What Multisoft does

Multisoft AB is a privately held Swedish software company founded in 1995 and headquartered in Stockholm, with operations in Sweden and Norway. The company develops customized business process and case-management systems for mid-to-large organizations across demanding verticals including banking, finance, insurance, energy, manufacturing, public sector, healthcare, and membership organizations. Its customer base of over 400 includes Volvo, Vattenfall, Länsförsäkringar, Swedbank, Svea Bank, Stockholm Stad, Samhall, Alecta, ICA, LKAB, NLTG/Ving, and Boliden Bergsöe.

Multisoft's core technology is the proprietary Softadmin® low-code platform, which has been under continuous development for over 30 years and supports both cloud-based and on-premises deployments. The platform includes an integration layer supporting SOAP, REST, GraphQL, Webhooks, XML, JSON, CSV, and FTP/SFTP, plus an iOS/Android mobile app. Softadmin® integrates Microsoft Azure AI services for document classification, information extraction, semantic search, summarization, image interpretation, and AI-orchestrated workflows with permissions, logging, and human-in-the-loop governance. A sub-brand, Workbuster, extends coverage into the staffing and recruitment vertical.

The business model is sales-led enterprise project delivery with a structured three-step methodology (requirements specification, implementation, ongoing further development), generating recurring engagement and multi-year contracts. Multisoft employs 150+ people, reports approximately SEK 250 million in annual turnover, and reports a 4.7/5 customer satisfaction (NKI) score across 400+ delivered systems. The company has been majority-owned by SEB Private Equity since March 2026, following a prior five-year partnership with Swedish PE fund Amplio; co-founders Emil Gyllenring and Ivar Algvere retain significant minority stakes alongside employee ownership.

Name

Multisoft

Legal name

Multisoft AB

Website

https://multisoft.se

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Multisoft is a Stockholm-based, privately held software firm that builds customized business process and case-management systems on its proprietary Softadmin® low-code platform for 400+ enterprise and public-sector customers across the Nordics, with SEK ~250M in annual revenue.

Ownership category

akta.pro rank

Product category

Enterprise Low-Code Business Process Automation Software

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Business Rules & Decision Management Platforms (BRMS/DMN) (HDAEAKAG)

akta.pro secondary industries

Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF), Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ), Workflow-Oriented Integration & Orchestration (HDAEAIAG)

Keywords

• Low-code platform
• Business process automation
• Custom enterprise software
• Case management systems
• Enterprise AI integration

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom System Development and Implementation: Multisoft generates revenue primarily through project-based custom system development using its Softadmin® low-code platform. The delivery model follows a structured three-step process: requirements specification, implementation, and ongoing further development. Customers include large enterprises (Volvo, Vattenfall, Länsförsäkringar) and public sector organizations. Revenue is approximately SEK 250 million in annual turnover, generated from project fees, implementation services, and ongoing development partnerships.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Multisoft develops customised business process automation systems for enterprise and public-sector customers using its proprietary Softadmin® low-code platform. Solutions span case management, CRM, KYC, compliance, billing, order management, integration platforms, and enterprise AI workflows, delivered through a three-step methodology of requirements specification, implementation, and ongoing further development. The company has delivered more than 400 unique systems to customers including Volvo, Vattenfall, Länsförsäkringar, Svea Bank, and Stockholm Stad across Sweden and Norway.

Product overview

Multisoft is a Swedish provider of business process automation systems built on its proprietary Softadmin® low-code platform. The product portfolio consists of the Softadmin® core platform as the foundational technology, augmented by specialized modules including a mobile app for iOS/Android, an integration platform supporting multiple protocols (REST, GraphQL, SOAP, Webhooks), and AI-powered Enterprise AI/hyperautomation capabilities via Microsoft Azure. Workbuster, a sub-brand for employment matching, extends coverage into the staffing and recruitment vertical. Softadmin® systems serve mission-critical enterprise application needs across demanding verticals including banking, finance, insurance, manufacturing, energy, healthcare, public sector, and membership organizations. The platform supports both cloud-based hosting and on-premises deployments, with a three-step delivery methodology encompassing requirements specification, implementation, and ongoing further development. Annual turnover is approximately SEK 250 million with over 400 delivered systems and more than 150 employees.

