FSM Group
FSM Group is a privately-held aviation fuel services company providing into-plane fueling, tank farm operations, fuel and ground equipment maintenance, and its proprietary Aviation Fuel Manager software to commercial airlines, cargo operators, and airport authorities across 15+ North American airports.
- Company typePrivate
- Founded2006
- HeadquartersOrlando, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What FSM Group does
FSM Group is a privately-held aviation fuel services company headquartered in Orlando, Florida, founded in 2006. The company provides into-plane fueling, tank farm maintenance and operations (M&O), fuel equipment and ground service equipment (GSE) maintenance, hydrant system servicing, and quality assurance inspections to commercial airlines, cargo operators, business aviation operators, airport authorities, and fuel consortiums across more than 15 major North American airports, including ATL, BOS, DAL, DCA, DEN, DTW, HNL, JFK, LAS, LGA, OGG, RDU, RSW, SEA, SMF, and YVR in Canada. Named customers include Delta Air Lines, JetBlue Airways, United Airlines, Southwest Airlines, and JSX, with Delta highlighted as a key anchor relationship at ATL and as the awarding body of FSM's 2024 Station of the Year at YVR. The company operates through wholly-owned subsidiaries including FSM Technologies LLC (software division), FSM Federal LLC (federal government services), PLH Dublin Inc. (Canadian operations), and C.D. Hallock Trucking (fuel transport, acquired 2016).
The company's core technology asset is the Aviation Fuel Manager (AFM) platform — a proprietary web-based application with Android and iOS mobile apps, organized into four integrated modules: Quality Control (ATA 103 / CSA compliance inspections), Fleet Management (work orders and parts), Into-Plane Operations (shift, fleet, and safety audit tracking), and Fuel Inventory Management (automated fuel inventory reporting). The platform was institutionalized under a new FSM Technology division launched in May 2024, signaling a shift from internal tool to externally licensable product. FSM holds compliance certifications across IATA IFQP, ICAO, OSHA, EPA, ATA 103, CSA B836, ASTM, FAA, and NFPA 407, and maintains an active careers pipeline to staff 24/7 fueling operations.
FSM's revenue model combines into-plane fueling services billed as transaction fees, tank farm and equipment maintenance delivered as managed services contracts with airport authorities and fuel consortiums, professional services for fuel and GSE equipment maintenance, and software licensing of the AFM platform. Go-to-market is primarily direct enterprise field sales targeting operations executives at airport authorities, airlines, and fuel consortiums, supplemented by channel delivery through its federal (FSM Federal) and international (PLH Dublin) subsidiaries. Pricing is not publicly disclosed and is contracted per service or on a managed services basis.
FSM Group firmographics
Firmographics- Name
- FSM Group
- Legal name
- FSM Group LLC
- Website
- https://fsmgroup.us
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- FSM Group is a privately-held aviation fuel services company providing into-plane fueling, tank farm operations, fuel and ground equipment maintenance, and its proprietary Aviation Fuel Manager software to commercial airlines, cargo operators, and airport authorities across 15+ North American airports.
- Ownership category
- akta.pro rank
FSM Group industry classification
Industry- Product category
- Aviation Fuel Services
- NAICS
- Oil and Gas Field Machinery and Equipment Manufacturing (333132)
- SIC
- General Industrial Machinery & Equipment (3560)
- akta.pro primary industry
- Fuel Management & Uplift Operations (THABAIAK)
- akta.pro secondary industries
- Private Aviation Fueling & Fuel Programs (THABAFAL), Field Service Management (FSM) & Dispatch Platforms (HDAEALAM)
Keywords
Where FSM Group is headquartered
LocationHeadquarters
- HQ city
- Orlando
- HQ country
- United States
- HQ region
- North America
Offices17 records
Markets served
FSM Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Aviation Fuel Services: Into-plane fueling services for commercial airlines, cargo operators, and business aviation at airport locations across North America.
- Tank Farm Maintenance and Operations: Managed services for fuel storage tank farms at airports including operations, maintenance, and quality assurance.
- Fuel Equipment Maintenance: Maintenance services for fueling equipment, ground service equipment (GSE), and hydrant systems at airports.
