360 Total Concepts

What 360 Total Concepts does

360 Total Concept Consulting, Inc. is a privately held, SBE-certified management consulting firm founded in 2006 by Shonda Yvette Scott and headquartered in Oakland, California, with an additional office in Los Angeles. The firm delivers a portfolio of professional services—program management support, community relations and engagement, monitoring and compliance, facilities and food management, and award-winning media production—to transit authorities, airports, public agencies, large infrastructure developments, and corporate clients. Named engagements include Bay Area Rapid Transit (BART), LA Metro, California High Speed Rail, the Transbay Joint Powers Authority, Kaiser Permanente, Uber, Comcast, and BET, with the firm operating as a joint-venture partner, prime contractor, or subconsultant on multi-year government and enterprise contracts nationally. Headcount has grown from a single founder to over 50 team members, supported by joint-venture and strategic partnerships, and the firm has reinvested over $200 million into historically underserved communities through diverse spending strategies led by its CEO.

The underlying "technology" of the business is the integration of program management, community engagement, and compliance oversight into a single delivery model, supplemented by an in-house media production unit capable of producing television content, industrial videos, and virtual events for groups of 10–500 people. Revenue is generated through custom, quote-based, multi-year professional services contracts with government agencies and enterprise clients; pricing is not publicly disclosed. The firm holds Small Business Enterprise (SBE) certification, has been recognized as a Super Bowl 50 Business Connect participant (2015), COMTO's Historically Underutilized Business Enterprise of the Year (2022), a Stevie Awards winner (2016), and earned induction of its CEO into the Alameda County Women's Hall of Fame (2018). No funding rounds, acquisitions, or public-market activity have been disclosed.

Name

360 Total Concepts

Legal name

360 Total Concept Consulting, Inc.

Website

https://360tcpr.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

360 Total Concept Consulting is an SBE-certified management consulting firm founded in 2006 that provides program management, community engagement, compliance oversight, facilities management, and media production services to transit authorities, airports, public agencies, and enterprise clients nationally.

Ownership category

akta.pro rank

Product category

Management Consulting Services

NAICS

Public Relations Agencies (54182), Broadcasting and Content Providers (516)

SIC

Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro industry

PRIMARYHDAEAHAG

iBPMS (Intelligent BPM Suites) & Process Automation Suites

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYBPAFAIAJ

Content Studio & Creative Resourcing (In-house/Embedded Teams)

Business & Public Services/Marketing, Advertising & PR Services/Content Marketing & Production (Copy, Video, Design)

Keywords

• Program management consulting
• Community engagement services
• Regulatory compliance monitoring
• Facility management consulting
• Media production services

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Management Consulting Services: Professional consulting services including program management support, community relations, monitoring and compliance, and contract compliance administration for public agencies and corporations.
2. Facilities and Food Management: Facilities management and food service oversight for airports, transit authorities, and public infrastructure projects.
3. Media Production Services: Award-winning media production including television content, industrial videos, virtual forums, community workshops, and social media content for clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

360 Total Concepts is a management consulting firm that provides program management support, community relations and engagement, monitoring and compliance, facility management, and media and virtual event production services. The firm partners with public agencies, transit authorities, airports, and corporate clients to support complex infrastructure and community-oriented projects from planning through delivery.

Product overview

360 Total Concept Consulting, Inc. is a management and consulting firm that operates as a unified portfolio of professional services rather than a modular software platform. The company offers three core service pillars—Program Management Support Services, Community Relations and Engagement, and Monitoring and Compliance—which work together as an integrated solution to help clients turn concepts into reality. Additionally, the company provides specialized services including Airport Concessions Management, Transit Agency Consulting, Infrastructure Project Support, Facilities Management, and an award-winning Media Productions unit that delivers virtual and in-person event production. All services incorporate communication components such as public relations strategies, social media, and film media productions to support client objectives.

Differentiator

Problem solved

Functional benefit

Products and services

• Program Management Support Services End-to-end program and project management support for public agencies and corporate clients, including planning, scheduling, oversight, and delivery of complex infrastructure and capital initiatives.
• Community Relations and Engagement Stakeholder outreach, community liaison, and public engagement services designed to support transit, airport, and development projects by communicating with affected communities and managing public input.
• Monitoring and Compliance Independent monitoring and compliance services to track adherence to regulatory, contractual, and diversity requirements on infrastructure and development projects.
• Media Productions Professional media production services supporting client communications, marketing, and project visibility needs for public agencies and corporations.
• Virtual Events Production Planning and production of virtual events for public sector and corporate clients, including livestreamed meetings, conferences, and stakeholder forums.
• Facility Management Support Consulting and operational support for facility management, helping clients oversee building operations, vendor coordination, and service delivery.
• Airport Concessions and Transit Consulting Specialized consulting for airport authorities and transit agencies, including support for concessions programs, capital projects, and operational initiatives.

Quantifiable outcome

• Reinvestment of over $200 million into historically underserved communities through diverse spending strategies
• +1 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Joint Venture PartnerscoreStrategic or Co-development Partner · 1 January 2006360 Total Concept operates with joint venture partnerships to deliver services on major infrastructure projects. The company grew from one employee to over 50 through joint ventures and strategic partnerships.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Jacobs Solutions: Global professional services firm with a large transportation and infrastructure consulting practice serving California transit clients and competing for similar prime and program management contracts.
• AECOM: Global engineering and program management consulting giant holding prime roles on many California rail and transit projects where 360 currently serves as JV partner or subconsultant - represents the upper-tier incumbent that 360 often competes against or complements.
• Booz Allen Hamilton: Large public-sector and federal consulting firm whose transportation and infrastructure practice overlaps with 360's transit, rail, and government client base at a vastly larger scale.

Direct peers

• HNTB Corporation: Established U.S. infrastructure consulting firm with a deep transit and public-agency practice providing program management, planning, and construction services to many of the same agencies 360 serves.
• ICF International: Public-sector consulting firm with transportation, infrastructure, and communications practices serving transit authorities and federal/state agencies - overlapping program management and community engagement capabilities similar to 360's integrated offering.
• WSP USA: Global infrastructure and program management consulting firm with a leading transit/rail practice that competes with 360 for program management and community engagement work on BART, LA Metro, and other California public agencies.
• Circlepoint: Oakland-headquartered public involvement and communications firm specializing in community outreach for transportation and infrastructure projects in the Bay Area - closely comparable to 360 in size, geography, and federally funded contract mix.
• Aguirre & Associates: Latino-owned, DBE-certified California civil engineering and program management consulting firm providing infrastructure and community engagement services to similar public agencies - directly comparable to 360 in scale, certification status, and customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 360 Total Concepts