Raiffeisenbank Russia

What Raiffeisenbank Russia does

Raiffeisenbank Russia (АО «Райффайзенбанк») is a universal bank headquartered in Moscow, operating in Russia since 1996 as a wholly-owned subsidiary of Austrian banking group Raiffeisen Bank International (RBI). It serves five core customer segments: retail individuals, small and micro businesses, corporate clients, affluent Premium Banking clients, and financial institutions. The bank operates under General Banking License No. 3292 issued by the Bank of Russia on 17.02.2015, holds the highest domestic credit ratings (AAA(RU) from ACRA and ruAAA from RAEX/Expert RA), and was ranked 10th by assets and 8th by retail deposits in the Interfax-100 ranking for 2021. Forbes Russia named it the most reliable bank in 2024 and a Gold Employer in 2022. It employs 5,001–10,000 staff and operates a distribution network of physical branches plus 10,000+ ATMs, including partner-bank ATMs from Gazprombank, UBRiR, and Moscow Credit Bank.

The bank's product surface spans consumer and mortgage lending, debit and credit cards (including the 110-day interest-free card and Mir Supreme premium card), brokerage, mutual funds (PIFs), trust management strategies, individual investment accounts (IIS), and bancassurance. SME clients access settlement accounts, business cards (Business 24/7 Supernol/Optimal/Travel), SBP QR payment acceptance, internet and trade acquiring, payroll projects, and native 1C accounting integration. Corporate and institutional clients receive transaction banking, trade finance, FX services, custody/depositary services, and capital-markets advisory. Distribution is mobile-first via the Raiffeisen Online app (rated 4.8 on app stores), with biometric onboarding, a Telegram bot, QR-code payments, and dedicated relationship managers for premium and corporate tiers. Underlying technology includes an AI/ML-powered omnichannel retail lending platform that delivers loan decisions in an average of 28 seconds, with cloud and analytics infrastructure on AWS, Microsoft Azure, and Databricks.

Revenue is generated through a diversified mix of net interest income from lending, fee and commission income from cards, payments, acquiring, FX, brokerage and trust management, bancassurance distribution fees, and transaction-based capital-markets fees from bond underwriting and arranging. Premium Banking follows a RUB 2,500/month subscription model (waived above defined balance/spend thresholds), while SME packages tier from free to RUB 5,625/month and investment products start from RUB 1,000. Customer acquisition is direct-to-consumer via the mobile app (QR-code onboarding), complemented by branch and partner networks, content marketing through the Raiffeisen Media blog, and the @Raiffeisenbankrus Telegram channel.

Name

Raiffeisenbank Russia

Legal name

АО «Райффайзенбанк»

Website

https://raiffeisen.ru

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Raiffeisenbank Russia is a Moscow-headquartered universal bank and wholly-owned subsidiary of Austrian group Raiffeisen Bank International, serving retail, SME, corporate, premium, and financial-institution clients across Russia via mobile-first digital channels, 10,000+ ATMs, and an AI-driven lending platform.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (522110)

SIC

National Commercial Banks (6021)

akta.pro primary industry

Correspondent Banking (Nostro/Vostro & Agent Services) (FSABAJAA)

Keywords

• Retail banking services
• Corporate banking
• Mortgage lending
• Investment brokerage
• Insurance distribution

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Retail Banking Services: Interest income from consumer loans, mortgages, and credit cards; fee income from payment services, card transactions, and account management for individual customers.
2. Corporate and SME Banking: Revenue from corporate lending, transaction banking, trade finance, FX services, and payroll project services for business clients.
3. Investment and Wealth Management: Brokerage services, investment account management, mutual funds (PIFs), trust management strategies, and Private Banking services generating advisory and management fee income.
4. Insurance Distribution: Bancassurance revenue from distribution of insurance products including travel, life, property, and credit insurance.
5. Capital Markets and Bond Services: Investment banking and capital markets revenue from acting as lead manager, underwriter, and arranger for bond issuances and exchange offers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Raiffeisenbank Russia is a universal bank offering retail banking (cards, consumer loans, mortgages, savings, investment brokerage, mutual funds, trust management, and insurance), small business and corporate banking (settlement accounts, business card packages, payment acceptance, payroll projects, lending, trade finance, FX, custody, and capital markets underwriting), Premium and Private Banking, and services for financial institutions including Online KYC. Products are delivered through physical branches, the Raiffeisen Online mobile and web platform, and a partner ATM network spanning 10,000+ machines across Russia.

