Sound

What Sound does

SOUND Behavioral Health is a private, nonprofit 501(c)(3) behavioral healthcare provider founded in 1965 and headquartered in Tukwila, Washington. The organization delivers a comprehensive continuum of mental health and substance use disorder services to children, youth, adults, and families across King County (with selected programs in Pierce and South Snohomish Counties) through 16 clinic locations, telehealth, residential supportive living facilities, community-based outreach, and 24/7 Mobile Rapid Response Crisis Teams dispatched through the 988 Suicide & Crisis Lifeline. Specialized programs include the SOURCE opioid-use recovery center, Wraparound with Intensive Services (WISe) for youth, IDD behavioral health services, the only deaf behavioral health program in Washington State, veterans' supportive services (SSVF), the Projects for Assistance in Transitions (PATH) program, and a law enforcement and fire department co-responder program embedded with Tukwila Police, Burien Police, and Burien Fire Department.

The organization's technology stack centers on telehealth platforms deployed across all outpatient clinics for assessments, treatment groups, and psychiatric services, mobile crisis response vans equipped for in-person de-escalation and stabilization, and a rapid-access Medications for Opioid Use Disorder (MOUD) workflow. SOUND operates with 700+ team members (as of 2025) and serves over 15,000 individuals annually, using a 60-80-person clinician-in-training pipeline built on partnerships with the University of Washington and Seattle University. The organization is pursuing Certified Community Behavioral Health Clinic (CCBHC) status as part of Washington State's first CCBHC Pre-Certification Cohort.

SOUND's business model is funded primarily through Washington State Medicaid (Apple Health) reimbursement, supplemented by competitive government grants (SAMHSA, King County, Washington State HCA), corporate and foundation partnerships, and philanthropic donations. Services are provided regardless of insurance status or ability to pay, with grants and charitable care filling coverage gaps for uninsured populations. The organization is governed by a board of directors led by Board Chair Roger Dowdy and President & CEO Katrina Egner, with executive leadership expanded in 2023 to include a Chief Medical Officer, Chief Clinical and Quality Officer, and Chief Impact and Community Engagement Officer. The Fourfront Contributor coalition (alongside Compass Health, Comprehensive Health, and Frontier Behavioral Health) and Washington Council for Behavioral Health membership position SOUND as a statewide advocacy voice for behavioral health funding and CCBHC adoption.

Name

Sound

Legal name

SOUND Behavioral Health

Website

https://sound.health

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

501–1,000 employees

Short description

SOUND Behavioral Health is a nonprofit community behavioral health provider serving 15,000+ children, youth, adults, and families annually across King County, Washington through 16 clinic locations, mobile crisis teams, and residential programs funded primarily by Medicaid and government grants.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (62142), Residential Mental Health and Substance Abuse Facilities (623220), Residential Mental Health and Substance Abuse Facilities (62322), Other Individual and Family Services (624190)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Behavioral Health & Substance Use Public Health Programs (BPAIAJAK)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use disorder treatment
• Crisis intervention services
• Community mental health

Headquarters

HQ city

Tukwila

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Medicaid / Apple Health: Primary revenue source funding most programs and services. Washington State's Medicaid program (Apple Health) compensates SOUND for the majority of behavioral health services provided, including mental health, substance use disorder treatment, crisis services, and residential care.
2. Government Grants: Competitive grant funding including CCBHC (Certified Community Behavioral Health Clinic) grants, SAMHSA grants, King County grants, and state legislative appropriations. Grants support specific programs and expansion initiatives including MRRCT operations and CCBHC development.
3. Individual and Corporate Donations / Philanthropy: Tax-deductible charitable contributions from individuals, corporations, and foundations. Includes memorial gifts, in-honor gifts, corporate matching gifts, securities donations, in-kind gifts, and legacy bequests. EIN 91-0818971.
4. Corporate and Foundation Partnerships: Sponsorships and employer giving programs from corporations and foundations partnering with SOUND to strengthen community behavioral health services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

SOUND Behavioral Health is a nonprofit community behavioral health provider delivering integrated mental health and substance use disorder treatment, crisis response, residential, and supportive living services across King County, Washington. The organization operates 16 clinic locations plus 24/7 mobile crisis response teams, serving more than 15,000 individuals annually through outpatient therapy, psychiatric services, medication-assisted treatment, peer support, and specialized programs for children/youth, individuals with intellectual and developmental disabilities, and the Deaf community. Services are funded primarily through Washington Medicaid (Apple Health), government grants, and philanthropic donations, and are delivered regardless of insurance status or ability to pay.

