Complete Health
Complete Health is a private, Jacksonville-headquartered primary care provider operating 34 senior-focused clinics across Alabama, Florida, and Colorado. It delivers Medicare-aligned primary care, urgent care, walk-in, chronic care management, and Medicare navigation services to Medicare and Medicare Advantage beneficiaries through a Care Team model.
- Company typePrivate
- Founded2018
- HeadquartersJacksonville, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Complete Health does
Complete Health is a privately held, for-profit primary care provider headquartered in Jacksonville, Florida, that operates 34 clinic locations across Alabama (20), Florida (10), and Colorado (4). Founded in 2018, the company is built around a senior-focused, value-based-care model serving Medicare beneficiaries and Medicare Advantage members, and employs 501–1,000 staff across its Care Team, operations, and clinical functions.
The company delivers an integrated service portfolio including primary care, urgent care, walk-in clinics, chronic care management, Medicare navigation, telehealth, same-day sick visits, transitional care, palliative care, transportation and social work support, and mental health services delivered by licensed clinical social workers. Its underlying technology stack comprises an electronic health record system, a third-party patient portal and scheduling platform (Radix Health), telehealth capabilities, and a 24/7 nurse line. Marketing and patient engagement run through a bilingual (English/Spanish) website, a wellness blog, physician-finder tools, and Google reviews, where the company maintains a 5.0-star rating across 2,201 patient reviews.
Complete Health generates revenue through insurance reimbursements and plan contracts for the clinical services it provides; pricing is not publicly disclosed and the company accepts most Medicare and Medicare Advantage plans. Distribution is exclusively direct-to-consumer via its physical clinic network, walk-in and urgent care formats, phone scheduling, and the patient portal. The company is HIPAA-compliant and reports no parent company, subsidiaries, or disclosed funding rounds, M&A activity, or ownership structure in the available data.
Complete Health firmographics
Firmographics- Name
- Complete Health
- Legal name
- Complete Health
- Website
- https://completehealth.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Complete Health is a private, Jacksonville-headquartered primary care provider operating 34 senior-focused clinics across Alabama, Florida, and Colorado. It delivers Medicare-aligned primary care, urgent care, walk-in, chronic care management, and Medicare navigation services to Medicare and Medicare Advantage beneficiaries through a Care Team model.
- Ownership category
- akta.pro rank
Complete Health industry classification
Industry- Product category
- Senior Primary Care Services
- NAICS
- Offices of Physicians (6211), Ambulatory Health Care Services (621), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Retail & Walk-In Primary Care Clinics (HLAFAGAC)
- akta.pro secondary industry
- Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG)
Keywords
Where Complete Health is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Offices32 records
Markets served
Complete Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Healthcare Services Revenue: Complete Health generates revenue through providing primary care, urgent care, walk-in clinic, chronic care management, and other healthcare services to Medicare and Medicare Advantage beneficiaries. Revenue is derived from insurance reimbursements and plan contracts.
Go-to-market motion1 record
Distribution channels6 records
Marketing channels5 records
Complete Health product offering
Product offeringCore offering
Complete Health operates a 34-clinic primary care network across Alabama, Colorado, and Florida delivering relationship-based primary care, urgent care, walk-in, chronic care management, palliative care, and transitional care services to seniors and Medicare beneficiaries. The offering is anchored by Medicare navigation, wraparound support (transportation, social work), a patient portal, telehealth, and a 24/7 nurse line.
