ARMS

Public Safety Softwarearms.com

ARMS provides cloud-based public safety software (CAD, RMS, jail management, e-citation, parking) to municipal, county, higher education, K-12, and healthcare agencies, serving 1,000+ agencies across 48 states under Vertica Capital Partners ownership.

Company typePrivate
Founded1988
HeadquartersRohnert Park, United States
Headcount11–50
GTM typeB2B
OfferingSoftware

What ARMS does

ARMS (legal entity End2End Public Safety, Inc.) is a privately held, U.S.-focused vertical SaaS provider of cloud-based public safety software, founded in 1988 and headquartered in Mobile, Alabama. The company sells an end-to-end suite of integrated modules to municipal, county, higher education, K-12, healthcare, and correctional public safety agencies, with anchor modules including Computer-Aided Dispatch (CAD), Records Management System (RMS), Mobile CAD, Automatic Vehicle Location (AVL), E-Citation, Property & Evidence, Courts & Processing, Parking Management, and the recently added Digital Headquarters (DHQ) and ATIMS Jail Management System. The platform is purpose-built on Microsoft .Net and SQL Server, hosted on Microsoft Azure Government cloud, and engineered for compliance with FBI CJIS Security Policy, NCIC (FIPS 140-2), NIBRS, Clery Act (including VAWA/SaVE), CALEA, and SOC 2 Type II, with open APIs integrating court systems, DMV, LPR, body cameras, and EMS/fire dispatch partners.

ARMS generates revenue primarily through multi-year SaaS subscription contracts, supplemented by implementation, training (ARMS Academy), integration, and ongoing 24/7/365 support services delivered as professional services. Distribution is exclusively direct enterprise sales to government buyers (Chiefs, IT Directors, Administrators, Sheriffs) via a consultative motion with 60-90 day implementations, and pricing is quote-based and not publicly disclosed. The company reports 8,000+ public safety personnel across 1,000+ agencies in 48 states. Following a February 2025 strategic growth investment from Vertica Capital Partners (which made ARMS a portfolio company), the company acquired ATIMS in February 2026 to enter the corrections vertical, and operates a portfolio of acquired brands — ATIMS, Cardinal Tracking, and Digital Headquarters — under the ARMS Public Safety Technologies umbrella.

ARMS firmographics

Firmographics

Name: ARMS
Legal name: ARMS – End2End Public Safety, Inc.
Website: https://arms.com
Company type: Private
Founded year: 1988
Operating status: Operating
Headcount range: 11–50 employees
Short description: ARMS provides cloud-based public safety software (CAD, RMS, jail management, e-citation, parking) to municipal, county, higher education, K-12, and healthcare agencies, serving 1,000+ agencies across 48 states under Vertica Capital Partners ownership.
Ownership category
akta.pro rank

ARMS industry classification

Industry

Product category: Public Safety Software
NAICS: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
SIC: Services-Prepackaged Software (7372)
akta.pro primary industry: Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

Keywords

Public safety software
Law enforcement software
Computer-aided dispatch
Records management system
Jail management software

Where ARMS is headquartered

Location

Headquarters

HQ city: Rohnert Park
HQ country: United States
HQ region: North America

Offices2 records

Markets served

ARMS business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

SaaS Subscription Licenses: ARMS operates as a cloud-based SaaS provider offering subscription licenses to public safety agencies. The platform is offered with fully managed services including hosting, maintenance, automatic updates, and 24/7/365 support. Implementation, training, and integration services are provided as professional services alongside the core subscription.
Professional Services: Implementation, training, project management, and integration services provided to agencies during and after deployment. Services include ARMS Academy training programs (virtual, on-site, train-the-trainer), dedicated project management for 60-90 day implementations, and data migration services via ARMS Data Port.

Pricing tiers

Model	Billing	Price
Subscription	Multi-year contract	Enterprise SaaS subscription for government agencies

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

ARMS product offering

Product offering

Core offering

ARMS provides a unified, cloud-based public safety software platform for U.S. law enforcement agencies, built around core Computer-Aided Dispatch (CAD) and Records Management System (RMS) modules. The platform extends to specialized modules including Mobile CAD, E-Citation, Automatic Vehicle Location (AVL), Parking Management, Property & Evidence Management, Courts & Processing, and Digital Headquarters (DHQ), and following the February 2026 ATIMS acquisition also offers a cloud-based Jail Management System. The platform is hosted on Microsoft Azure Government cloud with native compliance for CJIS, NCIC, NIBRS, Clery Act, and CALEA standards.

