IDCON

What IDCON does

IDCON is a maintenance management consulting and training firm founded in 1972 in Sweden by Börje and Christer Idhammar and established in the United States as IDCON, INC in 1985, headquartered in Raleigh, North Carolina. The firm delivers on-site consulting, coaching, and training services to heavy-process manufacturers — pulp and paper, chemical, mining, food, pharmaceutical, steel, and cement — across more than 50 countries, with marquee customers including Coca-Cola, PepsiCo, Boeing, BASF, Genentech, Tyson, Newmont, and Harley-Davidson.

Its core intellectual property is the Results Oriented Reliability and Maintenance (RORM) methodology, the SIMA Reliability and Maintenance Database (a benchmarking and audit system in operation since 1990), and the Current Best Practices (CBP) Assessment Tool. IDCON monetizes this through quote-based professional services engagements (on-site consulting and on-site training), public training events, self-paced online courses, and a content commerce storefront at shop-idcon.com selling books and training videos. Supporting technology partnerships span Maximo, SAP, and HxGN Octave CMMS/EAM platforms.

IDCON has been a subsidiary of Total Resource Management, Inc. since 2021 and, in 2025, its parent acquired Performance Consulting Associates to broaden the integrated reliability and maintenance offering. In 2026, IDCON announced a refocus of its business model back to on-site coaching and advisory services, signaling a narrowing of scope. Following Tor Idhammar's retirement in 2025, Owe Forsberg — previously a Maintenance Manager at Novozymes North America — leads the firm.

Name

IDCON

Legal name

IDCON Inc.

Website

https://idcon.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

IDCON is a 50+ year-old maintenance and reliability consulting firm based in Raleigh, NC, delivering on-site coaching, training, and assessment services to heavy-process manufacturers across more than 50 countries.

Ownership category

akta.pro rank

Product category

Industrial Maintenance and Reliability Consulting

NAICS

Management Consulting Services (54161), Other Scientific and Technical Consulting Services (54169), Professional, Scientific, and Technical Services (54)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700), Services-Engineering Services (8711)

akta.pro primary industry

Reliability, Safety & Risk Engineering (RAMS/PSM) Consulting (BPAHAIAK)

Keywords

• Reliability consulting
• Maintenance management
• Industrial training
• Preventive maintenance
• Asset management consulting

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. On-site Consulting and Coaching: Side-by-side consulting engagements where IDCON consultants work on-site with client teams to implement reliability and maintenance best practices. Revenue generated through professional service fees based on engagement scope and duration.
2. Training Services: Both on-site custom training and public training courses covering maintenance planning and scheduling, preventive maintenance, root cause problem elimination, shutdown turnaround optimization, and reliability management. Includes self-paced online training.
3. Publications and Books: Sale of technical books and publications including Maintenance Planning and Scheduling, Preventive Maintenance Essential Care and Condition Monitoring, Results Oriented Reliability and Maintenance, Reliability Focused Spare Parts and Materials Management, and Shutdown Turnaround Optimization Process guide.
4. Training Videos: Sale of training video content covering various reliability and maintenance topics through the shop-idcon.com storefront.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

IDCON provides on-site reliability and maintenance management consulting and training services to industrial manufacturers globally. Its core methodology, Results Oriented Reliability and Maintenance (RORM), delivers hands-on coaching in maintenance planning, scheduling, preventive maintenance, root cause analysis, spare parts management, and shutdown turnaround optimization. Revenue is generated through professional consulting engagements, on-site and public training courses, and the sale of technical books and training videos.

Differentiator

Problem solved

Functional benefit

Products and services

• On-Site Reliability and Maintenance Consulting

Named customers17 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, supporting and minor.

