces for top talent, providing benchmarking data, reports, and consultative services to participating organizations.
• ERChealth Health insurance and benefits program for small and mid-sized organizations designed to control costs while offering competitive benefits packages.
• Coaching & Assessments Individual and team coaching programs including developmental skills coaching, leadership and high-potential coaching, 360-degree feedback assessments, and pre-hire/promotion selection assessments.

Quantifiable outcome

• Most engagements run 8-12 weeks from kickoff to leadership presentation
• +1 more outcomes

Named customers20 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Wiley Learning SolutionscoreStrategic or Co-development PartnerAuthorized Partner of John Wiley & Sons, Inc. offering Everything DiSC assessments, The Five Behaviors of a Cohesive Team, and PXT Select solutions. Wiley programs help improve team communication, cohesiveness, and employee selection decisions.
• Ohio TechCred ProgramcoreStrategic or Co-development PartnerOhio employer training grant program providing up to $2,000 per credential for eligible training. ERC offers credentialed computer skills and technical training programs for Ohio employers.
• Ohio TechCred ProgramcoreOthersERC is an eligible training provider for Ohio employers to receive reimbursement for computer skills training including Excel, Word, Teams, Outlook, Office 365, and Power BI courses.
• Red Flag ReportingminorStrategic or Co-development PartnerEmployee ethics and whistleblower hotline service. ERC members receive 10% discount on Red Flag Reporting's secure, multilingual reporting platform to protect employees and organizations.
• ERChealthcoreStrategic or Co-development PartnerHealth insurance program for small and mid-sized organizations. Part of ERC's ecosystem of HR services, allowing members to offer competitive benefits while controlling costs.
• HRCI (HR Certification Institute)minorStrategic or Co-development PartnerERC provides members with discounts on HRCI certification courses and up to 12 annual recertification credits through membership.
• WorldatWorkminorStrategic or Co-development PartnerNicole Doria, Senior Compensation Consultant, is a member of WorldatWork, an organization of total rewards professionals. ERC consultants hold Certified Compensation Professional (CCP) credentials through WorldatWork.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WorldatWork: Professional association focused on total rewards and compensation, overlapping directly with ERC's compensation consulting, executive compensation surveys, and CCP certification pathway through its membership.
• Gallup: Employee engagement research and survey consulting (Q12) with benchmarking and action planning — directly comparable to ERC's 12-predictor engagement survey practice.
• SHRM (Society for Human Resource Management): Largest global HR professional membership association offering HR resources, training, certification (SHRM-CP/SCP), and advisory — directly comparable to ERC's membership-and-education model, but at national scale.
• Insperity: PEO and HR outsourcing provider serving mid-sized employers with bundled HR, payroll, benefits, and fractional HR support — directly comparable to ERC's mid-market HR services positioning.
• PayScale (by Payscale/Payfactors): Compensation data and software provider offering salary benchmarking, market pricing, and pay equity analytics — overlapping with ERC's National Wage & Salary Survey and Compensation Consulting offerings but delivered as SaaS.

Broad incumbents

• Korn Ferry: Global organizational consulting firm offering executive compensation, talent management, and leadership development — comparable to ERC's senior-level compensation and leadership development offerings, but at enterprise scale.
• Mercer: Global HR consulting and actuarial firm offering compensation benchmarking, talent, and benefits consulting — overlaps with ERC's compensation consulting and HR advisory work but as part of a much broader portfolio.
• ADP TotalSource / Run Powered by ADP: PEO and HR outsourcing for SMB and mid-market — comparable to ERC's fractional HR and HR advisory services, but bundled with payroll/benefits technology.
• Aon (Radford): Global professional services firm with Radford compensation surveys and HR consulting — overlaps with ERC's compensation data and consulting business, but operating at enterprise scale across many other service lines.

Emerging players

• Gusto: Cloud-based HR, payroll, and benefits platform for small and mid-sized employers — represents the modern tech-enabled alternative to ERC's services-based HR support model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ConnectWithERC
• LinkedInlinkedin.com/company/erc-yourerc
• Facebookfacebook.com/yourERC

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ERC