Firmoo Online Optical Store
Firmoo is a direct-to-consumer online eyewear retailer selling affordable prescription eyeglasses and sunglasses through 13 country-specific e-commerce sites, targeting individual consumers (Women, Men, Kids, Seniors, Sports, and Digital Device Users) with virtual try-on, lens customization, and BOGO promotional pricing.
- Company typePrivate
- Founded2009
- HeadquartersYubei, China
- Headcount251–500
- GTM typeB2C
- OfferingHardware or Manufacturing
What Firmoo Online Optical Store does
Firmoo Online Optical Store is a direct-to-consumer online eyewear retailer that sells prescription eyeglasses and sunglasses at substantially lower price points than traditional optometrists, with frames starting at $4.95-$8.99 for budget styles and ranging up to $39.99 for premium sunglasses. The platform is built around a self-serve e-commerce flow that includes a virtual try-on tool (webcam or uploaded photo), an online prescription upload system, and detailed lens customization covering single vision, progressive, blue-light blocking, photochromic, and Transitions lens options, plus proprietary Goldora lenses. The catalog spans thousands of frames organized into themed collections (Softpunk, Baddie, Stella, Gentle, Glitter, Joyland, Y2K, Bay, Galaxy, Flora, Me-Meow, Zodiac, Airy, Retro Flair, Plaid Fusion) across materials including TR, acetate, metal, and mixed constructions.
The business operates exclusively through its own e-commerce websites, with 13 country-specific localized domains serving the US, UK, Germany, Australia, Canada, Sweden, Hungary, Spain, Italy, France, Mexico, Portugal, and Chile, supported by multi-currency checkout. Revenue is generated from one-time eyeglass and sunglass purchases, lens index upgrades, premium coatings and specialty lenses, and accessories, with no subscription or recurring component. Pricing is highly promotional and anchored by a BOGO25 promotion (Buy One Get One with 25% off lenses), a $4.95 new customer offer, and free standard shipping on orders over $79. Customer acquisition is product-led, supplemented by an active social media presence (Facebook, Instagram, YouTube, TikTok, Pinterest, Twitter, WhatsApp), a YouTube Review Cooperation influencer program, an email newsletter, and a customer Referral & Reward program.
Firmoo's customer base consists entirely of individual consumers segmented into Women, Men, Kids, Seniors, Sports Enthusiasts, and Digital Device Users. Post-purchase support includes a 60-day return and exchange policy, a 365-day warranty covering defects, 24/7 live chat, FSA/HSA payment acceptance, and US phone support (1-855-487-6006). The company is privately held, discloses no funding history or management team, and operates without physical retail locations or third-party resellers.
Firmoo Online Optical Store firmographics
Firmographics- Name
- Firmoo Online Optical Store
- Legal name
- Firmoo Online Optical Store
- Website
- https://firmoo.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Firmoo is a direct-to-consumer online eyewear retailer selling affordable prescription eyeglasses and sunglasses through 13 country-specific e-commerce sites, targeting individual consumers (Women, Men, Kids, Seniors, Sports, and Digital Device Users) with virtual try-on, lens customization, and BOGO promotional pricing.
- Ownership category
- akta.pro rank
Firmoo Online Optical Store industry classification
Industry- Product category
- Online Prescription Eyewear Retail
- NAICS
- Optical Goods Retailers (45613)
- SIC
- Ophthalmic Goods (3851)
- akta.pro primary industry
- Prescription Eyewear Frames (Optical) (CRAAAKAA)
- akta.pro secondary industry
- Optical Dispensing & Eyewear Retail (Glasses/Frames/Lenses) (HLAKAKAL)
Keywords
Where Firmoo Online Optical Store is headquartered
LocationHeadquarters
- HQ city
- Yubei
- HQ country
- China
- HQ region
- Asia
Offices13 records
Markets served
Firmoo Online Optical Store business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Marketing or Sales, Operations, Personnel, Technology or R&D
Revenue model
- Eyeglass Sales: One-time purchase revenue from selling prescription eyeglass frames with integrated lenses. Customers select frames and customize lens type (single vision, progressive, blue-light blocking, photochromic). Upsell opportunities include lens upgrades, premium coatings, and Transitions lenses.
- Sunglass Sales: One-time purchase revenue from non-prescription and prescription sunglasses including polarized and clip-on options.
