Honolulu Police Department

What Honolulu Police Department does

The Honolulu Police Department (HPD) is the primary municipal law enforcement agency of the City and County of Honolulu, established in 1932 and headquartered at 801 South Beretania Street. HPD serves the entire island of Oahu — a jurisdiction of approximately 596 square miles encompassing roughly one million residents and 5.86 million annual visitors — through eight patrol districts, 29 divisions, and approximately 2,100 sworn and civilian personnel. The department is led by Interim Chief of Police Rade K. Vanic and operates under the civilian oversight of the seven-member Honolulu Police Commission.

HPD's operational technology stack includes Computer-Aided Dispatch, a Records Management System, department-wide Body-Worn Cameras, a Power BI-based public HPD Dashboard with crime mapping by district, the Frontline PSS online citizen reporting portal, the Everbridge-powered HNL Alerts emergency notification system, and the Scientific Investigation Section — the only full-service forensic laboratory in Hawaii, accredited by the ANSI-ASQ National Accreditation Board. The Communications Division operates the largest Public Safety Answering Point in the State of Hawaii from the co-located Joint Traffic Management Center, answering more than one million 9-1-1 calls annually.

HPD is funded primarily through City and County of Honolulu appropriations and supplements this with transactional fees for firearm permits and registrations ($42-$43.26 background check, $150 license-to-carry), police report copies ($0.25-$0.65 per page), and Special Duty Officer hire arrangements. The department has held continuous CALEA national accreditation since 2003 and was awarded meritorious status in 2022. It is not a commercial enterprise and is not subject to equity, debt, or M&A capital flows.

Name

Honolulu Police Department

Legal name

The Honolulu Police Department

Website

https://honolulupd.org

Company type

Private

Founded year

1932

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The Honolulu Police Department is the municipal law enforcement agency of the City and County of Honolulu, serving the entire island of Oahu with 2,100+ personnel, eight patrol districts, 29 divisions, the state's largest 9-1-1 PSAP, and Hawaii's only full-service accredited forensic laboratory.

Ownership category

akta.pro rank

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others, Marketing or Sales

Revenue model

1. Government appropriations / tax-funded operations: Primary funding for the Honolulu Police Department comes from government appropriations of the City and County of Honolulu. The department serves the entire island of Oahu (approximately 1,000,000 residents and millions of visitors annually).
2. Firearms permit, registration, and background-check fees: One-time fees collected from firearm applicants and registrants: $42.00 background check fee (or $43.26 with service fee) for permit to acquire, registration, and out-of-state applicants.
3. Police report copy and verification letter fees: Records Division charges $0.50 for the first page of a report and $0.25 for each additional page; verification letters cost $1.00 first page and $0.25 per additional page; colored copies $0.65 per page. Payment by cash, check, or cashier's check only.
4. License to Carry Firearm application fee: $150 application fee (cash only at this time) for a License to Carry Firearm under Hawaii Revised Statutes.
5. Hire a Special Duty Officer fees: Special Duty assignments are available to maintain order, provide security, facilitate traffic flow, and take action against violations of the law. Fees are charged for these officer services.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels11 records

Core offering

The Honolulu Police Department is the sole municipal law enforcement agency for the City and County of Honolulu, providing island-wide patrol, criminal investigation, traffic enforcement, firearms regulation, forensic laboratory services, and 24/7 emergency 9-1-1 dispatch across Oahu. It supplements core policing with a public-facing digital services portfolio (Online Citizen Police Report System, HPD Dashboard, HNL Alerts) and an extensive community policing program (Citizens Police Academy, D.A.R.E., L.E.E.P., P.A.L., Ride-Along, Coffee with a Cop) delivered through eight patrol districts and 29 divisions.

Product overview

The Honolulu Police Department (HPD) is a large, modern law enforcement agency (established 1932) that operates as a single integrated service organization rather than a multi-product platform. Its offering combines physical policing operations with public-facing digital services: the Online Citizen Police Report System (powered by Frontline Public Services), the HPD Dashboard (built on Microsoft Power BI), and the HNL Alerts emergency notification system (powered by Everbridge). Operational systems include Body-Worn Camera (BWC) programs, upgraded Computer-Aided Dispatch (CAD) and Records Management Systems (RMS), a Firearms Registration and Permitting System, and the only full-service forensic laboratory in Hawaiʻi (Scientific Investigation Section). Community-facing programs include the Citizens Police Academy, D.A.R.E., L.E.E.P., P.A.L., the Ride-Along Program, and the Safer Roads Together campaign. The Communications Division operates the largest Public Safety Answering Point (PSAP) in the state from the Joint Traffic Management Center.

