What M47 Labs does

M47 Labs is a Barcelona-based private AI engineering company founded in 2018 that delivers applied AI products and services to large European enterprises, primarily in insurance, healthcare, assistance, and technology. The company operates through two intertwined engines: a professional services arm (SparkAI consulting, AILabs deep-tech innovation, AITalent staffing) and a portfolio of 10+ proprietary domain-specific products — notably Claims47 (insurance claims automation), DocFraud47 (document fraud detection), DocProc47 (intelligent document processing), MedCod47 (medical coding), Bot47 (omnichannel conversational AI), Rag47 (RAG-based retrieval), Complaints47, Insights47, and Sherpa47 (real-time agent guidance). The products integrate with clients' cloud, on-premise, or hybrid infrastructure across three operational layers: human teams, business processes, and IT systems.

The business model combines project-based AI engineering services (workshop → roadmap → prototype → PoC → scale → continuous improvement) with an emerging subscription/recurring revenue layer tied to the Specialized AI product portfolio. M47 sells through direct enterprise field sales, anchored by named customers including Nestlé, AXA, Foundever, a Top-10 Fortune 500 company, Apple, Indra, Banco Santander, Belvo, and Mutualmedica. The company has 101-250 employees, 90% in technical roles, spanning 40 nationalities, and operates from Barcelona (HQ), Madrid, and Munich following its March 2026 acquisition of German localization firm Loctory. M47 is self-funded with no disclosed venture capital, holds ISO 27001 certification, and is structured as a Spanish Sociedad Limitada under the legal entity M47 LABS & INTERNATIONAL FIDUCIA SL, led by CEO Enric Plana Culubret.

Name

M47 Labs

Legal name

M47 LABS & INTERNATIONAL FIDUCIA SL

Website

https://m47labs.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

101–250 employees

Short description

M47 Labs is a Barcelona-based native AI engineering firm that builds and deploys proprietary applied AI products (Claims47, DocFraud47, MedCod47, Bot47, Rag47, Sherpa47) and AI consulting services for large European enterprises in insurance, healthcare, assistance, and technology verticals.

Ownership category

akta.pro rank

Product category

AI Engineering Services and Specialized AI Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG), LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Data, Analytics & AI Training (BI, Data Engineering, ML/GenAI) (BPAEANAH)

Keywords

• AI engineering services
• Specialized AI products
• Insurance claims automation
• Document fraud detection
• Multilingual AI solutions

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. AI Engineering Services: M47 provides specialized AI engineering services for large enterprises, implementing AI solutions across complex business processes. Revenue is generated through project-based engagements that follow their structured process: discovery workshops, advisory roadmap services, prototyping, proof-of-concept development, production scaling, and continuous improvement.
2. Specialized AI Products: M47 offers a customizable portfolio of specialized AI products (Claims47, DocFraud47, MedCod47, Bot47, etc.) designed to integrate with existing client systems. These are sold as integrated solutions within their engineering services engagement model.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

M47 Labs is a native AI engineering company that designs, builds, and deploys specialized AI software products and services for large enterprises across insurance, healthcare, and customer experience verticals. It sells a portfolio of proprietary AI products (Claims47, DocFraud47, DocProc47, DocTrans47, MedCod47, Complaints47, Rag47, Bot47, Insights47, Sherpa47) integrated with three service lines: SparkAI consulting, AILabs deep-tech innovation, and AITalent staffing. Engagements follow a six-step methodology from discovery workshops through continuous improvement, with deployment into client human, process, and infrastructure layers.

Product overview

M47 Labs is a native AI company offering a platform-plus-services architecture consisting of consulting services (SPARKAI, AI Labs, AI Talent) and a specialized AI product portfolio of 11 modular products designed to integrate into existing business systems. The product portfolio centers on Claims47 for insurance claims processing, which integrates with DocFraud47 (document fraud detection), DocProc47 (intelligent document processing), and DocTrans47 (document translation) for end-to-end claims automation. Additional products include Bot47 (omnichannel chatbots/voicebots), Rag47 (RAG-based knowledge retrieval), Complaints47 (complaints management), MedCod47 (medical coding), Insights47 (data analytics), and Sherpa47 (real-time agent guidance). These products work independently or in combination to address insurance, healthcare, and customer service verticals.

Differentiator

Problem solved

Functional benefit

Brands

• Claims47: Specialized AI for insurance claims management, designed to streamline, automate, and optimize the entire claims lifecycle
• DocFraud47
• DocProc47
• DocTrans47
• MedCod47
• Complaints47
• Rag47
• Bot47
• Insights47
• Sherpa47
• SparkAI
• SpecializedAI
• AILabs
• AITalent
• CLAIMS47

