Alliance Healthcare Services

What Alliance Healthcare Services does

Alliance Healthcare Services is a nonprofit Certified Community Behavioral Health Clinic (CCBHC) headquartered in Memphis, Tennessee, operating as the largest behavioral health nonprofit in Shelby County. Founded in 1973 as the Southeast Memphis Mental Health Center and reconstituted through a July 2013 merger, the organization delivers a full continuum of mental health, addiction recovery, and crisis services across 18 locations, serving more than 22,000 individuals annually with a staff of 350+ licensed professionals. Its service platform spans 24/7 walk-in crisis stabilization, medically monitored detox, pediatric crisis care, outpatient therapy and psychiatry, Assertive Community Treatment (ACT), peer-led recovery support, Medication-Assisted Treatment, housing programs, and early-psychosis intervention via OnTrack TN. Notably, it operates the only adult crisis stabilization and uninsured-adult detox program in Shelby County and the first dedicated Children & Youth Crisis Stabilization Center in West Tennessee, opened June 2026 with 15 pediatric beds.

The underlying clinical technology stack is built on evidence-based treatment protocols rather than proprietary software. Core methodologies include the MATCH (Modular Approach to Therapy for Children) curriculum licensed from UCLA and Harvard, the C.A.R.E. Team model pairing a mental health professional, paramedic, and crisis officer for mobile crisis response, and TN Health Link care coordination. Recent capital investments total approximately $45 million: the $34 million adult Crisis Wellness Center (March 2025) and the $11 million Children & Youth Crisis Wellness Center (June 2026), the latter fully funded with no debt through a multi-stakeholder financing consortium.

Alliance's business model is a hybrid reimbursement-and-grant structure typical of safety-net behavioral health providers. Revenue is generated from insurance reimbursement (TennCare, Medicare, BlueCross BlueShield of Tennessee, Cigna, UnitedHealthcare, WellPoint, Aetna), state and county government contracts (notably TDMHSAS for CTTS, peer support, and the Behavioral Health Safety Net Program), philanthropic contributions channeled through The Alliance Foundation and partners including The Children's Foundation of Memphis and Hope Enterprise Corporation, and sliding-scale fees for uninsured patients. The organization maintains a no-turn-away policy and serves as a designated CCBHC, qualifying it for enhanced federal Medicaid reimbursement rates under the national demonstration program.

Name

Alliance Healthcare Services

Legal name

Alliance Healthcare Services

Website

https://alliance-hs.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

251–500 employees

Short description

Alliance Healthcare Services is a Memphis-based nonprofit Certified Community Behavioral Health Clinic operating 18 locations across Shelby County, Tennessee, delivering 24/7 crisis stabilization, detox, outpatient mental health, addiction recovery, and pediatric crisis services to over 22,000 residents annually.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Other Individual and Family Services (624190), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Residential Mental Health Treatment Centers (HLAFACAC), Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK)

Keywords

• Behavioral health services
• Mental health crisis
• Addiction recovery
• Crisis stabilization
• Outpatient mental health

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Insurance Reimbursement: Revenue from TennCare, Medicare, and major commercial insurance plans including BlueCross BlueShield of Tennessee, Cigna, United Healthcare, WellPoint, and Aetna for behavioral health and addiction treatment services.
2. Government Contracts and Grants: Funding from Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) for programs including CTTS, peer support services, and Behavioral Health Safety Net Program.
3. Philanthropy and Foundations: Donations and foundation support including New Market Tax Credits, The Alliance Foundation, The Children's Foundation of Memphis, and other philanthropic partners for capital projects and operations.
4. Sliding Scale Fees: Reduced-cost services for uninsured and underinsured patients based on ability to pay. Serves as safety net provider with commitment that no one is turned away for inability to pay.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Alliance Healthcare Services operates a Certified Community Behavioral Health Clinic (CCBHC) delivering 24/7 crisis response and a full continuum of behavioral health services across 18 locations in Shelby County, Tennessee. Core services include adult crisis stabilization, medically monitored detox, a dedicated children and youth crisis stabilization facility, outpatient mental health and psychiatric care, addiction recovery treatment, peer support, assertive community treatment, and housing programs for individuals with behavioral health conditions. The organization serves over 22,000 people annually with no referral required for most services.

Product overview

Alliance Healthcare Services is a Certified Community Behavioral Health Clinic (CCBHC) providing a comprehensive continuum of behavioral health services through a multi-service platform model. The organization operates 18 locations across Shelby County serving over 22,000 people annually. Core services include the Crisis Wellness Center (adult crisis stabilization and detox), the Children & Youth Crisis Wellness Center (pediatric crisis stabilization), Outpatient Mental Health Care, Addiction Recovery Treatment, Peer Support Services (via Turning Point), Assertive Community Treatment (ACT), Housing Programs including Jericho, and specialized programs like OnTrack TN for early psychosis intervention and MATCH Therapy for children. Services are integrated through care coordination programs like TN Health Link and the C.A.R.E. Team, with financial support through CTTS. The organization accepts TennCare, Medicare, and most major insurance, with sliding-scale fees available.

