Guild

What Guild does

Guild is a Saint Paul, Minnesota-based 501(c)(3) nonprofit organization founded in 1990 (with operational roots dating to the 1970s deinstitutionalization era) that delivers an integrated continuum of mental health, supportive housing, and employment services to adults and transition-age youth (ages 14+) living with serious and persistent mental illness (SPMI) and individuals experiencing chronic homelessness across the Twin Cities seven-county metro area. Its service portfolio spans Assertive Community Treatment (ACT), Targeted Case Management (TCM), Intensive Residential Treatment Services (IRTS), crisis stabilization, evidence-based supported employment under the Individual Placement and Support (IPS) model, homeless street outreach, permanent supportive housing (including the Delancey Apartments), the Community Support Program drop-in center, and Youth ACT/IRMHS. Two 16-bed Crisis and Recovery Centers—in Savage (Scott County, opened 2020) and West Saint Paul (Dakota County, opened 2025)—anchor the residential care infrastructure.

The organization does not operate a proprietary technology platform; its "technology" stack is the set of evidence-based clinical and program models (IPS, ACT, IRTS, Housing First, Youth ACT/IRMHS) delivered by multidisciplinary teams that include psychiatrists, nurses, peer support specialists, case managers, and employment specialists. Service delivery is mobile and community-based, meeting clients in homes, shelters, encampments, libraries, and parks, with referrals flowing through county partners (Dakota, Scott, Ramsey, Hennepin, Anoka), coordinated entry systems, and a Community Access intake team.

Guild's revenue model is a mix of government and county contracts (the primary stream), Medicaid billings for clinical services, charitable contributions from individual donors, planned giving and legacy gifts, corporate partnerships and event sponsorships (Ladder of Hope, Bash for Mental Health), and in-kind donations. Clients do not pay directly for services; eligibility is means- and condition-based. The organization is CARF-accredited (since 1999), holds the GuideStar Gold Seal of Transparency, and meets Charities Review Council standards. It is led by CEO Trish Thacker with a leadership team including Chief Clinical Officer John Adams (joined Sept 2024), Chief Advancement Officer Dawn Marie Nelmark, Chief Business Officer Keith Rachey, and a Board of Directors chaired by Ross Owen.

Name

Guild

Legal name

Guild

Website

https://guildservices.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Guild is a Saint Paul-based 501(c)(3) nonprofit that provides integrated mental health, supportive housing, and employment services to adults and transition-age youth with serious and persistent mental illness and individuals experiencing chronic homelessness across the Twin Cities seven-county metro.

Ownership category

akta.pro rank

Product category

Community Mental Health & Social Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Services for the Elderly and Persons with Disabilities (62412), Temporary Shelters (624221)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)

Keywords

• Community mental health
• Supportive housing services
• Supported employment programs
• Crisis stabilization services
• Homeless outreach programs

Headquarters

HQ city

Saint Paul

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Government/Federal Funding: Guild receives significant funding through government sources including county partnerships, Medicaid, and public grants. The organization partners with Dakota County, Scott County, and Anoka County on specific programs. This represents the primary revenue stream for community-based mental health services.
2. Individual Donations: Charitable contributions from individuals form a key revenue source. The organization reports serving nearly 2,000 clients annually through donor support, with donations processed securely online and through various giving methods including stock, DAF, IRA rollovers, and mail.
3. Planned Giving and Legacy Gifts: Bequests, charitable gift annuities, charitable remainder trusts, life insurance beneficiary designations, and retirement plan designations provide long-term sustainable funding. These strategic gifts offer tax advantages while ensuring mission continuity.
4. Corporate Partnerships and Sponsorships: Event sponsorships (Bash for Mental Health, Ladder of Hope), cause marketing campaigns, and in-kind contributions from corporate partners provide both revenue and operational support.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Guild is a 501(c)(3) nonprofit that delivers integrated community-based mental health, supportive housing, and supported employment services for adults and transition-age youth with serious and persistent mental illness (SPMI) and individuals experiencing chronic homelessness in the Twin Cities metro area. Services are provided through mobile multidisciplinary teams using evidence-based clinical models including Assertive Community Treatment (ACT), Targeted Case Management (TCM), Intensive Residential Treatment Services (IRTS), Individual Placement and Support (IPS), and the Housing First approach, with no direct fees charged to eligible clients.

Product overview

Guild provides integrated community-based mental health, housing, and employment services for people with serious and persistent mental illness. The organization operates as a service provider rather than a software product company, offering a continuum of coordinated care programs. Core service lines include Case Management & Community Treatment (ACT/TCM), Crisis Support & Residential Treatment (IRTS), Supported Employment (IPS model), Homeless Outreach, Supportive Housing, Community Support Program (CSP), and Youth Services. These programs work together to address mental health, housing stability, and employment—recognizing that progress in one area creates momentum in others. Guild also operates physical facilities including Crisis and Recovery Centers in Scott and Dakota counties, and manages supportive housing properties like Delancey Apartments.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management & Community Treatment Community-based, mobile support through Assertive Community Treatment (ACT) and Targeted Case Management (TCM) that helps individuals with serious mental illness achieve long-term stability in health, housing, and community connection through multidisciplinary teams.
• Crisis Support & Residential Treatment Short-term Intensive Residential Treatment Services (IRTS) and crisis stabilization providing 24/7 structured mental health care to prevent hospitalization and build coping skills for individuals in acute mental health crisis.
• Supported Employment Evidence-based Individual Placement and Support (IPS) employment services that help clients with serious mental illness find and keep competitive, meaningful work aligned with personal goals through personalized coaching, interview preparation, and ongoing support.
• Homeless Outreach Mobile teams that compassionately meet unsheltered individuals wherever they are in the community to provide immediate essentials and connect them to benefits, safe housing, and mental health care.
• Supportive Housing Permanent and short-term supportive housing services providing rent subsidies and case management to people with disabilities and those experiencing homelessness, fostering long-term stability, independence, and recovery through the Housing First approach.
• Community & Social Activities (CSP) A drop-in center in West Saint Paul offering social activities, skill-building groups, and community connection for adults living with serious mental illness to support stability and well-being.
• Youth Services Early intervention and specialized community-based mental health treatment (Youth ACT/IRMHS) and supported employment services for transition-age youth ages 14-24, ensuring a stable path to adulthood.
• Community Access Intake and navigation services connecting individuals and families to community-based resources and ongoing services through phone screening or online forms to determine eligibility and fit for Guild programs.

