What Telex does

Telex UK Limited is a UK-based energy consultancy that brokers business energy and water contracts on behalf of UK businesses, operating under the positioning 'Business Energy made Simple.' Founded by Adam Zeiderman (previously founder of Sainsbury's Energy) and Gemma Bond, the company is registered as a private limited company (Company number 05543102) in England and Wales, with operations headquartered in Newcastle Upon Tyne and a registered office in London. The firm is horizontally segmented across UK businesses of varying sizes, supplemented by sub-brands Telex EM (large energy users) and the customer rewards programme Telex Treats.

The business is structured around five operational teams — Analyse & Advise, Clarify & Complete, Love & Loyalty, Monitor & Manage, and Partner & Provide — covering the full lifecycle from consumption analysis and contract negotiation through to onboarding, ongoing account management, and partner enablement. Core technology consists of the Energy Insight Platform and Telex Insight Dashboard, online tools that provide consumption tracking, dynamic reporting, and bill-shock alerts across customer sites. The company also offers adjacent services including MOP agreement reviews (claiming up to 50% reduction), CCL/VAT rebate claims (up to 6 years), regulatory compliance (ESOS, SECR, TM44, DEC, EPC), and energy infrastructure products (Solar PV, CHP, EV enablement, LED lighting, voltage optimisation).

Telex generates revenue primarily through commissions paid by energy and water suppliers when contracts are successfully brokered, with a regulatory cap of £0.03 per kWh and/or £1.00 in the daily standing charge. The model is risk-reversal in structure: customers pay nothing if no contract is placed, but a Breach Fee equal to expected commission is triggered on early termination. Distribution combines direct sales (phone, website) with two structured channel programs — an Agency Development Scheme for individuals building energy businesses under their own brand, and a Referral Partnership Scheme for commission-based introductions. Telex works with over 20 energy suppliers including EDF, SSE, Scottish Power, nPower, E.ON, Engie, Gazprom, Opus Energy, Total Energy, Utilita, SmartestEnergy, Crown Energy, and Dual Energy, and holds compliance with the TPI Code of Practice and Ofgem Supply Licence Conditions 7a & 7b.

Name

Telex

Legal name

Telex UK Limited

Website

https://telexuk.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Telex UK is a UK-based energy consultancy that brokers business energy and water contracts on behalf of SMBs and mid-market customers. It operates across five service teams, a Telex EM sub-brand for large energy users, and Agency and Referral partner channels, earning supplier-paid commissions on successfully placed contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

Newcastle Upon Tyne

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Energy Commission: Telex UK earns commission from energy suppliers when they successfully broker an energy or water contract. The commission is included in the supplier's energy unit rate and/or standing charge, or as a water management fee. Commission is paid by suppliers during the contract duration and is subject to clawback if the customer breaches the contract or fails to meet predicted consumption.
2. Free Service (No Contract): If Telex UK is not successful in brokering an energy or water contract, the services are free to the customer. This creates a risk-reversal model where the company only earns revenue when a successful contract is placed.
3. Breach Fee: If a customer cancels a contract before start date, terminates during term, or chooses not to proceed, they are subject to a Breach Fee equal to the total contractual commission Telex UK would have reasonably expected to receive.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Telex UK is a UK business energy consultancy and broker that procures energy contracts on behalf of UK businesses from a panel of over 20 energy and water suppliers. The company delivers its services through five operational teams (Analyse & Advise, Clarify & Complete, Love & Loyalty, Monitor & Manage, and Partner & Provide) covering energy cost analysis, contract processing, ongoing account management, energy monitoring, and channel partner programmes, with Telex EM as a dedicated energy management service for large users.

Product overview

Telex UK is an energy consultancy offering a comprehensive portfolio of services organised into five core teams: Analyse & Advise, Clarify & Complete, Love & Loyalty, Monitor & Manage, and Partner & Provide. The company also operates Telex EM, a dedicated energy management service for large users. Key offerings include the Energy Insight Platform for usage monitoring, demand side response solutions, and energy products (solar PV, wind, CHP, LED). The company operates through Agency and Referral partnership schemes and a customer rewards programme called Telex Treats.

Differentiator

Problem solved

Functional benefit

Brands

• Telex EM: Energy management solution for large energy users, offering procurement, compliance, and services including solar PV, CHP, EV enablement, and LED lighting.
• Telex Treats
• Energy Insight Platform
• Telex EM

Products and services

• Analyse & Advise

Quantifiable outcome

• 10-20% annual energy cost savings identified through energy audit process
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Energy Suppliers (Multiple)coreChannel Partner/ Reseller/ DistributorTelex UK works with over 20 energy suppliers across the UK market to offer competitive and secure contracts. Suppliers include major providers such as EDF Energy, SSE, Scottish Power, nPower, E.ON, Engie, Gazprom, Opus Energy, Total Energy, Utilita, SmartestEnergy, Crown Energy, and Dual Energy. The company earns commission from suppliers when successfully brokering contracts.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Love Energy Savings: One of the largest UK business and domestic energy price-comparison brokers, operating a multi-supplier platform with bundled services. Highly comparable to Telex in target market (UK businesses) and core service (multi-supplier energy broking), with greater scale.
• Bionic: UK business utilities broker (formerly Switch My Business) with a tech-enabled advisory layer for SME energy, broadband, and insurance. Closely comparable in the small-business segment and in combining brokerage with proprietary technology/insight tooling.
• Make It Cheaper: UK business energy and utilities price-comparison broker serving SMEs and mid-market customers. Direct competitor in the same commission-based energy brokerage model with multi-supplier access.
• Switch Gas and Electric: UK business energy broker focused on switching and price negotiation across multiple suppliers. Comparable in customer profile (UK SMEs/mid-market) and revenue model (supplier-paid commission).
• Crown Gas & Power: UK energy broker/supplier hybrid serving business customers with both procurement and supply services. Comparable in supplier relationships and customer overlap, though with additional supply-side capabilities.
• Evergreen: UK business energy broker serving SMEs with multi-supplier price comparison and contract management services. Directly comparable commission-based model and customer profile.

Broad incumbents

• British Gas Business: Incumbent UK energy supplier with a large business-segment sales motion that increasingly competes with brokers on direct contracts. Represents the supplier-side disintermediation threat that brokers like Telex face.
• SSE Business Energy: Major UK incumbent energy supplier's business division, listed as one of Telex's supplier partners. Comparable in energy procurement services but at vastly greater scale and as a supplier rather than broker.
• Opus Energy: UK business energy supplier (also listed in Telex's supplier network) serving SMEs through both direct sales and broker channels. Comparable in target customers and supplier-broker dual positioning.
• Utility Warehouse: Multi-utility UK provider bundling energy, broadband, and insurance via a partner-referral sales model. Comparable in multi-product/multi-partner go-to-market, though serving consumers and small businesses via a different channel approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/telex_uk
• Facebookfacebook.com/telexuk
• LinkedInlinkedin.com/company/telex-uk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telex