Product overview

Sound Behavioral Health is a behavioral healthcare provider offering a portfolio of integrated services designed to support children, youth, adults, and families across King County, Washington. The organization operates 16 clinic locations and serves over 15,000 individuals per year. Its core services include Adult Mental Health & Substance Use Disorder Treatment, Child/Youth/Family Services, Crisis & Transitional Services, Residential Services & Supportive Living, and Intellectual & Developmental Disabilities (IDD) Services. Specialized programs include Mobile Rapid Response Crisis Teams (MRRCT) dispatched through 988, the Law Enforcement Co-Responder Program, SOUND Opiate-Use Recovery Center for opioid use disorder, Medication-Assisted Treatment (MAT), Wraparound with Intensive Services (WISe) for youth, and the Projects for Assistance in Transitions (PATH) program for those experiencing homelessness. SOUND is also advancing the Certified Community Behavioral Health Clinic (CCBHC) model across multiple clinics as part of Washington's first CCBHC Pre-Certification Cohort. Services are delivered via outpatient clinics, residential facilities, mobile crisis units, telehealth, and community-based settings including schools, shelters, and homes.

Differentiator

Problem solved

Functional benefit

Brands

• Mobile Rapid Response Crisis Teams (MRRCT): 24/7 mobile crisis response teams providing immediate mental health and substance use crisis intervention across King County.
• Certified Community Behavioral Health Clinic (CCBHC)
• SOURCE (SOUND Opiate-Use Recovery Center)
• The Orange Door

Products and services

• Mobile Rapid Response Crisis Teams (MRRCT) 24/7 mobile crisis response units staffed by behavioral-health professionals and certified peer counselors providing in-person mental health crisis intervention and stabilization across King County.
• Adult Mental Health & Substance Use Disorder Treatment Comprehensive outpatient mental health and substance use treatment for adults including counseling, case management, medication-assisted treatment, and integrated co-occurring disorder care.
• Child, Youth, & Family Services Behavioral health services for children, youth, and families including counseling, family therapy, Wraparound with Intensive Services (WISe), and youth crisis support.
• Crisis & Transitional Services Crisis intervention and transitional support including the Transition Support Program (TSP), crisis hotlines, and walk-in same-day access clinics for adults.
• Residential Services & Supportive Living Supported living environments including Keystone (64-bed assisted living), Stillwater, Parks Place (16-bed residential), and Willows (transitional housing for mothers with children), providing 24/7 mental health care and limited nursing support.
• Intellectual & Developmental Disabilities (IDD) Services Mental health treatment and crisis support for individuals with intellectual and developmental disabilities, including the IDD Community Networks Program, IDD Crisis Stabilization, and Intensive Residential Treatment (IRT) across King, Pierce, and South Snohomish Counties.
• Law Enforcement & Fire Department Co-Responder Program Partnership with Tukwila Police, Burien Police, and Burien Fire Department in which trained mental health clinicians respond alongside or in place of first responders during mental health crises.
• SOUND Opiate-Use Recovery Center Low-barrier, rapid-access medication treatment for opioid use disorder providing Medications for Opioid Use Disorder (MOUD) at multiple clinic locations including Northgate, Capitol Hill, Bel-Red, and Auburn, with same-day or within-24-hour appointments.
• SOUND Outpatient & Intensive Outpatient Services (SUD) Evidence-based outpatient substance use treatment coordinating mental health support, medication, and primary care for a whole-person approach using ASAM criteria, available via telehealth and in-person groups.
• Medication-Assisted Treatment (MAT) Medication-assisted treatment for alcohol use and opioid use disorders, prescribing Antabuse, acamprosate, naltrexone, and Vivitrol, combined with counseling and peer support.
• Individual, Group, and Family Mental Health Treatment Outpatient mental health counseling and therapy services including assessments, trauma-related services, psychiatric medication support, and peer support for adults, youth, and families.
• Projects for Assistance in Transitions (PATH) Federally funded outreach program supporting adults and families experiencing homelessness or at risk of losing housing, connecting them to benefits, healthcare, mental health, and substance use services.
• Supportive Services for Veterans & Families (SSVF) Short-term rapid re-housing assistance for veterans and their households experiencing homelessness or at risk, following a Housing-First approach with personalized case management.
• Wraparound with Intensive Services (WISe) Voluntary team-based program supporting youth up to age 21 with complex behavioral health needs, providing hands-on support at home, school, and in the community through clinicians, family care coordinators, parent partners, and youth peers.
• Deaf Services Program Culturally and linguistically responsive behavioral health services for Deaf and hard of hearing individuals delivered in American Sign Language; the only deaf behavioral health program in Washington State.
• Certified Community Behavioral Health Clinic (CCBHC) Program Integrated model of care ensuring access to coordinated and comprehensive behavioral healthcare regardless of ability to pay, residence, age, or diagnosis, operating at SOUND's Capitol Hill, Bel-Red, and Auburn clinics as part of Washington's first CCBHC Pre-Certification Cohort.