Differentiator

Problem solved

Functional benefit

Brands

• Softadmin®: Proprietary low-code platform used for developing customized business process systems and enterprise applications

Products and services

• Softadmin® Low-Code Platform Proprietary low-code platform that enables rapid development of customised business process systems for enterprise and public-sector customers; supports cloud and on-premises deployment and integrates with Microsoft Azure AI services.
• Softadmin® Integration Platform (Integrationsplattform) Integration capability within Softadmin® that connects customer systems to other applications, databases, APIs, and external services using multiple standard protocols and file formats.
• Enterprise AI / Hyperautomation AI-powered capabilities integrated into Softadmin® systems for document classification, information extraction, semantic search, summarisation, and workflow automation; built on Microsoft Azure AI services with controlled permissions and audit trails.
• Workbuster Specialised system solution for employment matching and activation, sold under the Workbuster sub-brand and serving staffing, coaching, and recruitment customers.

Quantifiable outcome

• Over 400 unique systems delivered across 30+ years of operations
• +3 more outcomes

Named customers13 records

Segments9 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature7 records

Partnerships

Two partnerships are on record, tiered minor and core.

• AlantraminorImplementation/ SI/ Consulting Partner · 5 March 2026Alantra served as the exclusive financial advisor to the shareholders of Multisoft — including Swedish private equity fund Amplio and the company's co-founders — in the sale of Multisoft to SEB Private Equity. Alantra provided M&A advisory services for the transaction. This was a one-time engagement for the sale process, not an ongoing operational partnership.
• Microsoft AzurecoreTechnology or IntegrationMultisoft's Softadmin® platform integrates with Microsoft Azure's market-leading library of AI services. This enables AI capabilities including image interpretation, text review, automatic translation, document classification, information extraction, summarization, semantic search, and next-step suggestions within customer systems built on Softadmin®.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mendix: Siemens-owned low-code application development platform targeting enterprise digital transformation and custom business applications. Direct competitor to Softadmin® in the low-code platform category serving enterprise customers with custom business systems.
• OutSystems: Enterprise low-code platform for building custom mission-critical applications. Competes directly with Softadmin® for enterprise custom system development projects with comparable delivery models and target verticals including financial services and public sector.
• Appian: Low-code process automation and case management platform. Closely comparable to Multisoft's Softadmin® offering in business process management, case management, and workflow automation for regulated industries like banking, insurance, and government.
• Pegasystems: Low-code platform for business process automation, case management, and CRM, with deep penetration in banking, insurance, and government verticals. Direct overlap with Multisoft's regulated-industry focus areas and process automation use cases.

Broad incumbents

• Microsoft Power Platform: Microsoft's suite of low-code tools (Power Apps, Power Automate, Power Pages) bundled with Microsoft 365 and Azure. Broad incumbent competing in low-code and process automation; particularly threatening given Multisoft's reliance on Azure for AI services.
• ServiceNow: Enterprise cloud platform for workflow automation, case management, and digital service operations. Broad incumbent with overlapping case management and workflow capabilities targeting the same regulated-industry enterprise customers as Multisoft.
• TietoEVRY: Major Nordic IT services and software provider offering enterprise application development, digital transformation, and managed services. Broad incumbent with overlapping enterprise software and systems integration capabilities in the same Nordic markets as Multisoft.

Regional players

• Lemonsoft: Finnish provider of ERP, CRM, and vertical software solutions primarily serving Nordic SMEs. Regional Nordic peer offering comparable customized business system solutions but focused on Finnish market and smaller customers than Multisoft's enterprise focus.
• Vitec Software Group: Nordic vertical software acquirer and provider of industry-specific business systems. Regional peer focused on Nordic enterprise and public sector software, comparable customer segments and delivery model to Multisoft.
• Lime Technologies: Nordic CRM and sales platform provider with comparable enterprise sales motion and vertical focus. Regional peer serving similar Nordic enterprise customer base with comparable customization and integration approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/multisoftab
• Facebookfacebook.com/MultisoftAB
• LinkedInlinkedin.com/company/multisoft-ab

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multisoft