AMCOR

What AMCOR does

AMCOR Technology Solutions LLC is a privately held US-based depot repair, refurbishment, and supply-chain services provider founded in 1986 and operating a dual-facility model with a US distribution hub in El Paso, Texas and a production/repair facility in Ciudad Juárez, Mexico. The company specializes in multi-OEM authorized repair services, advanced exchange management, end-of-life disposition, teardown parts reclamation, inventory management, and end-to-end product customization (labeling, packaging, light assembly, upgrades). All repairs are supported by an ISO 9001-certified closed-loop quality system built on Kaizen and Lean Sigma methodologies, with 100% end-of-line testing and granular fault-data capture (custom error codes, microscopic imagery, parts-used and labor tracking) that feeds continuous improvement and customer-facing trend analysis. EDI integration with customer inventory and asset-tracking systems anchors the offering in OEM and service-organization workflows.

The business model is B2B enterprise services sold via a quote-based, multi-year contract model with no publicly disclosed pricing tiers. AMCOR monetizes across four streams: repair and refurbishment (service fees), advanced exchange management (managed services), supply chain and logistics (professional services), and customization (professional services). Customers include OEM manufacturers requiring authorized warranty repair, service organizations managing product lifecycle, and national self-maintainers needing customization — all referenced as enterprise clients. Revenue, headcount detail, ownership structure, and customer counts are not publicly disclosed; the company operates without venture or private equity backing and has no parent entity. The competitive position is anchored by USMCA-compliant cross-border operations that enable tariff avoidance, 38 years of operating history, 25+ years of continuous ISO 9001 certification, and a #1 worldwide quality audit score awarded by an OEM partner.

Name

AMCOR

Legal name

AMCOR Technology Solutions LLC

Website

https://amcorts.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

101–250 employees

Short description

AMCOR Technology Solutions provides multi-OEM authorized depot repair, refurbishment, reverse logistics, and supply-chain services from dual facilities in El Paso, TX and Juárez, MX, serving enterprise OEM manufacturers, service organizations, and national self-maintainers under USMCA-compliant operations.

Ownership category

akta.pro rank

Headquarters

HQ city

West Caldwell

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Repair & Refurbishment Services: Multi-OEM authorized repair services with end-of-line testing, fault data capture, and customization. Revenue generated through service fees for repair, teardown parts reclamation, and end-of-life disposition.
2. Advanced Exchange Management: Exchange program management for OEMs and service organizations. Revenue from exchange processing and inventory management.
3. Supply Chain & Logistics: Inventory management, product deployment, and logistics services from El Paso distribution hub. Revenue from logistics coordination and inventory services.
4. Customization Services: End-to-end customization including data capture, reporting, custom labeling, packaging, light assembly, and product upgrades.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

AMCOR Technology Solutions provides multi-OEM authorized depot repair and refurbishment, advanced exchange management, supply chain and logistics (including EDI-integrated inventory management and product deployment), and end-to-end customization services (labeling, packaging, light assembly, product upgrades). Services are delivered from dual US/Mexico facilities in El Paso, TX and Juarez under an ISO 9001-certified closed-loop quality system with 100% end-of-line testing and granular fault data capture.

