MEDIFOX DAN

What MEDIFOX DAN does

MEDIFOX DAN GmbH is a privately held German software company headquartered in Hildesheim that has provided digital solutions for the nursing and care sector since 1994. The company sells a modular, cloud-based Pflegesoftware platform organised around four core product lines: MD Ambulant (ambulatory/home care services), MD Stationär (residential/inpatient care facilities), MD Therapie (physiotherapy, occupational therapy, speech therapy, podiatry, and Heilpraktiker practices), and MD Jugendhilfe (youth welfare and integration assistance). These core products share a unified database architecture and are extended by add-on modules covering mobile documentation (MD CarePad, MD CareMobile), time tracking (MD Time), time scheduling (Personaleinsatzplanung, KI-Dienstplan), management information systems, digital care documentation, billing administration, family and physician portals (MEDIFOX DAN Connect), HR management (MD Personal by optiVU), eLearning (MD Learning by smartAware), and managed cloud hosting (MD Hosting) in German data centres. The platform supports iOS and Android with offline-first documentation workflows and is integrated with the German Telematikinfrastruktur via KIM messaging and Krankenkassen card readers.

The product surface has been increasingly augmented with proprietary AI capabilities: VEA, a voice-to-documentation assistant; KI-gestützte Tourenplanung, an AI-powered route planner for home visits; KI-Dienstplan, an AI staff scheduling module; computer-vision-based wound measurement; and predictive analytics for patient vital parameters. In 2024 the company integrated adiutaByte, a Fraunhofer Institute AI spin-off, into the group to accelerate these capabilities. MEDIFOX DAN operates a multi-channel go-to-market combining direct field sales, inside sales, a self-serve free trial for MD Therapie, an MD Shop for module add-on purchases, an MD Orbit partner marketplace, and a dedicated advisory team that helps customers secure up to 40% public funding (capped at €12,000 per facility) under Germany's PUEG programme (§8 Abs. 8 SGB XI), with 96% of submitted applications reported as eligible.

The business is monetised primarily through recurring software subscriptions on annual or multi-year contracts (24-month minimum for MD Therapie), supplemented by managed cloud hosting, professional services (implementation management, consulting, training, migration support), and a transaction-fee-based billing service. The company holds DIN EN ISO 9001:2015 certification (valid through 2026–2028), is GDPR-compliant, and reports a base of over 8,000 customers and approximately 100,000 daily users across Germany, with more than 70,000 residents managed in stationary facilities and over 2,500 therapeutic-practice customers.

Name

MEDIFOX DAN

Legal name

MEDIFOX DAN GmbH

Website

https://medifoxdan.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

501–1,000 employees

Short description

MEDIFOX DAN is a German software company providing modular cloud-based care-management software for ambulatory services, residential care facilities, therapeutic practices, and youth welfare organisations across Germany, with integrated AI documentation, scheduling, and billing capabilities.

Ownership category

akta.pro rank

Product category

Healthcare / Nursing Care Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Care management software
• Nursing documentation software
• Ambulatory care software
• Therapy practice management
• Healthcare workforce scheduling

Headquarters

HQ city

Hildesheim

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Subscriptions (MD Ambulant, MD Stationär, MD Therapie, MD Jugendhilfe): Annual or multi-year subscription licensing for the company's core Pflegesoftware products. Tiered modular pricing. Contract duration for MD Therapie is 24 months. Additional modules (CarePad, MD Time, Connect, Hosting, Learning) are add-on subscriptions. Revenue is recurring from a base of over 8,000 customers and nearly 100,000 users.
2. MD Hosting (Managed Cloud Infrastructure): Full outsourced IT infrastructure management including hosting in German data centres, 24/7 monitoring, updates, user management, and technical support. Offered as a monthly flat-rate covering hardware, software, maintenance, and licences. Two packages: Cloud Server Basic and Cloud Server Enterprise.
3. Professional Services (Einführungsmanagement, Consulting, Schulungen): Paid onboarding/project management, implementation consulting, training sessions, and webinars for software introduction. 24/7 customer service is provided post-implementation. Data migration support for software switchers is included in the onboarding service.
4. MD Finance Abrechnungsservice: Billing service for ambulatory care clients, handling invoice submission and accounts receivable processing.
5. MD Personal by optiVU HR Software Subscription: Separate HR management software integrated with MD Ambulant/Stationär, covering recruiting, digital personnel files, contract automation, and reporting. Sold as a standalone subscription.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels12 records

Core offering

MEDIFOX DAN provides modular cloud-based care software (Pflegesoftware) for the German healthcare market, covering ambulatory home care services, stationary/residential nursing facilities, therapeutic practices, and youth welfare organisations. Its portfolio combines documentation, billing, staff scheduling, HR, time tracking, mobile point-of-care capture, and AI-powered features (voice documentation, route optimisation) into an integrated platform, supplemented by managed hosting and a partner ecosystem.

