Audatex USA

What Audatex USA does

Audatex USA, founded in 1985 and headquartered in Irving, Texas, is a vehicle claims and collision estimating software brand operating as part of Solera's portfolio of insurance and automotive solutions. The company provides an end-to-end AI-powered claims management platform covering First Notice of Loss, triage, total-loss valuation, repair estimating, parts procurement, settlement, and analytics. Core products include Qapter Intelligent Estimating (AI-driven computer vision that generates line-by-line repair estimates from damage photos), AudaVIN (mobile VIN decoding from manufacturer build sheets), Intelligent Triage (AI-based total-loss classification from customer photos), Guided Image Capture, Autosource and Typical Market Value (proprietary vehicle valuation databases), AutoFocus (body shop management), APU Parts Procurement, Direct-Hit diagnostics, and Sustainable Estimatics (ISO 14001-certified emissions tracking). Sub-brands within the Solera portfolio extended under the Audatex umbrella include LYNX Services, HyperQuest, XpertCX Solutions Suite, Identifix, APU Solutions, and Vehicle Valuations.

Name

Audatex USA

Legal name

Audatex USA

Website

https://audatex.us

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Audatex USA, a Solera brand, provides AI-powered vehicle claims management software for insurance carriers and repair shops, spanning FNOL, damage estimation, valuation, parts procurement, settlement, and analytics.

Ownership category

akta.pro rank

Product category

Insurance Claims Management Software

NAICS

Claims Adjusting (524291)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Claims Management & Digital FNOL Platforms (FSAGAGAC)

Keywords

• Claims management software
• Collision estimating
• Vehicle valuation
• Automotive estimating
• Insurance software

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Enterprise Software Licensing: B2B SaaS licensing model providing claims management software solutions to insurance carriers, repair shops, and automotive service providers. Solutions include estimating, valuation, triage, and settlement services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Audatex USA, operating as a brand under Solera, provides an AI-powered end-to-end vehicle claims management and collision estimating software platform for insurance carriers, repair shops, body shops, and automotive service providers. The platform spans the full claims lifecycle from First Notice of Loss (FNOL), triage, and total-loss valuation through estimating, parts procurement, repair tracking, settlement services, subrogation, and analytics. Core offerings include AI-driven estimating (Qapter), VIN decoding, market valuation, and managed repair services built on a proprietary database of petabytes of vehicle data, billions of damage images, and trillions of parts numbers.

Product overview

Audatex USA operates as a product brand under Solera Holdings, offering an end-to-end AI-powered vehicle claims management platform. The core products include Qapter Intelligent Estimating (AI-powered damage assessment and repair estimates), AudaVIN (VIN decoding), and vehicle valuation solutions (Typical Market Value, Vehicle Market Value, Total Loss Valuations). Supporting services span the entire claims lifecycle: First Notice of Loss (FNOL Contact Center, Intelligent Triage, Guided Image Capture), Repair (AutoFocus shop management, AutoWatch repair status tracking, APU parts procurement, Direct-Hit diagnostics), Settlement (Subrogation, Desk Review, Managed Repair, Diminished Value), and Analytics. The portfolio also includes sub-brands LYNX Services, HyperQuest, Identifix, and XpertCX Solutions Suite for BPO services, plus Sustainable Estimatics for emissions tracking. The platform is built on petabytes of data, millions of global historical claims, billions of images, and extensive parts databases.

Differentiator

Problem solved

Functional benefit

Products and services

• Qapter Intelligent Estimating AI-powered estimating solution that produces automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos; for insurance carriers, repair shops, and adjusters.
• AudaVIN | VIN Decode Retrieves vehicle DNA from manufacturers' build sheet data by capturing the VIN via a mobile phone camera; used for accurate vehicle identification in claims workflows.
• Intelligent Triage AI-powered solution that assesses whether a vehicle is a total loss or repairable using expert analysis from First Notice of Loss with customer-submitted photos; for insurance carriers.
• Typical Market Value Vehicle valuation solution leveraging a large proprietary database to obtain fast vehicle valuation reports with OE detail for decision-making; for insurance carriers and adjusters.
• Autosource | Vehicle Market Value Provides reliable, local, and fair vehicle market values fueled by an extensive proprietary database; for insurance carriers and adjusters handling total loss and settlement.
• Total Loss Specialty Valuations Extensive range of manually conducted Total Loss Valuation Services for specialty vehicles including boats, farm equipment, and RVs; for insurance carriers handling non-standard total losses.
• Total Loss Valuations Vehicle database-enabled service providing reliable, regionally adjusted, fair-market valuations of total losses; for insurance carriers.
• XpertEstimate Turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates; for insurance carriers.
• AutoFocus Body Shop Management Software that simplifies inventory administration, parts ordering, and schedule tracking; for collision repair shops and body shops.
• AutoWatch | Repair Status Solution enabling repair technicians to upload vehicle photos and repair status for customers to view at any time; for body shops and insurance carriers' customers.
• APU | Parts Procurement Parts procurement solution providing access to up-to-date parts quotes and guaranteed quality for aftermarket, recycled, and alternate OE parts; for repair shops and insurance carriers.
• Direct-Hit

Quantifiable outcome

• Projected CAGR of 7.90% in Auto Collision Estimating Software market from 2020 to 2033
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature7 records

Scale indicators4 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• CCC Intelligent Solutions: Closest direct competitor in US auto claims estimating, valuation, and repair workflow software; serves the same insurance carriers and repair shops with an overlapping AI-driven estimating and triage roadmap.
• Mitchell International: Long-standing competitor in auto physical-damage claims management, estimating, and parts/labor databases; targets the same carrier and repair-shop customers as Audatex.

Broad incumbents

• Solera Holdings: Parent company and broader portfolio operator; competes across the same auto claims space through sister brands (Identifix, APU, LYNX, HyperQuest) and effectively sets Audatex's strategic context.
• Guidewire Software: Core insurance platform vendor (claims, underwriting, billing); a complementary/competing technology layer for the same carrier buyers that consume Audatex estimating.
• Verisk: Data analytics and insurance-industry software provider with property/casualty claims offerings; competes adjacently in carrier analytics and underwriting-data while serving the same insurers.

Emerging players

• Tractable: AI computer-vision vendor for auto and property damage assessment; competes head-to-head with Audatex's Qapter and Intelligent Triage with a pure-AI, asset-light model.
• Snapsheet: Digital auto claims management platform offering virtual appraisals and appraisal-as-a-service; overlaps with Audatex's XpertEstimate and FNOL offerings for mid-market carriers.
• Claim Genius: AI-driven auto damage estimating and photo-based FNOL triage; competes for the same AI-estimating workflow that Audatex's Qapter product targets.

Others

• Copart: Online auto auction company that sits downstream of Audatex's total-loss valuation output; comparable ecosystem participant whose demand is correlated with Audatex-driven total-loss decisions.
• IAA (Insurance Auto Auctions): Salvage and total-loss vehicle auctioneer, now part of RB Global; complementary rather than directly competitive, but tied to the same total-loss workflow that Audatex's valuations feed into.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCz_dxPHk-6lJDUiQqLW4dCw
• Facebookfacebook.com/Audatex.asoleracompany
• LinkedInlinkedin.com/company/audatex-a-solera-company
• Xx.com/Audatex_US

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audatex USA