What Optacare does

Optacare (legal entity S.A.S. OPTA LP, rebranded from OPTA LP in November 2023) is a French healthcare SaaS company founded in 2013 and headquartered in Rosières-près-Troyes, with a secondary office at PariSanté Campus in Paris. It develops and sells a suite of four AI-powered modules for healthcare establishments: PREDICT (machine learning and deep learning-based patient flow forecasting with claimed 95%+ reliability), HR PLANNER (constraint-based staff scheduling optimization built on IBM watsonx and IBM ILOG CPLEX, reducing planning cycles from 4–5 days to 2–3 minutes), HDJ PLANNER (day-hospital patient pathway and resource coordination), and STOCK (predictive pharmacy and warehouse inventory management with a 98%+ service rate and 30–40% storage cost reduction). The solutions require a minimum of 5 years of anonymized historical data and are calibrated for French hospital regulatory constraints, with research collaboration via a convention with the Université de Technologie de Troyes.

Optacare serves public and private healthcare establishments in France, including university hospital centers (CHRU de Nancy), general hospitals (CH de Troyes, CH d'Avignon), hospital groups (GHT 84), and private providers (Hôpital Européen de Marseille, Institut Curie), addressing what the company describes as a structural French hospital staffing crisis where 99% of public hospitals cannot meet staffing needs. It monetizes through consultative, quote-based SaaS subscriptions on annual billing cycles, supplemented by training services following its 2025 Qualiopi certification.

Go-to-market combines direct enterprise sales (30-minute personalized demos, hospital director engagement) with a marketplace channel through the Numih France store and a 2025 strategic partnership with Dedalus France for HIS-integrated distribution. Marketing relies on content (blog, white papers), organic social (LinkedIn, X, Facebook, YouTube), and heavy event presence at SantExpo, MedInTechs, CHU HealthTech Connexion Day, and the ANAP Duel IA challenge. The company is privately held; minority investors Extens and SC Balthazar entered the capital in 2022, with Hicham Chehade as Président and co-founder and Aurélie Martin as Directrice Générale since September 2024.

Name

Optacare

Legal name

S.A.S. OPTA LP

Website

https://optacare.fr

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Optacare is a French AI-powered SaaS company that sells four software modules (PREDICT, HR PLANNER, HDJ PLANNER, STOCK) to public and private hospitals in France for patient flow forecasting, staff scheduling, day-hospital management, and pharmacy inventory optimization.

Ownership category

akta.pro rank

Product category

Healthcare Operations Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Cost of Care, Spend Analytics & Financial Performance Management (HLACAHAJ), AI/ML Engineering & Model Development Services (BPAEAHAF)

Keywords

• Healthcare operations software
• Patient flow forecasting
• Staff scheduling optimization
• Hospital supply chain
• Healthcare AI platform

Headquarters

HQ city

Rosières-près-troyes

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS/Subscription Licensing of Healthcare Operations Software: OPTACARE generates revenue through subscription-based SaaS licensing of its four software solutions (PREDICT, HR PLANNER, HDJ PLANNER, STOCK) to healthcare establishments. Pricing is likely structured per establishment or per module, with implementation and training services bundled as professional services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Optacare develops and sells a 360-degree AI-powered software suite for healthcare establishments, comprising four integrated modules: PREDICT (patient flow and hospitalization forecasting), HR PLANNER (staff scheduling optimization), HDJ PLANNER (day hospital pathway management), and STOCK (pharmacy and warehouse supply chain optimization). The solutions are sold primarily as SaaS subscriptions to public and private hospitals in France, leveraging IBM watsonx and IBM ILOG CPLEX for constraint optimization and proprietary machine learning models trained on healthcare operational data.

Product overview

OPTACARE offers a unified platform of four integrated AI-powered modules for healthcare organizational optimization: PREDICT (patient flow forecasting), HR PLANNER (staff scheduling optimization), HDJ PLANNER (day hospital management), and STOCK (supply chain optimization). These modules share a common AI foundation based on operational research and machine learning, with PREDICT providing patient flow predictions that inform resource planning in HR PLANNER and HDJ PLANNER, while STOCK applies similar predictive algorithms to inventory management. The platform is built on IBM watsonx technology and IBM ILOG CPLEX Optimization Studio for constraint-based optimization.

Differentiator

Problem solved

Functional benefit

Brands

• PREDICT: AI solution for forecasting patient flows, predicting emergency arrivals, wait times, and hospitalization needs.
• HR PLANNER
• HDJ PLANNER
• STOCK

Products and services

• PREDICT AI-powered solution that forecasts patient flow at emergency rooms and across care services, estimates waiting times, and anticipates hospitalization volumes to enable proactive resource sizing for healthcare facilities. Trained on a minimum of five years of anonymized patient data; delivers forecasting reliability above 95%.
• HR PLANNER AI-driven scheduling solution for healthcare staff that generates optimized, fair, and equitable work rosters respecting regulatory constraints, employee preferences, and operational demands. Reduces planning time from 4–5 days per month to 2–3 minutes, and is labeled by Numih France for use in public hospitals.
• HDJ PLANNER Agile management solution for day hospitals (hôpital de jour) that coordinates HR and material resources, manages consultations and patient convocations, integrates therapeutic protocols, and provides real-time tracking of ambulatory care pathways. Deployed at CH de Troyes and Hôpital Européen de Marseille for oncology day hospitals.
• STOCK Supply chain optimization solution for hospital pharmacies and warehouses that combines dynamic article classification, optimized replenishment policies, demand forecasting, expiration date management, and dynamic dashboards. Achieves a 98%+ service rate and 30–40% reduction in storage costs; awarded the 2025 Trophée de l'Innovation en Logistique Hospitalière from Fonds FHF.

