Toshiba Tec Canada Business Solutions

What Toshiba Tec Canada Business Solutions does

Toshiba Tec Canada Business Solutions Inc. is a wholly-owned Canadian subsidiary of Japan's Toshiba Tec Corporation, headquartered in Markham, Ontario, with regional offices across British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Quebec. The company sells and services multifunction printers (MFPs), barcode printers, digital signage hardware, and original Toshiba consumables, and operates a cloud-based print management platform called e-BRIDGE Global Print that is hosted in Canadian data centres and integrates with Google Workspace and Microsoft 365 for secure authentication. The MFP product line is extended by a proprietary MFP Apps ecosystem offering embedded OCR, banner printing, mobile print, private printing, rule-based printing, job build, multi-station print, and cloud applications.

The company monetizes through hardware sales (MFPs, barcode printers, digital signage, supplies), recurring managed services (Managed Print Services, Managed IT Services including outsourced IT, business continuity, virtual CIO, and infrastructure-as-a-service, plus Digital Signage Services), and subscriptions such as e-BRIDGE Global Print. Pricing is not publicly disclosed; customers are routed through an authorized dealer network or direct regional sales contacts for quotes. Toshiba Tec Canada reaches end customers via a sales-led go-to-market combining authorized dealers across Canada and direct enterprise field sales from regional offices.

The customer base is segmented across Education, Manufacturing & Logistics, Retail, Government, and general business customers, with no named customer logos disclosed. Marketing and distribution channels include the corporate website, dealer locator, direct contact form, and active social media presence on X, Facebook, LinkedIn, and YouTube, supplemented by MFP training videos and interactive tutorials.

Name

Toshiba Tec Canada Business Solutions

Legal name

Toshiba Tec Canada Business Solutions Inc.

Website

https://toshibatec.ca

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

Toshiba Tec Canada Business Solutions is a wholly-owned Canadian subsidiary of Toshiba Tec Corporation that sells and services multifunction printers, barcode printers, digital signage, and managed print and IT services to business, education, government, manufacturing, and retail customers across Canada.

Ownership category

akta.pro rank

Product category

Office Printing Equipment

NAICS

Printing and Related Support Activities (3231)

SIC

Printing Trades Machinery & Equipment (3555)

akta.pro primary industry

Multifunction Printers (Print/Scan/Copy/Fax) (HDACAEAE)

akta.pro secondary industries

Receipt, Label & Card Printers (Thermal/Impact) (HDACAKAD), Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Managed print services
• Office printing hardware
• Cloud print platform
• Managed IT services
• Digital signage solutions

Headquarters

HQ city

Markham

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Operations, Personnel, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hardware Sales (MFPs, Barcode Printers, Digital Signage): Sale of multi-function printers (MFPs), barcode printers, digital signage displays, and related office equipment. Part of a global leader in office printing and retail solutions with over 140 years of experience.
2. Managed Print Services (MPS): Ongoing managed print services including monitoring, maintenance, and supplies for office printing equipment. Helps organizations cut costs, secure data, and reduce environmental impact.
3. Managed IT Services: Includes outsourced IT services, business continuity, virtual CIO, and infrastructure as a service for business customers.
4. Digital Signage Services: Services related to digital signage solutions for retail and other industries.
5. Supplies (Toner, Ink, Consumables): Sale of printer supplies including toner, ink, and other consumables for MFPs and barcode printers.
6. e-BRIDGE Global Print (Cloud Print Subscription): Cloud-based print subscription service hosted in Canadian data centres. Provides secure printing from any location with analytics and cost-saving reporting.
7. Workflow Automation: Software solutions and automation tools for document workflow, including embedded OCR, scan and email large files, and template management.
8. MFP Apps: Application ecosystem for MFPs including apps for embedded OCR, banner printing, mobile print, private printing, rule-based printing, job build, cloud application, and multi-station print.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Toshiba Tec Canada Business Solutions sells and services multi-function printers (MFPs), barcode printers, and digital signage hardware, and delivers Managed Print Services, Managed IT Services, and Digital Signage Services to Canadian business customers. Its proprietary e-BRIDGE Global Print cloud platform enables secure location-independent printing with authentication via Google Workspace and Microsoft 365, hosted in Canadian data centres, while an MFP apps ecosystem adds embedded OCR, banner printing, mobile print, and workflow automation.

