Care New England

What Care New England does

Care New England (CNE) is a Rhode Island-based nonprofit health system operating three teaching hospitals — Butler Hospital (behavioral health), Kent Hospital (general and surgical care), and Women & Infants Hospital (women's health and maternity) — alongside wholly-owned subsidiaries spanning home health (VNA Home Health & Hospice), community behavioral health (The Providence Center), accountable care (Integra Community Care Network), specialty pharmacy (Care New England Pharmacy, ACHC- and URAC-accredited), and primary/specialty care delivery (Care New England Medical Group, 500+ providers across 50+ practice locations).

The underlying technology platform is anchored by an integrated Epic Electronic Health Record with MyChart patient portal, supplemented by Mako Robotic-Arm Assisted Surgery for joint replacement at Kent Hospital, a Care, Right Here 24/7 telehealth application, Express Care urgent care, and Kent Hospital at Home for hospital-level care delivered in the home. A Sponsored Programs and Research Administration office supports clinical trials using the Epic research module, clinicaltrials.gov integration, and IRB oversight.

The business model is fee-for-service healthcare delivery reimbursed by Medicare, Medicaid, and commercial insurance, with revenue diversification into specialty pharmacy (Meds to Beds and home delivery) and graduate medical education. CNE serves residents of Rhode Island and Southeastern Massachusetts, anchored by academic affiliations with the Warren Alpert Medical School of Brown University and UNECOM, and a clinical partnership with Mass General Brigham that channels specialty referrals including cardiovascular care.

Name

Care New England

Legal name

Care New England Health System

Website

https://carenewengland.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Care New England is a Rhode Island nonprofit health system operating three teaching hospitals — Butler (behavioral health), Kent (general/surgical), and Women & Infants (maternity) — plus a 500+ provider medical group serving Rhode Island and Southeastern Massachusetts patients.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (62111), Home Health Care Services (621610), Offices of Physicians, Mental Health Specialists (621112), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)

akta.pro secondary industries

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB), Hospital-at-Home / Acute Care at Home Programs (HLAFAEAH), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC), Primary Care & General Medicine Virtual Care (HLALAAAA), Hospital-Operated Urgent Care Centers (HLAFADAC)

Keywords

• Hospital healthcare services
• Behavioral health treatment
• Women's health services
• Home health hospice
• Primary specialty care

Headquarters

HQ city

Providence

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Care New England generates revenue through fee-for-service healthcare delivery including hospital services, physician services, outpatient care, emergency care, behavioral health services, and home health services. Revenue is primarily derived from insurance reimbursements including Medicare, Medicaid, and commercial insurance plans.
2. Specialty Pharmacy Services: Integrated pharmacy services including the Meds to Beds program, specialty pharmacy for complex conditions (cardiology, oncology, fertility, etc.), with delivery to patients at discharge and home delivery options.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Care New England is a non-profit integrated health system that delivers hospital, behavioral health, women's and newborn, primary/specialty, and home-based health services to patients across Rhode Island. Its portfolio spans three teaching hospitals (Butler Hospital, Kent Hospital, Women & Infants Hospital), the Care New England Medical Group, VNA Home Health & Hospice, The Providence Center (behavioral health), Integra Community Care Network, Care New England Pharmacy, urgent care, telehealth, and a hospital-at-home program. The system also operates Sponsored Programs and Research Administration in academic affiliation with the Warren Alpert Medical School of Brown University.

Product overview

Care New England is a nonprofit health system operating as a platform of three major teaching and research hospitals — Butler Hospital (behavioral health), Kent Hospital (general and surgical care), and Women & Infants Hospital (women's health and maternity) — supplemented by the VNA Home Health & Hospice, The Providence Center (community mental health), and Integra Community Care Network (accountable care). The system is anchored by the Care New England Medical Group, a group of more than 500 physicians and advanced practitioners delivering primary and specialty care across over 50 practice locations. Supporting services include a specialty pharmacy (Care New England Pharmacy), research administration (Sponsored Programs and Research Administration), telehealth via Care, Right Here, Express Care urgent care, Kent Hospital at Home, Mako robotic-arm assisted surgery, Butler Express Care behavioral health assessments, a healthcare technology workforce center in partnership with Rhode Island College, and a nursing student loan repayment program through Women & Infants.

Differentiator

Problem solved

Functional benefit

Brands

• Butler Hospital: Behavioral health and psychiatry services including addiction treatment
• Women & Infants Hospital
• Kent Hospital
• VNA Home Health & Hospice
• The Providence Center
• Integra Community Care Network
• Care New England Medical Group
• Butler Behavioral Health
• Care New England Pharmacy

