What Cloudfm Group does

Cloudfm Group is a UK-headquartered facilities management and consultancy company founded in 2011 in Colchester, Essex, delivering hard FM services (planned preventative maintenance, reactive maintenance, compliance management) and technical consultancy to multi-site commercial estates. Its customer base spans hospitality and restaurants (Zizzi 166 sites, Ask Italian 119 sites, KFC UK & Ireland, TGI Fridays), retail (The White Company, Krispy Kreme, Accessorize, Monsoon), education (BPP across 19 buildings), travel and tourism (TUI Group across 570+ properties), and gaming/hospitality (Rank Group's 107 Grosvenor Casino and Mecca Bingo venues), with public-sector work including the Chineham COVID-19 Vaccination Centre. The company also operates a Colchester Innovation Hub for R&D and runs sales offices in Dublin, Barcelona, and Singapore.

The technology backbone is the internally-developed Freedom platform, a cloud-based FM management system that provides real-time financial reporting, compliance tracking, supply chain visibility, and task management, with data that cannot be edited once entered to remove figure manipulation. Through its wholly-owned Mindsett subsidiary, Cloudfm builds patented IoT hardware (Mindsett PRISM®) and AI/ML applications (Mindsett INDEX, RAINBOW, Cold Chain Monitoring) deployed alongside the FM service. The PRISM® estate is planned to connect 12,000+ assets and collects over 10 billion data points annually, feeding predictive maintenance and energy optimisation use cases developed in partnership with the University of Essex.

Revenue is generated through multi-year enterprise managed-service contracts, technical consultancy engagements, and technology licensing, with pricing structured around outcome-based delivery and the proprietary Maximum Price Protocol (contractors paid only for actual labour and materials used). Annual turnover is approximately £50 million on a stated headcount of 170, and the GTM motion is enterprise field sales via tender processes, supported by a 24/7 helpdesk, dedicated account managers, and a pre-qualified supply chain partner network across the UK and Ireland.

Name

Cloudfm Group

Legal name

Cloudfm Group Ltd.

Website

https://cloudfmgroup.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Short description

UK-based facilities management and consultancy company serving multi-site commercial estates across hospitality, retail, education, and travel sectors. Delivers hard FM through its proprietary Freedom platform and Mindsett IoT/AI subsidiary, with approximately £50 million in annual turnover.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

akta.pro secondary industry

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• Facilities management services
• Planned preventative maintenance
• Building maintenance consultancy
• IoT asset monitoring
• Energy management solutions

Headquarters

HQ city

Colchester

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Facilities Management Services: Full-scope hard FM services including planned preventative maintenance (PPM), reactive maintenance, and technical consultancy for multi-site commercial estates. Revenue generated through service contracts with enterprise clients, with pricing based on outcome-based delivery measured against agreed value rather than activity levels.
2. Technical Consultancy: FM procurement and delivery optimization, risk management, and cost control advisory services. Provided as consultative review service or hands-on implementation support.
3. Tech Solutions: Technology platform licensing and IoT hardware solutions (Mindsett PRISM®) for energy monitoring, predictive maintenance, and compliance management. Includes sister company Mindsett for IoT and AI developments.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Cloudfm Group provides outsourced hard facilities management services for multi-site commercial estates, including planned preventative maintenance, reactive maintenance, and technical FM consultancy. Services are powered by the proprietary Freedom Platform and patented Mindsett PRISM® IoT technology, enabling real-time financial reporting, compliance auditing, and AI-driven predictive maintenance. The company's sister company Mindsett develops and licenses IoT and AI solutions for energy monitoring and cold chain compliance.

Product overview

Cloudfm Group is a facilities management company offering a platform-plus-modules architecture built on its proprietary Freedom FM platform. The core offering combines Facilities Management services, Technical Consultancy, and Tech Solutions, all powered by internally-developed technology. The Mindsett sub-brand (PropTech company) provides IoT hardware and AI capabilities through Mindsett PRISM® (patented IoT monitoring devices), the Mindsett App, and predictive maintenance solutions (Mindsett RAINBOW and Mindsett INDEX). The Freedom platform serves as the central FM management system with real-time financial reporting, compliance tracking, and supply chain visibility. Key differentiators include Maximum Price Protocol for cost control and a paperless engineering workflow through the Freedom portal and engineers' app.

