What Oriental Insurance does

Oriental Insurance is the Dubai-based branch operation of The Oriental Insurance Company Limited, an Indian state-owned general insurance company incorporated in 1947 and wholly owned by the Government of India. The Dubai branch has operated since 1960, providing a diversified portfolio of non-life insurance products to individual and corporate customers in the UAE market, spanning motor (comprehensive, third-party liability, fleet), health (individual, group EBP and EBP Plus), marine (sea/air/land cargo, hull), property (fire, all risk, business interruption), engineering (CAR, EAR, machinery breakdown, boiler), liability (public, employer's), personal accident, and specialty general accident lines. The company has cumulatively served 344,624+ customers with a reported 98% satisfaction rate and operates within an ecosystem of 400+ partners including brokers, garages, reinsurers, and vendors.

The underlying technology is a digital insurance platform anchored at portal.oicgulf.ae, providing online quoting, policy management, and claims submission, supplemented by a dedicated marine cargo quotation portal at marine.oicgulf.ae and a payment portal. The company distributes through self-service digital channels for individuals and SMEs, a direct corporate account management team for enterprise clients, broker/agent intermediaries, and strategic partnerships — notably Citroën India for motor insurance distribution into India's Tier 3/4 markets (announced September 2025) and GlobeMed Gulf for TPA services giving access to 120,000+ global healthcare providers (signed January 2026).

The business model is recurring subscription-based insurance premiums collected annually on individual and corporate policies, with quote-based pricing varying by risk profile, coverage limits, and customer segment. Revenue is generated across nine distinct insurance verticals with horizontal segmentation, supported by sovereign Government of India ownership that provides regulatory and capital backing unmatched by private Gulf-market competitors.

Name

Oriental Insurance

Legal name

The Oriental Insurance Company Limited

Website

https://oicgulf.net

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

51–100 employees

Short description

Oriental Insurance is the Dubai branch of India's Government-owned Oriental Insurance Company, providing motor, health, marine, property, engineering, liability, and personal accident insurance to UAE individuals and businesses since 1960.

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Health and Medical Insurance Carriers (524114)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321)

akta.pro primary industry

Inland Marine Insurance (Transit, Equipment & Installation) (FSAJAHAB)

akta.pro secondary industries

Personal Accident Insurance (Injury, Disability & Income Benefit) (FSAJAJAD), Commercial Auto & Fleet Liability Insurance (Primary) (TLABANAA)

Keywords

• General insurance
• Motor insurance
• Health insurance
• Marine insurance
• Property insurance

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Insurance Premiums: Collection of insurance premiums across multiple product lines including motor, health, property, marine, engineering, liability, and general accident insurance. Premiums collected on annual and multi-year policy terms.
2. Corporate Insurance Solutions: Customized insurance solutions for corporate clients including fleet coverage, group health plans, and commercial property insurance, typically through negotiated contracts.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

Oriental Insurance is a state-owned general insurance provider offering motor, health, marine, property, engineering, liability, and personal accident insurance policies to individuals and corporate clients in the UAE and India. The company distributes its products through a digital portal, UAE branch network, broker/agent partners, and strategic partnerships (Citroën India for motor, GlobeMed Gulf for health TPA), supported by online quoting and claims processing systems.

Product overview

Oriental Insurance operates as a diversified non-life insurance provider offering a comprehensive portfolio of products through both individual and corporate channels. The core product portfolio spans Motor Insurance (Individual and Corporate with Comprehensive, Third Party Liability, and Fleet options), Health Insurance (Individual and Corporate with Oriental EBP and EBP Plus plans), Marine Insurance (covering Sea Cargo, Air Cargo, Land Transit, and Hull Machinery), Property Insurance (Fire/Allied Perils, Property All Risk, and Business Interruption), Engineering Insurance (Contractors All Risk, Erection All Risk, Electronic Equipment, Machinery Breakdown, Boiler Explosions, and Plant & Machinery), Liability Insurance (Public Liability and Workmen's Compensation), and General Accident Insurance (Jewellers Block, Cash Insurance, Fidelity Guarantee, Professional Indemnity, and Group Personal Accident). Additional offerings include Personal Accident and Householder's Insurance for individuals, plus specialized War Risk Protection for UAE retail and SME markets. Services include Third-Party Administration for health claims and Digital Delivery Platform for policy management. The company offers both standardized products and tailored solutions through its digital platform and extensive branch network.

Differentiator

Problem solved

Functional benefit

Products and services

• Motor Insurance – Individual Individual motor vehicle insurance offering comprehensive, third-party liability, fleet, and motor cycle coverage for personal vehicle owners.
• Motor Insurance – Corporate Corporate motor fleet insurance providing comprehensive, third-party liability, fleet comprehensive, and motor cycle coverage for business vehicles.
• Health Insurance – Individual Individual health insurance with Enhanced Plans offering NAS TPA services for medical expenses and healthcare coverage.
• Health Insurance – Corporate Corporate group health insurance including Oriental EBP and Oriental EBP Plus plans with MedNet and NAS TPA services for employee medical benefits.
• Householder's Insurance Home insurance covering building, contents, jewellery, valuables, personal computers, baggage, personal accident, and public liability for residential property owners.
• Personal Accident Insurance Individual personal accident insurance covering death, permanent total/partial disability, temporary total disability, medical expenses, and repatriation expenses.
• Marine Insurance Marine cargo and hull insurance covering sea cargo, air cargo, land transit, and hull machinery for businesses and individuals shipping goods.
• Property Insurance – Corporate Commercial property insurance covering fire and allied perils including burglary, property all risk, and business interruption/loss of profits for corporate clients.
• Engineering Insurance Engineering insurance products including Contractors All Risk (CAR), Erection All Risk (EAR), Electronic Equipment, Machinery Breakdown, Boilers, Contractors Plant & Machinery, and Marine/Storage Cum Erection Insurance for construction and industrial projects.
• Liability Insurance – Corporate Corporate liability insurance including Public Liability Insurance and Workmen's Compensation/Employer's Liability for businesses' legal obligations to third parties and employees.
• General Accident – Corporate Specialty commercial insurance including Jewellers Block, Cash Insurance, Fidelity Guarantee, Professional Indemnity, and Group Personal Accident policies for businesses.
• War Risk Protection Portfolio War risk insurance covering vehicles, cargo, travel, and business operations against war, political violence, terrorism, sabotage, strikes, and riots, with expanded retail and SME offerings in the UAE region.
• Pet Insurance Pet insurance policies covering veterinary costs for cats and dogs, targeting the growing Indian pet care market.

