Outcomes Incorporated
Outcomes Incorporated operates the largest US pharmacy network (48K+ pharmacies, 70M+ patients) on a HITRUST-certified cloud platform that delivers medication therapy management, clinical care programs, and patient engagement to pharmacies, payers, and pharmaceutical manufacturers.
- Company typePrivate
- Founded1999
- HeadquartersWest Des Moines, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Outcomes Incorporated does
Outcomes Incorporated (operating as Outcomes) is a privately held healthcare technology company founded in 1999 and headquartered in West Des Moines, Iowa. The company designs, delivers, and administers medication therapy management (MTM) and clinical care programs that connect pharmaceutical manufacturers, payers, and providers to the largest pharmacy network in the industry — 48K+ pharmacies, 68K+ practice sites, and 70M+ patients. Outcomes administered $190MM in payments to pharmacy partners for clinical services in 2025, up from $181MM in 2024, illustrating the volume of clinical opportunity flowing through the platform.
The company's core technology is a HIPAA-compliant cloud-based platform (HITRUST CSF certified) branded as OutcomesOne, which serves as the unifying layer over a portfolio of pharmacy management and clinical modules. These include Rx30 and ComputerRx (pharmacy management systems integrated via acquisition), Patient Engagement (two-way digital messaging and adherence programs), Telepharmacy/Telepharm (remote counseling and virtual verification), IVR, Vaccines registry, PillCount, Virtual Verification, Specialty pharmacy services, Reconciliation, and a Premium tier. The architecture enables pharmacies to manage dispensing, surface clinical opportunities, run adherence programs, and bill for MTM services, while giving payers and pharma a single distribution channel into the pharmacy point of care.
Outcomes monetizes through four streams: subscription licensing of pharmacy management software (Rx30, ComputerRx), transaction or administration fees on $190MM of MTM and clinical-services flow-through, managed-services or performance-based contracts with payers, and program-fee or per-engagement revenue from pharma patient engagement programs. Distribution is hybrid: enterprise sales target payers and pharma while a self-service portal (secure.outcomesmtm.com) supports onboarding of independent pharmacies. The company operates with a lean 51–100 employee base and only one disclosed funding event (a $188K round in 2011), suggesting a mature, cash-flow funded business model rather than a venture-backed growth-stage company.
Outcomes Incorporated firmographics
Firmographics- Name
- Outcomes Incorporated
- Legal name
- Outcomes
- Website
- https://outcomesmtm.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Outcomes Incorporated operates the largest US pharmacy network (48K+ pharmacies, 70M+ patients) on a HITRUST-certified cloud platform that delivers medication therapy management, clinical care programs, and patient engagement to pharmacies, payers, and pharmaceutical manufacturers.
- Ownership category
- akta.pro rank
Outcomes Incorporated industry classification
Industry- Product category
- Pharmacy Management Software
- NAICS
- Offices of Physicians (62111)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG)
- akta.pro secondary industries
- Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL), Medication Adherence, Reminders & Patient Support (HLACAKAF)
Keywords
Where Outcomes Incorporated is headquartered
LocationHeadquarters
- HQ city
- West Des Moines
- HQ country
- United States
- HQ region
- North America
Markets served
Outcomes Incorporated business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Pharmacy Management Software Licensing: Subscription-based licensing of pharmacy management software including Rx30, ComputerRx, and other pharmacy solutions. Pharmacies pay for access to the platform to manage their operations.
- Clinical Services and MTM Billing: Outcomes facilitates medication therapy management (MTM) and clinical services, paying pharmacies directly for these services ($190MM paid to pharmacy partners in 2025). The company likely earns a share or administrative fee from payer and pharma programs that fund these clinical interventions.
- Payer Program Management: Solutions for payers to optimize health outcomes through pharmacy expertise, likely generating revenue through program administration fees or performance-based contracts.
- Pharma Patient Engagement Programs: Engagement programs connecting pharmaceutical manufacturers to patients through the pharmacy network, generating revenue through program fees or per-engagement charges.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Outcomes Incorporated product offering
Product offeringCore offering
Outcomes Incorporated designs, delivers, and administers medication therapy management (MTM) programs through its OutcomesOne cloud-based clinical care ecosystem. The platform connects payers, pharmaceutical manufacturers, and providers to 48,000+ pharmacies and 68,000+ practice sites, offering pharmacy management software (Rx30, ComputerRx), patient engagement tools, telepharmacy, virtual verification, IVR, vaccine registry, and clinical reconciliation to optimize medication adherence and clinical outcomes across 70 million+ patients.
Product overview
Outcomes offers a unified platform-plus-modules architecture serving pharmacy, payer, and pharma sectors. The core OutcomesOne platform provides centralized access to clinical care ecosystem tools, while specialized modules include Rx30 and ComputerRx pharmacy management systems (acquired brands), Patient Engagement for two-way digital communications, Telepharmacy for HIPAA-compliant remote services, Virtual Verification, IVR, Vaccines registry, PillCount, Reconciliation, and Specialty pharmacy services. The platform connects 48K+ pharmacies and 68K+ practice sites to payers and pharmaceutical manufacturers, managing medication therapy management, adherence programs, and clinical opportunities across 70M+ patients.
