What CCC Intelligent Solutions does

CCC Intelligent Solutions (NASDAQ: CCC) is a public SaaS company founded in 1980 and headquartered in Chicago that builds software, data, and AI services for the U.S. property-and-casualty auto insurance economy. Its core technology, the CCC IX Cloud, is an event-driven AI platform trained on more than $1 trillion in historical claims data that powers three market-facing product suites: CCC ONE for collision repairers (estimating, repair planning, parts ordering, shop management, consumer engagement, and payments); CCC for Insurance for P&C carriers (auto physical damage, casualty, subrogation, and enterprise payments); and CCC OEM Net for automakers (certified-network management, parts programs, analytics, and the newly launched OEM Link Network). Revenue is generated primarily through quote-based subscription contracts across insurers, repairers, OEMs, and parts suppliers, augmented by transaction fees on parts ordering ($20B processed in 2024), embedded payments, and consumer financing — reaching 300+ insurers, 30,500+ repairers, 12 of the top 15 OEMs, and 5,000+ parts suppliers via a network of 35,000+ connected businesses.

The company sells predominantly through enterprise field sales to insurance carriers and OEMs, with direct and self-serve motion to repairers via CCC ONE Mobile and cccone.com, and ecosystem-led distribution through 200+ technology and data partners (Guidewire, Verisk, Duck Creek, Experian, Xplor Pay, Sunbit). FY2025 revenue was $1.057B (+12% YoY) with $436M adjusted EBITDA and $254.5M free cash flow, and AI-based solutions contributed roughly $100M (≈10% of revenue, ≈one-third of YoY growth). In July 2025, CCC completed the $674.3M acquisition of EvolutionIQ to extend AI-driven claims guidance into disability, workers' compensation, and casualty lines, expanding addressable market to approximately $35B globally. The company also operates a China business led by an SVP & GM, and trades at roughly $3.01B market capitalization with ~95.79% institutional ownership.

Near-term governance and capital-structure dynamics shape the equity story: Moody's affirms a B1 corporate family rating with stable outlook (pro forma debt/EBITDA at 6.3x after a $300M term loan add-on), Advent International fully exited via secondary offering in November 2025, the company authorized a $500M share repurchase (including $300M accelerated ASR) in December 2025, and a U.S. ITC Section 337 investigation (instituted March 10, 2026) names CCC alongside Mitchell International over GM design-patent claims on aftermarket parts. Leadership turnover included the May 2026 departure of CFO Brian Herb (Rodney Christo appointed Interim CFO) and the February 2026 appointment of Josh Valdez as Chief Product Officer.

Name

CCC Intelligent Solutions

Legal name

CCC Intelligent Solutions Inc.

Website

https://cccis.com

Company type

Public

Founded year

1980

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CCC Intelligent Solutions is a public SaaS company that provides AI-driven claims, estimating, repair, parts, and payments software to 300+ P&C insurers, 30,500+ collision repair shops, 12 of the top 15 OEMs, and 5,000+ parts suppliers via its CCC IX Cloud platform.

Ownership category

akta.pro rank

Product category

Insurance Claims Management Software

NAICS

Computer Systems Design Services (541512), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cross-Asset / Multi-Product CCPs (FSAFAFAG)

akta.pro secondary industry

Interoperable / Linked CCP Networks (FSAFAFAI)

Keywords

• Claims management software
• Insurance technology
• Collision repair software
• AI claims processing
• OEM certification platform

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription SaaS (CCC ONE, CCC for Insurance, OEM Net): Recurring subscription revenue from cloud-based SaaS platforms across repair shops, insurance carriers, OEMs, and parts suppliers. Reported FY2025 revenue of $1.057B (12% YoY growth), FY2026 guidance $1.147–$1.163B (~9–10% growth), with AI-based solutions contributing approximately $100M annually (~10% of revenue).
2. Transaction-based Services: Transaction-fee revenue from facilitating over $100B in annual commerce across the platform — including parts ordering (27.5M parts quoted daily; $20B parts orders processed in 2024), claims processing (18M+ annually), and embedded payments/financing.
3. Embedded Consumer Financing (Sunbit integration): Embedded financing integration within CCC ONE platform, enabling collision repair shops to offer consumer payment options for repair costs and deductibles — addressing the ~25% of self-pay repairs on CCC ONE.
4. EvolutionIQ / Casualty & Workers' Comp AI Claims Guidance: Revenue from EvolutionIQ acquisition (completed July 2025 for $674.3M) expanding CCC's addressable market to ~$35B globally across disability, workers' compensation, and auto-casualty lines via AI-driven claims guidance.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

CCC Intelligent Solutions provides an AI-powered, event-driven SaaS platform (CCC IX Cloud) that integrates data, AI, and ecosystem connections across the P&C insurance economy. Its market-facing solutions serve insurance carriers (claims processing), collision repairers (estimating and shop management), auto manufacturers (OEM certification and parts programs), and parts suppliers (parts network). The platform processes 18M+ claims annually and connects 35,000+ businesses across the auto claims and repair ecosystem.