Differentiator

Problem solved

Functional benefit

Brands

• Safer Roads, Together: Honolulu Police Department's comprehensive traffic safety initiative that bridges community engagement and strategic enforcement to address critical roadway safety issues.
• Na Maka
• A'ole Poina (Never Forgotten)

Products and services

• 911 Communications / Public Safety Answering Point (PSAP) 24/7 emergency 9-1-1 dispatch service operated by the HPD Communications Division; serves as the primary PSAP for all 9-1-1 calls on Oahu, dispatching police, fire, ambulance, crisis center, and poison control resources.
• Body-Worn Camera (BWC) Program Department-wide body-worn camera program that captures audio and video of officer interactions, with footage releasable through the Records Division upon request in accordance with UIPA, HRS Chapter 92F-13.
• HPD Patrol Districts (Districts 1-8) Eight patrol districts covering the entire island of Oahu, including Kalihi, Kaneohe, Kapolei, Pearl City, Wahiawa, and substations in Chinatown, Kahuku, Kailua, Waianae, and Waikiki. Each district operates a Community Policing Team (CPT).
• Scientific Investigation Section (Forensic Laboratory) The only full-service forensic laboratory in Hawaii, accredited by the ANSI-ASQ National Accreditation Board/FQS in Biology, Controlled Substances, Firearms/Toolmarks, Trace Evidence, and Forensic Documents.
• Online Citizen Police Report System Web-based portal hosted on Frontline Public Services that allows the public to file non-emergency police reports remotely for certain incident types on Oahu. Submitted requests are reviewed by an HPD officer who contacts the requester by phone to complete the report.
• HPD Dashboard Microsoft Power BI-based visual statistics dashboard providing public access to HPD crime and incident data, with maps of criminal activity by patrol district that are updated regularly.
• HNL Alerts (Everbridge) Official notification system of the City and County of Honolulu, powered by Everbridge. Provides alerts about severe weather, emergencies, road closures, ocean conditions, water main breaks, and other public safety notifications.
• Firearms Registration and Permitting System Online and in-person system for issuing Permits to Acquire firearms, registering firearms (in-state and out-of-state), and processing License to Carry applications under HRS Chapter 134. Fees: $42 background check (or $43.26 with service fee); $150 License to Carry application.
• HPD Museum Museum highlighting the history of law enforcement in Hawaii, including exhibits on past chiefs (such as the uniform of the first female Chief Susan Ballard) and historical HPD artifacts.
• Citizens Police Academy Interactive multi-week program designed to educate the public about HPD policies, the criminal justice system, and ways to reduce crime. The 36th class graduated in October 2024.
• Drug Abuse Resistance Education (D.A.R.E.) School-based drug and violence prevention curriculum brought to Honolulu in 1984 that educates youth about the dangers of drugs and substance abuse.
• Law Enforcement Explorers Program (L.E.E.P.) Program for young adults interested in a career in law enforcement, offering hands-on exposure to policing work.
• Police Activities League (P.A.L.) Offers a wide range of sports and programs for youth, providing structured activities and positive engagement with HPD officers.
• Ride-Along Program Gives the public the opportunity to observe police patrol activities in their community by accompanying officers on ride-alongs.
• Safer Roads Together Campaign Comprehensive traffic safety initiative bridging proactive community engagement and strategic enforcement. Includes multimedia content (Traffic Safety Tuesday videos), sign-waving events, sobriety checkpoints, and partnerships with the State of Hawaii DOT, City and County of Honolulu DTS, and Honolulu EMS.
• HPD Records and Identification Division Services Maintains records of all reported incidents requiring police services. Responsible for serving warrants, administering alarm and firearms registration, handling evidence, fingerprinting, and processing police report and body-worn camera (BWC) footage requests in accordance with UIPA. Per-page fees apply: $0.50 first page of a report, $0.25 each additional page; colored copies $0.65 per page; verification letters $1.00 first page, $0.25 each additional page.
• Hire a Special Duty Officer Service enabling businesses and organizations to hire HPD officers for security, traffic flow, and law enforcement at private events or locations; fees are charged for these officer services.

