Healthlink
HealthLink is an Australasian health IT network founded in 1993, connecting 15,000+ medical organisations via secure clinical messaging, eReferrals, and SmartForms. A subsidiary of Clanwilliam, it serves GP practices, hospitals, specialists, and government health agencies across New Zealand and Australia.
- Company typePrivate
- Founded1993
- HeadquartersAuckland, New Zealand
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Healthlink does
HealthLink is an Australasian health IT network founded in 1993 and headquartered in Auckland, New Zealand, operating as a subsidiary of Clanwilliam, an Australian-based technology company. The company connects more than 15,000 medical organisations across New Zealand and Australia and exchanges over 100 million clinical messages annually, with more than 800 million clinical documents exchanged over its operational history. Its customers span GP practices, hospitals, specialist clinics, and government health agencies — including Veterans' Affairs New Zealand, which uses the platform to coordinate funded health programmes such as Annual Medical Assessments for Vietnam War veterans.
The platform is built on a vendor-neutral, open-standards architecture that enables interoperability across diverse healthcare software systems without requiring customers to change existing EMRs. Its product suite comprises the HealthLink Messaging System (secure clinical data exchange), SmartForms (structured patient information capture and exchange), Provider Referrals (provider search and electronic referral), Referral Manager (triage workflows), Workplace (standalone web-based system for receiving and sending SmartForm referrals without an EMR dependency), Secure IT Gateway (Connected Health access), and HealthLink Hub (central portal for eReferral forms and government referred services such as Green Prescription and Veterans' Affairs programmes).
HealthLink operates a B2B SaaS model with subscription-based recurring revenue from healthcare providers and government agencies. Distribution is hybrid: direct enterprise sales to hospitals, large GP networks, and government health agencies, combined with self-serve sign-up via the website for smaller healthcare organisations. Pricing is not publicly disclosed. The company has expanded via acquisition, notably purchasing Telstra Health's secure messaging and eReferrals business (Argus, Connecting Care, eReferrals), and is actively extending its ecosystem through new eReferral forms for specific clinical and government-funded programmes.
Healthlink firmographics
Firmographics- Name
- Healthlink
- Legal name
- HealthLink
- Website
- https://healthlink.net
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- HealthLink is an Australasian health IT network founded in 1993, connecting 15,000+ medical organisations via secure clinical messaging, eReferrals, and SmartForms. A subsidiary of Clanwilliam, it serves GP practices, hospitals, specialists, and government health agencies across New Zealand and Australia.
- Ownership category
- akta.pro rank
Healthlink industry classification
Industry- Product category
- Healthcare Interoperability / Health IT Network
- NAICS
- Ambulatory Health Care Services (621), Health Care and Social Assistance (62)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK)
- akta.pro secondary industries
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Allied Health & Rehab Referral Platforms (PT/OT/SLP) (HLALALAI)
Keywords
Where Healthlink is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices2 records
Markets served
Healthlink business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Healthcare IT Network Services: HealthLink operates as a B2B SaaS health IT network providing secure messaging, eReferrals, SmartForms, and referral management services to medical organisations across New Zealand and Australia. Revenue is generated through subscription-based arrangements with healthcare providers, GP practices, and government health agencies.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Healthlink product offering
Product offeringCore offering
HealthLink operates a B2B health IT messaging and clinical document exchange network serving medical organisations across New Zealand and Australia. Its products enable secure electronic referrals, structured patient information exchange via SmartForms, provider lookup, referral triage, and connected health access, connecting over 15,000 medical organisations and processing more than 100 million clinical messages annually.
Product overview
HealthLink is a health IT network offering a platform-plus-modules architecture. The core HealthLink Messaging System enables secure health data exchange across the network, while specialized modules address specific workflows: SmartForms handles structured patient information exchange, Provider Referrals enables finding and referring to healthcare providers, Referral Manager manages referral triage, Workplace provides a stand-alone web-based referral system without EMR dependency, and Secure IT Gateway provides access to Connected Health. The platform connects over 15,000 medical organisations and exchanges over 100 million clinical messages annually.
Differentiator
Problem solved
Functional benefit
Products and services
- HealthLink Messaging System Core platform for securely sharing and delivering health data with speed and confidence across the HealthLink network connecting more than 15,000 medical organisations.
- HealthLink Workplace Stand-alone, web-based system that lets users receive and send HealthLink SmartForm referrals without needing an EMR, broadening access to organisations outside the EMR-integrated base.
- HealthLink SmartForms Protects and exchanges patient information in a reliable, well-structured and cost-effective way using standardised electronic forms shared across the HealthLink network.
- HealthLink Provider Referrals Enables clinicians to search, find, and refer a patient to the right healthcare provider via the HealthLink network.
- HealthLink Secure IT Gateway Provides easy access to Connected Health infrastructure via a secure gateway for healthcare organisations and software vendors.
- HealthLink Referral Manager Makes referral management and triage easier for healthcare organisations receiving inbound electronic referrals via the HealthLink network.
Quantifiable outcome
- 800,000,000+ clinical documents exchanged via the HealthLink network
- +2 more outcomes
Companies that use Healthlink
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Healthlink technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Healthlink partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Software Vendors (via vendor-neutral architecture)coreHealthLink's vendor-neutral architecture enables seamless integration with software vendors of all sizes. The company is an accredited member of various organisations and prioritises open standards, offering a smooth integration experience for vendors without requiring them to change their existing systems.
- Various Organisations (accreditation bodies)coreHealthLink is an accredited member of various organisations, prioritising open standards and seamless integration with software vendors across the healthcare sector.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Healthlink competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Healthlink social profiles
Digital presenceHealthlink financial estimates
Financial estimateRevenue estimate
Valuation estimate
Healthlink leadership team
Management profileNumber of profiles
Profiles1 record
Healthlink funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Healthlink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Healthlink
What does Healthlink do?
HealthLink operates a B2B health IT messaging and clinical document exchange network serving medical organisations across New Zealand and Australia. Its products enable secure electronic referrals, structured patient information exchange via SmartForms, provider lookup, referral triage, and connected health access, connecting over 15,000 medical organisations and processing more than 100 million clinical messages annually.
Is Healthlink a public or private company?
Healthlink is a private company. It is classified as corporate owned and is currently operating.
When was Healthlink founded?
Healthlink was founded in 1993. It employs 51 to 100 people.
Where is Healthlink based?
Healthlink is headquartered in Auckland, New Zealand, in the Oceania region.
How does Healthlink make money?
One revenue line is on record: healthcare IT Network Services.
Does Healthlink have an API?
No public API is recorded for Healthlink.
What industry is Healthlink in?
Healthlink's product category is Healthcare Interoperability / Health IT Network. Its primary akta.pro industry code is HLACAAAK, Care Team Collaboration, Secure Messaging & Clinical Communication within EHR, with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 621 and its SIC code is 8090.