Product overview

CCC Intelligent Solutions offers a unified platform-plus-modules architecture centered on the CCC IX Cloud™, its AI-powered, event-driven core technology platform. The IX Cloud powers three primary market-facing industry solutions: (1) CCC ONE, the total repair platform for collision repairers that bundles estimating, repair solutions, diagnostics, consumer engagement, shop management, parts ordering, and shop payments; (2) CCC for Insurance, the intelligent claims platform for insurance carriers spanning Auto Physical Damage (APD), Casualty, Subrogation, and Enterprise Payments; and (3) CCC OEM Net (including the new CCC OEM Link Network), which serves auto manufacturers with certified network management, parts programs, analytics, and payments. Acquired capabilities such as EvolutionIQ extend AI-driven claims guidance into casualty and workers' compensation. Supporting solutions include CCC Parts Network, Pinnacle Yard Management (for recyclers), CCC Quick View (virtual vehicle inspection), and a broad partner ecosystem with 200+ providers across 35,000+ businesses in the P&C insurance economy.

Differentiator

Problem solved

Functional benefit

Brands

• CCC ONE: Total repair platform for collision repair shops integrating estimating, shop management, parts, and consumer engagement
• CCC IX Cloud
• CCC OEM NET
• Pinnacle Yard Management
• Carwise.com

Products and services

• CCC IX Cloud Platform Core technology platform integrating data and AI across the ecosystem using an event-driven architecture to power real-time decision-making and automation across the P&C insurance economy.
• CCC ONE Total repair platform for collision repair shops integrating estimating, repair solutions, diagnostics, consumer engagement, shop management, parts ordering, and shop payments into a single system.
• CCC for Insurance Intelligent claims platform for P&C insurance carriers spanning Auto Physical Damage (APD), Casualty, Subrogation, and Enterprise Payments; serving 300+ auto insurers.
• CCC OEM Net Solution suite for automakers to manage certified collision repair networks, expand parts performance, and deliver repair and diagnostics data; serves 12 of top 15 OEMs.
• CCC OEM Link Network Platform designed to support OEM collision certification programs, managing certified collision repair network operations, shop audits, billing, and communications with approximately 2,000 certified repair facilities.
• CCC Quick View AI-enabled photo analysis tool that assists auto insurers in assessing vehicle conditions remotely via mobile, enabling faster underwriting decisions without in-person inspection.
• EvolutionIQ AI-driven claims guidance and AI Synthesis platform for disability, workers' compensation, and auto-casualty insurance lines; adds AI Synthesis and Claims Guidance to CCC's Third-Party Auto Casualty offering.
• Pinnacle Yard Management Yard management solution for recyclers managing operations from auction to crush in one place; includes parts processing workflow, reporting on yard health, and customizable dashboards.

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability14 records

Feature8 records

Partnerships

28 partnerships are on record, tiered moderate and flagship.