Products and services

• SparkAI Consulting and advisory service for AI transformation: workshops, ideation sessions, AI discovery, and roadmapping from initial ideas through proof-of-concept. Designed for enterprise clients starting AI initiatives across insurance, healthcare, and technology sectors.
• AILabs Deep-tech AI innovation service that fine-tunes AI models, builds advanced AI frameworks, and experiments with cutting-edge AI technologies for enterprise clients.
• AITalent AI talent staffing service supplying top AI engineers, data experts, and software developers to accelerate ambitious enterprise AI initiatives.
• Claims47 Specialized AI product for end-to-end insurance claims management that streamlines, automates, and optimizes the claims lifecycle using AI-driven data extraction, fraud detection, intelligent decision-making, and document translation. Reduces processing time from weeks to minutes. Designed for insurance carriers and assistance providers.
• DocFraud47 Specialized AI product for document fraud detection that identifies risks of fraud in invoices, medical reports, and documents (including PDFs and image screenshots) using anomaly detection AI to flag tampering and inconsistencies.
• DocProc47 Specialized AI product for intelligent document processing that classifies documents, extracts and normalizes data, and compares it against databases in seconds for enterprise document workflows.
• DocTrans47 Specialized AI product for seamless multilingual document translation that preserves original structure and displays translated content as an overlay for efficient human review and validation.
• MedCod47 Specialized AI product for automated medical coding that maps medical terms to standardized codes including ICD-10-CM, CPT, and SNOMED with minimal manual intervention for healthcare and pharma organizations.
• Complaints47 Specialized AI product for complaints management that automatically summarizes complaint letters, translates them, classifies by urgency, sentiment, and category, and generates actionable insights and AI-driven responses. Integrates with CRM and email systems.
• Rag47 Specialized AI product using Retrieval-Augmented Generation (RAG) architecture for instant and accurate information retrieval from large unstructured data sources including knowledge bases, FAQs, and policy documents, with AI-generated responses.
• Bot47 Specialized AI product for chatbots and voicebots delivering omnichannel conversational experiences deployable across Microsoft Teams, Slack, WhatsApp, web apps, mobile apps, voice systems, and call centers.
• Insights47 Specialized AI product for extracting valuable insights from structured and unstructured data including text, voice, and images, analyzing phone calls, customer feedback, surveys, emails, and support tickets for better business decisions.
• Sherpa47 Specialized AI product for real-time agent guidance that continuously listens to live sales and customer experience conversations and provides instant recommendations to help agents close deals, handle objections, and achieve their goals.

Quantifiable outcome

• Operational cost reduction of 30-40% through automating repetitive tasks across claims, underwriting, and customer service
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability13 records

Feature10 records

Partnerships

One partnership is on record.

• LoctorycoreStrategic or Co-development Partner · 11 March 2026M47 acquired German firm Loctory, a company with over 25 years of experience in software localization and linguistic adaptation for technology solutions. The acquisition strengthens M47's operational presence in Germany and enhances multilingual AI capabilities for organizations across European markets, particularly in insurance, assistance, healthcare, and technology sectors.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Accenture: Global consulting and IT services giant with a multi-billion-dollar AI engineering practice serving insurance, healthcare, and banking. Comparable to M47 in targeting enterprise AI deployments but operates at vastly larger scale and offers broader transformation services beyond AI.
• Capgemini Engineering: Large IT services firm with a dedicated AI, data, and intelligent automation practice serving European enterprises in insurance and healthcare. Directly comparable to M47 in customer base and project-based AI delivery model, but with global delivery centers and broader portfolio.
• UiPath: Enterprise automation and AI platform targeting insurance, healthcare, and financial services with process automation capabilities. Comparable to M47's automation offerings (Claims47, Complaints47) but with broader RPA scope and public-market scale.
• Slalom: Business and technology consulting firm with strong AI engineering practice serving European and North American enterprises. Comparable to M47 in project-based AI delivery model and vertical focus on healthcare and financial services, though operating at larger scale.

Direct peers

• Indico Data: Enterprise AI platform specializing in intelligent document processing for insurance, with comparable offerings to DocProc47, DocFraud47, and Claims47. Most directly comparable in product scope and vertical focus on insurance document automation.
• DataRobot: Enterprise AI/ML platform with adjacent professional services for deployment in regulated industries. Comparable to M47's AI engineering + productized model, particularly for insurance and healthcare use cases, though DataRobot leans more platform-centric.
• C3.ai: Enterprise AI applications company offering pre-built industry solutions plus implementation services for complex verticals like insurance and healthcare. Comparable architecture to M47 — proprietary products sold alongside services to enterprise buyers.
• H2O.ai: AI/ML platform company providing enterprise-grade machine learning tools and services. Comparable to M47's AI engineering model serving regulated industries with proprietary platform technology.
• Hyperscience: Enterprise AI company focused on intelligent document processing and automation for insurance, healthcare, and financial services. Direct overlap with M47's DocProc47, DocFraud47, and Claims47 product lines in the same verticals.
• Scale AI: AI data platform and services company providing data annotation, model evaluation, and applied AI solutions for enterprises. Comparable to M47 in combining AI engineering services with proprietary tooling, particularly in regulated enterprise verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/m47labs
• LinkedInlinkedin.com/company/m47-labs
• Instagraminstagram.com/m47_labs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about M47 Labs