Product overview

MEDIFOX DAN is a modular software platform for the German healthcare market, consisting of four core product lines: MD Ambulant (ambulatory/home care), MD Stationär (inpatient/stationary care), MD Therapie (therapeutic practices), and MD Jugendhilfe (youth welfare services). These core products share a common architecture and are supplemented by add-on modules including MD CarePad (mobile tablet documentation), MD CareMobile (smartphone app), MD Time (time tracking), MEDIFOX DAN Connect (portal for families/physicians), MD Finance (billing service), MD Hosting (cloud IT infrastructure), MD Learning by smartAware (e-learning), and MD Personal by optiVU (HR management). The platform also includes MD Orbit (marketplace/partner network) and VEA (voice assistant for AI-powered speech-to-documentation). With 30 years of experience since founding in 1994, MEDIFOX DAN serves over 8,000 customers and approximately 100,000 users across Germany.

Differentiator

Problem solved

Functional benefit

Brands

• MD Ambulant: Software solution for ambulatory care services and social stations.
• MD Stationär
• MD Therapie
• MD Jugendhilfe
• MD CarePad
• MD CareMobile
• MD Time
• MEDIFOX DAN Connect
• MD Hosting
• MD Learning by smartAware
• MD Personal by optiVU
• MD Orbit
• MD Finance
• VEA
• MediFox CareMobile
• MediFox CarePad
• MediFox time

Products and services

• MD Ambulant Comprehensive modular software for ambulatory/home care services and social stations, combining KI-powered tour planning, mobile documentation, billing, staff scheduling, and controlling in one system. Built for home-care nursing providers coordinating mobile staff across multiple patient visits.
• MD Stationär Software for stationary/inpatient nursing care facilities covering documentation, billing, duty scheduling, and controlling. Includes AI features (KI-Dienstplan) and VEA voice assistant for streamlined nursing workflows in nursing homes managing multiple wards and residents.
• MD Therapie Practice management software for therapeutic practices including physiotherapy, occupational therapy, speech therapy, podology, and Heilpraktiker. Includes scheduling, patient administration, documentation, billing, and controlling. Tiered pricing starting at €44.90/month, with a 4-week free trial and 24-month contracts.
• MD Jugendhilfe Software for youth welfare and integration assistance (Jugend- und Eingliederungshilfe) organisations. Modules cover pedagogy, scheduling, accounting, employee management, and AI-powered scheduling (KI-Dienstplan).
• MD Hosting Managed cloud infrastructure service offering hosting in German data centres, 24/7 monitoring, updates, user management, and technical support as a monthly flat-rate. Includes two packages (Cloud Server Basic, Cloud Server Enterprise) and is sold as a standalone subscription covering hardware, software, maintenance, and licences.
• MD Personal by optiVU Standalone HR management software specifically designed for the nursing sector. Covers job postings, recruiting, digital personnel files, contract creation, FTE reporting, and payroll data preparation. Sold as its own subscription with a direct interface into MD Ambulant and MD Stationär.
• VEA Sprachassistenz (Voice Assistant) AI-powered voice-to-text documentation assistant for nurses. Enables hands-free verbal documentation 'as fast as you speak' and is sold as a new AI feature on MD Ambulant and MD Stationär.
• MD Orbit Marketplace & Partner Platform Partner ecosystem and marketplace platform enabling third-party integrations, connectivity, and a customer benefits portal for the MEDIFOX DAN group. Connects customers with a growing network of integration and reseller partners.
• MD Finance Abrechnungsservice Outsourced billing service for ambulatory care clients, handling invoice data submission to insurance providers and accounts receivable processing for faster payments.
• MD Learning by smartAware Digital eLearning and continuing education platform for care staff, delivered via app with offline access. Covers mandatory training, professional development, and certificate tracking with more than 1,500 learning units.
• MEDIFOX DAN Connect Unified web-based portal connecting family members, care employees, and physicians with access to care data, messaging, and documentation. Accessible via browser without app installation.
• Einführungsmanagement (Implementation Management) Professional implementation management service providing paid project consultants who guide software installation, initial setup, configuration, training, and go-live support, including data migration for switchers.
• MD Wechselservice (Software Migration Service) Dedicated switching/migration service for customers transitioning from competitor Pflegesoftware, covering data transfer, configuration, and training as a contracted onboarding service.
• Pflege-Consulting (Care Consulting) Paid consulting service for care providers covering operational, regulatory, and digital transformation advisory engagements.
• MD CarePad / CareMobile Mobile Documentation iPad and Android smartphone apps enabling offline-capable mobile care documentation at the patient's bedside. Includes camera-based wound measurement with body charts, vital signs capture, medication records, and automatic data synchronization once connectivity is restored.