• SunbitmoderateTechnology or Integration · 1 April 2026Sunbit's consumer financing integrated into CCC ONE platform, enabling collision repair shops to offer embedded payment options for repair costs and insurance deductibles; targets the 25% of self-pay repairs on CCC ONE.
• John SchweitzermoderateOthers · 2 March 2026CCC appointed John Schweitzer to its Board of Directors. Schweitzer brings over three decades of enterprise technology leadership from Salesforce (EVP Sales leading Informatica business), Informatica, and SAP.
• Collision Repair Education Foundation (CREF)moderateStrategic or Co-development Partner · 10 February 2026Co-developed Future Collision Repair Workforce Study; joint findings publication.
• NissanflagshipOEM/ Whitelabel/ Licensing Partner · 8 January 2026Nissan became the first automaker to join CCC's OEM Link Network. Under the partnership, CCC manages Nissan's Certified Collision Repair Network of approximately 2,000 facilities across the U.S., handling shop audits, billing, and communications.
• OEC RepairLogicmoderateTechnology or Integration · 3 November 2025OEC RepairLogic integrated into CCC ONE collision repair platform, with rollout expected in early 2026, enhancing repair planning and documentation.
• Opus IVSmoderateTechnology or Integration · 30 October 2025CCC expanded partnership with Opus IVS to deliver ADAS insights to collision repairers; integration with Opus IVS ADAS Map provides advanced driver-assistance systems data for repair planning.
• KineticmoderateTechnology or Integration · 29 October 2025Kinetic added to CCC Diagnostics Network to enhance diagnostics and calibration workflows in repair facilities.
• REVVmoderateTechnology or Integration · 22 October 2025REVV added to CCC Diagnostics Network; integration enhances diagnostics and calibration workflow support.
• Elitek Vehicle Services (LKQ)moderateTechnology or Integration · 11 August 2025CCC expanded its Elitek integration to include sublet services in CCC ONE, enabling collision repair shops to automatically capture service documentation from Elitek's mobile sublet services; no additional cost for existing customers.
• Barak EilammoderateOthers · 15 July 2025CCC appointed Barak Eilam (tech leader) to its Board of Directors.
• EvolutionIQflagshipStrategic or Co-development Partner · 1 July 2025CCC completed the $674.3M acquisition of EvolutionIQ in July 2025 to expand AI-driven claims guidance capabilities into disability, workers' compensation, and casualty markets, expanding TAM to ~$35B globally.
• Collision Repair Education Foundation (CREF)moderateGTM or Marketing PartnerCCC and CREF published Future of Collision Repair Workforce Study surveying 475 students and graduates; CCC provides CCC ONE Estimating software access to every CREF member school; expanded on $75M+ in in-kind donations since 2011.
• World Economic ForummoderateStrategic or Co-development PartnerCCC partners with the World Economic Forum to help shape the responsible and purposeful use of AI in the P&C insurance economy.
• 3MmoderateTechnology or IntegrationCCC ecosystem partner with featured partner profile video; integration in collision repair workflows.
• AgeromoderateTechnology or IntegrationCCC ecosystem partner providing towing and roadside services integration for the auto claims ecosystem.
• CopartmoderateTechnology or IntegrationSalvage auction partner in the CCC ecosystem for total-loss vehicle handling.
• IAAmoderateTechnology or IntegrationSalvage auction partner in the CCC ecosystem for total-loss vehicle handling.
• CorpaymoderateTechnology or IntegrationPayments partner in the CCC ecosystem.
• DealertrackmoderateTechnology or IntegrationDealer technology integration partner in the CCC ecosystem.
• Duck CreekmoderateTechnology or IntegrationInsurance core systems integration partner in the CCC ecosystem.
• ExperianmoderateTechnology or IntegrationData partner in the CCC ecosystem for credit and vehicle history data.
• GuidewireflagshipTechnology or IntegrationInsurance core systems integration partner; featured partner profile with Gregg Rabenhold, Solutions Alliance Manager, Guidewire Software.
• VeriskflagshipTechnology or IntegrationIndustry data and analytics integration partner in the CCC ecosystem for property/casualty insurance workflows.
• WeGoLook (Crawford & Company)moderateTechnology or IntegrationProperty inspection and field services integration partner; featured partner profile video.
• Xplor Pay (Clearent)moderateTechnology or IntegrationIntegrated payments partner; offers text-to-pay and surcharge protection features in CCC ONE; requires separate merchant agreement (Xplor Pay / Clearent is third-party processor, not a CCC company).
• MOTORmoderateTechnology or IntegrationVehicle specification data partner in the CCC ecosystem.
• asTech (Repairify)moderateTechnology or IntegrationRemote diagnostics integration partner; featured partner profile video.
• InsureSoftmoderateTechnology or IntegrationInsurance software integration partner in the CCC ecosystem.

Scale indicators33 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Verisk Analytics: Industry data and analytics incumbent serving P&C insurers with claims, underwriting, and fraud data. Operates CCC's IX Cloud ecosystem as a partner but competes broadly in the insurance-analytics layer where CCC's AI claims guidance is positioned.
• Duck Creek Technologies: Insurance core systems SaaS provider (now part of Vista Equity). Competes with CCC in the carrier technology stack via Duck Creek Claims and partners through the CCC IX Cloud ecosystem.
• LexisNexis Risk Solutions: Data and analytics provider for P&C insurance underwriting and claims. Competes indirectly with CCC's data moat through vehicle history, claims, and fraud data used by the same insurance carriers.
• Guidewire Software: Insurance core-systems incumbent (PolicyCenter, ClaimCenter, BillingCenter). Partners with CCC via IX Cloud ecosystem integrations but competes for the same insurer technology budgets; relevant to CCC's broader insurtech platform comparison.

Others

• IAA (Insurance Auto Auctions): Salvage auction partner integrated with CCC for total-loss workflows. Adjacent ecosystem participant in the auto-insurance economy rather than a software peer.
• Copart: Salvage auction partner in CCC's ecosystem for total-loss vehicle handling. Functions as an ecosystem participant in the same auto-claims value chain rather than a direct software competitor.

Emerging players

• Tractable: AI-native computer-vision vendor for auto claims damage assessment. Competes with CCC's predictive AI and CCC Quick View capabilities as an emerging alternative for insurers prioritizing pure-AI point solutions over CCC's full-stack platform.
• Snapsheet: Cloud-native auto claims management platform offering app-based FNOL and virtual estimating. Overlaps with CCC's APD and CCC Quick View offerings as an emerging, more narrowly focused competitor in the auto-claims software space.

Direct peers

• Mitchell International: Direct competitor in collision repair estimating, P&C claims management, and shop workflows. Named alongside CCC as the two dominant estimating platforms in the ITC 337-TA-1491 investigation and cited by Verisk/CCC ecosystem commentary as the other half of the U.S. duopoly.
• Solera Holdings: Closely comparable auto-claims and repair software provider covering estimating, parts, and shop management across global markets. Competes head-to-head with CCC ONE in collision repair and adjacent to CCC for Insurance in carrier workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/CCCInfoServices
• Facebookfacebook.com/CCCIS

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds9 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCC Intelligent Solutions