Product overview

Raiffeisenbank Russia (AO Raiffeisenbank) operates as a universal bank offering a comprehensive suite of banking products and services organized into distinct customer segments: retail banking (for individuals), small business (SME), corporate banking, Premium Banking, Private Banking, and services for financial institutions. The retail offering centers on Raiffeisen Online (mobile and web banking platform) through which customers access cards (debit and credit), consumer loans, mortgages, investments (brokerage, mutual funds, trust management, individual investment accounts), insurance, and savings products. Small business clients access расчетный счет (settlement accounts), business cards (Бизнес 24/7 Суперноль, Оптимальная, Командировки 24/7), accounting services, payment acceptance (SBP QR, internet acquiring, trade acquiring, Pay Point), and integration with 1С accounting software. Corporate clients receive comprehensive business solutions. Premium Banking offers a premium Mir Supreme card with business lounge access, medical concierge, travel insurance, and auto concierge services. The bank also serves financial institutions (foreign financial institutions, Russian banks, and non-bank financial institutions) with dedicated services and online KYC.

Differentiator

Problem solved

Functional benefit

Brands

• Райффайзен Инвестиции (Raiffeisen Investments): Brokerage services, individual investment account (IIA), and trust management strategies for retail investors.
• Райффайзен Онлайн (Raiffeisen Online)
• Raiffeisen Business
• Retail Lending Platform

Products and services

• Raiffeisen Online (Райффайзен Онлайн) Mobile and web-based digital banking platform that lets individual retail customers open accounts, manage debit and credit cards, make payments and transfers, apply for consumer loans and mortgages, invest via brokerage, mutual funds, trust management, and Individual Investment Account (IIS), buy insurance, and use remote services such as biometrics and QR payments.
• Raiffeisen Business Online (Райффайзен Бизнес Онлайн) Online banking platform for SME and corporate clients to manage settlement accounts, outgoing payments, currency control, payroll projects, statements, and integrations with 1C accounting.
• Debit Cashback Card (Дебетовая Кэшбэк-карта) Debit card for retail customers offering cashback rewards in rubles, free service for the validity period, free internal card transfers, and free deposits from any bank card via Raiffeisen Online.
• Payment Sticker (Платежный стикер) Compact contactless payment sticker that attaches to a phone, enabling tap-to-pay transactions with portability and convenience for retail customers.
• Mir Classic Debit Card (Классическая дебетовая карта Мир) Classic Mir-system debit card for everyday banking, payments, and transfers for individual customers.
• Mir Supreme Premium Card (Премиальная карта Mir Supreme) Premium Mir-system debit card offering 1.5% cashback on purchases, business lounge access, travel insurance, medical concierge, and auto concierge services for affluent individual clients.
• 110 Days Credit Card (Кредитная карта 110 дней) Credit card with an interest-free grace period of up to 110 days on purchases and selected fees, available to customers with a minimum 25,000 RUB/month after-tax income; monthly fee waived on minimum spend.
• Cashback Credit Card (Кэшбэк на всё) Credit card offering cashback on all purchases, with multiple tiers including a Premium version for affluent retail customers.
• Raiffeisen Broker (Райффайзен Брокер) Brokerage service enabling retail investors to trade securities on Russian and international markets, including an Individual Investment Account (IIS) offering Russian-resident tax deductions from 10,000 RUB.
• Trust Management Strategies (Стратегии доверительного управления) Discretionary asset management offering ready-made investment strategies starting from 10,000 RUB, managed by УК Райффайзен on behalf of retail clients.
• Unit Investment Funds / Mutual Funds (Паевые инвестиционные фонды, ПИФ) Mutual funds (PIFs) managed by УК Райффайзен, accessible to retail investors from 1,000 RUB for diversified fund investing.
• My Secure Bank Insurance (Мой безопасный банк) Bank account protection insurance covering up to 750,000 RUB for retail customers, monthly cost from 249 RUB.
• Savings Life Insurance (Накопительное страхование жизни) Savings life insurance combining guaranteed income with financial protection for life and health, distributed to retail customers.
• Important Support Insurance (Важная поддержка) Critical illness insurance covering oncology and other serious diseases, with maximum coverage of 50 million RUB plus 300,000 RUB for diagnostic tests including ultrasound, CT, and MRI.
• Home and Apartment Insurance (Для дома и квартиры) Property insurance for homes and apartments protecting against damage and covering renovation costs for retail customers.
• Voyage Comfort Travel Insurance (Вояж Комфорт) Travel insurance program providing maximum annual protection for frequent travelers, distributed to retail customers.
• Secondary Market Mortgage (Ипотека на вторичном рынке) Mortgage loans for purchasing apartments on the secondary real estate market, offered to retail customers.
• Loan Under Apartment Collateral (Кредит под залог квартиры) Secured consumer loan for any purpose, with collateral in the form of residential property, offered to retail customers.
• Mortgage with Maternal Capital (Ипотека с материнским капиталом) Mortgage program that allows eligible customers to use maternal capital as a down payment or for early loan repayment.
• Business 24/7 Supernol Card (Карта Бизнес 24/7 Суперноль) Business debit card package for small businesses offering unlimited free outgoing payments, transaction cashback, and multi-currency support under the СУПЕРНОЛЬ pricing tier.
• Business 24/7 Optimal Card (Карта Бизнес 24/7 Оптимальная) Business debit card package with 300 free payments per month, payroll project, and foreign trade services under the ОПТИМУМ pricing tier.
• Business 24/7 Travel Card (Карта Командировки 24/7) Business debit card designed for business travel, offering favorable conditions for foreign currency transactions for SME clients.
• SBP QR Payment Acceptance (СБП — прием платежей по QR) QR code-based payment acceptance service for merchants via Russia's System of Prompt Payments (SBP), enabling instant customer payments to businesses.
• Raiffeisen Business Mobile App (Райффайзен Бизнес) Mobile banking application for individual entrepreneurs and legal entities (SME clients), enabling transfers, payments, accounting tasks, and invoice issuance.
• Premium Banking Package (Премиум Банкинг) Premium banking service package priced at 2,500 RUB/month (free with ≥1.5M RUB balance or ≥150,000 RUB monthly card spend), offering 10 yearly business lounge visits, airport restaurant compensation, travel insurance, medical concierge, and auto concierge for affluent retail clients.
• Biometric Identification (Биометрия) Biometric identification service enabling remote customer onboarding and identity verification for retail customers via Raiffeisen Online.
• Telegram Banking Bot (Бот в Telegram) Telegram bot enabling retail customers to check account information and execute banking operations through the Telegram messenger.
• QR Code Payments (Оплата по QR-коду) QR code-based payment service that lets retail customers pay for goods and services by scanning merchant QR codes via Raiffeisen Online.
• Online KYC for Financial Institutions (Онлайн KYC) Online Know Your Customer platform at fi-ekyc.raiffeisen.ru enabling Russian and foreign financial institution clients to complete remote identity verification as part of correspondent banking and institutional onboarding.

