CUES
CUES Inc. is a U.S. manufacturer of sewer, water, and stormwater pipeline inspection and rehabilitation equipment, selling CCTV cameras, transporters, multi-sensor systems, and GraniteNet asset-management software to municipalities, utilities, contractors, and engineering firms across more than 20 countries.
- Company typePrivate
- Founded1963
- HeadquartersOrlando, United States
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What CUES does
CUES Inc. is a U.S.-based manufacturer of sewer, water, wastewater, and stormwater pipeline inspection and rehabilitation equipment, operating as a wholly-owned subsidiary of SPX Corporation since its founding in 1963 (originally as Community Utility Equipment Supply). The company designs, manufactures, and services a fully integrated portfolio spanning rugged CCTV cameras (OZ4-HD, OZIII-S, DUC), self-propelled and push camera transporters (Compact Pipe Ranger, Mudmaster, Steerable Pipe Ranger II, Ultra Shorty series), lateral-and-mainline inspection systems (LAMP II), reinstatement cutters, chemical grouting and rehabilitation equipment (CUES LOCK, packers, Easy Grout), and multi-sensor profiling platforms (AMP, SoLID FX, Laser Profiler, CATVS). Underpinning the hardware is GraniteNet, the company's proprietary cloud-based infrastructure inspection and asset-management software platform, now NASSCO v8.0 certified for PACP, LACP, and MACP standards, which includes an AI Defect Coding Service.
The company's commercial model is a hybrid of high-mix hardware sales, software licensing, and recurring services. Equipment is sold through a direct enterprise field sales force and an authorized dealer network spanning over 20 countries; U.S. and Canadian public-sector buyers also access CUES through cooperative purchasing programs (Sourcewell contract #080525-CUE, Canoe Procurement Canada). GraniteNet is offered in tiered packages with optional modules, generating a software/recurring layer alongside the hardware base. Complementary revenue streams include CUES Mapping Services using the AMP probe, equipment rental, parts and repair services backed by a large service team, and technical education through Grout School and other training programs.
CUES serves three primary verticals: municipalities and utilities (water/wastewater/stormwater), municipal contractors performing inspection and rehabilitation work, and engineering firms and asset managers requiring GIS-integrated condition data. The company claims the largest engineering staff and the broadest product line in the sewer inspection industry, with custom and pre-built vehicle integration (Sprinter trucks, TV/Cutter/Grout combos, trailer-mounted systems) serving as a key differentiator versus pure-equipment competitors. Its customer base is anchored in long-tenured municipal relationships developed over six decades, with TC Energy cited as a named enterprise reference for the AMP mapping system.
CUES firmographics
Firmographics- Name
- CUES
- Legal name
- CUES Inc.
- Website
- https://cuesinc.com
- Company type
- Private
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CUES Inc. is a U.S. manufacturer of sewer, water, and stormwater pipeline inspection and rehabilitation equipment, selling CCTV cameras, transporters, multi-sensor systems, and GraniteNet asset-management software to municipalities, utilities, contractors, and engineering firms across more than 20 countries.
- Ownership category
- akta.pro rank
CUES industry classification
Industry- Product category
- Sewer Pipeline Inspection and Rehabilitation Equipment
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Geophysical Surveying and Mapping Services (54136)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Construction Machinery & Equip (3531)
- akta.pro primary industry
- Sewer Inspection, Condition Assessment & Monitoring (CCTV, Sensors) (EUANACAG)
Keywords
Where CUES is headquartered
LocationHeadquarters
- HQ city
- Orlando
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
CUES business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Technology or R&D, Personnel, Supply Chain, Marketing or Sales, Operations, Infrastructure
Revenue model
- Hardware Equipment Sales: CUES sells a broad portfolio of pipeline inspection and rehabilitation equipment including camera transporters (wheeled/tracked crawlers), cameras, custom vehicles (truck/van/trailer-mounted systems), grout and rehab equipment, lateral reinstatement cutters, multi-sensor profiling systems, and portable inspection systems. Revenue is generated on a per-unit basis for both standard and custom-configured equipment.
- Software Licensing (GraniteNet): GraniteNet is sold as an inspection and asset management software platform. Available in multiple packages, editions, and optional modules. The software is NASSCO v8.0 certified (PACP, LACP, MACP). GraniteNet AI Defect Coding Service provides additional software-driven revenue.
- Professional Services & Training: CUES offers mapping services through CUES Mapping Services (CMS) using the AMP probe, technical schools (Grout School), product training, and field service support. Also provides repair services backed by a large parts inventory and service technician team.