• Performance Consulting Associates (PCA)coreStrategic or Co-development Partner · 1 January 2025Total Resource Management (IDCON's parent company) acquired Performance Consulting Associates (PCA) to enhance enterprise asset management and reliability solutions. The acquisition expands capabilities to deliver integrated strategy, technology, and operational services across multiple industries.
• Total Resource Management, InccoreStrategic or Co-development Partner · 1 January 2021IDCON joined Total Resource Management, Inc in 2021. Total Resource Management is a leading EAM solutions provider. In 2025, Total Resource Management purchased Performance Consulting Associates (PCA) to leverage combined experience in Reliability and Maintenance.
• Maximo (IBM)supportingTechnology or IntegrationIDCON supports Maximo CMMS as one of the supporting technologies for reliability implementation. Their consultants are experienced power users of Maximo planning and scheduling features.
• SAPsupportingTechnology or IntegrationIDCON added new SAP supporting service in 2014 as part of their technical offerings. SAP is one of the supported CMMS/EAM platforms for maintenance planning integration.
• Octave (HxGN)supportingTechnology or IntegrationHxGN Octave is listed as a supporting technology for reliability implementation alongside Maximo and SAP.
• SPM InstrumentssupportingTechnology or IntegrationSPM Instruments provides bearing checker equipment used in IDCON training demonstrations for condition monitoring. Their Shock Pulse Meter technology is featured in IDCON videos on checking bearings.
• Miller FreemansupportingChannel Partner/ Reseller/ DistributorMiller Freeman co-organized the first annual Pulp and Paper Reliability and Maintenance Conference with IDCON in 1987. The event continues annually and has been held in USA, Canada and Europe.
• Society for Maintenance and Reliability Professionals (SMRP)supportingStrategic or Co-development PartnerSMRP is the Society for Maintenance and Reliability Professionals. IDCON is recognized as an approved provider of continuing education aligned with SMRP subject areas. IDCON participates in SMRP Annual Conference.
• Maintenance WorldminorStrategic or Co-development PartnerMaintenance World is a site with an extensive maintenance article collection recommended as a useful resource in IDCON's resource links.
• MaintworldminorStrategic or Co-development PartnerMaintworld is an active maintenance magazine with helpful online articles, listed as a useful resource link.
• Reliable PlantminorStrategic or Co-development PartnerReliable Plant is an online magazine with large variety of helpful content and active users, owned by Noria. Listed as a useful resource link.
• European Federation of National Maintenance Societies (EFNMS)minorStrategic or Co-development PartnerEFNMS is the European maintenance organization offering certifications for maintenance managers and maintenance technicians. Listed as useful resource.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Total Resource Management (TRM): TRM is IDCON's parent company (since 2021) and a leading Enterprise Asset Management (EAM) solutions provider supporting IBM Maximo and related platforms. It is directly comparable as a strategic parent in the same reliability/EAM consulting and technology stack, now also encompassing PCA following TRM's 2025 acquisition.
• AVEVA: AVEVA is a global industrial software company providing asset performance management and reliability solutions. While primarily software-focused, AVEVA increasingly bundles advisory services around its platforms, competing indirectly with IDCON for reliability transformation budgets.
• ReliaQuest (formerly GP Strategies Reliability Group): GP Strategies has historically operated in maintenance and reliability training and consulting for industrial clients. It is comparable as a broader learning-and-performance consultancy with overlap in reliability training delivery to maintenance professionals.

Direct peers

• Life Cycle Engineering: Life Cycle Engineering provides reliability, maintenance, and asset management consulting for industrial and government clients, often overlapping with IDCON on CMMS/EAM optimization, reliability program design, and condition-based maintenance across heavy industry.
• Allied Reliability Group: Allied Reliability delivers reliability and maintenance consulting, condition monitoring, and workforce solutions to industrial clients across process industries — a closely comparable peer competing for similar reliability transformation and maintenance excellence engagements.
• Marshall Institute: Marshall Institute is a maintenance and reliability training and consulting firm offering public workshops and on-site advisory services, directly competing with IDCON's training and assessment offerings to industrial maintenance professionals.
• Noria Corporation: Noria operates the Reliabilityweb platform and delivers lubrication, oil analysis, and reliability training/consulting services. It is comparable in the reliability training content space and competes for similar maintenance practitioner mindshare and training budgets.
• Performance Consulting Associates (PCA): PCA is a reliability and maintenance management consulting firm that was acquired by TRM (IDCON's parent) in 2025. It is now a sibling brand to IDCON within TRM, with overlapping service lines in reliability transformation and maintenance consulting.
• Mosaic Asset Management: Mosaic provides maintenance, reliability, and asset management consulting for manufacturing and process industry clients, with comparable offerings in maintenance strategy, work management optimization, and reliability program implementation.

Emerging players

• Reliability Engineering Institute: Reliability Engineering Institute is a smaller reliability and asset management training/consulting firm serving industrial clients. It is comparable in the reliability training and consulting niche, though with narrower geographic reach than IDCON.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/idconinc
• YouTubeyoutube.com/c/IDCONReliabilityandMaintenanceManagementVideos/videos
• Facebookfacebook.com/idconinc
• LinkedInlinkedin.com/company/idcon-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IDCON