Merchant e-Solutions
- Company typePrivate
- Founded1999
- HeadquartersRedwood City, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
Merchant e-Solutions firmographics
Firmographics- Name
- Merchant e-Solutions
- Legal name
- Merchant e-Solutions, Inc.
- Website
- https://merchante.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Merchant e-Solutions industry classification
Industry- Product category
- Payment Processing & Acquiring Infrastructure
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- akta.pro primary industry
- Integrated Payment Processors (PSP/Acquirer) (FSAMABAA)
- akta.pro secondary industries
- Marketplace / Platform Acquiring (PayFac & Sub-Merchant Management) (FSAMABAF), Merchant Payment Gateways (API/Hosted Checkout) (FSAMACAA), Merchant Acquiring & Card Processing (PSPs) (CRAFALAB)
Keywords
Where Merchant e-Solutions is headquartered
LocationHeadquarters
- HQ city
- Redwood City
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Merchant e-Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales
Revenue model
- Payment Processing / Transaction Fees: Revenue generated from transaction processing across card-present and card-not-present channels. Includes interchange-plus and flat-rate pricing options. The merchant discount rate (a percentage of each transaction plus a per-transaction fee) constitutes the primary revenue stream. Revenue scales with processing volume.
- ISV / Platform Embed Revenue: ISVs and software platforms embed payments into their products and participate in payment revenue as they grow. MerchantE enables flexible economics allowing platforms to structure pricing and revenue around their product.
- Franchise / Multi-location Programs: Franchise networks centralize pricing, onboarding, and risk across locations. Revenue derived from aggregate processing volume across franchise systems under negotiated master agreements.
- Financial Institution / White-label Acquiring: Financial institutions extend acquiring capabilities using MerchantE's infrastructure under their own brand. Revenue generated from processing volume of bank merchant portfolios.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Multi-year contract | ISO Portfolio Bonus Program - Tier 1: 50-75 merchants converted |
| Transaction based/ take rate | Multi-year contract | ISO Portfolio Bonus Program - Tier 2: 76-150 merchants converted |
| Transaction based/ take rate | Multi-year contract | ISO Portfolio Bonus Program - Tier 3: 151+ merchants converted |
| Transaction based/ take rate | Pay-as-you-go | Interchange-plus pricing model |
| Transaction based/ take rate | Pay-as-you-go | Flat-rate pricing model |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels7 records
Merchant e-Solutions product offering
Product offeringCore offering
Merchant e-Solutions (MerchantE) is a full-stack payment infrastructure provider that enables merchants, ISVs, PayFacs, ISOs, financial institutions, and franchise systems to accept, process, settle, and optimize payments across card-present, card-not-present, digital wallet, and ACH channels. The platform combines cloud-native acquiring with RESTful APIs, real-time authorization, next-day funding, and a suite of developer tools for embedded payments.
Product overview
MerchantE is a full-stack payment infrastructure platform providing comprehensive payment processing, acquiring, and management capabilities. The platform is built around three core modules: Money IN™ (real-time authorization and fraud detection), Money OUT™ (settlement and funding), and Money MAX™ (optimization and analytics). Supporting these core functions is a suite of REST APIs including Payment Gateway API, Account Updater Service, Partner to Portal API, Hosted Payments, Split Funding API, Batch API, Sub-Merchant API, and Reporting API. The platform serves multiple verticals including ISVs seeking embedded payments, PayFacs requiring sub-merchant infrastructure, ISOs with partner programs, financial institutions extending acquiring capabilities, franchises standardizing multi-location payments, and direct merchants accepting online and in-person payments. The company joined Omise/Opn Group in 2023, and operates with 99.99% uptime SLA and PCI Level 1 certification.
Differentiator
Problem solved
Functional benefit
Products and services
- Money IN Real-time payment authorization module with intelligent routing, fraud detection, and retry logic supporting card-present and card-not-present transactions, digital wallets (Apple Pay, Google Pay), ACH, bank transfers, and recurring billing. Built for merchants and platforms to maximize approval rates.
- Money OUT Settlement and funding module providing next-day funding with 10 PM PST cutoff, split payments, marketplace payouts, multi-currency support, and automated reconciliation. Designed for merchants, marketplaces, and platforms that need fast access to funds.