Quantifiable outcome

• Over 8,000 customers and nearly 100,000 users across all product lines
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability9 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and minor.

• smartAwarecoreTechnology or IntegrationsmartAware provides MD Learning, an eLearning integration with over 1,500 learning units available via app (including offline access). Integrated directly into MD Ambulant and MD Stationär. Covers mandatory training, professional development, and certification tracking for care staff.
• optiVU (MD Personal by optiVU)coreTechnology or IntegrationoptiVU develops MD Personal, a HR management software integrated with MD Ambulant and MD Stationär. Covers the full HR lifecycle: recruiting, digital personnel files, contract automation, FTE reporting, and payroll data preparation. Distributed exclusively through MEDIFOX DAN.
• adiutaBytecoreStrategic or Co-development PartneradiutaByte is a Fraunhofer Institute AI spin-off specialising in AI for workforce and scheduling optimisation. The company was announced as joining the MEDIFOX DAN group to accelerate AI development across the product portfolio (VEA voice assistant, KI-Tourenplanung, KI-Dienstplan).
• ResMedminorOthersResMed is a global sleep and respiratory care company. A ResMed banner is featured on the MEDIFOX DAN website, suggesting a co-marketing or referral relationship in the context of connected care solutions.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• CompuGroup Medical (CGM): One of the largest e-health software providers in Europe, with broad practice, hospital, and pharmacy solutions across Germany. Its scale and reach across multiple healthcare verticals give it the ability to bundle Pflegedienste-adjacent functionality alongside its core physician and hospital offerings, making it the most credible broad-incumbent competitor for MEDIFOX DAN.
• Dedalus Group: A major European healthcare IT group operating across DACH with hospital, diagnostics, and care-coordination software. Comparable to MEDIFOX DAN through its end-to-end care provider coverage and ability to extend ambulatory/residential care functionality deeper into Pflegedienste workflows.

Direct peers

• Medatixx: A leading German practice management software vendor (including for therapy practices and physicians). Directly comparable to MEDIFOX DAN's MD Therapie product line in serving therapeutic practices with scheduling, documentation, billing, and TI/KIM compliance features in Germany.
• Zollsoft (Z/Praxen): A German practice management software company (Z/Praxen, Z/Medisoft, and Z/Sales) targeting therapy practices, physicians, and MVZs. Comparable to MEDIFOX DAN's MD Therapie line through its therapy/practice focus and cloud-native product position, competing directly for therapeutic practice customers.
• Vivendi Software (Connext Group): Care/nursing software provider in the DACH region covering ambulatory and residential care workflows. Overlaps directly with MEDIFOX DAN's MD Ambulant and MD Stationär in serving German Pflegedienste and Einrichtungen with documentation, billing, and scheduling functionality.

Emerging players

• tomedo (docmetric): A cloud-native, Apple-focused practice management software vendor primarily for physicians but increasingly active in therapy and MVZs. Comparable to MEDIFOX DAN's MD Therapie in targeting therapeutic practices with a modern, mobile-first product stance, representing a credible new-edge competitor for greenfield SMB practices.

Others

• HASOMED: A German medical software firm with a focus on medical documentation, rehab, and digital health tooling. Adjacent rather than direct — enables similar digital-documentation themes but is not a head-to-head Pflegesoftware vendor for ambulatory or residential nursing providers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/medifoxdan
• YouTubeyoutube.com/user/MediFoxHildesheim
• Facebookfacebook.com/MEDIFOXDAN
• LinkedInlinkedin.com/company/medifox-dan-gmbh
• Instagraminstagram.com/medifox_dan
• TikToktiktok.com/@medifox.dan

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDIFOX DAN