What Raptor Supplies does

Raptor Supplies is a B2B e-commerce portal that distributes US-sourced industrial maintenance, repair, and operations (MRO) parts to business buyers in 60+ countries. Its platform offers a catalog of 2,000,000+ products across 5,000+ brands spanning 32 categories (pneumatics, hydraulics, hand tools, plumbing, electrical, safety, lab supplies, etc.), complemented by a custom parts-sourcing service for SKUs not listed online. The company holds authorized Grainger dealer status and operates registered vendor profiles on the four major enterprise procurement platforms — SAP Ariba, Coupa, Fairmarkit, and Zycus — with a punchout catalogue available via API or CSV for ERP integration.

Underlying technology includes the e-commerce storefront at raptorsupplies.com and eu.raptorsupplies.com, a multi-currency checkout supporting USD/GBP/EUR, dedicated account-manager workflows, a WhatsApp Business sales channel, and ChatMRO, an AI-powered conversational interface for product discovery and RFQ submission. An enterprise-facing punchout catalogue and trade-credit terms (NET30/NET60, up to 90 days) address large-buyer procurement requirements.

The business model combines transactional product resale (one-time unit pricing with bulk discounts) with a fee-based sourcing service, subscription-like trade credit accounts for eligible business customers (GBP 3,000 threshold), and licensing-style punchout integrations. The primary customer segment is horizontal B2B industrial/MRO buyers across the UK, Ireland, Europe, GCC/Middle East, Africa, and Asia; the secondary segment is enterprise procurement organizations requiring vendor onboarding documentation and ERP integration. The company is privately held, was founded in 2014, and reports a global team of 250+ employees.

Name

Raptor Supplies

Legal name

Raptor Supplies Limited

Website

https://raptorsupplies.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Raptor Supplies is a UK-based B2B e-commerce portal that distributes 2M+ US industrial MRO parts across 5,000+ brands to business buyers in 60+ countries, with procurement-platform integrations and authorized Grainger dealer status.

Ownership category

akta.pro rank

Product category

Industrial MRO Supplies E-commerce

NAICS

Bare Printed Circuit Board Manufacturing (334412)

SIC

Electronic Components & Accessories (3670), Wholesale-Hardware (5072)

akta.pro primary industry

Construction, Hardware & MRO Supply Clubs (Trades/Contractors) (CRAEAEAG)

Keywords

• Industrial MRO supplies
• Maintenance repair operations
• Industrial parts e-commerce
• B2B procurement platform
• US industrial parts

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Digital Commerce or Content

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Product Sales: Direct sales of industrial MRO parts and equipment through e-commerce platform. Products include fasteners, hydraulics, pneumatics, hand tools, plumbing, electrical, safety equipment, and more. Revenue generated through one-time product transactions.
2. Sourcing Services: Team sources any US industrial part or spare not available in online catalog. Customers can send pictures or specs for custom sourcing requests. Fee-based service for locating hard-to-find parts.
3. Trade Account Programs: NET30 or NET60 credit terms for eligible business customers. GBP 3,000 trade account threshold for credit approval. Bulk pricing programs for regular orders and volume purchases.
4. Enterprise Punchout Catalog: API or CSV-based punchout catalogue integration for ERP/procurement systems. Enables enterprise customers to compare competitive pricing within their existing procurement workflows.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Raptor Supplies is a B2B e-commerce portal that sells more than 2,000,000 maintenance, repair, and operations (MRO) products from 5,000+ US industrial brands to business buyers in 60+ countries. The platform supports multi-currency transactions (USD/GBP/EUR), online ordering, RFQ submission, email purchase orders, punchout catalogue integration, and trade credit terms, and is supplemented by a parts sourcing service for items not listed online.

Product overview

Raptor Supplies operates as a B2B eCommerce portal and full-service procurement platform serving maintenance, repair, and operations (MRO) customers globally. The core offering is a marketplace of 2,000,000+ industrial products across 32 categories (including Pneumatics, Hydraulics, Hand Tools, Plumbing, Electrical, Safety, and Lab Supplies) from 5,000+ brands. The platform's main products include: (1) ChatMRO - an AI-powered conversational commerce interface for product discovery and purchasing; (2) Punchout Catalogue - API/CSV integration enabling connection to customer ERP/procurement systems; (3) RFQ System - for sourcing parts not in catalogue; (4) Grainger Authorized Dealer Partnership - for accessing US industrial parts; and (5) Credit Account/NET30 Terms - trade credit service. The platform supports multi-currency transactions (USD/GBP/EUR), delivers to 60+ countries, and serves as an approved vendor on major procurement platforms including SAP Ariba, Coupa, Fairmarkit, and Zycus.