Quantifiable outcome

• Loan decision time reduced to average of 28 seconds using ML-based retail lending platform
• +1 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability4 records

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• Gazprombank (Газпромбанк)minorChannel Partner/ Reseller/ DistributorPartner bank whose ATMs are available to Raiffeisenbank clients for cash deposits (up to 500,000 RUB per transaction, 3,000,000 RUB per month) and withdrawals without commission.
• Moscow Credit Bank (МКБ)minorChannel Partner/ Reseller/ DistributorPartner bank whose ATMs are available to Raiffeisenbank clients for cash deposits and withdrawals without commission.
• UBRiR (УБРиР)minorChannel Partner/ Reseller/ DistributorPartner bank (UralSiberian Bank of Reconstruction and Development) whose ATMs are available to Raiffeisenbank clients for cash deposits and withdrawals without commission.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• VTB Bank: Second-largest Russian state-owned bank with full universal banking capabilities. Anchors the competitive landscape for corporate lending, deposits, and transaction banking that Raiffeisenbank also targets.
• Sberbank: Dominant state-owned Russian bank and the country's largest financial institution. Sets the benchmark for retail, mortgage, and corporate banking at a national scale that frames Raiffeisenbank's competitive positioning.

Direct peers

• Alfa-Bank: Largest private universal bank in Russia, comparable in scale and segment coverage (retail, SME, corporate, premium). Both compete for the top private-bank position outside of state-owned giants, offering directly substitutable products to similar customer bases.
• T-Bank (Tinkoff Bank): Leading digital-first Russian bank offering retail banking, credit cards, and investments via a mobile-first platform. Competes directly with Raiffeisenbank's Raiffeisen Online for tech-savvy retail customers and share of digital wallet.
• Gazprombank: Top-3 Russian universal bank with retail, corporate, and investment banking. Operates one of the largest ATM networks in Russia — a direct partner and competitor to Raiffeisenbank's own ATM infrastructure.
• Moscow Credit Bank (MKB): Top-10 Russian universal bank with comparable headcount and segment breadth across retail, SME, and corporate. Direct competitor for mid-tier Russian banking customers and a partner-bank in Raiffeisenbank's ATM network.
• Promsvyazbank: Russian universal bank with strong retail and corporate presence, including SME and government-contract financing. Comparable in tier, customer segments, and digital maturity to Raiffeisenbank Russia.
• Rosbank: Major Russian universal bank historically tied to Société Générale; comparable private-bank status and product breadth. Competes for retail, premium, and corporate customers across the same geographies as Raiffeisenbank.
• Bank Saint Petersburg: Top-15 Russian regional universal bank with strong retail, corporate, and premium banking franchises in its core geography. Comparable mid-tier scale and product breadth to Raiffeisenbank's regional footprint.

Regional players

• Tatra banka (Slovakia): RBI subsidiary in Slovakia operating a similar universal banking model with retail, SME, corporate, and premium segments under the same Raiffeisen group standards. Provides a directly comparable benchmark for Raiffeisenbank Russia's operating model and digital product roadmap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Raiffeisen_Ru
• Facebookfacebook.com/raiffeisenbankrus

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Raiffeisenbank Russia