Windley Ely

What Windley Ely does

Windley Ely Inc. is a Canadian workers' compensation and disability management firm founded in 1998 and headquartered in London, Ontario. The company operates across all Canadian provinces and territories through five offices (Calgary, London, Montréal, Ottawa, Vancouver), employing approximately 130 specialized professionals including lawyers, paralegals, registered nurses, and occupational physicians, with reported claims management for over 750,000 workers nationally.

The firm's technical core is the proprietary, SOC 2-certified WEClaims Management Platform, which delivers real-time claims tracking, centralized reporting (over 400 data points), configurable workflows aligned to provincial regulations, automation of claim notifications and approvals, and immediate generation of customized modified-work offers. Around this platform, Windley Ely packages 12 service modules in three solution groupings: WCB Claims Management (Comprehensive, Full Medical, Partial Medical tiers), Non-Occupational Programs (Short-Term Disability, Attendance Management, Workplace Accommodation), and Supplemental Services (Consulting & Account Management, Cost Relief, Health & Safety, Legal Advisory, 24/7 bilingual Nurse Triage using Schmitt-Thompson Protocols, and Reporting & Financial Analytics). The company reports securing $50M+ in annual rebates/premium discounts and over $35M in legal-advisory premium savings for clients, with an 8x client ROI and a 27% claim denial rate versus a 16% Canadian average.

Windley Ely's business model combines flat per-claim subscription fees for core WCB and disability claims management (typically multi-year contracts) with performance-based outcome pricing for Cost Relief services, where clients pay only when funds are recovered. The go-to-market is a consultative enterprise field-sales motion targeting HR, Health & Safety, Risk Management, Operations, and Finance leaders at large Canadian employers across transportation/logistics, manufacturing, construction, healthcare, retail, and municipal sectors. Customer-facing channels include content marketing, Google AdWords remarketing, and direct outreach with risk-free consultations; the firm has no disclosed channel partners or external investors, and is led by CEO Dan Pompilii and CFO Ryan Brookshaw. Recognized as the Top Occupational Health and Safety Service in Canada for 2025 by Manage HR Magazine, the firm operates as a privately held Canadian corporation.

Name

Windley Ely

Legal name

Windley Ely Inc.

Website

https://windleyely.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

Windley Ely is a Canadian workers' compensation and disability management firm, founded in 1998, that operates the proprietary SOC 2-certified WEClaims Platform and 12 service modules (WCB claims, STD, attendance, accommodation, legal advisory, 24/7 nurse triage) to manage claims for 750,000+ workers across all provinces via five offices.

Ownership category

akta.pro rank

Product category

Workers' Compensation Claims Management

NAICS

Claims Adjusting (524291)

SIC

Hospital & Medical Service Plans (6324)

akta.pro primary industry

Disability & Leave Administration (STD/LTD/FMLA/Paid Leave) (HLAEALAM)

akta.pro secondary industry

Leave of Absence (LOA) & Absence Management Support (BPAAAIAF)

Keywords

• Workers compensation management
• Disability management services
• WCB claims management
• Return-to-work programs
• Occupational health and safety

Headquarters

HQ city

London

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Flat Per-Claim Fees: Transparent, predictable pricing with flat per-claim fees ensuring costs remain manageable as business grows, without hidden or unexpected pass-through charges.
2. Cost Recovery/Relief Service: Performance-based Cost Recovery service where organizations only pay when results are delivered. Specialists have secured over $35 million annually for businesses nationwide. Three-pronged approach: Ongoing Cost Relief, Historical Cost Relief, and Appeals & Cost Transfers.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

Windley Ely is a Canadian disability management firm that manages workers' compensation (WCB) claims, short-term disability claims, attendance, and workplace accommodations for employers across all provinces. The firm delivers these services through a team of 130+ subject matter experts (including lawyers and paralegals) supported by its proprietary WEClaims Management Platform, which provides real-time claim tracking, analytics, and automated workflows. Supplemental offerings include nurse triage, legal advisory, cost recovery, health and safety consulting, and reporting/financial analytics.

Product overview

Windley Ely operates as a workers' compensation and disability management firm offering a proprietary WEClaims Management Platform as its core technology product, supplemented by a comprehensive suite of 12 service modules. The platform enables real-time claims tracking, analytics, and workflow automation across all Canadian provinces. Service modules include three WCB Claims Management tiers (Comprehensive, Full Medical, Partial Medical), Short-Term Disability, Attendance Management, and Workplace Accommodation programs, plus supplemental services covering Consulting & Account Management, Cost Relief, Health & Safety, Legal Advisory, Nurse Triage, and Reporting & Financial Analytics. The architecture combines the WEClaims Platform with embedded nurse triage capabilities and legal expertise to deliver end-to-end claims management from incident reporting through resolution.

Differentiator

Problem solved

Functional benefit

Products and services

• WEClaims Management Platform

Quantifiable outcome

• Up to 8x return on investment for clients
• +7 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Scale indicators10 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• MedRisk: US-focused managed care provider for workers' compensation physical medicine and nurse triage services. Directly analogous to Windley Ely's 24/7 Nurse Triage program in clinical oversight of occupational injuries.
• Genex Services: Workers' compensation clinical and disability management specialist providing medical management, return-to-work coordination, and absence management services. Direct comparable to Windley Ely's medical-tier WCB claims and nurse triage offerings.
• Sedgwick: Global claims management and disability management TPA servicing workers' compensation, disability, and absence claims for employers. Direct comparable to Windley Ely in service scope, though Sedgwick operates at much larger geographic scale and headcount.
• Gallagher Bassett: US-headquartered claims management and TPA arm of Arthur J. Gallagher providing integrated workers' compensation, disability, and absence management. Closely aligned with Windley Ely's claims management, return-to-work, and cost-containment offering, though operating primarily in the US.

Regional players

• BFL Canada: Employee-owned Canadian insurance brokerage offering commercial insurance, risk management and benefits consulting including workers' compensation. Canadian-headquartered incumbent operating across the same employer buyer market as Windley Ely.

Broad incumbents

• Marsh Canada: Canadian arm of Marsh McLennan providing insurance broking and risk advisory including workers' compensation placements. Broader incumbent that competes for employer mandates overlapping with Windley Ely's Canadian enterprise customer base.
• Conduent: Large-scale BPO that operates a healthcare and insurance claims processing business, including workers' compensation and disability claims administration. Overlaps with Windley Ely on the outsourced claims operations layer but as part of a much broader portfolio.
• Aon Canada: Canadian arm of Aon plc providing insurance/reinsurance broking and human capital consulting including workers' comp advisory. Incumbent in the broader employer risk and benefits space, touching on Windley Ely's customer conversations.
• Hub International: Large North American insurance brokerage headquartered in Chicago with significant Canadian presence offering WC and group benefits solutions. Adjacent competitor for mid-market and enterprise employer mandates.

Emerging players

• League: Toronto-based digital health and benefits platform modernizing employer benefits administration including absence and disability. Emerging tech-first entrant that could overlap with Windley Ely's platform play over time.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Windley_Ely
• LinkedInlinkedin.com/company/windley-ely-professional-corporation

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Windley Ely