Differentiator

Problem solved

Functional benefit

Brands

• Mindsett: PropTech company developing IoT technology for energy monitoring, predictive maintenance, compliance and risk management, and environmental solutions including PRISM® technology.
• Freedom Platform
• PRISM®
• PRISM®
• Maximum Price Protocol
• Mindsett Index
• Mindsett Rainbow

Products and services

• Facilities Management Services Hard FM service for enterprise multi-site estates covering planned preventative maintenance (PPM), reactive maintenance, Proactive Monthly Visits, and 24/7 helpdesk support, delivered through Cloudfm's internally-developed Freedom Platform. Includes supply chain coordination across the UK and Ireland and targets brand-standard compliance across customer-facing venues.
• Technical Consultancy Services Impartial advisory service for organizations seeking to optimize FM procurement, delivery, risk management, and cost control. Provided either as a purely consultative review or as hands-on implementation support across multi-site estates.
• Tech Solutions Technology service combining Cloudfm's Freedom Platform with sister company Mindsett's IoT and AI developments, providing live task progress, full cost control, and IoT/AI-driven energy waste reduction for multi-site estates.
• Mindsett Sister company and PropTech brand of Cloudfm Group developing end-to-end IoT and AI hardware and software solutions for sustainability, Net Zero targets, energy monitoring and management, predictive maintenance, and enhanced compliance and risk management.
• Mindsett PRISM® Patented IoT solution that monitors building assets via connected devices, delivers data to a cloud-based dashboard and app, and supports energy monitoring, predictive maintenance through Mindsett RAINBOW, and asset data indexing through Mindsett INDEX.
• Freedom Platform Cloudfm's proprietary FM technology platform providing real-time financial reporting, compliance data, task management, and end-to-end visibility of supply chain activity across multi-site estates, with immutable data capture that removes human error and figure manipulation.

Quantifiable outcome

• 23-31% savings on reactive maintenance works within 12 months
• +9 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Two partnerships are on record, tiered minor and core.

• IEEE System of Systems Engineering ConferenceminorStrategic or Co-development Partner · 1 January 2024Academic collaboration where Dr Faiyaz Doctor from University of Essex presented Mindsett platform development at 19th IEEE System of Systems Engineering Conference in Tacoma, WA USA, raising global awareness of Cloudfm's PropTech solutions.
• University of EssexcoreStrategic or Co-development Partner · 1 January 2020Long-standing Knowledge Transfer Partnership with University of Essex enabling access to engineering innovation and behavioral science expertise. Collaboration with Dr Faiyaz Doctor and Dr Hossein Anisi from the Computational Intelligence and IoT team. Joint research led to development of Mindsett PRISM® predictive maintenance technology. Cody Yang worked as Research Associate on KTP before joining Cloudfm full-time in 2020.

Scale indicators16 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Sodexo: Global facilities management and food services giant with significant UK presence serving multi-site enterprise clients; competes with Cloudfm for hard FM and integrated FM contracts, and has been investing in IoT-based asset monitoring and predictive maintenance capabilities.
• Mitie Group: UK-listed facilities management and professional services company of comparable scale to Cloudfm, with a similar multi-site enterprise client base and an explicit technology-led service strategy (Mitie's 'Connected Workspace' and 'Plan Zero' initiatives directly mirror Cloudfm's Freedom + Mindsett PRISM® proposition).
• ISS A/S: Danish-headquartered global facility services provider with a sizable UK facility services business serving enterprise multi-site estates; comparable to Cloudfm in service scope (hard FM, technical maintenance) and in increasingly tech-enabled delivery models.
• Serco Group: UK-listed public services and facility management operator with a dedicated Facility Services division; comparable in targeting large multi-site UK and international enterprise estates and has been adding digital/analytics layers to its FM contracts, overlapping with Cloudfm's go-to-market.
• Elior Group: France-headquartered contract catering and facility services group with a UK FM operation (Elior UK / Caterplus and related FM services); competes with Cloudfm for hard FM and integrated FM contracts at UK multi-site estates and has been expanding technology-enabled service delivery.

Broad incumbents

• CBRE Group: Global real estate services firm with a large Global Workplace Solutions (facility management) division serving enterprise multi-site clients in the UK and worldwide; competes with Cloudfm on outsourced FM and increasingly on FM technology/digital platforms.
• Compass Group: UK-listed global food and support services conglomerate including facility services offerings (e.g. Eurest, Medirest, 14forty) that handle hard/soft FM for multi-site clients; broader in scope than Cloudfm but overlaps directly in the same enterprise hard FM RFP pool.
• EMCOR Group: US-listed provider of facility services, building and industrial services with a UK footprint; competes for multi-site mechanical & electrical maintenance and integrated facility services, similar to Cloudfm's hard FM focus.
• JLL (Jones Lang LaSalle): Global real estate services firm with a Facility Management business that bids for and delivers hard/soft FM for enterprise real estate portfolios; comparable to Cloudfm on the FM side and on building-level technology/digital tools deployment.

Regional players

• ABM Industries: US-headquartered facility services provider with UK operations (ABM UK) delivering janitorial, parking, HVAC and integrated FM to multi-site clients; comparable to Cloudfm in service mix though primarily North American in scale, hence regional designation.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CloudfmUK
• Facebookfacebook.com/CloudfmGroup
• LinkedInlinkedin.com/company/cloudfmgroup

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloudfm Group