Twin Lakes

What Twin Lakes does

Twin Lakes Telephone Cooperative Corporation is a member-owned rural telecommunications cooperative, founded in 1962 and headquartered in Livingston, Tennessee, that delivers bundled communications services to residential and business customers across six rural Tennessee counties (Jackson, Clay, Overton, Pickett, Fentress, and Putnam). Its core offering is ultra-fast fiber broadband — delivered via Fiber-to-the-Curb and Fiber-to-the-Home infrastructure at speeds up to 10 GIG — supplemented by Trilight Mobile (an MVNO running on a third-party carrier's 5G/4G LTE network), residential and business voice, traditional and streaming TV, Cloud DVR, security, and Smart Home services. Distribution is anchored by seven physical local offices, a SmartHub online portal and mobile app for billing/service management, and 24/7 phone-based technical support.

The company generates revenue through monthly recurring subscriptions across its service lines, with active bundling of Internet + Mobile (first line FREE promotion) as the primary growth lever. Operational scope covers a fixed rural Tennessee footprint governed by an 11-member board elected from six directorate areas; the cooperative structure means excess revenues are returned to members as capital credits rather than distributed as profit. Strategic product momentum centers on mobile bundling via the MVNO partnership, expansion of the Twin Lakes TV streaming app across Fire TV, Roku, Chromecast, Android TV, iOS, and Android, and entry into Business Managed Services through a channel partnership with epion.com.

Name

Twin Lakes

Legal name

Twin Lakes Telephone Cooperative Corporation

Website

https://twinlakes.net

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

101–250 employees

Short description

Twin Lakes Telephone Cooperative Corporation is a member-owned rural Tennessee telecom cooperative delivering fiber broadband (up to 10 GIG), Trilight Mobile (MVNO), voice, TV, security, and smart home services to residential and business customers across six counties via seven local offices.

Ownership category

akta.pro rank

Product category

Rural Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Rural & Regional ISPs (HDAIADAI)

akta.pro secondary industries

Fiber-to-the-Home (FTTH) Operators (HDAIACAB), Rural Broadband & Cooperative Fiber Operators (HDAIACAG)

Keywords

• Rural broadband services
• Fiber internet services
• Mobile MVNO service
• Telephone cooperative
• Managed business services

Headquarters

HQ city

Livingston

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Broadband Internet Services: Monthly subscription fees for ultra-fast fiber internet service at various speed tiers up to 10 GIG (8,000 Mbps)
2. Mobile Services (Trilight Mobile): Monthly mobile service subscriptions operating as MVNO on third-party 5G/4G LTE networks with various data plans
3. TV Services: Traditional TV and streaming TV services with set-top box equipment and app-based streaming options
4. Voice Services: Residential and business voice/telephone service subscriptions
5. Security Services: Residential and business security monitoring and equipment services
6. Business Managed Services: Managed IT services for business customers through epion.com partnership

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Twin Lakes Telephone Cooperative Corporation is a rural telecommunications cooperative that delivers bundled fiber broadband internet, mobile service (via the Trilight Mobile MVNO brand), voice telephone, television, security, and smart home services to residential and business customers across rural Tennessee. Service is delivered over its own fiber-to-the-home and fiber-to-the-curb network, with speeds up to 8 GIG (8,000 Mbps), and supported through a self-service SmartHub portal and seven local offices.

Product overview

Twin Lakes is a rural telecommunications cooperative operating as Twin Lakes Telephone Cooperative Corporation, providing bundled broadband, mobile, TV, voice, security, and smart home services primarily in rural Tennessee communities. The company's core offering is ultra-fast fiber internet (up to 8 GIG speeds) delivered through fiber-to-the-home infrastructure. Service is marketed under multiple brands including Twin Lakes Internet for residential/business connectivity and Trilight Mobile for wireless service (operated as an MVNO on third-party networks). Television service is available via traditional set-top boxes or the Twin Lakes TV App for streaming on mobile devices, Fire TV, Roku, Android TV, and Smart TVs. The SmartHub Portal provides unified account management, bill payment, and service monitoring across all offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Trilight Mobile: Mobile virtual network operator (MVNO) service providing wireless communications services over a third-party partner's wireless network, operating on America's largest and most reliable 5G networks.
• Twin Lakes TV
• SmartHub