- Lens Upgrades and Add-ons: Revenue from lens index upgrades (thinner lenses for stronger prescriptions), premium coatings (anti-scratch, anti-reflective), and specialty lenses (Goldora, Transitions).
- Accessories: Sales of glasses accessories including cases, cleaning cloths, and eyewear care products.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Budget Frames ($6.99-$21.99) |
| Unit Pricing | Pay-as-you-go | Mid-Range Frames ($22-$30.99) |
| Unit Pricing | Pay-as-you-go | Premium Sunglasses ($37.99-$39.99) |
| Unit Pricing | Pay-as-you-go | Lens Upgrades |
| Transaction based/ take rate | Pay-as-you-go | BOGO Promotion |
| Unit Pricing | Pay-as-you-go | New Customer Special |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels11 records
Firmoo Online Optical Store product offering
Product offeringCore offering
Firmoo is a direct-to-consumer online retailer of prescription eyeglasses and sunglasses, offering thousands of frames across diverse themed collections with customizable lenses (single vision, progressive, blue-light blocking, photochromic, and Transitions). Customers browse frames on the website, use a virtual try-on tool to preview fit, upload prescriptions, and complete purchases with lens upgrades and add-ons. Orders ship globally with a 60-day return policy and 365-day warranty.
Product overview
Firmoo Online Optical Store is an e-commerce eyewear retailer offering a comprehensive portfolio of prescription eyeglasses, sunglasses, and lens options. The product lineup centers on prescription eyeglasses and sunglasses as the core offerings, supplemented by specialized lenses including blue-light blocking glasses, progressive lenses, photochromic lenses, Transitions brand lenses, and Goldora lenses. The company also offers sports glasses and clip-on sunglasses as sub-brands. Firmoo organizes its products into themed collections including Softpunk, Baddie, Stella, Gentle, Glitter, Joyland, and Y2K. Key features include a virtual try-on tool that allows customers to virtually test frames using their webcam or uploaded photos. The platform is accessible via desktop and mobile with localized versions for multiple countries including UK, Germany, Australia, Canada, Sweden, Hungary, Spain, Italy, France, Mexico, Portugal, and Chile.
Differentiator
Problem solved
Functional benefit
Brands
- Firmoo: Online eyewear store for affordable prescription glasses and sunglasses
Products and services
- Prescription Eyeglasses Prescription eyeglasses for women, men, kids, and seniors, with frames in TR, metal, acetate, and mixed materials, customizable with single vision or progressive lenses and optional blue-light, photochromic, or premium coatings.
- Sunglasses Non-prescription and prescription sunglasses including polarized, clip-on, and photochromic options for women and men, designed for UV protection and fashion use.
- Blue-Light Blocking Glasses Computer glasses with blue-light filtering lenses to reduce eye strain, headaches, and sleep disruption from extended digital screen exposure.
- Progressive Glasses Progressive lenses providing multiple vision zones for distance, intermediate, and near vision without visible bifocal lines.
- Photochromic Glasses Lenses that automatically darken when exposed to sunlight and clear up indoors, providing UV protection combined with vision correction.
- Polarized Sunglasses Sunglasses featuring polarized lenses to reduce glare from reflective surfaces, available in non-prescription and prescription configurations.
- Sports Glasses Athletic eyewear designed for sports and active use with impact-resistant frames, available with prescription lens customization.
- Clip-On Sunglasses Magnetic or clip-on sunglasses that attach to regular prescription glasses to provide UV protection without requiring a separate pair.
- Prescription Sunglasses Sunglasses integrated with prescription lenses, combining vision correction with UV protection in a single pair.
Quantifiable outcome
- 60-day satisfaction guarantee with free returns and exchanges
- +3 more outcomes
Companies that use Firmoo Online Optical Store
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles2 records
Firmoo Online Optical Store technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Firmoo Online Optical Store partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Transitions OpticalcoreTransitions is a featured lens brand on Firmoo, offering photochromic lenses that darken in sunlight. Firmoo promotes Transitions lenses as a premium lens option, integrated into their online ordering system with customization options.
- Goldora (Proprietary Lens Brand)coreGoldora is Firmoo's proprietary lens brand, positioned as a specialty lens option. The lens is featured as a key product differentiator with dedicated marketing and collection pages.
