Terabyte
Terabyte is a privately held Brazilian managed IT services provider in São Paulo, founded in 2000, delivering outsourced IT support, cloud, cybersecurity, backup, VoIP, and network management to SMBs and enterprises across Brazil.
- Company typePrivate
- Founded2000
- HeadquartersCampo, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Terabyte does
Terabyte (legally Terabyte – Rutledge Comércio e Serviços Ltda-EPP) is a privately held Brazilian managed IT services provider founded in 2000 and headquartered in São Paulo's Campo Belo district. The company delivers outsourced IT operations to small, medium, and enterprise businesses in Brazil, with a stated 20+ year track record and more than 10,000 clients served cumulatively. Its portfolio is organized into nine core product lines branded under the T-prefix (TCS support contract, TFS firewall, TBR backup/restore, TCB cloud, TAB antivirus, TRM remote monitoring, TIP VoIP, TND network devices, Intra365 intranet) plus add-on modules for PAM privileged access management and LGPD compliance services. The underlying stack is Microsoft-centric — built on Azure, Microsoft 365, Teams, and SharePoint — supplemented by hardware partnerships with Dell, HP, Lenovo, and Draytek, and security partnership with Bitdefender.
Terabyte generates revenue through a mix of recurring managed-services contracts (TCS, TND, cloud, VoIP, security), subscription-based cloud and telephony services (TCB, TIP), and usage-based hourly technical services for ad-hoc work. Pricing is quote-based and not publicly disclosed; the standard entry point is a free diagnostic assessment of the client's IT environment, which converts into monthly unlimited or hourly support contracts with SLAs and 24/7 monitoring. Go-to-market is sales-led, combining enterprise field sales with inside sales via website contact forms, phone, and WhatsApp, supported by an educational content marketing footprint (blog, Teracast podcast, LinkedIn, YouTube, Instagram, Facebook) and a self-service client support portal. Customer concentration is low and segmented horizontally across industries including legal, manufacturing, logistics, construction, international trade, interior design, and real estate, with multiple documented 10+ year client relationships indicating high retention.
Terabyte firmographics
Firmographics- Name
- Terabyte
- Legal name
- Terabyte – Rutledge Comércio e Serviços Ltda-EPP
- Website
- https://terabyte.com.br
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Terabyte is a privately held Brazilian managed IT services provider in São Paulo, founded in 2000, delivering outsourced IT support, cloud, cybersecurity, backup, VoIP, and network management to SMBs and enterprises across Brazil.
- Ownership category
- akta.pro rank
Terabyte industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
- akta.pro secondary industries
- Cloud PBX & Hosted Telephony (HDAIAHAB), Privileged Access Management (PAM) (HDADAAAC), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)
Keywords
Where Terabyte is headquartered
LocationHeadquarters
- HQ city
- Campo
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Terabyte business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services Contracts (TCS): Monthly fixed-rate contracts providing comprehensive IT support including technical support, monitoring, security, backups, and infrastructure management. Offered as complete managed services outsourcing where Terabyte assumes full responsibility for client IT operations.
- Cloud Services (TCB): Revenue from cloud migration, implementation, and ongoing management of Microsoft Azure and Microsoft 365 environments. Clients pay for cloud infrastructure usage and managed services.
- Hourly Technical Services: Pay-per-hour services for specific maintenance tasks such as system updates, software installations, equipment repairs, and network troubleshooting. Suitable for small businesses with occasional IT needs.
- VoIP/Telephony Services (TIP): Cloud PABX and voice IP services providing business telephony with monthly subscription fees for extension management, call features, and integrations.
- Security Solutions: Revenue from firewall security (TFS), antivirus business (TAB), and PAM solutions as part of managed security services.
- Network Infrastructure (TND): Managed network devices service offering hardware, software, and services as a monthly subscription replacing large upfront capital expenditures.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly Unlimited Support Contract |
| Usage-based | Pay-as-you-go | Hourly Technical Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Terabyte product offering
Product offeringCore offering
Terabyte provides managed IT services to Brazilian businesses, including comprehensive IT support contracts (TCS), cloud migration and management (TCB), cybersecurity (TFS firewall and TAB antivirus), backup and disaster recovery (TBR), 24x7 remote monitoring (TRM), cloud-based VoIP telephony (TIP), managed network devices (TND), Microsoft 365-integrated intranet (Intra365), and Privileged Access Management (PAM). Services are delivered through monthly recurring contracts or hourly engagements with SLA-backed support.
Product overview
Terabyte is an IT services company offering a portfolio of managed technology solutions organized as core service lines. The main products include TCS (IT Support Contract) for comprehensive technical support and infrastructure management; TFS (Firewall Security) and TAB (Antivirus Business) for cybersecurity; TBR (Backup Restore) and TCB (Cloud Business) for data protection and cloud services; TRM (Remote Monitoring) for 24x7 infrastructure monitoring; TIP (Voice IP) for VoIP/cloud telephony; TND (Network Devices) for network infrastructure; and Terabyte Intra365 for Microsoft 365-integrated intranet. Additional offerings include PAM (Privileged Access Management) and LGPD compliance services. The solutions work together to provide end-to-end IT management for corporate environments, with strategic partnerships with Microsoft, Dell, and HP.