Products and services

• Butler Hospital Inpatient and outpatient psychiatric and behavioral health hospital serving adults and seniors in Rhode Island, with specialized programs in mood disorders, addiction, geriatrics, and emergency mental health. Operated as a teaching hospital affiliated with the Warren Alpert Medical School of Brown University.
• Kent Hospital Acute care community teaching hospital providing emergency, inpatient, surgical (including Mako robotic-arm assisted), orthopedic, and women's services in Warwick, RI. Functions as a key Care New England site for emergency and orthopedic care.
• Women & Infants Hospital Specialty teaching hospital providing obstetrics, gynecology, fertility/reproductive medicine, gynecologic oncology, urogynecology, and a neonatal intensive care unit (NICU). Operated in academic affiliation with the Warren Alpert Medical School of Brown University.
• VNA Home Health & Hospice Skilled home health, palliative, and hospice services delivered in patients' homes across Rhode Island, supporting post-acute recovery, chronic disease management, and end-of-life care.
• The Providence Center Community-based outpatient mental health and substance use disorder treatment, including counseling, case management, and recovery services for adults, children, and families across Rhode Island.
• Integra Community Care Network Accountable care organization that coordinates care across Care New England's providers and partner practices for attributed populations, supporting value-based contracts, population health management, and shared-savings arrangements.
• Care New England Medical Group Multi-specialty physician practice group providing primary care and specialty services (including endocrinology, orthopedics, and surgical specialties) at locations across Rhode Island.
• Sponsored Programs and Research Administration Centralized office that administers sponsored clinical trials, grant-funded research, and academic programs across the Care New England system in affiliation with Brown University and other research partners.
• Butler Express Care Walk-in urgent care service for behavioral health crises and same-day mental health assessment, providing rapid access without an emergency department visit.
• Express Care (Urgent Care) Walk-in urgent care clinics providing same-day treatment for non-emergency illnesses and injuries for patients across Rhode Island.
• Kent Hospital at Home

Quantifiable outcome

• 83% reduction in eligibility-related denials through revenue cycle automation
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered major, core and minor.

• Rhode Island CollegemajorStrategic or Co-development Partner · 9 February 2026Care New England and Rhode Island College are partnering to establish a healthcare technology workforce center, initially launching at RIC's College of Business. The center will focus on developing skills through curriculum enhancements, digital tools, and clinical training, including integration of Epic Electronic Health Record training.
• Mass General BrighamcoreStrategic or Co-development PartnerThrough the partnership with Mass General Brigham, patients have access to nationally recognized specialists, advanced treatments, and coordinated care close to home. The partnership provides access to cardiovascular care through Brigham and Women's Cardiovascular Associates.
• Warren Alpert Medical School of Brown UniversitycoreStrategic or Co-development PartnerAcademic affiliation with the Alpert Medical School of Brown University. CNE's three major teaching and research hospitals are nationally and internationally recognized for providing access to latest treatments. Medical students learn at Care New England from providers with faculty appointments.
• University of New England College of Medicine (UNECOM)majorStrategic or Co-development PartnerCare New England has a long-standing affiliation with UNECOM and hosts medical students at Kent Hospital where they learn the breadth of clinical medicine.
• Scholars NetworkminorGTM or Marketing PartnerWomen & Infants Hospital partnered with Scholars Network to launch an employment and loan repayment program supporting nursing students with $45,000 in loan repayment over three years for students committing to work at the hospital.
• Brown UniversitycoreStrategic or Co-development PartnerResearch partnership with Brown University including participation in Advance-CTR (Advance Center for Clinical Research). Butler Hospital and Women & Infants are affiliated with Brown's medical and clinical psychology training programs.

Scale indicators7 records

Recent moves7 records

Expansion highlights4 records

Regional players

• CharterCARE Health Partners: Rhode Island-based non-profit health system (Roger Williams Medical Center, Our Lady of Fatima). Direct geographic peer in the same Providence-area market with overlapping acute and primary care services.

Direct peers

• Brown University Health (formerly Lifespan): Largest competing health system in Rhode Island (Rhode Island Hospital, Miriam, Newport, Bradley, Hasbro). Directly comparable in academic affiliation, service-line breadth, and Rhode Island market overlap with CNE.
• Southcoast Health: Non-profit community health system serving southeastern Massachusetts and Rhode Island (Charlton Memorial, St. Luke's, Tobey). Comparable in size, geography, and the mix of community hospital + physician group model.
• Baystate Health: Non-profit regional health system based in Springfield, MA, anchored by Baystate Medical Center, a UMass Chan teaching hospital. Closely comparable as an academic-affiliated, multi-hospital regional nonprofit of similar scale and revenue profile.
• Hartford HealthCare: Large non-profit Connecticut regional system with multiple hospitals, a behavioral health network (Hartford Hospital's Institute of Living), and an ACO. Comparable regional scale, integrated delivery footprint, and behavioral health mix mirroring Butler + The Providence Center.
• UMass Memorial Health: Central Massachusetts academic health system affiliated with UMass Chan Medical School. Comparable as a non-profit, multi-hospital, academic-affiliated regional system with a tertiary women's/maternity service line analogous to Women & Infants.

Broad incumbents

• Trinity Health: National Catholic non-profit system operating ~90 hospitals across multiple states. Comparable in non-profit, multi-site acute care model; overlaps less directly in the Rhode Island market but represents the broad-incumbent class of large nonprofit systems.
• Mass General Brigham: Largest academic health system in New England. Already partnered with CNE for specialty access (e.g., cardiovascular), but also competes for complex referrals — a broad incumbent with overlapping tertiary capabilities and far greater scale.
• Boston Medical Center: Academic safety-net hospital in Boston affiliated with Boston University Chobanian & Avedisian School of Medicine. Comparable as a non-profit, academic-affiliated regional system with strong research infrastructure similar to CNE's Brown affiliation.

Emerging players

• Geisinger: Pennsylvania-based integrated health system widely recognized for value-based care innovation, including its own health plan and proven care-delivery model. Comparable as a non-profit, value-care-forward regional system, though in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/carenewengland
• Facebookfacebook.com/carenewengland
• LinkedInlinkedin.com/company/care-new-england

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care New England