- Money MAX Payment optimization module with real-time analytics and reporting, decline recovery, fraud prevention, chargeback management, and revenue optimization tools for merchants and platforms seeking to maximize payment performance.
- Payment Gateway API RESTful gateway API for processing payments securely, including credit card processing, settlement, risk management, and support for multiple transaction types, webhooks, and SDKs. Built for ISVs, PayFacs, and developers.
- Account Updater Service REST API that automatically updates card-on-file details for recurring payments, reducing failed transactions caused by expired or reissued cards. Useful for subscription businesses and recurring billing merchants.
- Partner to Portal API REST API for partner onboarding and management, enabling partners such as ISOs and PayFacs to integrate with MerchantE's portal systems and manage their merchant portfolios.
- Hosted Payments Pre-built, hosted payment pages that allow merchants to launch secure checkout quickly while reducing PCI compliance scope. Suitable for merchants needing fast, simple payment acceptance.
- Split Funding API REST API for distributing payments across multiple recipients to support marketplace payouts, split payment configurations, and complex multi-party transactions.
- Batch API REST API for processing large volumes of transactions in batch, including batch processing endpoints, file formats, scheduling, and error handling.
- Sub-Merchant API REST API for managing sub-merchant accounts on marketplace platforms, including sub-merchant onboarding, account management, and integration with marketplace operations.
- Reporting API REST API for accessing detailed transaction reports and analytics, including report types, data export, analytics endpoints, and filtering capabilities for merchants, PayFacs, and partners.
- eCommerce Payment Solutions Online payment acceptance solution for merchants offering hosted checkout pages, payment links, recurring billing and subscriptions, digital wallets, ACH, and buy-now-pay-later (BNPL) options.
- In-Person Payment Solutions In-store and on-the-go payment acceptance for merchants with countertop, mobile, and wireless terminals supporting contactless and EMV payments, real-time reporting, and POS integrations.
- ISV Embedded Payments Embedded payments infrastructure for SaaS platforms and software companies, enabling them to own the merchant experience from onboarding through payment processing with APIs, white-label payment experiences, and revenue-share economics.
- PayFac Infrastructure End-to-end payment infrastructure for payment facilitators, supporting sub-merchant onboarding, risk management, KYC/AML/PCI compliance, and real-time portfolio visibility with 24/7 human support.
- ISO Partner Program Payment infrastructure and partner program for Independent Sales Organizations, offering direct access to underwriting, flexible pricing, 10 PM PST next-day funding cutoff, U.S.-based support, and the tiered ISO Portfolio Bonus Program.
- Financial Institution Solutions White-label acquiring capabilities for banks and credit unions, enabling them to extend merchant acquiring to their portfolios without building infrastructure internally, with underwriting, risk management, and compliance support.
- Franchise Payment Program Centralized payment infrastructure for franchise systems, aligning pricing across locations, enabling scalable onboarding, standardizing hardware and software, and providing visibility into approvals and risk across the network under a master agreement.
Quantifiable outcome
- 10 PM PST cutoff for next-day funding — merchants funded faster without mid-shift batching
- +3 more outcomes
Companies that use Merchant e-Solutions
Customer profileSegments6 records
Ideal customer profiles6 records
Merchant e-Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
Merchant e-Solutions partnerships and signals
Strategic signalScale indicators4 records
Recent moves7 records
Expansion highlights6 records
Merchant e-Solutions competitors and assessment
Company assessmentBroad incumbents
- Stripe: Dominant API-first payment platform serving developers, platforms, and enterprises globally. The primary competitor to MerchantE's API-first gateway and embedded payments strategy; broader geographic footprint and developer mind share.
- Adyen: Global full-stack payment platform with unified acquiring, gateway, and optimization. Comparable end-to-end payment lifecycle offering but with stronger international footprint and enterprise brand.
- Global Payments: Major payment processor and acquirer serving merchants, financial institutions, and software partners globally. Overlaps with MerchantE's FI/ISO and merchant acquiring capabilities; vastly larger scale.
- PayPal (Braintree): Global payments incumbent offering merchant acquiring through Braintree with extensive developer APIs. Comparable gateway/acquiring capability with stronger consumer brand and global reach.