Product overview
Complete Health is a primary care healthcare organization providing a coordinated suite of services for seniors, primarily those with Medicare coverage. The core portfolio includes Primary Care (relationship-based primary care services), Medicare Navigation (insurance guidance), Urgent Care, and Walk-In Clinics for acute needs, alongside Chronic Care Management and Health Education for ongoing condition management. The service model centers on a Care Team approach with wraparound support services including transportation assistance, social work, palliative care, and transitional care. Digital access is enabled through a Patient Portal, 24/7 Nurse Line, Telehealth, and Same-Day Sick Visit scheduling. The company operates multi-state with locations in Alabama, Florida, and Colorado, and provides educational resources through a Wellness Blog covering senior health topics.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Patient satisfaction with 5.0 star Google rating across 2201 reviews
Companies that use Complete Health
Customer profileSegments3 records
Ideal customer profiles3 records
Complete Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Complete Health partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Complete Health competitors and assessment
Company assessmentDirect peers
- ChenMed: Privately held, family-owned primary care group operating dedicated senior centers for low-income elderly patients, primarily Medicare Advantage. Uses a similar full-risk, doctor-led model with wraparound services for chronically ill seniors.
- Oak Street Health: A leading Medicare-focused primary care network operating value-based clinics for seniors. Acquired by CVS Health for ~$10.6B. Operates a nearly identical model of relationship-based, wraparound primary care for Medicare beneficiaries in multiple states.
- CareMore Health: Integrated care delivery subsidiary of Elevance Health (Anthem) providing chronic care, primary care, and ancillary services to Medicare and Medicaid patients. Directly comparable senior-focused care model with payor backing.
- Agilon Health: Public healthcare company partnering with primary care physicians to deliver value-based care to Medicare Advantage seniors. Operates a similar clinic-network model built around senior populations and capitation economics.
- Iora Health: Senior-focused primary care network originally built around Medicare populations with a value-based, team-based care model (now operating within One Medical/Amazon). Direct comparable in target demographic and care philosophy.
- P3 Health Partners: Value-based care company focused on senior Medicare Advantage populations, partnering with provider groups to deliver coordinated care. Comparable business model targeting the same MA member segment.
- Cano Health: Value-based primary care provider focused on seniors, especially Medicare Advantage members in underserved communities. Operates a clinic network with wraparound services closely parallel to Complete Health's model.
- CenterWell Senior Primary Care: Humana's senior-focused primary care subsidiary operating value-based clinics for Medicare Advantage members. Competes directly with Complete Health in the senior MA panel space with a much larger footprint and integrated payor backing.
Broad incumbents
- VillageMD: Primary care provider majority-owned by Walgreens Boots Alliance, operating multi-specialty clinics including senior-focused care. Broader portfolio but competes for the same senior primary care patient base.
- One Medical (Amazon): Membership-based primary care platform acquired by Amazon. While broader in demographic than Complete Health, it competes for primary care patients in shared geographies with technology-enabled access models.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Complete Health social profiles
Digital presenceComplete Health compliance and trust
Trust signalCompliance1 record
Complete Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Complete Health leadership team
Management profileNumber of profiles
Profiles6 records
Complete Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Complete Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Complete Health
What does Complete Health do?
Complete Health operates a 34-clinic primary care network across Alabama, Colorado, and Florida delivering relationship-based primary care, urgent care, walk-in, chronic care management, palliative care, and transitional care services to seniors and Medicare beneficiaries. The offering is anchored by Medicare navigation, wraparound support (transportation, social work), a patient portal, telehealth, and a 24/7 nurse line.
Is Complete Health a public or private company?
Complete Health is a private company. It is classified as unknown and is currently operating.
When was Complete Health founded?
Complete Health was founded in 2018. It employs 501 to 1,000 people.
Where is Complete Health based?
Complete Health is headquartered in Jacksonville, United States, in the North America region.
How does Complete Health make money?
One revenue line is on record: healthcare Services Revenue.
Who are Complete Health's main competitors?
Direct peers on record are ChenMed, Oak Street Health, CareMore Health, Agilon Health, Iora Health, P3 Health Partners, Cano Health and CenterWell Senior Primary Care. Broad incumbents are VillageMD and One Medical (Amazon).
Does Complete Health have an API?
No public API is recorded for Complete Health.
What industry is Complete Health in?
Complete Health's product category is Senior Primary Care Services. Its primary akta.pro industry code is HLAFAGAC, Retail & Walk-In Primary Care Clinics, with a secondary code of HSABAIAG, Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC). Its NAICS code is 6211 and its SIC code is 8011.