Zumbro Valley

What Zumbro Valley does

Zumbro Valley Health Center is a non-profit community mental health center founded in 1965 and headquartered in Rochester, Minnesota. The organization delivers integrated behavioral health services—including mental health care, substance use disorder treatment, and community-based support—to residents across twelve counties in Southeast Minnesota. Service delivery spans outpatient clinics, telehealth, school-based programs, mobile crisis response, and residential treatment, with on-site pharmacy and dental services providing primary-care adjacency that distinguishes the model from typical specialty behavioral health providers. Programs include Walk-In Chemical Dependency Assessments, mobile crisis stabilization, school-linked services, peer recovery support, benefits navigation, and complementary digital tools such as HeartMath biofeedback and SMART stress management.

The center serves a heterogeneous patient base, including individuals presenting with co-occurring disorders, youth reached through school settings, and adults requiring intensive outpatient or residential intervention. The leadership team is led by CEO Tracy Lee with CFO Ben Christy, and the organization employs between 101 and 250 staff across the regional footprint. Recognized as a 2026 "Best Places to Work in Southeast Minnesota," it competes for talent in a workforce-constrained rural healthcare market.

Revenue is generated through a mix of insurance reimbursement (Medicaid, Medicare, private payers), sliding-fee-scale patient payments, county and grant funding, and donor contributions—consistent with a federally qualified/community mental health center operating model. The center is a member of the Rochester Diversity Council and the Rochester Nonprofit Consortium, indicating engagement with local civic and sectoral coalitions.

Name

Zumbro Valley

Legal name

Zumbro Valley Health Center

Website

https://zvhc.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

101–250 employees

Short description

Non-profit community mental health center in Rochester, Minnesota, providing integrated mental health, substance use, and community support services across twelve Southeast Minnesota counties, with on-site pharmacy, dental, telehealth, mobile crisis, and residential treatment.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Residential Mental Health Treatment Centers (HLAFACAC), Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Mental health services
• Substance use treatment
• Community behavioral health
• Crisis stabilization services
• Integrated primary care

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: Fee-for-service payments from insurance providers including Medicaid, Medicare, and private insurance for mental health, substance use disorder, and community-based services.
2. Sliding Fee Scale: Reduced-cost services for Olmsted residents based on income ability, ensuring access regardless of financial situation.
3. Donations and Philanthropy: Charitable donations from community members to support local mental health services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Zumbro Valley Health Center provides community-based mental health counseling, substance use disorder treatment, integrated primary care, and crisis stabilization services to individuals, youth, families, and veterans across 12 counties in Southeast Minnesota. Service delivery spans in-person clinics, telehealth, mobile crisis response, school-based programs, and residential treatment, supported by an on-site pharmacy and dental care as part of an integrated whole-person model.

Product overview

Zumbro Valley Health Center is a private, non-profit healthcare organization offering a comprehensive suite of mental health, substance use disorder, and community-based services. The organization provides integrated, person-centered care through multiple service lines including Adult Counseling, Youth and Family Services, Substance Use and Recovery, Community Support, Mobile Crisis Stabilization, Residential Treatment, and Telehealth. Additional services include ARMHS, Medication Management, Depression & Anxiety Treatment, Integrative Healthcare & Wellbeing, School-Based Services, Veteran Services, Care Coordination, and Support Groups. Services are offered across twelve counties in Southeast Minnesota with on-site pharmacy and dental services available.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Counseling Services
• Youth and Family Counseling Services
• Substance Use Disorder Treatment Services 245G-licensed substance use disorder treatment program providing assessment, outpatient treatment, and continuing care for adults and families affected by addiction.
• Residential Treatment Services Higher-intensity residential behavioral health and substance use treatment for clients requiring 24/7 structured care as part of ZVHC's treatment continuum.
• Mobile Crisis Stabilization Services 24/7 mobile crisis response teams that travel across ZVHC's 12-county region to stabilize individuals experiencing acute mental health or substance-related crises.
• Telehealth Counseling Services Virtual mental health counseling and follow-up appointments delivered through ZVHC's telehealth platform to clients across the 12-county region.
• Adult Rehabilitative Mental Health Services (ARMHS) Skills-building rehabilitative mental health services for adults with mental illness, focused on independent living, social skills, and community participation.
• Integrated Healthcare and Primary Care Services Primary care, on-site pharmacy, and dental services integrated with behavioral health care to support whole-person health under ZVHC's FQHC Look-Alike model.
• School-Based Mental Health Services Mental health counseling and supports delivered on K-12 school campuses, removing transportation and scheduling barriers for students in the region.
• Veteran Services Mental health and substance use services tailored for veterans and active-duty service members across the 12-county service area.
• Community Support and Case Management Services Community-based case management and support programs that connect clients to housing, benefits, and social services alongside clinical care.
• Integrative Medicine and HeartMath Biofeedback Services Integrative medicine consultations and HeartMath biofeedback-based stress and emotional regulation training offered to clients as part of ZVHC's whole-person care model.

Quantifiable outcome

• Voted one of the Best Places to Work in Southeast Minnesota 2026

Named customers4 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Rochester Diversity CouncilcoreStrategic or Co-development PartnerLong-standing partnership with the Rochester Diversity Council to guide internal growth and accountability on diversity, equity, and inclusion initiatives.
• Rochester Nonprofit ConsortiumcoreStrategic or Co-development PartnerActive participant in the Rochester Nonprofit Consortium's Commitment to Action Toward Racial Justice, pledging to Listen, Learn, and Act toward a more equitable future.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Northwestern Mental Health Center: Community mental health center serving NW Minnesota counties with outpatient, crisis, and ARMHS services. Comparable regional CMHC model to ZVHC but in a different geographic market.
• Range Mental Health Center: Northern Minnesota community mental health center with integrated outpatient, substance use, and crisis services. Comparable nonprofit CMHC operating model serving rural counties.
• Family Service Rochester: Rochester, MN-based nonprofit providing counseling and family support services; competes for the same Olmsted County referral sources and self-referrals as ZVHC.

Emerging players

• Talkiatry: National telehealth psychiatric care platform serving patients across many states including Minnesota; represents the growing digital-native competitive threat for outpatient mental health.
• BetterHelp / Teladoc: National consumer telehealth counseling platform operating across the U.S.; directly competes with ZVHC's telehealth service line for self-pay and commercially insured clients in SE Minnesota.

Direct peers

• Canvas Health: Minnesota nonprofit community mental health provider offering outpatient counseling, crisis, substance use, and youth services. Operates in the Twin Cities metro with comparable service mix and payor mix to ZVHC.
• Guild Incorporated: St. Paul-based nonprofit providing community mental health, ARMHS, housing, and crisis services. Comparable service portfolio and mission-driven operating model to ZVHC.
• People Incorporated: Minnesota-based nonprofit providing community mental health, crisis, residential, and ARMHS services. Directly comparable to ZVHC in mission, funding mix (Medicaid/county/donations), and service portfolio across multiple counties.

Broad incumbents

• Optum Behavioral Health: Large national managed behavioral health care organization under UnitedHealth Group; provides managed Medicaid behavioral health contracts and provider networks relevant to ZVHC's referral base.
• Mayo Clinic Psychiatry & Psychology: Dominant regional health system in Rochester, MN; embedded mental health and integrated behavioral medicine presence that anchors local referral patterns and competes for medically complex clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ZumbroValleyHealthCenter
• Facebookfacebook.com/zumbrovalleyhealthcenter
• LinkedInlinkedin.com/company/zumbro-valley-mental-health-center
• Instagraminstagram.com/zumbrovalleyhealthcenter

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zumbro Valley