- FSA/HSA Payment NetworkscoreIntegration with FSA and HSA benefit networks enabling customers to use pre-tax healthcare dollars for prescription eyewear purchases. Supports direct card payments and reimbursement claim workflows.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Firmoo Online Optical Store competitors and assessment
Company assessmentDirect peers
- Zenni Optical: Online-only DTC prescription eyewear retailer competing directly with Firmoo on price, frame selection, and virtual try-on. Zenni is widely regarded as the budget online eyewear leader and most comparable in positioning and SKU breadth.
- EyeBuyDirect: Direct-to-consumer online prescription glasses and sunglasses retailer targeting the same value-conscious buyer as Firmoo with similar BOGO mechanics, virtual try-on, and lens customization options.
- GlassesUSA: Online eyewear retailer offering prescription glasses, sunglasses, and contacts with strong promotional pricing. Overlaps with Firmoo on D2C prescription eyewear, lens upgrades, and contact lens expansion.
- Warby Parker: Pioneer D2C eyewear brand with home try-on and now extensive retail footprint. Direct competitor in prescription eyewear online, though positioned more premium and brand-forward than Firmoo's value play.
- Coastal.com: Online prescription eyewear retailer with international presence and similar promotional mechanics. Comparable to Firmoo in targeting the affordable, online-first prescription eyewear buyer across multiple geographies.
- Clearly: Online eyewear and contact lens retailer (formerly Clearly Contacts) with international reach, particularly in Canada, Australia, and the UK. Comparable to Firmoo in DTC optical retail and multi-country operations.
Emerging players
- Pair Eyewear: DTC eyewear brand built around customizable, snap-on top frames. Competes with Firmoo on personalization and fashion-forward collections, but with a more niche, kid/teen-anchored positioning.
- Liingo Eyewear: Online prescription eyewear startup (now part of 1-800 Contacts / KKR) offering home try-on and competitive pricing. Closely comparable D2C playbook to Firmoo, focused on the same digitally native consumer.
- Lensabl: Online eyewear retailer specializing in replacement lenses for existing frames and direct prescription eyewear. Competes with Firmoo in the online lens replacement and affordable new eyewear segment.
Broad incumbents
- EssilorLuxottica: Global eyewear conglomerate owning Ray-Ban, Oakley, LensCrafters, and many optical brands. Broad incumbent across the eyewear value chain; touches Firmoo as a supplier of branded lenses and frames and as a competitor in retail optical.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Firmoo Online Optical Store social profiles
Digital presenceFirmoo Online Optical Store financial estimates
Financial estimateRevenue estimate
Valuation estimate
Firmoo Online Optical Store leadership team
Management profileNumber of profiles
Firmoo Online Optical Store funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Firmoo Online Optical Store M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Firmoo Online Optical Store
What does Firmoo Online Optical Store do?
Firmoo is a direct-to-consumer online retailer of prescription eyeglasses and sunglasses, offering thousands of frames across diverse themed collections with customizable lenses (single vision, progressive, blue-light blocking, photochromic, and Transitions). Customers browse frames on the website, use a virtual try-on tool to preview fit, upload prescriptions, and complete purchases with lens upgrades and add-ons. Orders ship globally with a 60-day return policy and 365-day warranty.
Is Firmoo Online Optical Store a public or private company?
Firmoo Online Optical Store is a private company. It is classified as unknown and is currently operating.
When was Firmoo Online Optical Store founded?
Firmoo Online Optical Store was founded in 2009. It employs 251 to 500 people.
Where is Firmoo Online Optical Store based?
Firmoo Online Optical Store is headquartered in Yubei, China, in the Asia region.
How does Firmoo Online Optical Store make money?
Four revenue lines are on record. Eyeglass Sales are the primary driver. The others are sunglass Sales, lens Upgrades and Add-ons and accessories.
Who are Firmoo Online Optical Store's main competitors?
Direct peers on record are Zenni Optical, EyeBuyDirect, GlassesUSA, Warby Parker, Coastal.com and Clearly. Emerging players are Pair Eyewear, Liingo Eyewear and Lensabl. EssilorLuxottica is listed as a broad incumbent.
Does Firmoo Online Optical Store have an API?
No public API is recorded for Firmoo Online Optical Store.
What industry is Firmoo Online Optical Store in?
Firmoo Online Optical Store's product category is Online Prescription Eyewear Retail. Its primary akta.pro industry code is CRAAAKAA, Prescription Eyewear Frames (Optical), with a secondary code of HLAKAKAL, Optical Dispensing & Eyewear Retail (Glasses/Frames/Lenses). Its NAICS code is 45613 and its SIC code is 3851.