Quantifiable outcome

• 36% of Guild clients found and kept stable housing (2025)
• +7 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Dakota CountycoreStrategic or Co-development Partner · 1 January 2025Crisis and Recovery Center in West Saint Paul - Opened in 2025, this 16-bed facility is designed with trauma-informed principles. Also home to Dakota County's 'a place to go' program, a 24/7 destination for crisis assessment, stabilization, and mental health services.
• 2D ConminorGTM or Marketing Partner · 1 January 2025Gaming convention in Minneapolis that partnered with Guild as charity partner in 2024-2025. DJ Theology served as emcee for Bash for Mental Health, using video game music as a bridge to mental health conversations.
• Scott CountycoreStrategic or Co-development Partner · 1 January 2020Guild Crisis and Recovery Center in Savage - Opened in 2020, this was the first residential mental health facility in the Southwest metro. A 16-bed facility providing life-saving IRTS and Crisis Stabilization Services in partnership with Scott County.
• Various Community PartnersminorStrategic or Co-development Partner · 1 January 2019Guild partners with law enforcement, shelters, food shelves, treatment programs, and faith-based organizations for homeless street outreach and referrals. These partnerships facilitate connections to the Coordinated Entry System and comprehensive services.
• Minnesota State OrganizationsminorStrategic or Co-development Partner · 1 January 2006Selected as one of four organizations statewide to model supported employment best practices, demonstrating early leadership in evidence-based IPS employment services.
• One Day at a TimecoreStrategic or Co-development PartnerOne Day at a Time is a Minnesota-based employer organization that has become a trusted workplace for Guild clients. The organization values individuals who bring empathy, reliability, and lived experience to roles supporting adults living independently. Guild clients work as support staff with ongoing coaching and preparation from Guild's Employment Services team.
• Hearth ConnectioncoreStrategic or Co-development PartnerGuild-Hearth Program partnership provides case management services for individuals who meet long-term homelessness criteria. Case managers help participants prepare for housing subsidies, navigate successful tenancy, and build connections to long-term community supports.
• Project for Pride in Living (PPL)coreStrategic or Co-development PartnerDelancey Apartments: A 13-unit permanent supportive housing building developed in partnership with Project for Pride in Living and the Saint Paul Public Housing Authority. PPL owns and manages the property while Guild provides on-site clinical services tailored to each tenant's needs.
• Anoka CountycoreStrategic or Co-development PartnerAnoka Street Outreach partnership reaches people experiencing homelessness through street-based outreach including connections to health, housing, and income services. Through a county-funded hotel voucher program, Guild can meet urgent shelter needs for up to ten families or individuals at a time.
• Mental Health Legislative Network (MHLN)minorStrategic or Co-development PartnerBroad coalition of organizations advocating for statewide mental health system that is high quality, accessible, and has stable funding. Creates visibility on mental health issues, acts as policy clearinghouse, and pools knowledge and resources.
• Minnesota Coalition for the HomelessminorStrategic or Co-development PartnerCoalition addressing urgent need for permanent investment in housing. Guild is a member advocating for supportive housing funding and policy priorities.
• RBC Wealth ManagementminorOthersStock gift processing through RBC Wealth Management - Wayzata Bay office. Contact: Ryan Alstead. Account for processing appreciated securities donations.
• CARS (Charitable Adult Rides & Services)minorStrategic or Co-development PartnerVehicle donation partnership allowing donors to easily give cars, trucks, and boats to Guild with free pickup and tax deductibility.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Touchstone Mental Health: Twin Cities-based nonprofit providing ACT, case management, supportive housing, and employment services for adults with serious mental illness — direct service-line overlap with Guild's three-pillar model in the same metro market.
• People Incorporated: Minnesota-based nonprofit offering mental health, housing, and employment supports across the Twin Cities, including ACT and IRTS programs that directly compete with Guild's core services.
• Canvas Health: Minnesota nonprofit delivering mental health, substance use, and crisis services across the Twin Cities metro, including residential and community-based programs serving overlapping client populations.
• Vail Place: Twin Cities clubhouse and community mental health nonprofit serving adults with serious mental illness — directly comparable community support and psychosocial rehabilitation model to Guild's CSP program.
• Thresholds: Chicago-based nonprofit providing integrated mental health, housing, and employment services to adults with serious mental illness — one of the largest comparables operating the same three-pillar model Guild uses.
• Pioneer Human Services: Seattle-area nonprofit combining behavioral health, housing, and employment/training services for individuals with mental health and substance use challenges — closely mirrors Guild's integrated mission and service model.
• Community Access: New York City nonprofit providing housing, mental health, and community support services for adults with serious mental illness, with strong emphasis on supported employment — direct analog to Guild's three-pillar approach.
• Bay Cove Human Services: Boston-area nonprofit offering mental health, addiction, and developmental disability services including residential, community-based, and employment supports — directly comparable integrated service portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/guildservices
• LinkedInlinkedin.com/company/guildservices
• Instagraminstagram.com/guildservices
• Xx.com/guildservices

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Guild