- FSM Technologies Software Licensing: Licensing of Aviation Fuel Manager platform to airline and airport fuel operations.
Go-to-market motion3 records
Distribution channels2 records
Marketing channels5 records
FSM Group product offering
Product offeringCore offering
FSM Group provides aviation fuel handling services including into-plane fueling and defueling, tank farm operations, fuel quality assurance and safety inspections, hydrant system and pipeline maintenance, and ground service equipment maintenance for commercial airlines, airports, fuel consortiums, and government/military aviation clients. Through its subsidiary FSM Technologies LLC, the company also develops and licenses the Aviation Fuel Manager software platform for managing fuel inventory, into-plane operations, fleet, and quality control.
Product overview
FSM Group offers a comprehensive suite of aviation fuel services across North America, combining physical fueling operations with a proprietary technology platform. The core product is Aviation Fuel Manager, a web-based application suite comprising four integrated modules: the Quality Control App (ensuring fuel quality checks and ATA103/CSA compliance), Fleet Management App (maintenance tracking for ramp and fuel equipment), Into Plane Operations App (shift management and safety audits), and Fuel Inventory Management App (real-time inventory visibility and reporting). These products are complemented by physical service offerings including 24/7 into-plane fuel services, tank farm operations and maintenance, quality assurance inspections, fuel equipment maintenance, ground service equipment (GSE) refurbishment, and hydrant system/pipeline maintenance. The company operates through wholly owned subsidiaries including FSM Technology (technology division), FSM Federal LLC (federal government services), PLH Dublin (Canadian operations), and C.D. Hallock Trucking (fuel transport). The company serves commercial airlines, cargo operators, private aviation, and airport operators across 16 service locations spanning coast to coast.
Differentiator
Problem solved
Functional benefit
Brands
- Aviation Fuel Manager: Web-based application for aviation fuel operations management, regulatory inspections, quality control, fleet management, and inventory accounting deployed across multiple airports and fuel facilities in North America.
Products and services
- Into-Plane Fueling and Defueling Services Turnkey into-plane fueling and defueling of commercial and military aircraft at airports, delivered to commercial airlines, fuel consortiums, and U.S. government/military clients.
- Tank Farm Operations Management and operation of on-airport fuel storage tank farms, including fuel receipt, storage, and distribution, for airlines, airports, and fuel consortiums.
- Fuel Quality Assurance and Safety Inspections Quality control testing and safety inspection services for aviation fuel, ensuring compliance with industry and regulatory standards for commercial and government aviation clients.
- Fuel Equipment Maintenance and Repair Maintenance and repair services for aviation fuel equipment, supporting reliable fueling operations for commercial airlines, airports, and military installations.
- Ground Service Equipment (GSE) Maintenance Maintenance services for ground service equipment used in aircraft servicing operations at airports and military bases.
- Hydrant System and Pipeline Maintenance Maintenance of airport hydrant systems and fuel pipelines that connect storage to aircraft stands, supporting continuous and safe fuel delivery.
- Aviation Fuel Manager Software Platform Proprietary software platform (delivered via subsidiary FSM Technologies LLC) that provides fuel inventory management, into-plane operations tracking, fleet management, and quality control workflows for aviation fuel operators, FBOs, and consortiums.
- Fuel Transportation and Trucking Services Aviation fuel transportation and trucking services delivered through subsidiary C.D. Hallock Trucking, supporting fuel distribution to airports and bases.
Quantifiable outcome
- Won 2024 Station of the Year award from Delta Air Lines (Small Location Category, YVR)
Companies that use FSM Group
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
FSM Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
FSM Group partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- FSM Federal LLCcoreWholly-owned subsidiary of FSM Group providing aviation fuel services, extending operational footprint at specific airport locations.
- PLH DublincoreSubsidiary providing aviation fuel services at Dublin Airport, awarded 2024 Station of the Year by Delta Air Lines for YVR operations.
- National Petrochemical and Manufacturers Council (NPMC)minorIndustry association membership providing networking, advocacy, and industry standards alignment for petroleum and chemical sector companies. Membership confirmed as of September 2025.