- Equipment Rental: The AMP (Accurate Mapping Probe) is available for both purchase and rental, providing flexible revenue options for customers who prefer not to buy the equipment outright.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Equipment sold via direct quote; pricing varies by configuration |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
CUES product offering
Product offeringCore offering
CUES designs, manufactures, and sells integrated sewer pipeline inspection and rehabilitation equipment, including self-propelled camera transporters, pan-tilt-zoom CCTV cameras, multi-sensor profiling systems, lateral reinstatement cutters, grouting and rehabilitation equipment, and custom truck/trailer-mounted inspection vehicles. The GraniteNet cloud-based software platform — NASSCO v8.0 certified for PACP, LACP, and MACP — provides asset inspection, defect coding, GIS mapping, and decision support, and is paired with hardware to deliver end-to-end pipeline assessment and rehabilitation solutions to municipalities, utilities, contractors, and engineering firms.
Product overview
CUES provides fully integrated sewer inspection and rehabilitation solutions combining rugged equipment with intelligent software. The product portfolio includes: camera transporters (Compact Pipe Ranger, Mudmaster, Steerable Pipe Ranger II, Ultra Shorty 21/III) for moving inspection cameras through pipelines; cameras (OZ4-HD, OZIII-S, DUC, Micro Pan & Tilt) for visual inspection; the LAMP II lateral/mainline inspection system; reinstatement cutters (Currahee, Kangaroo) for pipe rehabilitation; grout and rehab equipment (Chemical Sealing Systems, Packers, CUES LOCK, Easy Grout); multi-sensor profiling systems (AMP, CATVS, Laser Profiler, SoLID FX); portable inspection systems (HUNTER, CUESrecon, flexiprobe C540c/PT, flexitrax C550c, K2, MARK 3, MPlus+); and GraniteNet software platform for asset management and decision support. The company also offers custom and pre-built inspection vehicles with various configurations.
Differentiator
Problem solved
Functional benefit
Brands
- GraniteNet: Next-generation infrastructure inspection and decision support software for water, wastewater, stormwater and municipal public works asset management. Now NASSCO certified v8.0 for PACP, LACP, and MACP standards.
- CUES LOCK
- AMP
Products and services
- GraniteNet Software Next-generation cloud-based infrastructure inspection and asset management software for water, wastewater, and stormwater utilities; integrated GIS mapping, GPS, NASSCO v8.0 certified defect coding, and GraniteNet AI Defect Coding Service.
- OZ4-HD Camera 1080p high-definition pan-and-tilt mainline CCTV camera with 160:1 total zoom (10x optical, 16x digital), built-in 512 Hz sonde, and backwards compatibility with existing CUES K2 controls, transporters, and reels.
- OZIII-S Camera
Quantifiable outcome
- The DUC (Digital Universal Camera) enables 3x production rates and 50% reduction in inspection cost per foot, including traffic control, equipment maintenance, vehicle expenses, and coding costs.
- +5 more outcomes
Companies that use CUES
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
CUES technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature8 records
CUES partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Canoe Procurement CanadacoreCUES is an approved supplier through Canoe Procurement Canada, one of Canada's largest cooperative purchasing organizations. This partnership streamlines procurement of CUES inspection, assessment, and infrastructure solutions for municipalities, utilities, government agencies, and public-sector organizations across Canada.
- NASSCO (National Association of Sewer Service Companies)coreCUES' GraniteNet Software has achieved NASSCO Version 8 certification — certified for all NASSCO Version 8 standards including PACP (Pipeline Assessment Certification Program), LACP (Lateral Assessment Certification Program), and MACP (Manhole Assessment Certification Program). This third-party certification validates GraniteNet's compliance with the global industry standard for sewer inspection data coding and reporting.
- SourcewellcoreCUES holds Sourcewell Contract #080525-CUE, making it an official Sourcewell contract holder. This enables municipalities, utilities, and eligible public agencies nationwide to purchase CUES products through a nationally vetted, competitively awarded contract — saving time and eliminating lengthy bid processes with pre-negotiated, budget-friendly pricing.
- INSIGHTminorCUES has a collaboration with INSIGHT to expand Multi-Sensor Technologies capabilities for clients and pipeline owners, specifically introducing a Near-Field Electromagnetic Multi-Sensor technology through their SoLID FX platform. The collaboration brings new inspection capabilities to the CUES product ecosystem.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
CUES competitors and assessment
Company assessmentRegional players
- Kanal TV / Camtronics: Camtronics is a European-based supplier of sewer inspection and rehabilitation equipment (crawlers, cameras, software), serving municipal clients across Europe. Comparable product offering to CUES but focused on European markets where CUES primarily operates through dealers.
Direct peers
- IBAK Helmut Hunger: IBAK is a German manufacturer of sewer CCTV inspection equipment, cameras, transporters and software (IKAS evolution), serving municipal customers across Europe. Direct peer in product and customer category, with strong European footprint that competes with CUES' dealer network.