Products and services

• Twin Lakes Broadband Ultra-fast fiber internet service for residential and business customers, offering speeds up to 8 GIG (8,000 Mbps) over fiber-to-the-home and fiber-to-the-curb infrastructure.
• Trilight Mobile Mobile virtual network operator (MVNO) wireless service operating on America's largest 5G networks, available standalone or bundled with Twin Lakes Internet for residential and business customers.
• Twin Lakes Voice Reliable residential and business telephone service with advanced phone features.
• Twin Lakes TV Television service offering Live TV, Cloud DVR recordings, and streaming options via traditional set-top box or the Twin Lakes TV streaming app on supported devices.
• Twin Lakes Security Security solutions and monitoring packages for residential and business customers to protect homes and businesses.
• Twin Lakes Smart Home Smart home automation and monitoring services integrated with the home connectivity infrastructure for residential customers.
• Business Managed Services (epion partnership) Managed IT services offered to business customers through a partnership with epion.com, extending Twin Lakes' business offering beyond connectivity into managed IT.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Trilight MobilecoreTechnology or IntegrationTrilight Mobile is Twin Lakes' mobile virtual network operator (MVNO) brand that provides wireless communications services over a third-party partner's network. This partnership enables Twin Lakes to offer mobile service on America's largest and most reliable 5G networks, including 5G Ultra Wideband, 5G, and 4G LTE. The bundled offering allows customers to save by combining Twin Lakes Internet with Trilight Mobile service.
• Third-Party Mobile Network PartnercoreTechnology or IntegrationUnnamed third-party carrier partner provides the underlying wireless network infrastructure for Trilight Mobile MVNO services, managing the network while Trilight Mobile handles customer service and service packages.
• epionminorChannel Partner/ Reseller/ DistributorTwin Lakes offers Business Managed Services through epion.com, directing business customers to epion for managed IT services and solutions.
• DPS MediaminorOthersDPS Media maintains the Twin Lakes Directory (directory.twinlakes.net), a local search and yellow pages service for the community, providing business listings and people search functionality.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Highland Telephone Cooperative: Tennessee-based telephone cooperative offering fiber broadband, voice, TV, and wireless to rural households. Most directly comparable peer: cooperative ownership, similar Tennessee footprint, FTTH-led product mix, and bundled mobile/wireless service.
• Ben Lomand Connect: Tennessee telephone cooperative offering fiber-to-the-home, voice, TV, and business services across rural middle Tennessee counties. Directly comparable on cooperative ownership model and rural fiber broadband focus.
• DTC Communications: Tennessee cooperative telecom offering fiber internet, voice, TV, and security across rural Middle Tennessee counties. Closely mirrors Twin Lakes on cooperative governance, FTTH focus, and residential/business bundle structure.
• North Central Telephone Cooperative: Tennessee cooperative providing fiber broadband, voice, video, and managed services across rural north-central Tennessee. Comparable to Twin Lakes on cooperative structure, FTTH-led infrastructure, and diversified telecom bundle.
• Bledsoe Telephone Cooperative: Rural Tennessee telephone cooperative providing broadband, voice, and TV to members in Bledsoe and Sequatchie counties. Comparable in cooperative structure, rural footprint, and triple-play product mix.

Broad incumbents

• Consolidated Communications: Multi-state incumbent fiber/wireline operator with significant rural footprint across the Midwest and South. Overlaps with Twin Lakes in offering fiber broadband and managed business services to rural and small-town customers, but at much larger scale and as a public company rather than a cooperative.
• AT&T: Major US telecom incumbent with extensive fiber and 5G footprint that competes with Twin Lakes in adjacent urban Tennessee markets and increasingly in rural broadband through federal subsidy programs. Comparable product set (fiber, mobile, TV, voice) but operates at national scale.
• Spectrum (Charter Communications): Large US cable broadband and mobile operator with growing rural reach. Competes with Twin Lakes on residential broadband, mobile bundles, and TV, with materially larger product and geographic footprint.
• Brightspeed: Private-equity-backed fiber overbuilder focused on rural and small-town markets across 20 states including Tennessee. Competes with Twin Lakes for the same rural fiber customers and federal broadband funding, with substantially greater capital access.

Emerging players

• Starlink (SpaceX): Satellite broadband service explicitly targeting rural and underserved US households. Represents the most direct emerging threat to Twin Lakes' rural broadband franchise where Starlink service is available, even though it is not a wireline peer.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCQ7_AENmojHPA0_GOG7Adiw
• Xx.com/twinlakestn

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Twin Lakes