Palm Beach Accountable Care Organization

Name

Palm Beach Accountable Care Organization

Legal name

PBACO Holding, LLC

Website

https://pbaco.org

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

West Palm Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medicare Shared Savings Program (MSSP) Revenue: PBACO participates in the Medicare Shared Savings Program as an Enhanced Track ACO. Revenue is generated through shared savings earned when the ACO reduces unnecessary healthcare costs while meeting quality benchmarks. Savings are distributed to participating physicians: 96% to Primary Care Physicians and 4% to Specialists (Performance Year 2024). PBACO takes on financial risk but providers remain 100% risk-free with no financial obligation.
2. Strategic AI Services (Zynix AI Partnership): Revenue generated through AI-driven patient outreach and workflow automation services deployed across the provider network, focusing on post-discharge follow-up and Annual Wellness Visit engagement using AI-enabled voice and SMS capabilities.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

PBACO operates a physician-owned Accountable Care Organization enabling independent physicians to participate in the Medicare Shared Savings Program (MSSP) by providing a proprietary technology platform — SuperDocACO, BlueSky Analytics, SideKick, CareTracker, and Patient Event Entry Portal — alongside value-added services including physician consulting, coding/billing support, pharmacy expertise, EMR assistance, and quality reporting. PBACO takes on financial risk while participating providers remain 100% risk-free with no fees, and distributes shared savings to physician participants (96% to PCPs, 4% to specialists in Performance Year 2024).

Product overview

PBACO operates as a physician-owned and led Accountable Care Organization offering a platform of technology products and value-added services for independent physicians participating in the Medicare Shared Savings Program. The core technology suite includes SuperDocACO App (care coordination and real-time alerts), BlueSky Analytics (financial and clinical insights), SideKick (real-time patient insights), CareTracker (patient tracking and outreach), and Patient Event Entry Portal (ADT notifications). Supporting these are value-added services including Physician Consultants, Reporting/Billing/Coding Services, Pharmacy Experts, EMR Assistance, Quality Reporting, Patient Access Call Center, Post Acute 485 Program, Patient Access & Engagement Automation, and Clinical Initiatives. The organization also maintains Preferred Home Health Agency and SNF Provider Networks for care coordination. The platform is designed to support independent physicians with tools, services, and incentives for value-based care while maintaining practice independence.

Differentiator

Problem solved

Functional benefit

Products and services

• SuperDocACO App Multiplatform care coordination app built specifically for independent primary care physicians participating in the Medicare Shared Savings Program, delivering real-time patient alerts, secure messaging, and performance insights at the point of care.
• BlueSky Analytics Financial and clinical analytics platform designed for practices participating in the MSSP and other risk-based models, delivering data-driven insights that enable smarter care delivery and improved outcomes.
• SideKick AI-powered tool that delivers real-time patient insights pulled directly from PBACO's vast data network, embedding them into physician workflows without disruption to enable clinical decision support.
• CareTracker Patient tracking, outreach, and reporting tool purpose-built for ACOs and value-based care models that simplifies workflow so teams can focus on outcomes instead of paperwork.
• Patient Event Entry Portal Real-time care coordination portal that enables facility partners to verify ACO eligibility and notify providers of patient events including hospital admissions, discharges, and transfers (ADT).

Quantifiable outcome

• Ranked #1 MSSP ACO in shared savings 5 of last 9 years (2016, 2018-2021)
• +5 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Zynix AIcoreTechnology or Integration · 14 April 2026Strategic partnership to deploy AI-driven patient outreach and workflow automation solutions across PBACO's provider network. Focuses on post-discharge follow-up and Annual Wellness Visit engagement using AI-enabled voice and SMS capabilities to improve care continuity and reduce administrative burden.
• Yupana Health, Inc.minorStrategic or Co-development Partner · 9 September 2024Collaborative research initiative for evaluating healthcare costs and supporting care utilization management and education for Medicare beneficiaries attributed to PBACO. Incentive payments to PBACO intended to improve care utilization management and promote accountability for quality, cost, and overall care.
• HealthLynkedcoreStrategic or Co-development Partner · 20 January 2023HealthLynked sold its ACO Health Partners subsidiary to PBACO Holding, LLC in a transaction including cash, potential IPO shares, and performance-based earnouts with transfer expected by 2024. PBACO manages ACO Health Partners operations.
• Trustbridge, Inc.minorStrategic or Co-development Partner · 3 February 2021Collaborative arrangement to evaluate health needs of PBACO's attributed Medicare beneficiaries, promote evidence-based medicine and beneficiary engagement, improve the beneficiary experience of care, and reduce costs consistent with MSSP Triple Aim goals. PBACO and Trustbridge share ClosedLoop Services implementation and subscription costs.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Aledade: Aledade is a direct peer operating one of the largest networks of ACOs for independent primary care physicians under MSSP and other risk-based contracts. Its value-based care platform competes head-to-head with PBACO for independent PCP recruitment and shared savings performance.
• Privia Health: Privia Health is a physician enablement company that partners with independent practices across value-based care arrangements, including MSSP and commercial risk contracts. It directly competes with PBACO for independent PCPs pursuing ACO participation and population health support.
• Agilon Health: Agilon Health partners with independent primary care physicians to manage Medicare Advantage and ACO patients under full-risk, value-based arrangements. It is a direct peer in the value-based care enablement space targeting independent PCPs, though more weighted toward Medicare Advantage than traditional MSSP.
• Caravan Health: Caravan Health (now part of Signify Health/Optum) is a direct peer that formed and supported ACOs participating in MSSP, with comparable physician enablement services and shared-savings orientation. Competes directly with PBACO for hospital- and physician-led ACO formation.
• Evolent Health: Evolent Health provides value-based specialty care enablement and population health services to provider groups and health plans, with overlapping ACO and risk-bearing capabilities. It is a direct peer in value-based care services infrastructure supporting independent providers.
• Lumeris: Lumeris operates a value-based care enablement platform (including its Maestro platform) used by ACOs and provider systems to manage MSSP and Medicare Advantage risk. It is a direct peer in the ACO enablement technology and services category.
• Castellucci (dba Castellucci ACO / Castellucci Healthcare Group): Castellucci Healthcare Group operates ACO and value-based care services for independent practices, including MSSP participation and care coordination support. It is a smaller-scale direct peer to PBACO in the physician-led ACO enablement category.

Broad incumbents

• VillageMD: VillageMD (a Walgreens Boots Alliance–backed primary care platform) operates value-based care clinics and ACO enablement at scale, with overlapping capabilities around independent-PCP enablement and risk-bearing contracts. A broad incumbent competing for the same physician recruitment pool.
• Oak Street Health (CVS Health): Oak Street Health (now owned by CVS Health) is a value-based primary care provider serving Medicare patients with full-risk arrangements. It is a broad incumbent in the value-based primary care category, with overlapping ACO-like risk-bearing economics though delivered through owned clinics rather than independent-PCP enablement.

Others

• Arcadia: Arcadia is a healthcare data and analytics platform used by ACOs, health systems, and risk-bearing providers for population health management. It is an adjacent/ecosystem peer — not a direct competitor, but a technology supplier whose tools compete with PBACO's BlueSky Analytics and SideKick capabilities.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/palmbeachaco
• LinkedInlinkedin.com/company/palm-beach-accountable-care-organization-llc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palm Beach Accountable Care Organization