- Subsite Electronics (The Toro Company): Subsite Electronics is one of the five leading players in the same global sewer/lateral inspection market, owned by Toro and offering utility locators and CCTV pipeline inspection systems. Direct overlap with CUES on product category and municipal utility customers.
- Rausch Electronics USA: Rausch is one of the five leading players called out alongside CUES in the Mainline/Lateral Inspection System market, offering CCTV pipeline inspection crawlers, cameras, and rehabilitation equipment. Direct competitor for U.S. municipal sewer inspection contracts.
- Aries Industries: Aries Industries is one of the five named leading manufacturers in the global Mainline and Lateral Inspection System market alongside CUES, building truck-mounted CCTV pipeline inspection vehicles, transporters, and lateral inspection systems for U.S. municipalities and contractors. Direct overlap on product category, customer base (utilities/contractors), and sales motion.
- Envirosight (a Verisk company): Envirosight designs and manufactures CCTV pipe inspection and sewer rehabilitation systems (e.g., ROVVER X, IPEK, Quickview) for municipal and contractor customers worldwide. Comparable product mix (crawlers, cameras, software) and identical end-markets (water/wastewater/stormwater utilities).
- Spartan Tool: Spartan Tool manufactures sewer and drain cleaning equipment along with CCTV pipeline inspection systems for plumbing contractors and municipalities. Direct competitor in the lateral/mainline inspection equipment market with overlapping products and channels.
- Ratech Electronics: Ratech Electronics (Canadian) manufactures CCTV pipe inspection and locators for the underground utility industry, including sewer inspection equipment and video pipeline inspection systems. Comparable product offering and shared North American municipal customer base.
Emerging players
- HammerHead Trenchless Equipment: HammerHead Trenchless Equipment provides trenchless rehabilitation solutions for water, sewer and gas infrastructure, with overlapping focus on sewer relining/rehab equipment. Comparable in adjacent portion of CUES' grout/rehab and reinstatement cutter portfolio, complementary on the broader pipeline infrastructure market.
Broad incumbents
- Emerson Electric (RIDGID): RIDGID/Emerson offers the SeeSnake line of CCTV pipeline inspection cameras, transporters, and reporting software as part of a much broader plumbing and utility tools portfolio. Overlaps with CUES on sewer inspection category but operates with broader incumbent scale and a different distribution model (dealer-heavy retail + trade).
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
CUES social profiles
Digital presenceCUES compliance and trust
Trust signalCompliance2 records
CUES financial estimates
Financial estimateRevenue estimate
Valuation estimate
CUES leadership team
Management profileNumber of profiles
Profiles1 record
CUES subsidiaries and ownership
Company hierarchySubsidiaries1 record
CUES funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CUES M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CUES
What does CUES do?
CUES designs, manufactures, and sells integrated sewer pipeline inspection and rehabilitation equipment, including self-propelled camera transporters, pan-tilt-zoom CCTV cameras, multi-sensor profiling systems, lateral reinstatement cutters, grouting and rehabilitation equipment, and custom truck/trailer-mounted inspection vehicles. The GraniteNet cloud-based software platform — NASSCO v8.0 certified for PACP, LACP, and MACP — provides asset inspection, defect coding, GIS mapping, and decision support, and is paired with hardware to deliver end-to-end pipeline assessment and rehabilitation solutions to municipalities, utilities, contractors, and engineering firms.
Is CUES a public or private company?
CUES is a private company. It is classified as corporate owned and is currently operating.
When was CUES founded?
CUES was founded in 1963. It employs 101 to 250 people.
Where is CUES based?
CUES is headquartered in Orlando, United States, in the North America region.
How does CUES make money?
Four revenue lines are on record. Hardware Equipment Sales are the primary driver. The others are software Licensing (GraniteNet), professional Services & Training and equipment Rental.
Who are CUES's main competitors?
Kanal TV / Camtronics is listed as a regional player. Direct peers are IBAK Helmut Hunger, Subsite Electronics (The Toro Company), Rausch Electronics USA, Aries Industries, Envirosight (a Verisk company), Spartan Tool and Ratech Electronics. HammerHead Trenchless Equipment is listed as an emerging player. Emerson Electric (RIDGID) is listed as a broad incumbent.
Does CUES have an API?
No public API is recorded for CUES.
What industry is CUES in?
CUES's product category is Sewer Pipeline Inspection and Rehabilitation Equipment. Its primary akta.pro industry code is EUANACAG, Sewer Inspection, Condition Assessment & Monitoring (CCTV, Sensors). Its NAICS code is 81121 and its SIC code is 3823.