- Fiserv: Large incumbent merchant acquiring and processing provider serving banks, ISOs, and merchants of all sizes. Comparable ISO partnership program and acquiring infrastructure; broader portfolio includes banking and financial services software.
- Block (Square): Multi-product commerce platform providing merchant acquiring, hardware, and embedded payments through Square, Cash App, and Banking-as-a-Service. Overlaps with MerchantE's in-person, online, and embedded payment capabilities.
Direct peers
- North (formerly North American Bancard): U.S. payment processor and ISO partner program with transparent pricing and PayFac-as-a-Service offerings. Comparable business model targeting ISOs, ISVs, and mid-market merchants with API-based infrastructure.
- Sphere: Embedded payments and PayFac infrastructure platform acquired Payrix. Directly competes with MerchantE in serving platforms, ISVs, and software companies that want to own payments under their brand.
- Stax (formerly Fattmerchant): Subscription-based payment processor serving SMBs, ISOs, and ISVs with interchange-plus pricing transparency. Comparable to MerchantE's ISO program and transparent pricing positioning in the mid-market.
- Finix: PayFac-as-a-Service infrastructure provider offering sub-merchant onboarding, risk management, and settlement APIs. Directly comparable to MerchantE's PayFac infrastructure with similar API-first architecture and target ISV/platform customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Merchant e-Solutions social profiles
Digital presenceMerchant e-Solutions compliance and trust
Trust signalCompliance6 records
Merchant e-Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Merchant e-Solutions leadership team
Management profileNumber of profiles
Profiles2 records
Merchant e-Solutions funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Merchant e-Solutions M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Merchant e-Solutions
What does Merchant e-Solutions do?
Merchant e-Solutions (MerchantE) is a full-stack payment infrastructure provider that enables merchants, ISVs, PayFacs, ISOs, financial institutions, and franchise systems to accept, process, settle, and optimize payments across card-present, card-not-present, digital wallet, and ACH channels. The platform combines cloud-native acquiring with RESTful APIs, real-time authorization, next-day funding, and a suite of developer tools for embedded payments.
Is Merchant e-Solutions a public or private company?
Merchant e-Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Merchant e-Solutions founded?
Merchant e-Solutions was founded in 1999. It employs 251 to 500 people.
Where is Merchant e-Solutions based?
Merchant e-Solutions is headquartered in Redwood City, United States, in the North America region.
How does Merchant e-Solutions make money?
Four revenue lines are on record. Payment Processing / Transaction Fees are the primary driver. The others are ISV / Platform Embed Revenue, franchise / Multi-location Programs and financial Institution / White-label Acquiring.
Who are Merchant e-Solutions's main competitors?
Broad incumbents on record are Stripe, Adyen, Global Payments, PayPal (Braintree), Fiserv and Block (Square). Direct peers are North (formerly North American Bancard), Sphere, Stax (formerly Fattmerchant) and Finix.
Does Merchant e-Solutions have an API?
Yes. MerchantE provides a comprehensive suite of REST APIs enabling developers to build payment integrations. Available APIs include: Payment Gateway API for processing payments securely, Account Updater Service for keeping card details up-to-date automatically for recurring payments, Partner to Portal API for seamless partner onboarding and management, Hosted Payments for pre-built payment pages for quick checkout, Split Funding API for distributing payments across multiple recipients, Batch API for processing bulk transactions efficiently, Sub-Merchant API for managing sub-merchant accounts for marketplace platforms, and Reporting API for accessing detailed transaction reports and analytics data. APIs support card-present and card-not-present transactions, digital wallets (Apple Pay, Google Pay), ACH and bank transfers, recurring billing, split payments, marketplace payouts, and multi-currency. Documentation is available via downloadable PDF specifications. Developer documentation is at www.merchante.com/developer-portal.
What industry is Merchant e-Solutions in?
Merchant e-Solutions's product category is Payment Processing & Acquiring Infrastructure. Its primary akta.pro industry code is FSAMABAA, Integrated Payment Processors (PSP/Acquirer), with a secondary code of FSAMABAF, Marketplace / Platform Acquiring (PayFac & Sub-Merchant Management). Its NAICS code is 522320.