Quantifiable outcome

• Serves 15,000+ individuals annually across King County
• +6 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Crisis ConnectionscoreStrategic or Co-development Partner · 1 December 2024Partnership for dispatching Mobile Rapid Response Crisis Teams through the 988 Suicide & Crisis Lifeline. Crisis Connections manages dispatch of mobile crisis responses across King County, with SOUND operating teams in North, East, and South regions.
• DESC (Downtown Emergency Service Center)coreStrategic or Co-development Partner · 1 August 2024DESC operates the Central Region mobile crisis team while SOUND operates South and Northeast regions. Partnership established through King County Department of Community and Human Services MRRCT agreements. DESC is a key community partner in the King County mobile crisis response ecosystem.
• King County Department of Community and Human ServicescoreStrategic or Co-development Partner · 1 August 2024Awarded SOUND two Mobile Rapid Response Crisis Team agreements for South and Northeast King County regions. Primary government funding and oversight partner for crisis services, IDD programs, and behavioral health initiatives. Partnership includes co-funding of IRT program with Washington State Health Care Authority.
• King County Housing Authority (KCHA)coreStrategic or Co-development PartnerWillows transitional housing program participants who successfully complete the program become eligible to apply for KCHA public housing, supporting the transition to independent, permanent housing.
• FareStartcoreStrategic or Co-development PartnerSOUND provides on-site licensed mental health counselor and substance use disorder professional at FareStart's flagship restaurant, offering behavioral health support to culinary program students navigating life transitions. SOUND staff also deliver boundary-setting and de-escalation training to FareStart kitchen staff.
• International Community Health Services (ICHS) Auburn ClinicminorStrategic or Co-development PartnerSeptember 2025 ribbon-cutting of new ICHS Auburn Clinic bringing integrated health services under one roof. SOUND partnered to expand access to coordinated behavioral health services at the integrated clinic.
• Washington State Health Care AuthoritycoreStrategic or Co-development PartnerPartnership with Washington State Health Care Authority for the Intensive Residential Treatment (IRT) program serving individuals with IDD. Co-funding partner with King County for IRT program providing specialized mental health care in residential settings.
• Providence SwedishminorStrategic or Co-development PartnerProvidence Swedish provided a grant supporting SOUND's parenting program based on the evidence-based First Approach Skills Training (FAST) curriculum from Seattle Children's Hospital, offered at five King County locations.
• University of Washington (UW)coreStrategic or Co-development PartnerPartnership with UW's School of Social Work, Education, and Applied Child & Adolescent Psychology programs. 17 UW interns placed at SOUND in Q3 2024. SOUND provides top-tier clinical supervision and many interns transition to paid employment.
• Seattle UniversitycoreStrategic or Co-development Partner22 Seattle University students interned at SOUND in Q3 2024 across social work and related programs. Strong enduring partnerships with university faculty and staff built over decades.
• Seattle Seahawks / DK MetcalfminorGTM or Marketing PartnerNFL My Cause My Cleats campaign featuring DK Metcalf spotlighting SOUND's Deaf Services Program. Cleats with SOUND's logo worn during December 2024 games, generating media attention including KING 5 coverage of Deaf Services client and Lead Clinician.
• Washington Council for Behavioral HealthcoreStrategic or Co-development PartnerSOUND works with the Washington Council for Behavioral Health for dedicated leadership in advocating for statewide adoption of the CCBHC model. SOUND CEO participates in panels and advocacy efforts through this coalition.
• Fourfront Contributor CoalitioncoreGTM or Marketing PartnerSOUND participates in the Fourfront Contributor coalition alongside Compass Health, Comprehensive Health, and Frontier Behavioral Health to advocate for behavioral health services statewide. Primary focus on protecting Medicaid funding and CCBHC adoption during legislative sessions.
• University of Washington's Project ECHOminorStrategic or Co-development PartnerSOUND's Director of IDD Services and IDD Program Manager are ECHO team members, using tele-mentoring to connect community providers with specialists through case-based learning sessions to improve delivery of care across Washington State.
• Tukwila Police Department, Burien Police Department, Burien Fire DepartmentcoreStrategic or Co-development PartnerCo-Responder Program embeds SOUND mental health clinicians with law enforcement and fire departments to provide specialized support during mental health crises, diverting individuals from jail to treatment.
• Seattle Southside Chamber of CommerceminorGTM or Marketing PartnerSOUND partners with Seattle Southside Chamber for community webinars and events, including registration for MRRCT webinars for Southside Seattle businesses and organizations.