Differentiator
Problem solved
Functional benefit
Brands
- TCS – Terabyte Contrato Suporte TI: IT support contract service providing comprehensive technical support and managed IT services
- TFS – Terabyte Firewall Security
- TBR – Terabyte Backup Restore
- TCB – Terabyte Cloud Business
- TAB – Terabyte Antivirus Business
- TRM – Terabyte Remote Monitoring
- TIP – Terabyte Voice IP
- TND – Terabyte Network Devices
- Terabyte Intra365
Products and services
- TCS - Terabyte Contrato de Suporte TI
Quantifiable outcome
- 20+ years of IT corporate experience
- +1 more outcomes
Companies that use Terabyte
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Terabyte technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature10 records
Terabyte partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft partnership providing Terabyte customers with Azure cloud services, Microsoft 365, Teams, SharePoint, and related Microsoft solutions. Terabyte acts as a certified Microsoft partner delivering cloud migration, implementation, and managed services.
- DellcoreTechnology partnership for hardware solutions including servers, workstations, and enterprise infrastructure equipment.
- HP (Hewlett-Packard)coreHardware partnership providing HP computers, printers, and enterprise equipment for client solutions.
- BitdefendercoreSecurity partnership providing Bitdefender antivirus and endpoint security solutions as part of Terabyte's TAB (Antivirus Business) service offering.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Terabyte competitors and assessment
Company assessmentEmerging players
- Positivo Tecnologia: Brazilian technology company with growing presence in IT services, cloud, and education-tech; competes in adjacent SMB and enterprise IT outsourcing segments in Brazil.
Regional players
- Locaweb: Major Brazilian cloud and hosting provider offering cloud infrastructure, email, and managed services primarily to SMBs; overlaps with Terabyte's cloud (TCB) and Microsoft 365 delivery.
Direct peers
- Tivit: One of Brazil's largest managed services and cloud providers, offering end-to-end IT outsourcing, cloud, and security to enterprises; directly comparable in managed IT and cloud services portfolio targeting the Brazilian market.
- Stefanini: Brazil-origin global IT services and consulting firm with deep managed services, cloud, and cybersecurity offerings; competes head-to-head for mid-market and enterprise IT outsourcing contracts in Brazil.
- Logicalis: Global IT integrator offering managed services, cloud, and networking across Latin America; competes with Terabyte in Brazil on infrastructure management, network services, and managed security.
- CI&T: Brazilian digital and IT services specialist with strong Microsoft partnerships; comparable on cloud migration, managed services, and Microsoft 365 delivery to enterprise clients.
- Engineering (Brazil/Italy): Italian-Brazilian IT services group providing managed services, cloud, and application management; directly competes with Terabyte in Brazil on outsourced IT and cloud contracts.
Broad incumbents
- Accenture: Global IT services giant with substantial Brazil operations covering cloud, security, and managed services; represents the broad incumbent tier Terabyte competes against for larger enterprise deals.
- IBM (Brazil): IBM's Brazil organization offers managed infrastructure, cloud, and security services that overlap with Terabyte's portfolio at the upper end of the market.
Others
- Bitdefender (Business Division): Endpoint security vendor whose business products Terabyte resells as TAB; an adjacent ecosystem partner rather than direct competitor but increasingly relevant as it expands managed security services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Terabyte social profiles
Digital presenceTerabyte compliance and trust
Trust signalCompliance3 records
Terabyte financial estimates
Financial estimateRevenue estimate
Valuation estimate
Terabyte leadership team
Management profileNumber of profiles
Terabyte funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Terabyte M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Terabyte
What does Terabyte do?
Terabyte provides managed IT services to Brazilian businesses, including comprehensive IT support contracts (TCS), cloud migration and management (TCB), cybersecurity (TFS firewall and TAB antivirus), backup and disaster recovery (TBR), 24x7 remote monitoring (TRM), cloud-based VoIP telephony (TIP), managed network devices (TND), Microsoft 365-integrated intranet (Intra365), and Privileged Access Management (PAM). Services are delivered through monthly recurring contracts or hourly engagements with SLA-backed support.
Is Terabyte a public or private company?
Terabyte is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Terabyte founded?
Terabyte was founded in 2000. It employs 11 to 50 people.
Where is Terabyte based?
Terabyte is headquartered in Campo, Brazil, in the Latin America region.
How does Terabyte make money?
Six revenue lines are on record. Managed IT Services Contracts (TCS) is the primary driver. The others are cloud Services (TCB), hourly Technical Services, voIP/Telephony Services (TIP), security Solutions and network Infrastructure (TND).
Who are Terabyte's main competitors?
Positivo Tecnologia is listed as an emerging player. Locaweb is listed as a regional player. Direct peers are Tivit, Stefanini, Logicalis, CI&T and Engineering (Brazil/Italy). Broad incumbents are Accenture and IBM (Brazil). Bitdefender (Business Division) is listed as an others.
Does Terabyte have an API?
No public API is recorded for Terabyte.
What industry is Terabyte in?
Terabyte's product category is Managed IT Services. Its primary akta.pro industry code is BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization), with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 518 and its SIC code is 7370.