Product overview

ARMS provides a unified, cloud-based public safety software platform designed for law enforcement agencies. The platform operates as a platform-plus-modules architecture built around core CAD (Computer-Aided Dispatch) and RMS (Records Management System) modules, supplemented by specialized add-on modules including Parking Management, AVL (Automatic Vehicle Location), Reporting, Mobile CAD, E-Citation, Property & Evidence Management, Courts & Processing, and Digital Headquarters (DHQ). Following the February 2026 acquisition of ATIMS, the portfolio now includes the ATIMS Jail Management System (JMS) for corrections technology, positioned alongside Cardinal Tracking under the ARMS Public Safety Technologies umbrella. The platform natively supports compliance standards including CJIS, NCIC, NIBRS, Clery Act, and CALEA. ARMS serves diverse sectors including municipal police, higher education, healthcare, and K-12 schools, with 8,000+ users across 1,000+ agencies in 48 states.

Differentiator

Problem solved

Functional benefit

Brands

ATIMS JMS: Cloud-based Jail Management System for corrections facilities, supporting intake, housing, movement, records, and release operations.
Digital Headquarters (DHQ)
ARMS Academy

Products and services

Computer-Aided Dispatch (CAD) Optimizes resource and response management for dispatch operations with real-time updates, officer safety alerts, and integrated SOPs; supports single or multi-agency units with seamless mapping, RMS, and Mobile integration for public safety dispatchers.
Records Management System (RMS) Streamlines record entry, retrieval, and analysis with intuitive design, automated notifications, and advanced query tools; fully integrated with all ARMS modules enabling seamless workflows for law enforcement records management.
Parking Management Unifies permit management, citation issuance, and appeals into a single system with online permit registration, automated accounting, handheld devices for real-time citation updates, and License Plate Recognition (LPR) integration.
Automatic Vehicle Location (AVL) Delivers live GPS tracking, route playback, and intelligent alerts fully integrated with ARMS CAD and RMS; updates every 5 seconds with geofencing, historical route analysis up to 90 days, and fleet utilization insights.
Reporting Provides over 300 pre-built and customizable reports including NIBRS, Clery, and UCR compliance reporting; accessible from any browser with real-time data, advanced filtering, and export options like PDF and Excel.
Mobile CAD Empowers officers with real-time access to critical data, seamless incident management, and on-the-go reporting; compatible with iOS, Android, and Windows tablets with NCIC query capabilities.
E-Citation Empowers officers to issue citations faster and more accurately; designed for laptops and handheld devices, replaces handwritten tickets with a digital solution that syncs directly to ARMS RMS and supports state-specific formatting.
ATIMS Jail Management System (JMS) Cloud-based jail management system supporting inmate intake, housing, movement, records, and release; includes pre-book and probable cause, facility management, classification, programs management, digital imaging, medical records (HIPAA-compliant), alternative sentencing, and visitor management.
Property & Evidence Management Digitizes the entire evidence lifecycle from intake to final disposition; features barcode scanning, chain-of-custody tracking, CJIS-compliant security, and automated property aging alerts.
Courts & Processing Centralizes court case management from citation entry to final disposition; automates docket tracking, fine assessments, jury selection, and financial reporting with audit-ready documentation.
Digital Headquarters (DHQ) Cloud-based solution for scheduling, overtime, detail management, digital roll call, and real-time alerts; centralizes communication and collaboration for law enforcement agencies.