Quantifiable outcome

• HR Planner reduces scheduling time from 4-5 days per month to 2-3 minutes
• +4 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• IBMcoreTechnology or Integration · 14 April 2026OPTACARE has deployed IBM watsonx technology and IBM ILOG CPLEX Optimization Studio to power its HR Planner solution. This partnership enables the creation of optimized staff rosters that respect regulatory constraints, employee preferences, and operational demands, addressing France's severe healthcare staffing crisis.
• Dedalus FrancecoreStrategic or Co-development Partner · 1 January 2024Dedalus France and OPTACARE formalized a strategic partnership around HR Planner, a scheduling solution designed to help healthcare establishments reconcile regulatory requirements, organizational performance, and quality of life at work. This is a structuring collaboration for the sustainable transformation of hospital organizations.
• QoiacoreStrategic or Co-development Partner · 1 January 2024A strategic partnership after a year of close collaboration, Qoia and Optacare united to develop concrete innovations to improve activity planning in public hospitals. The goal is to ensure alignment between HR needs in healthcare facilities and patient flow forecasts, combining Qoia's Time and Activities Management with OPTACARE's patient flow predictions.
• Université de Technologie de Troyes (UTT)coreStrategic or Co-development PartnerA research partnership agreement with the University of Technology of Troyes allows OPTACARE to conduct unprecedented research work in collaboration with UTT scientific experts. This partnership supports the company's R&D in AI and operations research applied to healthcare.
• Future4CarecoreStrategic or Co-development PartnerOPTACARE joined the third acceleration cohort of Future4Care, a unique e-health ecosystem. The partnership provides access to synergies and collaborations with partners, members, and affiliates sharing the ambition to accelerate progress in digital health.
• PariSanté CampuscoreStrategic or Co-development PartnerOPTACARE joined PariSanté Campus, a unique ecosystem dedicated to innovation and digital health transformation. The campus brings together researchers, startups, healthcare institutions, and organizations, enabling exchanges with key sector players and co-construction of innovative approaches.
• France BiotechcoreStrategic or Co-development PartnerOPTACARE joined France Biotech, a major health innovation actor that promotes and drives the e-health sector dynamic in France. The community includes Biotech, Medtech, and Digital Health experts committed to developing the French HealthTech sector.
• NextGen CoalitionminorStrategic or Co-development PartnerOPTACARE was labeled within the NextGen Coalition, which awards its Label d'Excellence to startups for testing, deploying, and scaling high-impact digital solutions in hospitals. The coalition federates healthcare institutions, industry players, and innovators.
• Numih France (MIPIH-SIB)coreChannel Partner/ Reseller/ DistributorHR Planner has been labeled and integrated into the Numih France partner store, a trusted marketplace referencing compliant and interoperable IT solutions for French public hospitals. This provides validated distribution through the MIPIH-SIB channel for public healthcare IT procurement.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Maincare Solutions: French vendor of hospital information systems (dossier patient, RH, planification) serving public and private hospitals. Directly competes with OPTACARE on hospital operational software and shares the same French public-hospital buyer base.
• TeleTracking Technologies: US-headquartered vendor specializing in patient flow, capacity management, and hospital operational command centers. Directly comparable product category to PREDICT and a potential benchmark for international expansion of OPTACARE's patient-flow capabilities.
• Evolucare: French healthcare software publisher covering patient management, scheduling, and care coordination for hospitals and clinics. Closely comparable vertical focus and product overlap with OPTACARE's HR Planner and HDJ Planner.
• Softway Medical: French hospital-IT vendor (acquired by Dedalus) providing integrated HIS solutions to public and private hospitals. Operates in the same operational-software niche as OPTACARE with overlapping buyers in the French public-hospital market.
• Berger-Levrault: French publisher of software for the public sector including healthcare establishments (RH, planning, finance). Comparable in serving French public hospitals with operational and workforce software, though broader in scope.

Broad incumbents

• Dedalus: Large European healthcare-IT vendor offering hospital information systems, radiology, and lab platforms across multiple countries. Already a strategic partner of OPTACARE but also a potential bundler of competing patient-flow and scheduling capabilities into its HIS suite.
• InterSystems: Global healthcare data platform vendor (HealthShare, TrakCare) used by many French hospital groups. Comparable as a healthcare data/analytics infrastructure provider whose platforms could host or compete with OPTACARE's optimization layer.
• Capsule Technologies (Philips): Vendor of clinical surveillance, patient monitoring, and care-team coordination platforms (now part of Philips). Comparable in addressing hospital patient-flow and operational visibility, though at a much larger scale and broader scope.

Emerging players

• Qoia: French vendor of time-and-activity management for healthcare. Already a strategic partner of OPTACARE around HR/time management and patient flow — adjacent product overlap and co-sell relationship make it a close comparable emerging player.
• Sancare: French health-data startup applying AI to hospital claims and activity data to surface optimization opportunities. Comparable French healthtech profile and analytics-driven value proposition, with partial overlap on hospital operational intelligence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/OPTACARE
• YouTubeyoutube.com/channel/UCU6xg2aHHQ_dmg6IQDRC_ow
• Facebookfacebook.com/optacare.fr
• LinkedInlinkedin.com/company/optacare

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Optacare