Product overview

AMCOR Technology Solutions operates as a dual-facility supply chain services company offering an integrated suite of repair, logistics, and customization services. The portfolio centers on five interconnected services: Repair & Refurbishment (multi-OEM authorized repair with 100% end-of-line testing), Advanced Exchange (replacement unit management), Supply Chain & Logistics (inventory and EDI integration), Customization (labeling, packaging, assembly), and Fault Analysis (defect data capture and trend analysis). All services are underpinned by a Quality System built on ISO 9001, Kaizen, and Lean Sigma methodologies. The services work together to manage the full product lifecycle from intake through repair, customization, testing, and return to customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Repair & Refurbishment Multi-OEM authorized depot repair and refurbishment with 100% end-of-line testing, full fault data capture, advanced exchange management, repair return processing, end-of-life disposition, and teardown parts reclamation, delivered for OEMs and enterprises needing certified third-party repair under warranty/maintenance contracts.
• Advanced Exchange Management Advanced exchange program that lets customers receive replacement units while their original units are being repaired, enabling continuous product availability and managed spare-unit inventory for OEMs and service organizations.
• Supply Chain & Logistics Inventory management, product deployment, and EDI-integrated logistics from the El Paso, TX distribution hub with daily cross-border trucking between El Paso and Juarez, serving US and international customers with asset tracking and inventory coordination.
• Customization Services End-to-end product customization covering receiving, technical processes, custom labeling, packaging, light assembly, data capture, reporting, and product upgrades, designed for national self-maintainers and OEMs that need configuration beyond standard vendor offerings.
• Fault Analysis Granular defect data capture including custom error codes, microscopic imagery, parts used tracking, and time/labor tracking, paired with cause/resolution tracking and trend analysis to give OEMs visibility into failure modes.
• ISO 9001 Quality System Closed-loop ISO 9001 quality system built on Kaizen and Lean Sigma methodologies, featuring 100% end-of-line testing with no sampling, defect tracking, first-pass yield measurement, and customer satisfaction metrics, underpinning all AMCOR services.

Quantifiable outcome

• Highest quality audit score ever given worldwide by OEM partners
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• OEM Partners (Multi-OEM)coreStrategic or Co-development PartnerAMCOR maintains multi-OEM authorized repair relationships with various OEM manufacturers. As an authorized repair center, AMCOR performs repairs certified to manufacturer standards, with technicians trained and certified to OEM specifications. These partnerships are core to AMCOR's business model.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Apto Solutions: Apto Solutions specializes in IT asset disposition (ITAD), electronics refurbishment, and value recovery services for OEMs and enterprises. Directly comparable to AMCOR's electronics repair, refurbishment, and end-of-life disposition services.
• Sims Lifecycle Services: Sims Lifecycle Services (a division of Sims Limited) provides IT asset disposition, electronics refurbishment, and reverse logistics for OEMs and enterprises globally. Directly comparable to AMCOR's electronics refurbishment and reverse logistics operations.
• TES (Total Electronic Solutions): TES provides depot repair, refurbishment, and asset recovery services for electronics OEMs across multiple product categories. Directly comparable to AMCOR's core multi-OEM authorized repair and refurbishment business model.
• Reverse Logistics Group (RLG): RLG provides outsourced reverse logistics services including returns management, repair, refurbishment, and remarketing for OEMs and retailers. Directly comparable to AMCOR's reverse logistics and repair management offerings.

Broad incumbents

• Jabil: Jabil is a large global EMS provider offering aftermarket services including repair, reverse logistics, and supply chain management as part of a broader manufacturing services portfolio. Comparable to AMCOR at the scale of its aftermarket/repair capabilities, though Jabil operates far more broadly across product categories and geographies.
• Flex (Flextronics): Flex is a large global EMS provider with established aftermarket services including repair, refurbishment, and reverse logistics for OEMs across multiple industries. Comparable to AMCOR through its aftermarket services division, but Flex operates globally and across much broader product categories.
• Kyndryl: Kyndryl provides IT infrastructure services including hardware maintenance, managed services, and technology lifecycle support globally. Comparable to AMCOR at the hardware maintenance/managed services level, though Kyndryl operates across vastly broader IT services scope.
• Ingram Micro: Ingram Micro is a large global technology distributor with IT asset disposition (ITAD) and device lifecycle services including refurbishment and reverse logistics. Comparable to AMCOR in ITAD/refurbishment scope, but Ingram Micro operates at vastly larger scale and broader product portfolio.
• HP Inc. HP operates hardware maintenance, repair, and refurbishment services for its own OEM products globally through authorized service provider networks. Comparable to AMCOR as an OEM with outsourced depot repair needs, but HP also operates in-house service capabilities.

Emerging players

• CompuCom: CompuCom provides IT lifecycle services including hardware maintenance, repair, and asset disposition for enterprise customers. Comparable to AMCOR in IT hardware repair/refurbishment focus, though CompuCom operates more as an enterprise IT services provider than an OEM-authorized depot repair specialist.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AMCOR