Differentiator

Problem solved

Functional benefit

Brands

• Crisis Wellness Center: 24/7 crisis stabilization facility with 30 crisis beds and 15 detox beds on Broad Avenue
• Children & Youth Crisis Wellness Center
• Turning Point Peer Support Center
• Community Addictions Center
• OnTrack TN
• Jericho Program
• C.A.R.E. Team

Products and services

• Crisis Wellness Center 24/7 behavioral health crisis facility providing crisis stabilization, medically monitored detox, and crisis respite for adults in acute mental health or substance use crisis.
• Children & Youth Crisis Wellness Center First dedicated youth crisis stabilization facility in West Tennessee serving young people ages 4-17, providing 24/7 walk-in access, immediate crisis assessment, and 15 crisis stabilization beds.
• Outpatient Mental Health Care Outpatient therapy, psychiatric services, and children and family programs providing support for adults, children, and families through counseling, psychiatry, peer support, and related services.
• Addiction Recovery Treatment Substance use disorder treatment including counseling, group therapy, and Medication-Assisted Treatment (MAT) for managing substance use and reducing cravings.
• Crisis Support Services 24/7 crisis response including walk-in care, mobile response teams, crisis stabilization, detox, and police diversion programs for adults in mental health crisis.
• Turning Point Peer Support Center Peer-led recovery support center staffed by Certified Peer Recovery Specialists, one of only two in the Shelby County region, offering drop-in support groups, wellness planning, and creative activities.
• OnTrack TN Evidence-based early intervention program for young people experiencing psychosis for the first time, providing therapy, medication management, education support, and career coaching.
• Assertive Community Treatment (ACT) Intensive, team-based support for adults with severe mental illness who need more than traditional outpatient care, involving a psychiatrist, therapist, peer support specialist, case manager, and nurse.
• Housing Programs Complete range of housing options including Medically Fragile Housing, Enhanced Housing, Supportive Living, and Semi-Independent Housing supporting adults with behavioral health and substance use challenges; includes the Jericho Program for re-entry and homelessness.
• Community Targeted Transitional Support (CTTS) Short-term financial assistance program helping with rent, utilities, dental care, and eye care when facing a temporary crisis, available to adults receiving mental health or substance use treatment at Alliance.
• TN Health Link Care coordination program helping individuals navigate healthcare services and connect with appropriate behavioral health resources.
• C.A.R.E. Team Crisis response team pairing a mental health professional, paramedic, and crisis officer to respond directly to mental health emergencies in the community, diverting individuals from the criminal justice system.

Quantifiable outcome

• Serves 22,000+ people annually across 18 locations
• +5 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• City of Memphis Office of Youth ServicescoreStrategic or Co-development Partner · 1 June 2026City agency running the MPLOY Youth Summer Experience program that connects Memphis residents ages 14-22 with paid summer work. Alliance is one of 400+ host sites hosting MPLOY participants for 6-week summer positions.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Centerstone: One of the largest nonprofit behavioral health providers in the U.S., operating community mental health and substance use services across multiple states. Directly comparable as a CCBHC-equivalent nonprofit providing outpatient, crisis, residential, and addiction services with similar government-contract-plus-insurance revenue mix.
• Cherokee Health Systems: Tennessee-based Federally Qualified Health Center and CCBHC providing integrated behavioral health, primary care, and crisis services across East Tennessee. Highly comparable given shared Tennessee footprint, CCBHC designation, and combined medical-behavioral service model.
• McNabb Center: Knoxville-based nonprofit providing behavioral health, substance use, and social services across East Tennessee with CCBHC-equivalent services. Comparable as a Tennessee community behavioral health nonprofit with crisis, outpatient, and residential programs serving similar safety-net populations.
• Mental Health Cooperative: Nashville-based CCBHC and community mental health provider serving Middle Tennessee with outpatient, crisis, and peer support services. Direct peer in the same Tennessee market with identical CCBHC designation and similar nonprofit funding model.
• Frontier Health: Northeast Tennessee behavioral health nonprofit providing outpatient mental health, crisis, substance use, and housing services. Comparable as a rural/semi-urban Tennessee CCBHC with a similar service mix spanning crisis, outpatient, and community-based programs.
• Thresholds: Large Chicago-based nonprofit providing mental health, substance use, housing, and crisis services as a CCBHC. Directly comparable as an urban community mental health nonprofit with crisis stabilization, outpatient, residential, and peer support programs serving similar safety-net populations.

Broad incumbents

• Acadia Healthcare: Large for-profit behavioral health operator with extensive residential treatment, psychiatric hospital, and outpatient service lines. Comparable as a major regional behavioral health provider but operates as a national for-profit chain with a much broader scope than Alliance's community safety-net focus.
• Universal Health Services (Behavioral Health Division): Major national hospital and behavioral health operator with acute psychiatric and residential treatment facilities. Comparable as a large behavioral health provider with inpatient crisis capacity, though operates as a diversified for-profit health system rather than a community-focused nonprofit.

Regional players

• Park Center: Nashville-based nonprofit providing behavioral health, recovery, and homeless services. Comparable as a Tennessee community mental health nonprofit with similar safety-net mission, though geographically focused on the Nashville metro rather than Memphis.

Emerging players

• Charlie Health: Tech-enabled youth and adolescent mental health provider offering virtual intensive outpatient programs. Comparable in its focus on youth mental health crisis intervention—an area where Alliance just launched the first West Tennessee pediatric crisis facility—but operates virtually and for-profit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AllianceHealthCareServices901
• LinkedInlinkedin.com/company/alliance-healthcare-services-memphis-tn/mycompany
• Instagraminstagram.com/alliancehs901

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alliance Healthcare Services