Scale indicators11 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• DESC (Downtown Emergency Service Center): Seattle-based nonprofit providing behavioral health, housing, and crisis services in King County. DESC operates the Central Region MRRCT alongside SOUND, making it the closest direct peer and operational collaborator/competitor for Medicaid-funded behavioral health contracts.
• Compass Health: Large Washington State behavioral health nonprofit serving multiple counties. Part of the Fourfront Contributor coalition with SOUND and a direct competitor for state, county, and federal behavioral health contracts.
• Frontier Behavioral Health: Spokane-based nonprofit behavioral health provider operating across Washington. Co-member of the Fourfront Contributor coalition with SOUND, advocating for CCBHC adoption and Medicaid funding — directly comparable service mix and funding model.
• Comprehensive Life Resources: Tacoma/Pierce County behavioral health nonprofit providing outpatient, residential, crisis, and IDD services. Fourth member of the Fourfront coalition and the most direct peer for SOUND's IDD and residential service lines.
• Valley Cities Behavioral Health Care: King and Pierce County behavioral health nonprofit with similar outpatient, SUD, housing, and crisis services. Directly comparable in mission, payer mix, and service portfolio to SOUND.
• Sea Mar Community Health Centers: Washington State FQHC network providing integrated behavioral health, primary care, and social services. Operates competing outpatient mental health and SUD programs across the Puget Sound region.
• Catholic Community Services of Western Washington: King County-based nonprofit providing behavioral health, housing, and veteran services (SSVF). Directly comparable to SOUND's veteran housing program and broader case management offerings.

Broad incumbents

• MultiCare Behavioral Health: Large integrated health system operating behavioral health services across Washington. A broader incumbent offering overlapping mental health and SUD services as part of a wider acute care portfolio.

Others

• King County Department of Community and Human Services: Government payer and contracting partner that awards MRRCT, PATH, SSVF, and other behavioral health contracts. SOUND's revenue depends materially on this relationship, and DESC is its direct operational counterpart within the county MRRCT framework.

Emerging players

• Charlie Health: Virtual intensive outpatient behavioral health provider serving youth and families nationwide. Overlaps with SOUND's WISe and youth outpatient lines through telehealth-delivered therapy, representing an emerging digital threat to traditional outpatient models.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SoundMH
• YouTubeyoutube.com/@stevemcleanatsound5993
• Facebookfacebook.com/SoundMH
• LinkedInlinkedin.com/company/soundhealthwa

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sound