- Massport (Massachusetts Port Authority)minorBoston airport authority as operational partner for fueling services at Logan International Airport (BOS).
Scale indicators4 records
Recent moves9 records
Expansion highlights5 records
FSM Group competitors and assessment
Company assessmentBroad incumbents
- World Fuel Services: A global fuel logistics and services company serving aviation, marine, and land markets. Comparable in aviation fuel distribution and services, with FSM's VP HR having previously worked at World Fuel Services.
- ASIG (Aircraft Service International Group): Now part of Menzies Aviation, ASIG was a major US aviation fuel and ground services provider. Highly comparable to FSM's business model, with several FSM executives (Keith Ryan, Richard Piper) having ASIG heritage.
- Menzies Aviation: One of the largest aviation services companies globally, providing fueling, ground handling, and cargo services at 200+ airports. Directly comparable as a competitor in aviation fuel services, with FSM's leadership having direct Menzies/ASIG heritage.
- Signature Flight Support: A BBA Aviation company providing FBO, fueling, and ground services at 200+ locations worldwide. Directly comparable in aviation fueling services, with FSM's Chairman Keith Ryan having led BBA/ASIG operations previously.
- Swissport: A leading global provider of ground handling and aviation fuel services at 280+ airports. Comparable as a broad aviation services competitor with significant fuel handling operations.
- dnata: A major global air services provider owned by Emirates Group, offering ground handling, cargo, and fueling services at airports worldwide. Comparable as a broad aviation services competitor with overlapping fueling capabilities.
Regional players
- Banyan Air Service: An FBO and aviation services provider at Fort Lauderdale Executive Airport offering fueling, maintenance, and ground services. Comparable as a regional aviation fuel services competitor focused on business aviation.
Direct peers
- Avfuel Corporation: A leading supplier of aviation fuel and related services to FBOs, air carriers, and military customers. Comparable in aviation fuel distribution and services, with overlap in private/business aviation segment.
- Allied Aviation: A provider of into-plane fueling, fuel farm management, and hydrant system services at major US airports. Directly comparable to FSM's core into-plane fueling and tank farm operations.
- Sky Harbour LLC: A private aviation infrastructure company developing hangar campuses at business airports. Comparable as a focused aviation services company targeting fuel and ground services at specific airport locations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
FSM Group social profiles
Digital presenceFSM Group compliance and trust
Trust signalCompliance9 records
FSM Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
FSM Group leadership team
Management profileNumber of profiles
Profiles9 records
FSM Group subsidiaries and ownership
Company hierarchySubsidiaries4 records
FSM Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FSM Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FSM Group
What does FSM Group do?
FSM Group provides aviation fuel handling services including into-plane fueling and defueling, tank farm operations, fuel quality assurance and safety inspections, hydrant system and pipeline maintenance, and ground service equipment maintenance for commercial airlines, airports, fuel consortiums, and government/military aviation clients. Through its subsidiary FSM Technologies LLC, the company also develops and licenses the Aviation Fuel Manager software platform for managing fuel inventory, into-plane operations, fleet, and quality control.
Is FSM Group a public or private company?
FSM Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FSM Group founded?
FSM Group was founded in 2006. It employs 501 to 1,000 people.
Where is FSM Group based?
FSM Group is headquartered in Orlando, United States, in the North America region.
How does FSM Group make money?
Four revenue lines are on record. Aviation Fuel Services are the primary driver. The others are tank Farm Maintenance and Operations, fuel Equipment Maintenance and FSM Technologies Software Licensing.
Who are FSM Group's main competitors?
Broad incumbents on record are World Fuel Services, ASIG (Aircraft Service International Group), Menzies Aviation, Signature Flight Support, Swissport and dnata. Banyan Air Service is listed as a regional player. Direct peers are Avfuel Corporation, Allied Aviation and Sky Harbour LLC.
Does FSM Group have an API?
No public API is recorded for FSM Group.
What industry is FSM Group in?
FSM Group's product category is Aviation Fuel Services. Its primary akta.pro industry code is THABAIAK, Fuel Management & Uplift Operations, with a secondary code of THABAFAL, Private Aviation Fueling & Fuel Programs. Its NAICS code is 333132 and its SIC code is 3560.