Product overview

Toshiba Tec Canada Business Solutions offers a comprehensive portfolio of office technology solutions centered on multi-function printers (MFPs) as the core hardware product, supplemented by barcode printers, digital signage, and associated supplies. The company's e-BRIDGE Global Print cloud platform enables secure, location-independent printing with Google Workspace and Microsoft 365 authentication. MFP functionality is extended through an apps ecosystem and workflow automation modules that add capabilities such as embedded OCR, banner printing, job build, and template management. The company also provides managed services including Managed IT Services, Managed Print Services, and Digital Signage Services, targeting sectors such as education, manufacturing and logistics, retail, and government.

Differentiator

Problem solved

Functional benefit

Brands

• e-BRIDGE Global Print: Cloud-based print solution that enables secure printing from any location, hosted in Canadian data centres, with authentication via Google Workspace or Microsoft 365 accounts.
• e-BRIDGE

Products and services

• MFPs (Multi-Function Printers) Multi-function printers that combine printing, scanning, copying, and fax capabilities in a single device for office environments; Toshiba Tec Canada's flagship hardware product line.
• Barcode Printers Industrial and commercial barcode printing solutions for labeling, inventory management, and supply chain operations in manufacturing, logistics, and retail environments.
• Digital Signage Hardware Electronic display hardware solutions for retail, corporate, and public communication applications.
• Printer Supplies Original Toshiba-branded consumables including toner cartridges, drums, and other replacement parts for MFP and printer devices, available via the online supplies storefront.
• e-BRIDGE Global Print Cloud-based print management platform enabling secure printing from any location, with authentication via Google Workspace or Microsoft 365, ID card or PIN print release, real-time MFD usage analytics, and hosting in Canadian data centres.
• Managed Print Services Comprehensive print fleet management services including monitoring, maintenance, and supplies for office printing equipment, designed to optimize printing infrastructure, reduce costs, and ensure device uptime.
• Managed IT Services Outsourced IT services for business customers including outsourced IT support, business continuity planning, virtual CIO services, and infrastructure as a service.
• Digital Signage Services Professional services for digital signage deployment including content management, installation, and ongoing maintenance for retail, corporate, and public-sector environments.

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature1 record

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Xerox Canada: Direct competitor selling MFPs, managed print services, and document workflow solutions to Canadian enterprise and SMB customers. Overlaps directly with Toshiba Tec Canada's core product and service portfolio.
• Lexmark Canada: Competes in MFPs, managed print services, and enterprise workflow solutions, with particular strength in regulated industries similar to Toshiba's government and education focus.
• Sharp Electronics of Canada: Sells MFPs and managed document services to Canadian businesses, directly competing in the same mid-market and enterprise segments as Toshiba Tec Canada.
• Canon Canada: Major OEM competitor in MFPs, production print, and managed document services in Canada, with strong presence in education, government, and commercial print segments.
• Ricoh Canada: Direct peer offering MFPs, managed print services, IT services, and workflow automation to Canadian enterprise customers across similar verticals.
• Konica Minolta Business Solutions Canada: Direct competitor in MFP hardware, managed print services, and IT services for Canadian enterprises, with overlapping vertical coverage in healthcare, education, and government.
• Brother International Canada: Competes in MFPs, label printers, and document solutions for SMB and enterprise customers in Canada, with overlapping product categories including barcode and label printing.
• Kyocera Document Solutions Canada: Direct competitor offering MFPs, managed print services, and ECOSYS long-life hardware, focused on cost-conscious Canadian enterprises.

Broad incumbents

• HP Canada: Global market leader in printers and MFPs with a substantial Canadian operation selling hardware, supplies, and managed print services. Competes across all of Toshiba Tec Canada's verticals.

Emerging players

• Epson Canada: Provides business inkjet printers, label printers, and signage solutions in Canada, with partial overlap in barcode/label printing and signage but less focus on enterprise MPS than Toshiba Tec Canada.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/toshibacanada/status/319488340888023040
• YouTubeyoutube.com/c/toshibacanada
• Facebookfacebook.com/TOSHIBACA
• LinkedInlinkedin.com/company/toshiba-tec-canada?originalSubdomain=ca

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toshiba Tec Canada Business Solutions