Differentiator

Problem solved

Functional benefit

Brands

• ChatMRO: AI-powered conversational commerce interface for industrial parts - allows customers to find products, send RFQs, or purchase online through chat

Products and services

• Industrial MRO Product Catalog Catalog of 2M+ industrial MRO products across 32 categories from 5,000+ brands, sold online with multi-currency pricing ($/£/€) to business buyers in 60+ countries.
• ChatMRO AI-powered chat interface that lets B2B buyers search the catalog, submit RFQs, and place orders using natural language, without needing a brand or part number.
• Punchout Catalogue Integration API or CSV-based catalogue integration that connects Raptor Supplies' product catalog with customer ERP or procurement systems (SAP Ariba, Coupa, Fairmarkit, Zycus) for automated sourcing and competitive price comparison.
• RFQ (Request for Quote) System Online submission portal for B2B customers to request quotations on items not listed in the catalog or for bulk orders, with dedicated account manager follow-up.
• Parts Sourcing Service Manual sourcing service where the Raptor Supplies team locates any US industrial part or spare not available online, based on customer-submitted pictures or specifications.
• Trade Credit Account / NET30 Terms Trade credit account service offering eligible business customers NET30 or NET60 payment terms (extendable up to 90 days with approval), with same-day approval on a GBP 3,000 starting line.

Quantifiable outcome

• 863+ customer reviews on Trustpilot
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core.

• SAP AribacoreTechnology or IntegrationRaptor Supplies is a registered vendor on SAP Ariba procurement platform. Customers can use vendor code to send RFQs or onboard Raptor Supplies as an approved vendor through the platform.
• CoupacoreTechnology or IntegrationRegistered vendor status on Coupa procurement platform enabling seamless procurement integration for enterprise customers.
• FairmarkitcoreTechnology or IntegrationRegistered vendor on Fairmarkit procurement platform for sourcing and procurement optimization.
• ZycuscoreTechnology or IntegrationRegistered vendor on Zycus procurement platform enabling enterprise customer integration.
• W.W. GraingercoreChannel Partner/ Reseller/ DistributorAuthorized Grainger dealer. Promotional partnership featuring Grainger products on the platform with dedicated banner placement.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• RS Group (RS Components): Global B2B distributor of industrial and electronic components with strong presence in UK/Europe and large e-commerce platform. Directly comparable on international MRO and electronics procurement and on serving European enterprise buyers.
• MSC Industrial: Large US metalworking and MRO distributor with strong digital catalog and procurement integrations. Comparable on B2B industrial MRO e-commerce and on serving procurement teams via punchout integrations.
• W.W. Grainger: Largest US-based industrial MRO distributor with millions of SKUs and broad international operations. Direct comparable on product range and customer base; also Raptor's strategic supply partner, making it both an incumbent competitor and a key upstream dependency.
• Ferguson: Large US/UK plumbing, HVAC and industrial supplies distributor with significant e-commerce operations. Comparable on industrial supplies distribution, multi-region footprint, and B2B procurement platform integrations.
• Amazon Business: Massive B2B procurement marketplace expanding aggressively into industrial MRO with broad assortment and fast fulfillment. Comparable on e-commerce MRO procurement and on enterprise punchout/API procurement integrations.
• Fastenal: Major US industrial supplier with onsite vending, branch network and growing e-commerce. Comparable on MRO customer base, fastener/hand-tool categories, and B2B sales-led motion, with overlap on global operations.

Direct peers

• McMaster-Carr: Iconic US industrial supplies catalog/e-commerce business serving MRO buyers with very broad SKU coverage and fast US fulfillment. Directly comparable on assortment-led B2B MRO e-commerce model, though primarily US-domestic in distribution.
• Zoro (Grainger-owned): Digital-first industrial supplies e-commerce site owned by Grainger, focused on SMB and mid-market MRO buyers. Most directly comparable to Raptor on digital B2B MRO go-to-market, assortment breadth, and Grainger-aligned supply.
• Cromwell Tools: UK-based industrial supplies distributor offering hand tools, cutting tools and MRO consumables to B2B buyers with strong e-commerce presence. Direct comparable for Raptor's UK/EU customer base and hand-tools/MRO category mix.

Emerging players

• Brennan Company: US-based fluid-system specialty distributor (hydraulics, pneumatics, fittings) with growing digital commerce. Comparable to Raptor in overlapping pneumatic/hydraulic categories and B2B MRO procurement workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/raptorsupplies
• LinkedInlinkedin.com/company/raptor-supplies

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Raptor Supplies