OneDoc

Name

OneDoc

Legal name

OneDoc SA

Website

https://onedoc.ch

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Healthcare Appointment Booking Software

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Integrated Virtual-First Primary + Urgent Hybrid Platforms (HLALAJAM)

akta.pro secondary industries

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Healthcare appointment booking
• Medical scheduling software
• Telehealth platform
• Practice management software
• Patient booking system

Headquarters

HQ city

Geneva

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. OneDoc Pro Subscription for Practitioners: Subscription-based revenue from healthcare practitioners (doctors, dentists, therapists) who pay for the OneDoc Pro online appointment booking module. The platform is free for patients to use.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

OneDoc operates a Swiss online healthcare appointment booking platform that enables patients to find, book, and manage appointments with doctors, dentists, therapists, and other healthcare professionals across Switzerland 24/7. The platform is free for patients and offers SMS reminders, rescheduling, and integrated video consultations. Healthcare practitioners subscribe to OneDoc Pro, a booking module that synchronizes with their existing medical software to reduce no-shows and administrative workload.

Product overview

OneDoc is a Swiss online healthcare appointment booking platform operating as a single unified service with multiple access points. The core offering consists of the OneDoc patient platform for discovering and booking appointments with healthcare practitioners across Switzerland, supplemented by OneDoc Pro — a professional-facing module for practitioners that syncs with their existing medical software. Additional offerings include a mobile app for iOS and Android, video consultation services for remote care (including urgent consultations), and the MyHealth health information blog. The platform covers multiple specialty categories including general practitioners, specialists, dentists, physiotherapists, and alternative medicine practitioners.

Differentiator

Problem solved

Functional benefit

Brands

• OneDoc Pro: Online appointment booking module for healthcare professionals, synced to medical software
• MyHealth

Products and services

• OneDoc Patient Booking Platform Online appointment booking platform for patients in Switzerland to find and book appointments with doctors, dentists, and therapists, with 24/7 booking availability, SMS reminders, and free rescheduling/cancellation.
• OneDoc Pro Subscription-based appointment booking module for healthcare practitioners (doctors, dentists, therapists) that syncs with their existing medical software, reduces no-shows via SMS reminders, and improves online visibility of the practice.
• OneDoc Mobile App Smartphone application for iOS and Android enabling patients in Switzerland to manage medical appointments, receive SMS reminders, and book 24/7 from their mobile devices.
• Video Consultations Telehealth service allowing Swiss patients to consult with healthcare practitioners remotely via video, reducing travel and waiting times, with consultations reimbursable by basic insurance like physical appointments.
• Urgent Video Consultations Emergency telehealth service for urgent medical concerns, providing same-day remote video consultations with Swiss healthcare providers.

Quantifiable outcome

• SMS reminders reduce no-show rates for healthcare practitioners
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Doctolib: European leader in online appointment booking and telehealth for healthcare practitioners. Closely comparable business model (freemium for patients, subscription for practitioners, integrated booking and video consultations) and a direct threat/benchmark in any expansion scenario from Switzerland into adjacent markets.
• Docplanner (Doctoralia): One of the largest healthcare booking marketplaces globally, operating across Europe and Latin America. Directly comparable marketplace + SaaS model for practitioners and patients, with a similar freemium patient / paid practitioner structure.
• Doctena: European online appointment booking platform active in Luxembourg, Belgium, Netherlands, Germany, Austria, and Switzerland. Same product category, same practitioner subscription model, and overlapping geographic footprint including Switzerland.
• Zocdoc: US-based pioneer of online doctor appointment booking with freemium patient and paid provider model. Operationally and conceptually OneDoc's most recognized analog, though operating in the US rather than Switzerland.
• Doctoranytime: European online doctor appointment booking platform operating in Greece, Belgium, Italy, and other markets. Comparable freemium patient / subscription practitioner model and feature set including video consultations.
• Doctify: UK-headquartered healthcare booking and patient review platform. Comparable SaaS-for-practitioners model with subscription pricing, patient-side search and booking, and a focus on specialty care providers.

Regional players

• Jameda: Germany's leading physician search and appointment booking platform (part of Doctolib Group). Comparable marketplace model and customer base, though focused on Germany rather than Switzerland — relevant for assessing competitive dynamics across the DACH region.
• KelDoc: French online appointment booking platform for healthcare professionals with similar freemium-to-paid mechanics. Adjacent geographic market (France vs. Switzerland) and overlapping specialty types, making it a useful comparable for monetization and adoption dynamics.
• Calenso: Swiss appointment scheduling and online booking SaaS used by healthcare and other service providers. Closer geographic match (Switzerland/DACH) and direct competitor for OneDoc Pro practitioner subscriptions in the Swiss market.

Broad incumbents

• Calendly: Widely adopted general-purpose scheduling platform increasingly used by individual practitioners. Not healthcare-specialized, but represents the threat of horizontal scheduling tools encroaching on the appointment booking use case OneDoc serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/onedoc_ch
• YouTubeyoutube.com/channel/UCWnlE63em_m8ZioBA5n8Z6w
• Facebookfacebook.com/onedoc.ch
• LinkedInlinkedin.com/company/onedoc.ch
• Instagraminstagram.com/onedoc.ch

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OneDoc