Differentiator
Problem solved
Functional benefit
Brands
- OutcomesOne: Pharmacy platform for workflow optimization, clinical opportunities, and patient engagement
- Outcomes Premium
- Rx30
- ComputerRx
- Patient Engagement
- Vaccines
- Telepharm
- PillCount
- Virtual Verification
- Specialty
- IVR
- Reconciliation
Products and services
- OutcomesOne
Quantifiable outcome
- Pharmacy partners achieved refill rates improvement from 40% to over 50% using patient engagement campaigns
- +1 more outcomes
Companies that use Outcomes Incorporated
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Outcomes Incorporated technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature10 records
Outcomes Incorporated partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Integration PartnerscoreOutcomes maintains a network of integration partners to ensure interoperability across healthcare systems, pharmacy networks, and payer platforms. The company lists 'Integration Partners' as a distinct section on their website, indicating this is a core component of their go-to-market and technical strategy. These partnerships enable data exchange and workflow integration between Outcomes solutions and other healthcare technology systems.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Outcomes Incorporated competitors and assessment
Company assessmentDirect peers
- PrescribeWellness: PrescribeWellness is a pharmacy patient engagement and adherence platform serving independent pharmacies with refill reminders, med sync, and patient communication. It is the most directly comparable peer to Outcomes' Patient Engagement product (and is even referenced as a customer in Outcomes' testimonials).
- PioneerRx: PioneerRx is a pharmacy management software platform serving independent pharmacies with dispensing, clinical opportunities, and workflow tools. It directly competes with Outcomes' Rx30 and ComputerRx systems for independent pharmacy contracts.
- CoverMyMeds: CoverMyMeds (a McKesson business) operates a medication management platform spanning electronic prior authorization, MTM, and patient adherence. It overlaps directly with Outcomes' medication therapy management and payer-facing clinical program offerings.
- Liberty Software: Liberty Software provides pharmacy management systems to independent and small-chain pharmacies, with workflow, dispensing, and clinical opportunity management features. It is a direct head-to-head competitor to Outcomes' Rx30/ComputerRx.
- DrFirst: DrFirst offers ePrescribing, medication management, and clinical workflow tools to providers, payers, and pharmacies. Its medication management and adherence capabilities overlap with Outcomes' payer and provider-facing solutions.
- AdhereHealth: AdhereHealth is a medication adherence platform serving health plans and PBMs, focusing on identifying at-risk members and driving adherence through pharmacy engagement. It directly parallels Outcomes' payer-side adherence and MTM programs.
- Phil (phil.us): Phil provides a medication access and patient support platform serving pharmaceutical manufacturers, payers, and pharmacies — directly comparable to Outcomes' Pharma patient engagement programs and medication adherence solutions.
Broad incumbents
- McKesson Pharmacy Systems: McKesson operates enterprise pharmacy software (EnterpriseRx, RxGenesys) and the CoverMyMeds network as part of a much broader healthcare distribution and services portfolio. It overlaps with Outcomes across pharmacy software, MTM, and patient engagement but serves a wider enterprise pharmacy market.
- Surescripts: Surescripts operates the dominant US ePrescribing network connecting payers, pharmacies, and providers. While its core focus is prescription routing, its expanding clinical messaging and medication management capabilities compete with adjacent Outcomes use cases.
Emerging players
- CareMetx: CareMetx (formerly TrialCard) provides patient access, hub services, and adherence support programs for specialty pharmaceutical manufacturers. It overlaps with Outcomes' Pharma patient engagement offering, particularly in the specialty therapy segment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Outcomes Incorporated social profiles
Digital presenceOutcomes Incorporated compliance and trust
Trust signalCompliance1 record
Outcomes Incorporated financial estimates
Financial estimateRevenue estimate
Valuation estimate
Outcomes Incorporated leadership team
Management profileNumber of profiles
Profiles1 record
Outcomes Incorporated funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Outcomes Incorporated M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Outcomes Incorporated
What does Outcomes Incorporated do?
Outcomes Incorporated designs, delivers, and administers medication therapy management (MTM) programs through its OutcomesOne cloud-based clinical care ecosystem. The platform connects payers, pharmaceutical manufacturers, and providers to 48,000+ pharmacies and 68,000+ practice sites, offering pharmacy management software (Rx30, ComputerRx), patient engagement tools, telepharmacy, virtual verification, IVR, vaccine registry, and clinical reconciliation to optimize medication adherence and clinical outcomes across 70 million+ patients.
Is Outcomes Incorporated a public or private company?
Outcomes Incorporated is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Outcomes Incorporated founded?
Outcomes Incorporated was founded in 1999. It employs 51 to 100 people.
Where is Outcomes Incorporated based?
Outcomes Incorporated is headquartered in West Des Moines, United States, in the North America region.
How does Outcomes Incorporated make money?
Four revenue lines are on record. Pharmacy Management Software Licensing is the primary driver. The others are clinical Services and MTM Billing, payer Program Management and pharma Patient Engagement Programs.
Who are Outcomes Incorporated's main competitors?
Direct peers on record are PrescribeWellness, PioneerRx, CoverMyMeds, Liberty Software, DrFirst, AdhereHealth and Phil (phil.us). Broad incumbents are McKesson Pharmacy Systems and Surescripts. CareMetx is listed as an emerging player.
Does Outcomes Incorporated have an API?
No public API is recorded for Outcomes Incorporated.
What industry is Outcomes Incorporated in?
Outcomes Incorporated's product category is Pharmacy Management Software. Its primary akta.pro industry code is HLALAIAG, Medication Adherence & Therapy Management Platforms (refills, reminders, MTM), with a secondary code of HLALABAL, Virtual Pharmacy & Medication Management Integration Platforms. Its NAICS code is 62111 and its SIC code is 7372.