Quantifiable outcome

• 344,624+ satisfied customers
• +3 more outcomes

Named customers2 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• GlobeMed GulfcoreTechnology or Integration · 27 January 2026GlobeMed Gulf and Orient Insurance partnership provides enhanced third-party administration (TPA) services to Orient's insured members in the UAE. The agreement was signed by Michel Pharaon, Chairman of GlobeMed Group, and Omer Elamin, President of Orient Group. GlobeMed Gulf offers Orient's members digital services, 24/7 customer support, and access to a global network of over 120,000 healthcare providers.
• Citroën IndiaflagshipChannel Partner/ Reseller/ Distributor · 18 September 2025Strategic partnership announced September 18, 2025, expanding motor insurance offerings for Citroën customers across India. The collaboration provides Citroën customers access to tailored insurance solutions with easier policy issuance, faster claim processing, and greater coverage—particularly enhancing reach in Tier 3, Tier 4, and rural locations through Oriental's extensive branch network.
• Manzil CentrecoreStrategic or Co-development PartnerCollaboration with Manzil Centre's PRIDE program for successful inclusion and integration of people with determination into society and workplaces. Oriental Insurance employed Mr Rafae Siddique (an autistic young man) who has been working as an Analyst since January 9, 2017, demonstrating commitment to diversity and inclusion.
• DISA GROUPminorOthersOriental Insurance contributes to DISA GROUP—a non-profit organization helping the needy and poor with food, groceries, clothes, and blankets. DISA volunteers distribute assistance in rural areas.
• West Asia Para Federation (WAPF)minorOthersOriental Insurance Dubai supports the West Asia Para Federation's vision to build an effective regional sports federation for National Paralympic Committees, supporting achievement in various sporting events.
• Sheikh Mohammed Bin Rashid Al Maktoum Center for Culture and Social Understanding (SMCCSU)minorOthersPartnership to support distance learning initiative providing laptops and tabs to students during the COVID-19 pandemic lockdown in UAE, demonstrating corporate social responsibility in education.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Oman Insurance Company: UAE-headquartered multi-line general insurer (motor, health, property, marine, engineering, liability). Competes with Oriental's UAE branch in the same regional market across both retail and corporate segments with directly overlapping product offerings.
• Tata AIG General Insurance: Large Indian private-sector general insurer offering motor, health, property, marine and liability lines. Comparable to Oriental on product breadth, but a private-sector benchmark for pricing agility, digital delivery, and growth — useful as the private-market reference point against the PSU model.
• New India Assurance: Indian state-owned general insurance company and fellow PSU in the PSGIC group. Operates a comparable multi-line non-life book (motor, health, marine, property) across India and overseas, with similar sovereign ownership dynamics — making it the closest domestic comparable to Oriental's Indian parent.
• Abu Dhabi National Insurance Company (ADNIC): UAE-listed general insurer offering motor, health, property, marine, and engineering lines to retail and corporate customers. A directly comparable regional peer to Oriental's UAE operations in terms of geography, segment mix, and distribution.
• United India Insurance: Indian PSU general insurer, third leg of the proposed PSU consolidation with Oriental and National. Competes head-to-head in the same multi-line non-life segments in India with comparable scale, branch footprint, and product breadth.
• ICICI Lombard General Insurance: One of India's largest private-sector general insurers with a deep multi-line product set across motor, health, property, marine, and travel. Comparable to Oriental on product breadth and customer segments (retail + corporate), and serves as the leading private benchmark on digital adoption and underwriting profitability.
• National Insurance Company: Another Indian PSU general insurer in the PSGIC group and one of the three named in the government's pending merger proposal alongside Oriental. Sells a directly overlapping product mix (motor, health, fire, marine) under the same sovereign ownership and regulatory regime.
• HDFC ERGO General Insurance: Major Indian private general insurer with a multi-line book covering motor, health, property, marine, and liability for retail and corporate customers. Overlaps directly with Oriental on product portfolio and segments, and is a relevant comparator for product innovation pace.

Regional players

• Dubai National Insurance & Reinsurance Co. (DNIR): UAE-based general insurer offering motor, marine, property, engineering, and liability coverage regionally. Overlaps with Oriental's UAE product set but is more regionally focused and smaller in scale, making it a useful mid-tier regional benchmark.

Broad incumbents

• AXA Insurance Gulf: Regional arm of a global insurance incumbent with a broad multi-line book (motor, health, property, travel, life-adjacent) in the UAE and wider GCC. Comparable to Oriental on product breadth and UAE presence, but operates from a much larger global balance sheet.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oriental Insurance