Quantifiable outcome

99.99% uptime SLA for cloud-hosted deployments
+2 more outcomes

Companies that use ARMS

Customer profile

Named customers17 records

Segments6 records

Ideal customer profiles5 records

ARMS technology and API

Technology

Technology focussed Yes

API detail

Has API: Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration17 records

Feature7 records

ARMS partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

MicrosoftcoreTechnology or IntegrationARMS applications are built on Microsoft architecture using Microsoft .Net and SQL Server. Platform is hosted on Microsoft Azure Government cloud for CJIS-compliant security. Provides stability, security, and innovation for the public safety software platform.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

ARMS competitors and assessment

Company assessment

Emerging players

ESO: Software and data company focused on EMS, fire, and hospital incident data, integrated with ARMS CAD for multi-agency dispatch. Overlaps with ARMS in the public-safety ecosystem and shares municipal/county government buyers.
PowerDMS: Cloud-based policy, training, and compliance management platform for public safety, healthcare, and government. Adjacent peer sharing the same regulatory/compliance-driven buyer (CJIS, accreditation) and partial product overlap with ARMS Academy.

Broad incumbents

Axon Enterprise: Public-safety technology leader in body-worn cameras, TASER, and evidence management (Axon Evidence). Increasingly competing in adjacent RMS and CAD workflows, with deep relationships across U.S. law enforcement.
Hexagon Safety, Infrastructure & Geospatial: Provides CAD, RMS, and GIS-based public-safety solutions (HxGN OnCall) to law-enforcement and emergency-response agencies. A larger, multi-divisional incumbent with overlapping software offerings and similar agency customers.
Motorola Solutions: Dominant incumbent in mission-critical communications and public-safety software (CommandCentral CAD/RMS, mobile, evidence). Targets the same law-enforcement agencies as ARMS but with a vastly larger product, hardware, and services footprint.
Tyler Technologies: Large, diversified public-sector software company with a public-safety division (New World) covering CAD, RMS, and mobile. Serves overlapping municipal and county customers but competes from a much larger enterprise-software portfolio.

Direct peers

SOMA Global: Cloud-based public-safety platform targeting mid-sized agencies with CAD, RMS, mobile, and analytics. A direct peer in scale, customer profile, and product positioning within the U.S. public-safety SaaS market.
Mark43: Cloud-native CAD/RMS platform for police, sheriff, and campus law enforcement. Direct competitor in the modern cloud public-safety software category, with a similar API-first, mobile-centric architecture and municipal/government customer base.
CentralSquare Technologies: Public-sector software platform that offers CAD, RMS, mobile, and other public-safety modules to municipal and county agencies. Closest direct peer in terms of target customer, product breadth, and PE-backed growth strategy (Vista Equity portfolio).

Regional players

Versaterm: Public-safety software provider originally focused on Canadian police agencies and now expanding in the U.S. Offers CAD, RMS, and mobile solutions with a comparable product mix to ARMS, primarily serving a different (Canadian) geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

ARMS compliance and trust

Trust signal

Compliance5 records

ARMS financial estimates

Financial estimate

Revenue estimate

Valuation estimate

ARMS leadership team

Management profile

Number of profiles

Profiles1 record

ARMS subsidiaries and ownership

Company hierarchy

Subsidiaries3 records

ARMS funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

ARMS M&A and investment

M&A and investment

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARMS

What does ARMS do?

Is ARMS a public or private company?

ARMS is a private company. It is classified as private equity controlled and is currently operating.

When was ARMS founded?

ARMS was founded in 1988. It employs 11 to 50 people.

Where is ARMS based?

ARMS is headquartered in Rohnert Park, United States, in the North America region.

How does ARMS make money?

Two revenue lines are on record. SaaS Subscription Licenses are the primary driver. The others are professional Services.

Who are ARMS's main competitors?

Emerging players on record are ESO and PowerDMS. Broad incumbents are Axon Enterprise, Hexagon Safety, Infrastructure & Geospatial, Motorola Solutions and Tyler Technologies. Direct peers are SOMA Global, Mark43 and CentralSquare Technologies. Versaterm is listed as a regional player.

Does ARMS have an API?

Yes. ARMS features an open API that facilitates seamless integration with third-party systems, including crash reporting, license plate readers, body cameras, court systems, and eCite/eCrash platforms. The API eliminates redundant data entry and ensures smooth interoperability. ARMS IES is a standalone module designed for robust data import and export.

What industry is ARMS in?

ARMS's product category is Public Safety Software. Its primary akta.pro industry code is HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions). Its NAICS code is 518 and its SIC code is 7372.