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core, moderate and minor.

• State of Hawai'i - Department of Transportation (HDOT)coreStrategic or Co-development PartnerPartner agency on the Safer Roads, Together comprehensive traffic safety campaign. Co-located in the Joint Traffic Management Center (JTMC) for integrated traffic management and dispatch. Works with HPD on road safety initiatives.
• City and County of Honolulu - Department of Transportation Services (DTS)coreStrategic or Co-development PartnerPartner agency on the Safer Roads, Together campaign and co-located in the Joint Traffic Management Center. Coordinates with HPD on multi-modal traffic safety and Vision Zero-style initiatives on Oahu.
• City and County of Honolulu - Emergency Medical Services (EMS)coreStrategic or Co-development PartnerPartner agency on the Safer Roads, Together campaign and co-responder on emergency calls through the 9-1-1 PSAP. Coordinates emergency medical response alongside HPD patrol operations.
• SafeRide Hawai'imoderateGTM or Marketing PartnerNonprofit partner that joined HPD's Traffic Division, MADD Hawai'i, and Keiki Injury Prevention Coalition Hawai'i at a sign-waving event in remembrance of Azalia Park and at a sobriety checkpoint.
• MADD Hawai'i (Mothers Against Drunk Driving)moderateGTM or Marketing PartnerPartner organization on impaired-driving prevention. MADD Hawai'i provided gifts to sober drivers at HPD sobriety checkpoints in partnership with the Traffic Division.
• Keiki Injury Prevention Coalition Hawai'imoderateGTM or Marketing PartnerCommunity partner that collaborates with HPD's Traffic Division on child-pedestrian and traffic-safety outreach, including the Azalia Park memorial sign-waving event.
• Federal Bureau of Investigation (FBI)coreStrategic or Co-development PartnerHPD's Anti-Terrorism program assists the FBI in pursuing criminal prosecution of terrorism-related cases and works to prevent acts of terrorism on Oahu.
• Blood Bank of HawaiiminorGTM or Marketing PartnerCommunity partner that co-hosts quarterly blood drives at the Alapa'i Main Police Station with the Community Affairs Division.
• Honolulu Fire DepartmentcoreStrategic or Co-development PartnerCo-located in the Joint Traffic Management Center (JTMC) and co-responder on 9-1-1 emergency calls dispatched through the Communications Division PSAP.
• Honolulu Emergency Services DivisioncoreStrategic or Co-development PartnerCo-located in the Joint Traffic Management Center (JTMC); coordinates emergency-services response alongside HPD Communications Division.
• Starbucks (Enchanted Lake / Haleiwa / Kahala locations)moderateGTM or Marketing PartnerCorporate host of recurring Coffee with a Cop community-policing events across multiple districts, including District 2 (Haleiwa, Mililani Town Center) and District 4 (Enchanted Lake Starbucks). Officers staff Starbucks counters alongside employees to engage the community.
• Honolulu Police CommissioncoreOthersCivilian oversight body for HPD, composed of seven individuals appointed by the Mayor and confirmed by the City Council. Sets policy for HPD and provides accountability and oversight.
• City and County of HonolulucoreOthersParent municipal government of HPD. Provides governmental oversight, funding, and policy direction. Mayor appoints Police Commission members; checks for police reports are payable to the City and County of Honolulu.
• CrimeStoppersminorGTM or Marketing PartnerCommunity partner used by District 2 for joint sign-waving events supporting Mental Health Awareness Month. HPD also partners with CrimeStoppers through the Criminal Investigation Division to increase public awareness of cases.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/honolulupolice
• YouTubeyoutube.com/user/TheHonoluluPD
• Facebookfacebook.com/honolulu.police
• Instagraminstagram.com/honolulupd
• TikToktiktok.com/@thehonolulupd
• LinkedInlinkedin.com/company/honolulu-police-dept

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Honolulu Police Department